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Exit and disposal activities - Narrative (Details)
$ in Millions
3 Months Ended 9 Months Ended 30 Months Ended
Dec. 20, 2018
USD ($)
Oct. 24, 2017
store
May 31, 2021
USD ($)
segment
May 31, 2020
USD ($)
May 31, 2021
USD ($)
store
segment
May 31, 2020
USD ($)
Aug. 31, 2020
USD ($)
store
Feb. 28, 2021
USD ($)
Feb. 29, 2020
USD ($)
Sep. 01, 2019
USD ($)
Aug. 31, 2019
USD ($)
Restructuring Cost and Reserve [Line Items]                      
Number of reportable segments | segment     2   2            
Cumulative effect adjustment to decrease retained earnings     $ (22,596) $ (21,323) $ (22,596) $ (21,323) $ (21,136) $ (21,625) $ (24,334)   $ (24,152)
Adoption of new accounting standards                      
Restructuring Cost and Reserve [Line Items]                      
Cumulative effect adjustment to decrease retained earnings             6       442
Retained earnings                      
Restructuring Cost and Reserve [Line Items]                      
Cumulative effect adjustment to decrease retained earnings     (34,908) (34,244) (34,908) (34,244) (34,210) $ (34,116) $ (36,351)   (35,815)
Retained earnings | Adoption of new accounting standards                      
Restructuring Cost and Reserve [Line Items]                      
Cumulative effect adjustment to decrease retained earnings             $ 3       $ 442
Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Costs incurred     1,200   1,200            
Restructuring charges     44 290 $ 279 455          
Transformational Cost Management Program | United Kingdom                      
Restructuring Cost and Reserve [Line Items]                      
Number of stores expected to close | store         200            
Transformational Cost Management Program | United States                      
Restructuring Cost and Reserve [Line Items]                      
Number of stores expected to close | store         250            
Transformational Cost Management Program | Retained earnings | Adoption of new accounting standards                      
Restructuring Cost and Reserve [Line Items]                      
Cumulative effect adjustment to decrease retained earnings                   $ 508  
Store Optimization Program                      
Restructuring Cost and Reserve [Line Items]                      
Number of stores expected to close | store   600                  
Number of stores closed | store             769        
Lease obligations and other real estate costs | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Costs incurred     293   $ 293            
Restructuring charges     21 173 62 184          
Lease obligations and other real estate costs | Store Optimization Program                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring charges       3   24          
Asset impairments | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Costs incurred     245   245            
Restructuring charges     14 29 19 44          
Employee severance and business transition costs | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Costs incurred     517   517            
Restructuring charges     (2) 56 172 162          
Information technology transformation and other exit costs | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Costs incurred     153   153            
Restructuring charges     11 33 26 65          
Employee severance and other exit costs | Store Optimization Program                      
Restructuring Cost and Reserve [Line Items]                      
Restructuring charges       $ 7   $ 25          
Minimum | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Expected annual cost savings of restructuring plan $ 2,000                    
Expected cost     2,100   2,100            
Minimum | Exit and disposal costs | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Expected cost     1,800   1,800            
Maximum | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Expected cost     2,300   2,300            
Maximum | Exit and disposal costs | Transformational Cost Management Program                      
Restructuring Cost and Reserve [Line Items]                      
Expected cost     $ 2,000   $ 2,000