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Exit and disposal activities
12 Months Ended
Aug. 31, 2020
Restructuring and Related Activities [Abstract]  
Exit and disposal activities Exit and disposal activities
Transformational Cost Management Program
On December 20, 2018, the Company announced a transformational cost management program that was expected to deliver in excess of $1.0 billion of annual cost savings by fiscal 2022 (the “Transformational Cost Management Program”). As of the date of this report, the Company expects annual cost savings to be in excess of $2.0 billion by fiscal 2022, an increase from the previously reported expectations of annual cost savings in excess of $1.8 billion in October 2019 and $1.5 billion in April 2019. The Transformational Cost Management Program, which is multi-faceted and includes divisional optimization initiatives, global smart spending, global smart organization and the transformation of the Company’s information technology (IT) capabilities, is designed to help the Company achieve increased cost efficiencies. To date, the Company has taken actions across all aspects of the Transformational Cost Management Program. The actions under the Transformational Cost Management Program focus on all reportable segments and the Company’s global functions. Divisional optimization within each of the Company’s segments includes activities such as optimization of stores including plans to exit approximately 200 Boots stores in the United Kingdom and approximately 250 stores in the United States, as compared to the 200 stores previously reported in July 2020.

The Company currently estimates that the Transformational Cost Management Program will result in cumulative pre-tax charges to its GAAP financial results of approximately $2.1 billion to $2.4 billion, of which $1.8 billion to $2.1 billion are expected to be recorded as exit and disposal activities. In addition to these impacts, as a result of the actions related to store closures taken under the Transformational Cost Management Program, the Company recorded $508 million of transition adjustments to decrease retained earnings due to the adoption of the new lease accounting standard (Topic 842) that became effective on September 1, 2019. See note 1, summary of major accounting policies, for additional information.

Since the inception of the Transformational Cost Management Program to August 31, 2020, the Company has recognized cumulative pre-tax charges to its financial results in accordance with GAAP of $1.2 billion, which were primarily recorded within selling, general and administrative expenses. These charges included $242 million related to lease obligations and other real estate costs, $350 million in asset impairments, $420 million in employee severance and business transition costs and $140 million of information technology transformation and other exit costs.

Costs related to exit and disposal activities under the Transformational Cost Management Program for the fiscal year ended August 31, 2020 and 2019 were as follows (in millions):

Twelve Months Ended August 31, 2020Retail Pharmacy USARetail Pharmacy InternationalPharmaceutical WholesaleWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs1
$204 $10 $$217 
Asset impairments2
51 21 19 90 
Employee severance and business transition costs159 95 42 295 
Information technology transformation and other exit costs72 42 118 
Total pre-tax exit and disposal charges$486 $168 $66 $720 
1Includes $166 million of impairments relating to operating lease right-of-use and finance lease assets. Refer to note 4, leases for additional information.
2Primarily includes write down of leasehold improvements, certain software and inventory.

Twelve Months Ended August 31, 2019Retail Pharmacy USARetail Pharmacy InternationalPharmaceutical WholesaleWalgreens Boots Alliance, Inc.
Lease obligations and other real estate costs$$19 $$25 
Asset impairments1
95 67 98 260 
Employee severance and business transition costs42 34 49 125 
Information technology transformation and other exit costs10 22 
Total pre-tax exit and disposal charges$147 $130 $154 $432 
1Primarily includes write down of leasehold improvements, certain software and inventory.
The changes in liabilities and assets related to the exit and disposal activities under Transformational Cost Management Program include the following (in millions):

Lease obligations and other real estate costsAsset ImpairmentsEmployee severance and business transition costsInformation technology transformation and other exit costsTotal
Balance at August 31, 2018$— $— $— $— $— 
Costs25 260 125 22 432 
Payments(8)— (69)(13)(90)
Other - non cash— (260)— (6)(265)
Currency— — — 
Balance at August 31, 2019$17 $— $57 $$78 
Costs217 90 295 118 720 
Payments(43)— (142)(102)(286)
Other1
(166)(90)13 (11)(255)
ASC 842 Leases adoption2
(4)— — — (4)
Currency— — 
Balance at August 31, 2020$22 $ $227 $8 $257 
1Includes $166 million of impairments relating to operating lease right-of-use and finance lease assets. Refer to note 4, leases for additional information.
2Represents liability for facility closings and related lease termination charges recorded as an offset to right-of-use assets upon the adoption of ASC 842. Refer to note 1, summary of major accounting policies and note 4, leases for additional information.

Store Optimization Program
On October 24, 2017, the Company’s Board of Directors approved a plan to implement a program (the “Store Optimization Program”) to optimize store locations through the planned closure of approximately 600 stores and related assets within the
Company’s Retail Pharmacy USA segment upon completion of the acquisition of certain stores and related assets from Rite
Aid. The Company closed 769 stores and related assets, as compared to its previous estimate of 750 stores and related assets. The actions under the Store Optimization Program commenced in March 2018 and were completed in the fourth quarter of fiscal 2020.

The Company recognized cumulative pre-tax charges to its GAAP financial results of approximately $349 million, primarily within selling, general and administrative expenses, including costs associated with lease obligations and other real estate costs and employee severance and other exit costs. The Company incurred approximately $160 million for lease obligations and other real estate costs, and approximately $189 million for employee severance and other exit costs. All these cumulative pre-tax charges mostly resulted in cash expenditures for the Company.

Costs related to the Store Optimization Program for the twelve months ended August 31, 2020, 2019 and 2018 were as follows (in millions):
202020192018
Lease obligations and other real estate costs1
$22 $119 $19 
Employee severance and other exit costs31 77 81 
Total costs$53 $196 $100 
1Includes $11 million operating lease right-of-use impairments for the fiscal year ended August 31, 2020. Refer to note 4, leases for additional information.
The changes in liabilities related to the Store Optimization Program for the fiscal years ended August 31, 2020 and 2019 include the following (in millions):
 Lease obligations and other real estate costsEmployee severance and other exit costsTotal
Balance at August 31, 2018$308 $21 $329 
Costs119 77 196 
Payments(171)(69)(240)
Other - non cash1
152 (7)144 
Balance at August 31, 2019$407 $22 $429 
Costs22 31 53 
Payments(36)(40)(76)
Other - non cash2
(11)(12)(23)
ASC 842 Leases adoption3
(378)— (378)
Balance at August 31, 2020$5 $1 $6 
1Primarily represents unfavorable lease liabilities from acquired Rite Aid stores.
2Includes write down of operating lease right-of-use assets and inventory.
3Represents liability for facility closings and related lease termination charges recorded as an offset to right-of-use assets upon the adoption of ASC 842. Refer to note 1, summary of major accounting policies and note 4, leases for additional information.

Cost Transformation Program
On April 8, 2015, the Walgreens Boots Alliance Board of Directors approved a plan to implement a restructuring program (the “Cost Transformation Program”) as part of an initiative to reduce costs and increase operating efficiencies. The Cost Transformation Program implemented and built on the cost-reduction initiative previously announced by the Company on August 6, 2014 and included plans to close stores across the United States; reorganize corporate and field operations; drive operating efficiencies; and streamline information technology and other functions. The actions under the Cost Transformation Program focused primarily on the Retail Pharmacy USA segment, but included activities from all segments. The Company completed the Cost Transformation Program in the fourth quarter of fiscal 2017.

During fiscal 2020, the liabilities related to the Cost Transformation Program declined by $382 million representing liability for facility closings and related lease termination charges recorded as an offset to right-of-use assets upon the adoption of ASC 842 on September 1, 2019. The remaining liabilities as of August 31, 2020 were not material.