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Exit and disposal activities - Restructuring Reserve Activity (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
May 31, 2020
May 31, 2020
Transformational Cost Management Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   $ 78
Costs   467
Payments   (151)
Other   (205)
ASC 842 Leases adoption   (4)
Currency   0
Ending balance $ 186 186
Store Optimization Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   429
Costs   49
Payments   (67)
Other   (21)
ASC 842 Leases adoption   (378)
Ending balance 12 12
Lease obligations and other real estate costs | Transformational Cost Management Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   17
Costs   184
Payments   (27)
Other 153 153
ASC 842 Leases adoption   (4)
Currency   0
Ending balance 17 17
Lease obligations and other real estate costs | Store Optimization Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   407
Costs   24
Payments   (32)
Other   (13)
ASC 842 Leases adoption   (378)
Ending balance 8 8
Asset impairments | Transformational Cost Management Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   0
Costs   45
Payments   0
Other   (45)
ASC 842 Leases adoption   0
Currency   0
Ending balance 0 0
Employee severance and business transition costs | Transformational Cost Management Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   57
Costs   168
Payments   (92)
Other   7
ASC 842 Leases adoption   0
Currency   0
Ending balance 140 140
Information technology transformation and other exit costs | Transformational Cost Management Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   4
Costs   70
Payments   (31)
Other   (13)
ASC 842 Leases adoption   0
Currency   0
Ending balance 29 29
Employee severance and other exit costs | Store Optimization Program    
Restructuring Reserve [Roll Forward]    
Beginning balance   22
Costs   25
Payments   (34)
Other   (8)
ASC 842 Leases adoption   0
Ending balance $ 4 $ 4