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Supplemental information - Depreciation and Amortization Expense (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Feb. 29, 2020
Feb. 28, 2019
Feb. 29, 2020
Feb. 28, 2019
Supplemental Cash Flow Elements [Abstract]        
Depreciation expense $ 375 $ 360 $ 734 $ 717
Intangible asset and other amortization 117 139 235 273
Total depreciation and amortization expense $ 492 $ 499 $ 969 $ 990