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Exit and disposal activities - Restructuring Reserve Activity (Details)
$ in Millions
3 Months Ended
Nov. 30, 2019
USD ($)
Transformational Cost Management Program  
Restructuring Reserve [Roll Forward]  
Beginning balance $ 78
Costs 64
Payments (27)
Other - non cash (14)
Currency translation adjustments 1
ASC 842 Leases adoption (4)
Ending balance 98
Store Optimization Program  
Restructuring Reserve [Roll Forward]  
Beginning balance 429
Costs 9
Payments (35)
ASC 842 Leases adoption (378)
Ending balance 24
Lease obligations and other real estate costs | Transformational Cost Management Program  
Restructuring Reserve [Roll Forward]  
Beginning balance 17
Costs 1
Payments (1)
Other - non cash 0
Currency translation adjustments 1
ASC 842 Leases adoption (4)
Ending balance 14
Lease obligations and other real estate costs | Store Optimization Program  
Restructuring Reserve [Roll Forward]  
Beginning balance 407
Costs 3
Payments (9)
ASC 842 Leases adoption (378)
Ending balance 23
Asset impairment | Transformational Cost Management Program  
Restructuring Reserve [Roll Forward]  
Beginning balance 0
Costs 11
Payments 0
Other - non cash (11)
Currency translation adjustments 0
ASC 842 Leases adoption 0
Ending balance 0
Employee severance and business transition costs | Transformational Cost Management Program  
Restructuring Reserve [Roll Forward]  
Beginning balance 57
Costs 40
Payments (22)
Other - non cash 0
Currency translation adjustments 0
ASC 842 Leases adoption 0
Ending balance 75
Information technology transformation and other exit costs | Transformational Cost Management Program  
Restructuring Reserve [Roll Forward]  
Beginning balance 4
Costs 12
Payments (4)
Other - non cash (2)
Currency translation adjustments 0
ASC 842 Leases adoption 0
Ending balance 9
Employee severance and other exit costs | Store Optimization Program  
Restructuring Reserve [Roll Forward]  
Beginning balance 22
Costs 6
Payments (26)
ASC 842 Leases adoption 0
Ending balance $ 1