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Operating leases (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended 12 Months Ended
May 31, 2019
May 31, 2018
May 31, 2019
May 31, 2018
Aug. 31, 2018
Leases [Abstract]          
Charges related to facilities that were closed or relocated $ 53 $ 21 $ 95 $ 88  
Changes in reserve for facility closings and related lease termination charges [Roll Forward]          
Balance at beginning of period     964 $ 718 $ 718
Provision for present value of non-cancellable lease payments on closed facilities     11   52
Changes in assumptions     54   19
Accretion expense     30   58
Other - non cash     124   338
Cash payments, net of sublease income     (240)   (221)
Balance at end of period $ 943   $ 943   $ 964