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Operating leases (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 12 Months Ended
Feb. 28, 2019
Feb. 28, 2018
Feb. 28, 2019
Feb. 28, 2018
Aug. 31, 2018
Leases [Abstract]          
Charges related to facilities that were closed or relocated $ 29 $ 28 $ 42 $ 67  
Changes in reserve for facility closings and related lease termination charges [Roll Forward]          
Balance at beginning of period     964 $ 718 $ 718
Provision for present value of non-cancellable lease payments on closed facilities     1   52
Changes in assumptions     21   19
Accretion expense     20   58
Other - non cash     86   338
Cash payments, net of sublease income     (164)   (221)
Balance at end of period $ 928   $ 928   $ 964