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Summary of major accounting policies - property plant and equipment (Details) - USD ($)
$ in Millions
12 Months Ended
Aug. 31, 2017
Aug. 31, 2016
Aug. 31, 2015
Property, Plant and Equipment [Line Items]      
Property and equipment $ 22,960 $ 22,935  
Less: accumulated depreciation and amortization 9,318 8,600  
Property and equipment, net 13,642 14,335  
Depreciation $ 1,300 1,300 $ 1,300
Land and land improvements      
Property, Plant and Equipment [Line Items]      
Estimated useful life of assets 20 years    
Property and equipment $ 3,470 3,738  
Buildings and building improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment $ 7,431 7,557  
Buildings and building improvements | Minimum      
Property, Plant and Equipment [Line Items]      
Estimated useful life of assets 3 years    
Buildings and building improvements | Maximum      
Property, Plant and Equipment [Line Items]      
Estimated useful life of assets 50 years    
Fixtures and equipment      
Property, Plant and Equipment [Line Items]      
Property and equipment $ 9,209 9,064  
Fixtures and equipment | Minimum      
Property, Plant and Equipment [Line Items]      
Estimated useful life of assets 3 years    
Fixtures and equipment | Maximum      
Property, Plant and Equipment [Line Items]      
Estimated useful life of assets 20 years    
Capitalized system development costs and software      
Property, Plant and Equipment [Line Items]      
Property and equipment $ 2,105 1,787  
Internally developed software amortization 245 238 $ 178
Unamortized capitalized software costs $ 900 900  
Capitalized system development costs and software | Minimum      
Property, Plant and Equipment [Line Items]      
Useful life of capitalized software costs 3 years    
Capitalized system development costs and software | Maximum      
Property, Plant and Equipment [Line Items]      
Useful life of capitalized software costs 8 years    
Capital lease properties      
Property, Plant and Equipment [Line Items]      
Property and equipment $ 745 $ 789