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Segment Information and Revenue (Tables)
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Revenue Categories This information is included in the following tables for the periods presented (in thousands):
 Three Months Ended
June 30, 2020
Three Months Ended
June 30, 2019
HomesIMTMortgagesHomesIMTMortgages
Revenue:
Zillow Offers$453,816  $—  $—  $248,924  $—  $—  
Premier Agent—  191,962  —  —  231,961  —  
Other436  88,377  —  —  91,708  —  
Mortgages—  —  33,761  —  —  26,985  
Total revenue454,252  280,339  33,761  248,924  323,669  26,985  
Costs and expenses:
Cost of revenue431,788  23,387  5,896  240,732  26,059  4,430  
Sales and marketing47,877  96,026  11,695  37,409  135,440  14,584  
Technology and development28,918  93,176  6,763  18,198  94,261  7,871  
General and administrative21,902  53,884  9,725  17,808  54,671  10,360  
Integration costs—  —  —  —  —  293  
Total costs and expenses530,485  266,473  34,079  314,147  310,431  37,538  
Income (loss) from operations(76,233) 13,866  (318) (65,223) 13,238  (10,553) 
Segment other income—  5,300  385  —  —  402  
Segment interest expense (3,825) —  (307) (5,899) —  (287) 
Income (loss) before income taxes (1)$(80,058) $19,166  $(240) $(71,122) $13,238  $(10,438) 


Six Months Ended
June 30, 2020
Six Months Ended
June 30, 2019
HomesIMTMortgagesHomesIMTMortgages
Revenue:
Zillow Offers$1,222,928  $—  $—  $377,396  $—  $—  
Premier Agent—  434,068  —  —  449,696  —  
Other1,197  176,937  —  —  172,245  —  
Mortgages—  —  59,043  —  —  54,345  
Total revenue1,224,125  611,005  59,043  377,396  621,941  54,345  
Costs and expenses:
Cost of revenue1,163,987  47,705  11,051  363,151  50,310  9,108  
Sales and marketing119,466  216,199  24,581  58,271  262,094  28,655  
Technology and development61,456  188,204  14,115  30,479  182,230  15,391  
General and administrative45,323  112,638  19,835  32,165  125,521  20,927  
Impairment costs—  73,900  2,900  —  —  —  
Integration costs—  —  —  —  —  645  
Total costs and expenses1,390,232  638,646  72,482  484,066  620,155  74,726  
Income (loss) from operations(166,107) (27,641) (13,439) (106,670) 1,786  (20,381) 
Segment other income—  5,300  587  —  —  715  
Segment interest expense (11,909) —  (533) (9,657) —  (388) 
Income (loss) before income taxes (1)$(178,016) $(22,341) $(13,385) $(116,327) $1,786  $(20,054) 
(1) The following table presents the reconciliation of total segment loss before income taxes to consolidated loss before income taxes for the periods presented (in thousands, unaudited):
Three Months Ended
June 30,
Six Months Ended
June 30,
2020201920202019
Total segment loss before income taxes$(61,132) $(68,322) $(213,742) $(134,595) 
Corporate interest expense(33,458) (12,711) (62,740) (25,318) 
Corporate other income4,430  9,056  13,821  17,911  
Gain on partial extinguishment of 2021 Notes6,391  —  6,391  —  
Consolidated loss before income taxes$(83,769) $(71,977) $(256,270) $(142,002) 
Reconciliation of Segment Gross Profit and Loss The following table presents the reconciliation of total segment loss before income taxes to consolidated loss before income taxes for the periods presented (in thousands, unaudited):
Three Months Ended
June 30,
Six Months Ended
June 30,
2020201920202019
Total segment loss before income taxes$(61,132) $(68,322) $(213,742) $(134,595) 
Corporate interest expense(33,458) (12,711) (62,740) (25,318) 
Corporate other income4,430  9,056  13,821  17,911  
Gain on partial extinguishment of 2021 Notes6,391  —  6,391  —  
Consolidated loss before income taxes$(83,769) $(71,977) $(256,270) $(142,002)