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Stock-Based Compensation
 9 Months Ended
Oct. 31, 2025
Share-Based Payment Arrangement [Abstract]  
Stock-Based Compensation Stock-Based Compensation
Stock-Based Compensation Expense
Stock-based compensation represents the cost related to stock-based awards granted in lieu of monetary payment. The Company measures stock-based compensation associated with stock-based awards issued to employees at the grant date, based on the estimated fair value of the award, and recognizes expense, net of estimated forfeitures, over the requisite service period of the applicable award generally using the straight-line method or accelerated attribution method.
The following table summarizes the Company's stock-based compensation expense for equity classified awards for the periods presented:
Three months ended October 31,Nine months ended October 31,
(in thousands)2025202420252024
Equity classified awards:
Cost of revenue$648 $701 $2,048 $2,087 
Sales and marketing2,403 4,104 5,518 10,010 
Research and development3,621 2,533 10,573 7,923 
General and administrative5,666 5,355 19,820 17,071 
Total stock-based compensation expense$12,338 $12,693 $37,959 $37,091 
In addition, certain liability classified awards were granted in connection with the Hearsay acquisition and relate to portions of the incentive pool and earnout that generally vest over one year from the Hearsay acquisition date. These awards may be settled in cash or shares at the Company's election, and are measured at fair value at each reporting date based on their expected value, with compensation cost being recognized over the related service period. The corresponding liabilities associated with these awards are included within accounts payable, accrued expenses and other current liabilities, and other long term liabilities on the Company's condensed consolidated balance sheet depending on the estimated settlement date of the award. The following table summarizes the Company's compensation expense for liability classified awards for the periods presented:
Three months ended October 31,Nine months ended October 31,
(in thousands)2025202420252024
Liability classified awards:
Cost of revenue$(9)$94 $701 $94 
Sales and marketing(94)1,759 421 1,759 
Research and development(66)1,023 1,096 1,023 
General and administrative(13)250 214 250 
Total compensation expense (1)
$(182)$3,126 $2,432 $3,126 
(1) For the three months ended October 31, 2025, the Company recognized a benefit of $0.2 million related to the earnout arrangement resulting from a decline in the estimated achievement of the defined milestones. See Note 4 "Business Combinations" for additional information.
Stock Options
The following table summarizes the activity related to the Company's stock options:
Options Outstanding
Outstanding Stock OptionsWeighted-Average Exercise PriceWeighted-Average Remaining Contractual Life (in years)Aggregate Intrinsic Value
(in thousands)
Balance, January 31, 2025
1,566,134 $6.78 1.48$450 
Granted— $— 
Exercised(279,553)$6.34 
Forfeited or canceled(45,600)$10.83 
Balance, October 31, 2025
1,240,981 $6.72 0.78$2,182 
Vested and expected to vest1,240,981 $6.72 0.78$2,182 
Exercisable, October 31, 2025
1,240,981 $6.72 0.78$2,182 
Restricted Stock and Restricted Stock Units
The following table summarizes the activity related to the Company's restricted stock and restricted stock units ("RSUs"):
OutstandingWeighted-Average Grant Date Fair Value
Balance, January 31, 2025
10,315,199 $6.37 
Granted 5,948,721 $7.69 
Vested and converted to shares(5,617,046)$6.20 
Forfeited or canceled(1,789,562)$6.70 
Balance, October 31, 2025
8,857,312 $7.30 
Performance-Based Restricted Stock Units ("PSUs")
During the nine months ended October 31, 2025, the Company granted 1,025,000 PSUs to certain executives which vest over approximately a two-year period based upon continued service and the achievement of pre-determined ARR and Adjusted EBITDA margin growth metrics. The total number of shares that are eligible to vest ranges from 0% to 250% of the target PSUs.
The Company measures the fair value of PSUs on the grant date of the award, and stock-based compensation expense is recognized using the accelerated attribution method over the requisite service period. For PSUs with performance conditions, stock-based compensation is recognized when it becomes probable that the underlying performance targets will be achieved.
The following table summarizes the activity related to the Company’s PSUs:
Number of PSUsWeighted-Average Grant Date Fair Value
Balance, January 31, 2025
3,495,000 $5.97 
Granted 1,025,000 $7.17 
Vested(391,875)$5.69 
Forfeited or canceled(303,125)$6.11 
Balance, October 31, 2025
3,825,000 $6.31