General and administrative expenses (Tables)

12 Months Ended

Dec. 31, 2023

General And Administrative Expenses Tables [Line Items]

Disclosure Of General And Administrative Expense Tables Explanatory

For the year ended

USD m

31.12.23

31.12.22

31.12.21

Outsourcing costs

1,492

896

893

Technology costs

1,851

1,146

1,055

Consulting, legal and audit fees

1,619

592

540

Real estate and logistics costs

1,342

605

634

Market data services

684

419

417

Marketing and communication

408

265

242

Travel and entertainment

278

172

72

Litigation, regulatory and similar matters

1

809

348

911

Other

1,673

2

746

788

Total general and administrative expenses

10,156

5,189

5,553

1 Reflects the net increase, including recoveries from third parties, in provisions for litigation, regulatory and similar matters recognized in the income statement. Refer to Note 18 for more information. 2 Includes

USD

296

m attributable to setting up a provision related to onerous contracts.