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General and administrative expenses
12 Months Ended
Dec. 31, 2023
General And Administrative Expenses [Line Items]  
Disclosure Of General And Administrative Expense Explanatory
Note 8
 
General and administrative expenses
 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended
USD m
31.12.23
31.12.22
31.12.21
Outsourcing costs
1,492
896
893
Technology costs
1,851
1,146
1,055
Consulting, legal and audit fees
1,619
592
540
Real estate and logistics costs
1,342
605
634
Market data services
684
419
417
Marketing and communication
408
265
242
Travel and entertainment
278
172
72
Litigation, regulatory and similar matters
1
809
348
911
Other
1,673
2
746
788
Total general and administrative expenses
10,156
5,189
5,553
1 Reflects the net increase, including
 
recoveries from third parties, in
 
provisions for litigation, regulatory and
 
similar matters recognized in the income statement.
 
Refer to Note 18 for more information.
 
2 Includes
USD
296
m attributable to setting up a provision related to onerous contracts.
General
 
and
 
administrative
 
expenses
 
increased
 
by
 
USD
4,967
m
 
to
 
USD
10,156
m,
 
largely
 
due
 
to
 
the
 
consolidation
 
of
Credit
 
Suisse
 
expenses
 
of
 
USD
3,000
m,
 
and
 
included
 
total
 
integration-related
 
expenses
 
of
 
USD
1,436
m,
 
mainly
 
from
higher consulting and
 
real estate costs, as
 
well as acquisition-related costs
 
of USD
202
m, also mainly
 
related to consulting
fees.