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General and administrative expenses (Tables)
6 Months Ended
Jun. 30, 2021
General And Administrative Expenses [Line Items]  
Disclosure Of General And Administrative Expense Explanatory
Note 6
 
General and administrative expenses
For the quarter ended
Year-to-date
USD million
30.6.21
31.3.21
30.6.20
30.6.21
30.6.20
Outsourcing costs
206
201
207
407
422
IT expenses
256
266
220
522
452
Consulting, legal and audit fees
130
99
156
229
310
Real estate and logistics costs
151
152
163
302
323
Market data services
105
102
101
206
199
Marketing & communication
52
42
36
94
76
Travel and entertainment
13
9
11
21
60
Litigation, regulatory & similar matters
1
63
9
2
72
8
Other
2
126
210
167
337
346
of which: UK and German bank levies
(11)
41
3
30
17
Total general and administrative expenses
1,103
1,089
1,063
2,192
2,196
1 Reflects the net increase in / (release of) provisions for litigation, regulatory and similar matters recognized in the income statement. Refer to Note 14 for
 
more information.
 
2 Includes charitable donations.