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General and administrative expenses
 3 Months Ended
Jun. 30, 2020
General And Administrative Expenses [Line Items]  
Disclosure Of General And Administrative Expense Explanatory

Note 7 General and administrative expenses

For the quarter endedYear-to-date
USD million30.6.2031.3.2030.6.1930.6.2030.6.19
Occupancy 101 97 91 198 188
Rent and maintenance of IT and other equipment 185 198 168 382 353
Communication and market data services 152 149 157 301 312
Administration 115 148 103 263 226
of which: UK and German bank levies 3 15 (32) 17 (17)
Marketing and public relations1 65 50 72 115 138
Travel and entertainment 31 69 100 101 190
Professional fees 163 160 193 323 370
Outsourcing of IT and other services 228 235 259 463 530
Litigation, regulatory and similar matters2 2 6 4 8 (4)
Other 23 20 28 43 60
Total general and administrative expenses 1,063 1,133 1,175 2,196 2,362
1 Includes charitable donations. 2 Reflects the net increase in / (release of) provisions for litigation, regulatory and similar matters recognized in the income statement. Refer to Note 16 for more information. Also includes recoveries from third parties (second quarter of 2020: USD 0 million; first quarter of 2020: USD 1 million; second quarter of 2019: USD 1 million).