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Revenue
 6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
The Company accounts for revenue in accordance with ASC Topic 606, Revenue from Contracts With Customers for all periods presented.
Contract Balances
The Company recognized revenue that was included in the corresponding deferred revenue balance at the beginning of the period of $20.8 million and $20.0 million for the three months ended June 30, 2025 and 2024, respectively, and $31.71 and $30.02 for the six months ended June 30, 2025 and 2024, respectively.
Deferred Contract Costs
The Company capitalizes incremental costs of obtaining and fulfilling a contract. Amortization expense related to these costs was $3.7 million and $3.4 million for the three months ended June 30, 2025 and 2024, respectively, and $7.2 million and $6.7 million for the six months ended June 30, 2025 and 2024, respectively, and is reflected in the sales and marketing line item on the condensed consolidated statements of operations and comprehensive loss.
Concentration of Credit Risk, Significant Customers, and Provision for Credit Losses
There were no customers with revenue as a percentage of total revenue exceeding 10% for the six months ended June 30, 2025 and 2024. As of June 30, 2025 and December 31, 2024, there were no customers with outstanding accounts receivable balances as a percentage of total accounts receivable greater than 10%.
The Company’s provision for credit losses was $0.5 million as of June 30, 2025 and March 31, 2025.
Disaggregation of Revenues
Revenue has been disaggregated into recurring and non-recurring categories to identify revenue and costs of revenue that are one-time in nature from those that are term-based and renewable.
The table below outlines revenue for our recurring subscription (software and phone services) and payment processing services, as well as for our onboarding services, and phone hardware for the three and six months ended June 30, 2025 and 2024 (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2025202420252024
Subscription and payment processing$56,005 $48,513 $109,420 $93,605 
Onboarding833 943 1,721 1,903 
Phone Hardware (embedded lease)
1,632 1,130 3,138 2,251 
Total revenue$58,470 $50,586 $114,279 $97,759