Revenue (Tables)

12 Months Ended

Dec. 31, 2023

Revenue from Contract with Customer [Abstract]

Capitalized Contract Cost

The following table summarizes the activity of deferred contract costs (in thousands):

	Year Ended December 31,
	2023		2022		2021
Beginning balance	$	18,027	$	16,804	$	13,386
Capitalization of contract costs	13,313		12,343		12,828
Amortization of deferred contract costs	(12,171)		(11,120)		(9,410)
Ending balance	$	19,169	$	18,027	$	16,804

Disaggregation of Revenue

The table below outlines revenue for our recurring subscription (software and phone services) and payment processing services, as well as for our onboarding services, and phone hardware (in thousands) for the years ended December 31, 2023, 2022 and 2021:

	Year Ended December 31,
	2023		2022		2021
Subscription and payment processing	$	162,715	$	136,592	$	108,841
Onboarding	3,232		1,288		3,687
Hardware (embedded lease)	4,521		4,237		3,343
Total revenue	$	170,468	$	142,117	$	115,871