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Basis of Presentation and Summary of Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2021
Accounting Policies [Abstract]  
Property and Equipment The estimated useful life of each asset category is summarized as follows:
Estimated Useful Life
Office equipment
3 - 5 years
Phone hardware3 years
Payment terminals3 years
Office furniture7 years
Leasehold improvementsShorter of remaining lease term or estimated life
Property and equipment consisted of the following (in thousands):
December 31, 2021December 31, 2020
Office equipment$4,729 $3,835 
Office furniture5,588 2,940 
Leasehold improvements2,496 650 
Fixed assets not placed in service118 1,340 
Capitalized internal-use software3,533 1,100 
Phone hardware26,034 23,102 
Payment terminals1,581 430 
Property and equipment, gross44,079 33,397 
Less accumulated depreciation and amortization(19,577)(15,103)
Property and equipment, net$24,502 $18,294 
Accounting Standards Update
The following table summarizes the adjustments made to the Company's consolidated balance sheet as of January 1, 2019 as a result of adopting ASC 606 (in thousands):
BALANCE SHEET
Reported as of 12/31/2018ASC 606 adjustmentsAdjusted as of 1/1/2019
Deferred contract acquisition costs, net$— $5,791 $5,791 
Accumulated deficit(63,518)5,791 (57,727)