Revenue recognition - Schedule of Revenue by Product Offering (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Disaggregation of Revenue [Line Items]
Revenue	$ 789,844	$ 786,565	$ 728,937
Enterprise revenue
Disaggregation of Revenue [Line Items]
Revenue	524,074	494,458	420,646
Subscription
Disaggregation of Revenue [Line Items]
Revenue	521,493	491,444	419,369
Other
Disaggregation of Revenue [Line Items]
Revenue	2,581	3,014	1,277
Consumer revenue
Disaggregation of Revenue [Line Items]
Revenue	265,770	292,107	308,291
Subscription
Disaggregation of Revenue [Line Items]
Revenue	44,514	31,006	20,029
Transactional and other
Disaggregation of Revenue [Line Items]
Revenue	$ 221,256	$ 261,101	$ 288,262