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Segment and geographic information (Tables)
12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Schedule of Financial Information by Each Reportable Segment
Financial information for each reportable segment was as follows (in thousands):
Fiscal Year Ended December 31, 2025
Enterprise
ConsumerTotal
Revenue$524,074 $265,770 $789,844 
Content costs(84,473)(85,012)(169,485)
Customer support(38,635)(7,438)(46,073)
Other segment items (1)
(6,046)(21,827)(27,873)
Segment adjusted gross profit$394,920 $151,493 $546,413 
Fiscal Year Ended December 31, 2024
Enterprise
ConsumerTotal
Revenue$494,458 $292,107 $786,565 
Content costs(89,584)(102,690)(192,274)
Customer support(37,956)(7,034)(44,990)
Other segment items (1)
(5,245)(23,026)(28,271)
Segment adjusted gross profit$361,673 $159,357 $521,030 
Fiscal Year Ended December 31, 2023
Enterprise
ConsumerTotal
Revenue$420,646 $308,291 $728,937 
Content costs(95,773)(113,676)(209,449)
Customer support(37,320)(7,029)(44,349)
Other segment items (1)
(4,134)(23,820)(27,954)
Segment adjusted gross profit$283,419 $163,766 $447,185 
(1) Other segment items for each segment across all periods presented consisted of payment and mobile processing fees and costs associated with hosting digital content.
The following table provides a reconciliation from segment adjusted gross profit to net income (loss) before taxes (in thousands):
Fiscal Year Ended December 31,
202520242023
Segment adjusted gross profit
$546,413 $521,030 $447,185 
Other costs of revenue (1)
(28,007)(29,090)(27,846)
Sales and marketing(326,451)(342,946)(316,738)
Research and development(101,513)(125,438)(120,335)
General and administrative(93,020)(96,199)(93,898)
Restructuring charges(1,578)(16,685)(10,263)
Total other income, net12,493 8,390 18,254 
Net income (loss) before taxes
$8,337 $(80,938)$(103,641)
(1) Consists of amortization of capitalized software, depreciation, stock-based compensation, and amortization of intangible assets that are included in cost of revenue but excluded from segment adjusted gross profit.
Schedule of Revenue by Region The following table summarizes the revenue by region based on the billing address of the Company’s customers (in thousands):
Fiscal Year Ended December 31,
202520242023
North America$308,348 $310,797 $291,655 
Europe, Middle East, Africa233,076 237,692 221,699 
Asia Pacific194,700 183,273 163,747 
Latin America53,720 54,803 51,836 
Total revenue$789,844 $786,565 $728,937 
The following table presents the percentage of revenue recognized in countries that individually accounted for at least 10% of total revenue for the periods presented:
Fiscal Year Ended December 31,
202520242023
United States
36 %36 %37 %
Japan
13 %11 %n/a
n/a - did not meet 10% threshold for the given period.
Schedule of Long-lived Assets by Region The following table presents the Company’s long-lived assets, which consist of tangible property and equipment, net of depreciation, and operating lease ROU assets, by geographic region (in thousands):
December 31,December 31,
20252024
United States
$9,758 $9,166 
Rest of world5,976 6,320 
Total long-lived assets$15,734 $15,486