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Restructuring charges
9 Months Ended
Sep. 30, 2025
Restructuring and Related Activities [Abstract]  
Restructuring charges
14. Restructuring charges
2024 Restructuring— On September 11, 2024, the Company committed to a restructuring plan aimed at driving greater operational efficiencies through the reduction of organizational layers, optimization of the Company’s go-to-market organization, and relocating certain roles to lower cost locations (collectively, the “2024 Restructuring”). The 2024 Restructuring impacted approximately 280 of the Company’s global workforce, primarily those located in higher-cost regions, such as the United States, as well as those within the Company’s sales and marketing and research and development functions. Of those impacted, approximately 57% had no future substantive service requirement as of the communication date, while the remaining population provided services as employees during retention periods to assist with transition and training that were substantially completed by March 31, 2025.
As a result, the Company recognized total restructuring charges of $18.3 million. Of this total, zero and $1.6 million were recognized into expense during the three and nine months ended September 30, 2025, respectively. The majority of the charges recognized were personnel-related costs, consisting of one-time severance payments, salary and wages earned over required retention periods, and other benefits.
For impacted employees with no future substantive service requirement, restructuring costs were recognized in-full as of the communication date. For employees rendering services through a retention period, one-time severance costs settled at the end of the retention period were recognized as restructuring costs on a straight-line basis from the communication date to the end of the required retention period. Other direct and incremental costs were recognized as incurred.
Restructuring charges are presented as separate operating expenses within the Company’s condensed consolidated statements of operations. The following table summarize activities related to the restructuring liabilities recorded in accrued compensation and benefits in the accompanying condensed consolidated balance sheets (in thousands):

Three Months Ended September 30, Nine Months Ended September 30,
2025202420252024
Beginning balance
$158 $— $6,489 $— 
Restructuring charges— 11,035 1,578 11,035 
Settlements(158)(1,607)(8,067)(1,607)
Ending balance
$— $9,428 $— $9,428