Segment and geographic information (Tables)

3 Months Ended

Mar. 31, 2025

Segment Reporting [Abstract]

Summary of Financial Information by Each Reportable Segment

Financial information for each reportable segment was as follows (in thousands):

	Three Months Ended March 31, 2025
	Enterprise		Consumer		Total
Revenue	$	127,748	$	72,552	$	200,300
Content costs	(20,371)		(24,806)		(45,177)
Customer support	(9,885)		(1,676)		(11,561)
Other segment items (1)	(1,508)		(5,669)		(7,177)
Segment adjusted gross profit	$	95,984	$	40,401	$	136,385

	Three Months Ended March 31, 2024
	Enterprise		Consumer		Total
Revenue	$	117,640	$	79,206	$	196,846
Content costs	(21,154)		(28,045)		(49,199)
Customer support	(10,484)		(1,831)		(12,315)
Other segment items (1)	(1,360)		(6,122)		(7,482)
Segment adjusted gross profit	$	84,642	$	43,208	$	127,850

(1) Other segment items for each segment across all periods presented consisted of payment and mobile processing fees and costs associated with hosting digital content.

The following table provides a reconciliation from segment adjusted gross profit to net loss before taxes (in thousands):

	Three Months Ended March 31,
	2025		2024
Segment adjusted gross profit	$	136,385	$	127,850
Other costs of revenue (1)	(6,942)		(7,286)
Sales and marketing	(82,500)		(87,301)
Research and development	(24,958)		(31,223)
General and administrative	(25,008)		(24,769)
Restructuring charges	(1,469)		—
Total other income, net	3,658		5,417
Net loss before taxes	$	(834)	$	(17,312)

(1) Consists of amortization of capitalized software, depreciation, stock-based compensation, and amortization of intangible assets that are included in cost of revenue but excluded from segment adjusted gross profit.

Summary of Revenue by Region

The following table summarizes the revenue by region based on the billing address of the Company’s customers (in thousands):

	Three Months Ended March 31,
	2025		2024
North America	$	78,478	$	77,221
Europe, Middle East, Africa	60,261		61,357
Asia Pacific	47,894		44,878
Latin America	13,667		13,390
Total revenue	$	200,300	$	196,846

The following table presents the percentage of revenue recognized in countries that individually accounted for at least 10% of total revenue for the periods presented:

	Three Months Ended March 31,
	2025		2024
United States	36	%	36	%
Japan	12	%	11	%

Summary of Long-lived Assets by Region

The following table presents the Company’s long-lived assets, which consist of tangible property and equipment, net of depreciation, and operating lease ROU assets, by geographic region (in thousands):

	March 31,		December 31,
	2025		2024
United States	$	10,619	$	9,166
Rest of world	6,183		6,320
Total long-lived assets	$	16,802	$	15,486