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Segment and geographic information - Schedule of Revenue by Region (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Segment Reporting Information [Line Items]        
Total revenue $ 195,417 $ 184,722 $ 586,623 $ 539,392
North America        
Segment Reporting Information [Line Items]        
Total revenue 77,732 73,787 232,224 217,308
Europe, Middle East, Africa        
Segment Reporting Information [Line Items]        
Total revenue 57,809 55,048 178,078 164,139
Asia Pacific        
Segment Reporting Information [Line Items]        
Total revenue 46,214 42,505 135,426 120,006
Latin America        
Segment Reporting Information [Line Items]        
Total revenue $ 13,662 $ 13,382 $ 40,895 $ 37,939