Related party transactions - Schedule of Related Party Transactions (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Related Party Transaction [Line Items]
Revenue	$ 195,417	$ 184,722	$ 586,623	$ 539,392
General and administrative	22,266	22,155	74,299	71,112
Accounts receivable, net	81,164		81,164		$ 92,555
Accounts payable	4,273		4,273		2,506
Board of Directors
Related Party Transaction [Line Items]
Revenue	100	100	300	300
Accounts receivable, net	0		0		400
Naspers | Affiliated Entity
Related Party Transaction [Line Items]
Revenue	500	700	1,300	1,400
Accounts receivable, net	200		200		0
Insight | Affiliated Entity
Related Party Transaction [Line Items]
Revenue	100	500	500	500
General and administrative	200	$ 300	600	$ 600
Accounts receivable, net	0		0		200
Accounts payable	$ 0		$ 0		$ 0