Segment and geographic information - Schedule of Financial Information by Each Reportable Segment (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Segment Reporting Information [Line Items]
Revenue	$ 194,360	$ 178,240	$ 391,206	$ 354,670
Segment cost of revenue	73,244	75,938	149,526	152,639
Gross profit	121,116	102,302	241,680	202,031
Reconciliation of segment gross profit to gross profit
Amortization of capitalized software	5,000	4,300	9,800	8,200
Amortization of intangible assets	1,000	1,000	1,900	2,100
Depreciation	800	800	1,500	1,600
Stock-based compensation	24,317	23,161	47,022	49,444
Gross profit	121,116	102,302	241,680	202,031
Operating Segments
Segment Reporting Information [Line Items]
Revenue	194,360	178,240	391,206	354,670
Segment cost of revenue	65,615	69,084	134,611	139,447
Gross profit	128,745	109,156	256,595	215,223
Reconciliation of segment gross profit to gross profit
Gross profit	128,745	109,156	256,595	215,223
Segment Reconciling Items
Segment Reporting Information [Line Items]
Gross profit	7,629	6,854	14,915	13,192
Reconciliation of segment gross profit to gross profit
Amortization of capitalized software	4,978	4,270	9,769	8,173
Amortization of intangible assets	725	725	1,450	1,450
Depreciation	113	111	226	228
Stock-based compensation	1,813	1,748	3,470	3,342
Gross profit	7,629	6,854	14,915	13,192
Enterprise | Operating Segments
Segment Reporting Information [Line Items]
Revenue	120,556	101,619	238,196	196,861
Segment cost of revenue	33,316	33,952	66,314	66,819
Gross profit	87,240	67,667	171,882	130,042
Reconciliation of segment gross profit to gross profit
Gross profit	87,240	67,667	171,882	130,042
Consumer | Operating Segments
Segment Reporting Information [Line Items]
Revenue	73,804	76,621	153,010	157,809
Segment cost of revenue	32,299	35,132	68,297	72,628
Gross profit	41,505	41,489	84,713	85,181
Reconciliation of segment gross profit to gross profit
Gross profit	$ 41,505	$ 41,489	$ 84,713	$ 85,181