Segment and geographic information - Schedule of Financial Information by Each Reportable Segment (Details) - USD ($) $ in Thousands	3 Months Ended
Mar. 31, 2024	Mar. 31, 2023
Segment Reporting Information [Line Items]
Revenue	$ 196,846	$ 176,430
Segment cost of revenue	76,282	76,701
Gross profit	120,564	99,729
Reconciliation of segment gross profit to gross profit
Amortization of capitalized software	4,800	3,900
Amortization of intangible assets	1,000	1,100
Depreciation	700	800
Stock-based compensation	22,705	26,283
Gross profit	120,564	99,729
Operating Segments
Segment Reporting Information [Line Items]
Revenue	196,846	176,430
Segment cost of revenue	68,996	70,363
Gross profit	127,850	106,067
Reconciliation of segment gross profit to gross profit
Gross profit	127,850	106,067
Segment Reconciling Items
Segment Reporting Information [Line Items]
Gross profit	7,286	6,338
Reconciliation of segment gross profit to gross profit
Amortization of capitalized software	4,791	3,903
Amortization of intangible assets	725	725
Depreciation	113	117
Stock-based compensation	1,657	1,593
Gross profit	7,286	6,338
Enterprise \| Operating Segments
Segment Reporting Information [Line Items]
Revenue	117,640	95,242
Segment cost of revenue	32,998	32,867
Gross profit	84,642	62,375
Reconciliation of segment gross profit to gross profit
Gross profit	84,642	62,375
Consumer \| Operating Segments
Segment Reporting Information [Line Items]
Revenue	79,206	81,188
Segment cost of revenue	35,998	37,496
Gross profit	43,208	43,692
Reconciliation of segment gross profit to gross profit
Gross profit	$ 43,208	$ 43,692

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