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Segment and geographic information (Tables)
12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Summary of Financial Information by Each Reportable Segment
Financial information for each reportable segment was as follows (in thousands):
Fiscal Year Ended December 31,
202320222021
Revenue
Enterprise$420,646 $314,038 $186,954 
Consumer308,291 315,059 328,703 
Total revenue728,937 629,097 515,657 
Segment cost of revenue
Enterprise137,227 104,577 63,984 
Consumer144,525 149,254 159,342 
Total segment cost of revenue281,752 253,831 223,326 
Segment gross profit
Enterprise283,419 209,461 122,970 
Consumer163,766 165,805 169,361 
Total segment gross profit447,185 375,266 292,331 
Reconciliation of segment gross profit to gross profit
Amortization of capitalized software17,497 12,586 9,293 
Amortization of intangible assets2,900 2,900 1,022 
Depreciation443 643 760 
Stock-based compensation7,006 5,360 1,623 
Total reconciling items27,846 21,489 12,698 
Total gross profit$419,339 $353,777 $279,633 
Summary of Revenue by Region The following table summarizes the revenue by region based on the billing address of the Company’s customers (in thousands):
Fiscal Year Ended December 31,
202320222021
North America$291,655 $256,547 $199,268 
Europe, Middle East, Africa221,699 189,618 168,612 
Asia Pacific163,747 137,829 107,924 
Latin America51,836 45,103 39,853 
Total revenue$728,937 $629,097 $515,657 
Summary of Long-lived Assets by Region The following table presents the Company’s long-lived assets, which consist of tangible property and equipment, net of depreciation, and operating lease ROU assets, by geographic region (in thousands):
December 31,December 31,
20232022
North America$7,007 $12,782 
Rest of world3,109 5,556 
Total long-lived assets$10,116 $18,338