Segment and geographic information - Summary of Financial Information by Each Reportable Segment (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Segment Reporting Information [Line Items]
Revenue	$ 184,722	$ 158,432	$ 539,392	$ 463,767
Segment cost of revenue	77,264	69,080	229,903	201,330
Gross profit	107,458	89,352	309,489	262,437
Reconciliation of segment gross profit to gross profit
Amortization of capitalized software	4,500	3,300	12,700	9,000
Amortization of intangible assets	1,000	1,100	3,100	3,200
Depreciation	700	1,100	2,300	3,400
Stock-based compensation	23,484	24,969	72,928	53,043
Gross profit	107,458	89,352	309,489	262,437
Operating Segments
Segment Reporting Information [Line Items]
Revenue	184,722	158,432	539,392	463,767
Segment cost of revenue	70,155	63,349	209,602	186,202
Gross profit	114,567	95,083	329,790	277,565
Reconciliation of segment gross profit to gross profit
Gross profit	114,567	95,083	329,790	277,565
Segment Reconciling Items
Segment Reporting Information [Line Items]
Gross profit	7,109	5,731	20,301	15,128
Reconciliation of segment gross profit to gross profit
Amortization of capitalized software	4,494	3,261	12,667	9,000
Amortization of intangible assets	725	725	2,175	2,175
Depreciation	102	134	329	513
Stock-based compensation	1,788	1,611	5,130	3,440
Gross profit	7,109	5,731	20,301	15,128
Enterprise | Operating Segments
Segment Reporting Information [Line Items]
Revenue	109,101	83,865	305,962	223,403
Segment cost of revenue	34,784	27,448	101,603	74,293
Gross profit	74,317	56,417	204,359	149,110
Reconciliation of segment gross profit to gross profit
Gross profit	74,317	56,417	204,359	149,110
Consumer | Operating Segments
Segment Reporting Information [Line Items]
Revenue	75,621	74,567	233,430	240,364
Segment cost of revenue	35,371	35,901	107,999	111,909
Gross profit	40,250	38,666	125,431	128,455
Reconciliation of segment gross profit to gross profit
Gross profit	$ 40,250	$ 38,666	$ 125,431	$ 128,455