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Stockholders' equity - Narrative (Details)
$ / shares in Units, $ in Thousands
3 Months Ended 9 Months Ended
May 20, 2023
USD ($)
Jan. 01, 2023
shares
Aug. 24, 2021
$ / shares
shares
Sep. 30, 2023
USD ($)
$ / shares
shares
Mar. 31, 2023
USD ($)
Sep. 30, 2022
USD ($)
Sep. 30, 2023
USD ($)
vote
$ / shares
shares
Sep. 30, 2022
USD ($)
shares
Dec. 31, 2022
$ / shares
shares
Oct. 29, 2021
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Preferred stock, shares authorized (in shares)       50,000,000     50,000,000   50,000,000  
Preferred stock, par value (in dollars per share) | $ / shares       $ 0.00001     $ 0.00001   $ 0.00001  
Number of votes per common stock | vote             1      
Unrecognized compensation costs, options | $       $ 900     $ 900      
Total shares of common stock reserved (in shares)       32,308,724     32,308,724   31,255,576  
Stock-based compensation | $       $ 23,484   $ 24,969 $ 72,928 $ 53,043    
Stock-based compensation capitalized as a software | $       $ 2,100   1,600 $ 6,800 $ 4,200    
Tender Offer to Sell Common Stock to an Investor                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Stock-based compensation | $         $ 3,100          
Stock options                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Contractual term (in years)             10 years      
Award vesting period (in years)             4 years      
Unrecognized compensation costs, period for recognition (in years)             7 months 6 days      
Stock options outstanding (in shares)       7,569,747     7,569,747   10,333,771  
Stock Appreciation Rights                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Contractual term (in years)             10 years      
Award vesting period (in years)             4 years      
Granted (in shares)             0 0    
Restricted Stock Units (RSUs)                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Unrecognized compensation costs, period for recognition (in years)             2 years 9 months 18 days      
Unrecognized compensation costs, excluding options | $       $ 212,700     $ 212,700      
Restricted stock issued for business combination, grant date fair value (in dollars per share) | $ / shares       $ 14.31     $ 14.31   $ 17.37  
Restricted Stock Units (RSUs) | Minimum                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Award vesting period (in years)             3 years      
Restricted Stock Units (RSUs) | Maximum                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Award vesting period (in years)             4 years      
Performance-Based Awards                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Unrecognized compensation costs, period for recognition (in years)             1 year 8 months 12 days      
Granted (in shares)             645,833      
Number of shares right to receive (in shares)             1      
Award vesting rights, percentage             75.00%      
Corporate performance metric attainment percentage       0.79     0.79      
Unrecognized compensation costs, excluding options | $       $ 3,100     $ 3,100      
Stock options outstanding (in shares)       50,000     50,000      
Restricted stock issued for business combination, grant date fair value (in dollars per share) | $ / shares       $ 8.89     $ 8.89   $ 0  
Performance-Based Awards | Share-based Payment Arrangement, Tranche One                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Award vesting rights, percentage             25.00%      
Performance-Based Awards | Minimum                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Award vesting rights, percentage             0.00%      
Performance-Based Awards | Maximum                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Award vesting rights, percentage             150.00%      
Contingently issuable shares under ESPP                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Unrecognized compensation costs, period for recognition (in years)             1 year 7 months 6 days      
Unrecognized compensation costs, excluding options | $       $ 9,200     $ 9,200      
Total shares of common stock reserved (in shares)   1,450,137               2,800,000
Minimum annual increase in shares reserved for issuance             1.00%      
Percent of outstanding shares             300.00%      
Shares issued (in shares)             625,111      
Incremental compensation cost | $ $ 5,900                  
Restricted stock | CorpU                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Unrecognized compensation costs, period for recognition (in years)             10 months 24 days      
Unrecognized compensation costs, excluding options | $       600     $ 600      
Stock-based compensation | $       $ 200   $ 200 $ 500 $ 500    
Restricted stock issued for business combination (in shares)     61,300              
Restricted stock issued for business combination, grant date fair value (in dollars per share) | $ / shares     $ 34.14              
2021 Stock incentive Plan                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Number of shares reserved for future issuance (in shares)       13,800,000     13,800,000      
Annual percentage increase, term             0.05      
Number of shares reserved for future issuance increased (in shares)   7,250,689                
Granted (in shares)             0 0    
Stock options outstanding (in shares)       7,519,747     7,519,747   10,283,771  
Amended and Restated 2010 Equity Incentive Plan | Performance-Based Awards                    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                    
Stock options outstanding (in shares)       22,916     22,916