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Stockholders' equity (Tables)
9 Months Ended
Sep. 30, 2023
Share-Based Payment Arrangement [Abstract]  
Summary of Common Stock Reserved for Future Issuance Shares of common stock reserved for future issuance consisted of the following:
September 30,December 31,
20232022
2010 Equity Incentive Plan:
Stock options outstanding7,569,747 10,333,771 
2021 Equity Incentive Plan:
RSUs outstanding and PSUs(1)
18,270,292 16,178,101 
Shares available for future issuance under:
2021 Equity Incentive Plan3,714,081 2,814,126 
2021 Employee Stock Purchase Plan2,754,604 1,929,578 
Total shares of common stock reserved32,308,724 31,255,576 
(1) The number of PSUs reserved for issuance is based on the maximum achievement of the corporate performance metric.
Summary of Option Activity
The following is a summary of activity for stock options having only service-based vesting conditions under the Equity Incentive Plans:

Options OutstandingWeighted Average Exercise PriceWeighted Average Remaining Contractual TermAggregate Intrinsic Value
(In Thousands)
Balance - December 31, 2022
10,283,771 $4.18 6.38$66,234 
Granted — — 
Exercised (2,540,719)3.40 
Canceled (223,305)7.60 
Balance - September 30, 2023
7,519,747 $4.35 2.55$39,357 
Vested & expected to vest as of September 30, 2023
7,519,747 $4.35 2.55$39,357 
Exercisable as of September 30, 2023
7,181,202 $4.20 2.51$38,489 
Summary of Stock Appreciation Rights
The following is a summary of activity for SARs under the Equity Incentive Plans:
SARs OutstandingWeighted Average Exercise PriceWeighted Average Remaining Contractual TermAggregate Intrinsic Value
(In Thousands)
Balance - December 31, 2022
81,770 $5.44 6.90$418 
Granted — — 
Exercised (67,781)5.30 
Canceled(9,289)6.58 
Balance - September 30, 2023
4,700 $5.11 6.23$21 
Vested & expected to vest as of September 30, 2023
4,700 $5.11 6.23$21 
Exercisable as of September 30, 2023
4,389 $5.00 6.21$20 
Summary of Restricted Stock Unit Activity
A summary of RSU and PSU activity under the 2021 Plan is as follows:
RSUs OutstandingWeighted Average Grant Date Fair ValuePSUs OutstandingWeighted Average Grant Date Fair Value
Unvested - December 31, 2022
16,178,101$17.37 — $— 
Granted 7,615,860$9.62 645,833$8.89 
Released(4,481,848)$16.58 — $— 
Canceled(2,010,553)$16.11 — $— 
Unvested - September 30, 2023
17,301,560$14.31 645,833$8.89 
Summary of Performance-Based Options
A summary of RSU and PSU activity under the 2021 Plan is as follows:
RSUs OutstandingWeighted Average Grant Date Fair ValuePSUs OutstandingWeighted Average Grant Date Fair Value
Unvested - December 31, 2022
16,178,101$17.37 — $— 
Granted 7,615,860$9.62 645,833$8.89 
Released(4,481,848)$16.58 — $— 
Canceled(2,010,553)$16.11 — $— 
Unvested - September 30, 2023
17,301,560$14.31 645,833$8.89 
Summary of Weighted Average Assumptions, Options
The following table summarizes the weighted-average assumptions used in the Black-Scholes option-pricing model to estimate the fair value of employee stock purchase rights granted under the new ESPP offering period:

Nine Months Ended September 30, 2023
Risk-free interest rate4.5%
Expected volatility69.7%
Expected life (in years)1.6
Expected dividend yield—%
Summary of Stock-Based Compensation Expense
Total stock-based compensation expense included in the condensed consolidated statements of operations was as follows (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Cost of revenue$1,788 $1,611 $5,130 $3,440 
Sales and marketing7,646 9,372 23,022 18,516 
Research and development7,045 6,258 19,762 13,303 
General and administrative7,005 7,728 23,806 17,784 
Restructuring charges— — 1,208 — 
Total stock-based compensation expense$23,484 $24,969 $72,928 $53,043