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Stockholders' equity - Narrative (Details)
3 Months Ended 6 Months Ended 12 Months Ended
May 20, 2022
USD ($)
Aug. 24, 2021
$ / shares
shares
Jun. 30, 2022
USD ($)
award
$ / shares
shares
Jun. 30, 2021
USD ($)
Mar. 31, 2021
$ / shares
shares
Jun. 30, 2022
USD ($)
award
period
vote
$ / shares
shares
Jun. 30, 2021
USD ($)
Dec. 31, 2020
USD ($)
shares
Dec. 31, 2018
installment
shares
Dec. 31, 2021
award
$ / shares
shares
Oct. 29, 2021
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Preferred stock, shares authorized (in shares) | shares     50,000,000     50,000,000       50,000,000  
Preferred stock, par value (in dollars per share) | $ / shares     $ 0.00001     $ 0.00001       $ 0.00001  
Number of votes per common stock | vote           1          
Aggregate intrinsic value of options exercised in period           $ 7,600,000 $ 34,900,000        
Unrecognized compensation costs, options     $ 72,800,000     $ 72,800,000          
Total shares of common stock reserved (in shares) | shares     27,658,307     27,658,307       34,559,618  
Stock-based compensation     $ 14,732,000 $ 5,972,000   $ 28,074,000 16,484,000        
Stock-based compensation capitalized as a software     $ 1,400,000 $ 500,000   $ 2,600,000 1,000,000.0        
2021 Stock incentive Plan                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Number of shares reserved for future issuance (in shares) | shares     13,800,000     13,800,000          
Annual percentage increase, term           0.05          
Awards granted (in shares) | shares           0          
Tender Offer to Sell Common Stock to an Investor                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Number of shares sold in transaction (in shares) | shares         236,086            
Sale of stock, term, less than (in USD per share) | $ / shares         $ 23.75            
Stock-based compensation             $ 1,600,000        
Stock Options                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Contractual term (in years)           10 years          
Award vesting period (in years)           4 years          
Unrecognized compensation costs, period for recognition (in years)           2 years 1 month 6 days          
Stock Appreciation Rights                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Contractual term (in years)           10 years          
Award vesting period (in years)           4 years          
Unrecognized compensation costs, period for recognition (in years)           1 year 10 months 24 days          
Unrecognized compensation costs, excluding options     $ 200,000     $ 200,000          
Restricted Stock Units (RSUs)                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Unrecognized compensation costs, period for recognition (in years)           3 years 7 months 6 days          
Unrecognized compensation costs, excluding options     $ 121,700,000     $ 121,700,000          
Restricted stock issued for business combination, grant date fair value (in dollars per share) | $ / shares     $ 17.00     $ 17.00       $ 27.64  
Restricted Stock Units (RSUs) | Minimum                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Award vesting period (in years)           3 years          
Restricted Stock Units (RSUs) | Maximum                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Award vesting period (in years)           4 years          
Performance-Based Awards                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Contractual term (in years)           10 years          
Unrecognized compensation costs, period for recognition (in years)           6 months          
Number of Performance-Based Awards outstanding | award     2     2       2  
Awards granted (in shares) | shares               350,000 50,000    
Number of equal monthly installments | installment                 48    
Unrecognized compensation costs     $ 200,000     $ 200,000          
Performance-Based Awards | Amended and Restated 2010 Equity Incentive Plan                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Awards granted (in shares) | shares           0          
Performance-Based Awards | Share-based Payment Arrangement, Tranche One                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Award vesting rights, percentage               50.00%      
Required annual recurring revenues, vesting term               $ 230,000,000      
Performance-Based Awards | Share-based Payment Arrangement, Tranche Two                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Award vesting rights, percentage               50.00%      
Required annual recurring revenues, vesting term               $ 330,000,000      
Employee Stock                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Unrecognized compensation costs, period for recognition (in years)           1 year 10 months 24 days          
Unrecognized compensation costs, excluding options     8,800,000     $ 8,800,000          
Total shares of common stock reserved (in shares) | shares                     2,800,000
Percent of outstanding shares           1.00%          
ESPP discount percentage from market price, beginning of purchase period           15.00%          
Consecutive offering period           24 months          
Number of purchase periods | period           4          
Purchase period           6 months          
ESPP purchase price of common stock, percent of market price           85.00%          
Shares issued under ESPP (in shares) | shares           526,754          
Incremental compensation cost $ 3,400,000                    
Restricted stock | CorpU                      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Unrecognized compensation costs, period for recognition (in years)   3 years       2 years 2 months 12 days          
Unrecognized compensation costs, excluding options     1,500,000     $ 1,500,000          
Stock-based compensation     $ 100,000     $ 300,000          
Restricted stock issued for business combination (in shares) | shares   61,300                  
Restricted stock issued for business combination, grant date fair value (in dollars per share) | $ / shares   $ 34.14