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Summary of significant accounting policies - Narrative (Details)
$ / shares in Units, $ in Thousands
12 Months Ended 108 Months Ended
Jan. 20, 2021
USD ($)
shares
Dec. 31, 2021
USD ($)
segment
shares
Dec. 31, 2020
USD ($)
segment
shares
Dec. 31, 2019
USD ($)
segment
shares
Dec. 31, 2018
USD ($)
shares
Sep. 30, 2011
Jan. 31, 2010
$ / shares
shares
Disaggregation of Revenue [Line Items]              
Number of operating segments | segment   2 2 2      
Number of reportable segments | segment   2 2 2      
Consumer subscription duration   1 month          
Refund term   30 days          
Assets   $ 739,851 $ 282,096        
Adjustment in connection with accounting standard adoption   389,700 (260,685) $ (225,590) $ (183,568)    
Advertising costs   $ 105,200 $ 110,500 $ 72,600      
Expected dividend yield   0.00%          
Number of shares called by warrants (in shares) | shares             1,562,689
Exercise price of warrants (in dollars per share) | $ / shares             $ 0.196
Warrant term (in years)           5 years  
Warrant extension term (in years)           5 years  
Warrants exercised (in shares) | shares 12,595       1,550,094    
Warrants outstanding (in shares) | shares   0 12,595 12,595      
Fair value amount of warrants reclassified $ 200            
Accumulated Deficit              
Disaggregation of Revenue [Line Items]              
Adjustment in connection with accounting standard adoption   $ (458,529) $ (378,503) $ (300,883) $ (237,913)    
Cumulative Effect, Period of Adoption, Adjustment              
Disaggregation of Revenue [Line Items]              
Adjustment in connection with accounting standard adoption         6,733    
Cumulative Effect, Period of Adoption, Adjustment | Accounting Standards Update 2014-09              
Disaggregation of Revenue [Line Items]              
Assets         6,700    
Cumulative Effect, Period of Adoption, Adjustment | Accounting Standards Update 2016-02 | Minimum | Scenario, Plan              
Disaggregation of Revenue [Line Items]              
Operating lease, ROU assets   16,500          
Operating lease liabilities   19,000          
Cumulative Effect, Period of Adoption, Adjustment | Accounting Standards Update 2016-02 | Maximum | Scenario, Plan              
Disaggregation of Revenue [Line Items]              
Operating lease, ROU assets   19,000          
Operating lease liabilities   $ 21,000          
Cumulative Effect, Period of Adoption, Adjustment | Accumulated Deficit              
Disaggregation of Revenue [Line Items]              
Adjustment in connection with accounting standard adoption         6,733    
Cumulative Effect, Period of Adoption, Adjustment | Accumulated Deficit | Accounting Standards Update 2014-09              
Disaggregation of Revenue [Line Items]              
Adjustment in connection with accounting standard adoption         $ 6,700