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Revenues (Tables)
3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregated Revenue
The following table discloses revenue by primary geographical market, customer type, and customer credit risk profile (in thousands). The table also includes a reconciliation of the disaggregated revenue to revenue by reportable segment (in thousands).
 
Reportable Segments
 
Three Months Ended March 31, 2020
 
Three Months Ended March 31, 2019
 
Retail Electricity

Retail Natural Gas

Total Reportable Segments
 
Retail Electricity

Retail Natural Gas

Total Reportable Segments
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Primary markets (a)
 
 
 
 
 
 
 
 
 
 
 
  New England
$
46,593

 
$
7,054

 
$
53,647

 
$
76,234

 
$
8,528

 
$
84,762

  Mid-Atlantic
45,842

 
15,804

 
61,646

 
66,811

 
21,369

 
88,180

  Midwest
14,989

 
13,607

 
28,596

 
22,107

 
20,489

 
42,596

  Southwest
14,344

 
8,127

 
22,471

 
16,940

 
7,676

 
24,616


$
121,768

 
$
44,592

 
$
166,360

 
$
182,092

 
$
58,062

 
$
240,154


 
 
 
 

 
 
 
 
 
 
Customer type
 
 
 
 
 
 
 
 
 
 
 
  Commercial
$
40,015

 
$
15,517

 
$
55,532

 
$
67,235

 
$
19,867

 
$
87,102

  Residential
93,228

 
33,363

 
126,591

 
124,768

 
41,095

 
165,863

  Unbilled revenue (b)
(11,475
)
 
(4,288
)
 
(15,763
)
 
(9,911
)
 
(2,900
)
 
(12,811
)

$
121,768

 
$
44,592

 
$
166,360

 
$
182,092

 
$
58,062

 
$
240,154


 
 
 
 
 
 
 
 
 
 
 
Customer credit risk
 
 
 
 

 
 
 
 
 
 
  POR
$
84,913

 
$
23,037

 
$
107,950

 
$
128,937

 
$
28,979

 
$
157,916

  Non-POR
36,855

 
21,555

 
58,410

 
53,155

 
29,083

 
82,238


$
121,768

 
$
44,592

 
$
166,360

 
$
182,092

 
$
58,062

 
$
240,154

 
 
 
 
 
 
 
 
 
 
 
 
(a) The primary markets include the following states:

New England - Connecticut, Maine, Massachusetts, New Hampshire;
Mid-Atlantic - Delaware, Maryland (including the District of Colombia), New Jersey, New York and Pennsylvania;
Midwest - Illinois, Indiana, Michigan and Ohio; and
Southwest - Arizona, California, Colorado, Florida, Nevada, and Texas.

(b) Unbilled revenue is recorded in total until it is actualized, at which time it is categorized between commercial and residential customers.