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Allowance for Loan Losses - Allowance for Credit Losses and Recorded Investments in Loans (Detail)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2017
USD ($)
Sep. 30, 2017
USD ($)
Jun. 30, 2017
USD ($)
Mar. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Sep. 30, 2016
USD ($)
Jun. 30, 2016
USD ($)
Mar. 31, 2016
USD ($)
Dec. 31, 2017
USD ($)
SecurityLoan
Dec. 31, 2016
USD ($)
SecurityLoan
Dec. 31, 2015
USD ($)
SecurityLoan
Allowance for Loan Losses                      
Beginning balance       $ 1,433       $ 1,564 $ 1,433 $ 1,564 $ 2,033
Provisions for losses $ 109 $ 105 $ 105 107 $ 102 $ 106 $ 110 111 426 429 581
Net charge-offs remaining                     (726)
Net adjustment resulting from the change in the charge-off rate                     (330)
Total net charge-offs                 (499) (570) (1,056)
Reclassification of interest reserve                 7 10 11
Loan sales                     (5)
Ending balance 1,367       1,433       1,367 1,433 1,564
Allowance Ending Balance:                      
Ending balance: individually evaluated for impairment - TDR 1,180       1,201       1,180 1,201 1,221
Ending balance: collectively evaluated for impairment         232         232 343
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 187               187    
Ending balance 1,367       1,433       1,367 1,433 1,564
Loans Ending Balance:                      
Ending balance: individually evaluated for impairment - TDR 10,951       11,197       10,951 11,197 11,002
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 89,761               89,761    
Purchased Non-Credit Impaired Loans acquired at a discount 5,847               5,847    
Purchased Credit Impaired Loans 248               248    
Collectively evaluated for impairment         101,033         101,033 112,873
Ending total loans 106,807       112,230       106,807 112,230 123,875
Ending balance 1,367       1,433       1,367 1,433 1,564
FFELP Loans [Member]                      
Allowance for Loan Losses                      
Beginning balance       67       78 67 78 93
Provisions for losses                 42 43 46
Net charge-offs remaining                     (61)
Total net charge-offs                 (49) (54) (61)
Ending balance 60       67       60 67 78
Allowance Ending Balance:                      
Ending balance: collectively evaluated for impairment         67         67 78
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 60               60    
Ending balance 60       67       60 67 78
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 77,860               77,860    
Purchased Non-Credit Impaired Loans acquired at a discount 3,237               3,237    
Collectively evaluated for impairment         86,918         86,918 95,393
Ending total loans 81,097       86,918       $ 81,097 $ 86,918 $ 95,393
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)                     0.08%
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized) | SecurityLoan                     1.3
Charge-offs as a percentage of average loans in repayment                 0.07% 0.07%  
Allowance coverage of charge-offs | SecurityLoan                 1.2 1.2  
Allowance as a percentage of the ending total loan balance                 0.07% 0.08% 0.08%
Allowance as a percentage of the ending loans in repayment                 0.09% 0.09% 0.11%
Average loans in repayment                 $ 68,318 $ 72,714 $ 75,925
Ending loans in repayment 67,853       70,557       67,853 70,557 73,838
Ending balance 60       67       60 67 78
Private Education Loans [Member]                      
Allowance for Loan Losses                      
Beginning balance       1,351       1,471 1,351 1,471 1,916
Provisions for losses                 382 383 538
Net charge-offs remaining                     (659)
Net adjustment resulting from the change in the charge-off rate                     (330)
Total net charge-offs                 (443) (513) (989)
Reclassification of interest reserve                 7 10 11
Loan sales                     (5)
Ending balance 1,297       1,351       1,297 1,351 1,471
Allowance Ending Balance:                      
Ending balance: individually evaluated for impairment - TDR 1,171       1,190       1,171 1,190 1,209
Ending balance: collectively evaluated for impairment         161         161 262
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 126               126    
Ending balance 1,297       1,351       1,297 1,351 1,471
Loans Ending Balance:                      
Ending balance: individually evaluated for impairment - TDR 10,921       11,165       10,921 11,165 10,965
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 11,861               11,861    
Purchased Non-Credit Impaired Loans acquired at a discount 2,610               2,610    
Purchased Credit Impaired Loans 248               248    
Collectively evaluated for impairment         13,983         13,983 17,431
Ending total loans 25,640       25,148       $ 25,640 $ 25,148 $ 28,396
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)                     2.55%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)                     1.28%
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized) | SecurityLoan                     2.2
Charge-offs as a percentage of average loans in repayment                 1.98% 2.20%  
Allowance coverage of charge-offs | SecurityLoan                 2.9 2.6  
Allowance as a percentage of the ending total loan balance                 5.06% 5.37% 5.18%
Allowance as a percentage of the ending loans in repayment                 5.66% 6.10% 6.00%
Average loans in repayment                 $ 22,342 $ 23,275 $ 25,802
Ending loans in repayment 22,924       22,150       22,924 22,150 24,502
Ending balance 1,297       1,351       1,297 1,351 1,471
Other Loans [Member]                      
Allowance for Loan Losses                      
Beginning balance       $ 15       $ 15 15 15 24
Provisions for losses                 2 3 (3)
Net charge-offs remaining                     (6)
Total net charge-offs                 (7) (3) (6)
Ending balance 10       15       10 15 15
Allowance Ending Balance:                      
Ending balance: individually evaluated for impairment - TDR 9       11       9 11 12
Ending balance: collectively evaluated for impairment         4         4 3
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 1               1    
Ending balance 10       15       10 15 15
Loans Ending Balance:                      
Ending balance: individually evaluated for impairment - TDR 30       32       30 32 37
Collectively evaluated for impairment:                      
Excluding Purchased Non-Credit Impaired Loans acquired at a discount and Purchased Credit Impaired Loans 40               40    
Collectively evaluated for impairment         132         132 49
Ending total loans 70       164       $ 70 $ 164 $ 86
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)                     6.17%
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized) | SecurityLoan                     2.5
Charge-offs as a percentage of average loans in repayment                 5.39% 2.10%  
Allowance coverage of charge-offs | SecurityLoan                 1.5 7.0  
Allowance as a percentage of the ending total loan balance                 14.32% 9.35% 17.28%
Allowance as a percentage of the ending loans in repayment                 14.32% 9.35% 17.28%
Average loans in repayment                 $ 130 $ 104 $ 97
Ending loans in repayment 70       164       70 164 86
Ending balance $ 10       $ 15       $ 10 $ 15 $ 15