10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

(Mark One)

þ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2015

or

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                  to                     

Commission File Number: 001-36228

Navient Corporation

(Exact name of registrant as specified in its charter)

Delaware	46-4054283
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
123 Justison Street, Wilmington, Delaware	19801
(Address of principal executive offices)	(Zip Code)

(302) 283-8000

(Registrant’s telephone number, including area code)

(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  þ    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer  þ	Accelerated filer  ¨
Non-accelerated filer  ¨	Smaller reporting company  ¨
(Do not check if a smaller reporting company)

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  þ    No  ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  þ

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date:

Class	Outstanding at September 30, 2015
Common Stock, $0.01 par value	362,308,654 shares

NAVIENT CORPORATION

TABLE OF CONTENTS

Part I. Financial Information
Item 1.	Financial Statements	1
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	43
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	97
Item 4.	Controls and Procedures	101
Part II. Other Information
Item 1.	Legal Proceedings	102
Item 1A.	Risk Factors	105
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	106
Item 3.	Defaults Upon Senior Securities	106
Item 4.	Mine Safety Disclosures	106
Item 5.	Other Information	106
Item 6.	Exhibits	107

PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

NAVIENT CORPORATION

CONSOLIDATED BALANCE SHEETS

(In millions, except share and per share amounts)

(Unaudited)

	September 30, 2015			December 31, 2014
Assets
FFELP Loans (net of allowance for losses of $84 and $93, respectively)	$	98,468		$	104,521
Private Education Loans (net of allowance for losses of $1,505 and $1,916 respectively)		27,323			29,796
Investments
Available-for-sale		6			6
Other		679			627
Total investments		685			633
Cash and cash equivalents		1,305			1,443
Restricted cash and investments		4,296			3,926
Goodwill and acquired intangible assets, net		544			369
Other assets		5,045			5,664
Total assets	$	137,666		$	146,352
Liabilities
Short-term borrowings	$	2,816		$	2,663
Long-term borrowings		128,293			136,866
Other liabilities		2,670			2,625
Total liabilities		133,779			142,154
Commitments and contingencies
Equity
Common stock, par value $0.01 per share, 1.125 billion shares authorized: 430 million and 426 million shares issued, respectively		4			4
Additional paid-in capital		2,964			2,893
Accumulated other comprehensive (loss) income (net of tax benefit (expense) of $48 and $(5), respectively)		(82	)		9
Retained earnings		2,251			1,724
Total Navient Corporation stockholders’ equity before treasury stock		5,137			4,630
Less: Common stock held in treasury at cost: 68 million and 24 million shares, respectively		(1,254	)		(432	)
Total Navient Corporation stockholders’ equity		3,883			4,198
Noncontrolling interest		4			—
Total equity		3,887			4,198
Total liabilities and equity	$	137,666		$	146,352

Supplemental information — assets and liabilities of consolidated variable interest entities:

	September 30, 2015		December 31, 2014
FFELP Loans	$	94,213	$	100,367
Private Education Loans		23,278		24,418
Restricted cash and investments		4,129		3,733
Other assets		581		1,230
Short-term borrowings		758		653
Long-term borrowings		109,899		117,678
Net assets of consolidated variable interest entities	$	11,544	$	11,417

See accompanying notes to consolidated financial statements.

1

NAVIENT CORPORATION

CONSOLIDATED STATEMENTS OF INCOME

(In millions, except per share amounts)

(Unaudited)

	Three Months Ended September 30,					Nine Months Ended September 30,
	2015		2014			2015		2014
Interest income:
FFELP Loans	$	630	$	638		$	1,892	$	1,916
Private Education Loans		444		490			1,335		1,673
Other loans		1		2			5		7
Cash and investments		2		2			6		7
Total interest income		1,077		1,132			3,238		3,603
Total interest expense		524		508			1,553		1,550
Net interest income		553		624			1,685		2,053
Less: provisions for loan losses		123		140			446		490
Net interest income after provisions for loan losses		430		484			1,239		1,563
Other income (loss):
Gains on sales of loans and investments		—		—			12		—
Gains (losses) on derivative and hedging activities, net		20		108			73		161
Servicing revenue		76		81			258		217
Asset recovery revenue		85		65			273		308
Gains on debt repurchases		—		—			—		—
Other		—		34			15		49
Total other income		181		288			631		735
Expenses:
Salaries and benefits		106		109			344		367
Other operating expenses		122		86			339		406
Total operating expenses		228		195			683		773
Goodwill and acquired intangible asset impairment and amortization expense		3		2			7		7
Restructuring and other reorganization expenses		—		14			32		102
Total expenses		231		211			722		882
Income from continuing operations, before income tax expense		380		561			1,148		1,416
Income tax expense		144		200			438		530
Net income from continuing operations		236		361			710		886
Income (loss) from discontinued operations, net of tax expense (benefit)		1		(2	)		1		(1	)
Net income		237		359			711		885
Less: net income (loss) attributable to noncontrolling interest		—		—			—		—
Net income attributable to Navient Corporation		237		359			711		885
Preferred stock dividends		—		—			—		6
Net income attributable to Navient Corporation common stock	$	237	$	359		$	711	$	879
Basic earnings per common share attributable to Navient Corporation:
Continuing operations	$	.64	$	.87		$	1.86	$	2.09
Discontinued operations		—		—			—		—
Total	$	.64	$	.87		$	1.86	$	2.09
Average common shares outstanding		369		415			382		421
Diluted earnings per common share attributable to Navient Corporation:
Continuing operations	$	.63	$	.85		$	1.83	$	2.05
Discontinued operations		—		—			—		—
Total	$	.63	$	.85		$	1.83	$	2.05
Average common and common equivalent shares outstanding		375		423			389		429
Dividends per common share attributable to Navient Corporation	$	.16	$	.15		$	.48	$	.45

See accompanying notes to consolidated financial statements.

2

NAVIENT CORPORATION

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(In millions)

(Unaudited)

	Three Months Ended September 30,					Nine Months Ended September 30,
	2015			2014		2015			2014
Net income	$	237		$	359	$	711		$	885
Other comprehensive income (loss):
Unrealized gains (losses) on derivatives:
Unrealized hedging losses on derivatives		(88	)		—		(143	)		(15	)
Reclassification adjustments for derivative (gains) losses included in net income (interest expense)		—			—		(1	)		3
Total unrealized losses on derivatives		(88	)		—		(144	)		(12	)
Unrealized gain on investments		—			1		—			3
Income tax benefit		32			—		53			4
Other comprehensive income (loss), net of tax		(56	)		1		(91	)		(5	)
Comprehensive income		181			360		620			880
Less: comprehensive income attributable to noncontrolling interest		—			—		—			—
Total comprehensive income attributable to Navient Corporation	$	181		$	360	$	620		$	880

See accompanying notes to consolidated financial statements.

3

NAVIENT CORPORATION

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

(Dollars in millions, except share and per share amounts)

(Unaudited)

	Preferred Stock Shares		Common Stock Shares								Preferred Stock		Common Stock		Additional Paid-In Capital		Accumulated Other Comprehensive Income (Loss)			Retained Earnings			Treasury Stock			Total Stockholders’ Equity			Noncontrolling Interest		Total Equity
			Issued		Treasury			Outstanding
Balance at June 30, 2014		—		424,353,699		(4,915,240	)		419,438,459		$	—	$	4	$	2,868	$	7		$	1,224		$	(82	)	$	4,021		$	—	$	4,021
Comprehensive income:
Net income		—		—		—			—			—		—		—		—			359			—			359			—		359
Other comprehensive income, net of tax		—		—		—			—			—		—		—		1			—			—			1			—		1
Total comprehensive income		—		—		—			—			—		—		—		—			—			—			360			—		360
Cash dividends:
Common stock ($.15 per share)		—		—		—			—			—		—		—		—			(62	)		—			(62	)		—		(62	)
Issuance of common shares		—		712,711		—			712,711			—		—		5		—			—			—			5			—		5
Tax benefit related to employee stock-based compensation plans		—		—		—			—			—		—		2		—			—			—			2			—		2
Stock-based compensation expense		—		—		—			—			—		—		5		—			—			—			5			—		5
Common stock repurchased		—		—		(9,513,514	)		(9,513,514	)		—		—		—		—			—			(167	)		(167	)		—		(167	)
Shares repurchased related to employee stock-based compensation plans		—		—		(418,431	)		(418,431	)		—		—		—		—			—			(8	)		(8	)		—		(8	)
Balance at September 30, 2014		—		425,066,410		(14,847,185	)		410,219,225		$	—	$	4	$	2,880	$	8		$	1,521		$	(257	)	$	4,156		$	—	$	4,156
Balance at June 30, 2015		—		429,856,043		(55,823,281	)		374,032,762		$	—	$	4	$	2,954	$	(26	)	$	2,072		$	(1,075	)	$	3,929		$	4	$	3,933
Comprehensive income:
Net income		—		—		—			—			—		—		—		—			237			—			237			—		237
Other comprehensive loss, net of tax		—		—		—			—			—		—		—		(56	)		—			—			(56	)		—		(56	)
Total comprehensive income		—		—		—			—			—		—		—		—			—			—			181			—		181
Cash dividends:
Common stock ($.16 per share)		—		—		—			—			—		—		—		—			(58	)		—			(58	)		—		(58	)
Issuance of common shares		—		563,109		—			563,109			—		—		6		—			—			—			6			—		6
Tax benefit related to employee stock-based compensation plans		—		—		—			—			—		—		—		—			—			—			—			—		—
Stock-based compensation expense		—		—		—			—			—		—		4		—			—			—			4			—		4
Common stock repurchased		—		—		(12,075,388	)		(12,075,388	)		—		—		—		—			—			(175	)		(175	)		—		(175	)
Shares repurchased related to employee stock-based compensation plans		—		—		(211,829	)		(211,829	)		—		—		—		—			—			(4	)		(4	)		—		(4	)
Balance at September 30, 2015		—		430,419,152		(68,110,498	)		362,308,654		$	—	$	4	$	2,964	$	(82	)	$	2,251		$	(1,254	)	$	3,883		$	4	$	3,887

See accompanying notes to consolidated financial statements.

4

NAVIENT CORPORATION

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

(Dollars in millions, except share and per share amounts)

(Unaudited)

	Preferred Stock Shares			Common Stock Shares									Preferred Stock			Common Stock			Additional Paid-In Capital			Accumulated Other Comprehensive Income (Loss)			Retained Earnings			Treasury Stock			Total Stockholders’ Equity			Noncontrolling Interest			Total Equity
				Issued			Treasury			Outstanding
Balance at December 31, 2013		7,300,000			545,210,941			(116,262,066	)		428,948,875		$	565		$	109		$	4,399		$	13		$	2,584		$	(2,033	)	$	5,637		$	5		$	5,642
Comprehensive income:
Net income		—			—			—			—			—			—			—			—			885			—			885			—			885
Other comprehensive loss, net of tax		—			—			—			—			—			—			—			(5	)		—			—			(5	)		—			(5	)
Total comprehensive income		—			—			—			—			—			—			—			—			—			—			880			—			880
Cash dividends:
Common stock ($.45 per share)		—			—			—			—			—			—			—			—			(189	)		—			(189	)		—			(189	)
Preferred stock, series A ($1.74 per share)		—			—			—			—			—			—			—			—			(4	)		—			(4	)		—			(4	)
Preferred stock, series B ($.98 per share)		—			—			—			—			—			—			—			—			(2	)		—			(2	)		—			(2	)
Dividend equivalent units related to employee stock-based compensation plans		—			—			—			—			—			—			—			—			(2	)		—			(2	)		—			(2	)
Issuance of common shares		—			6,818,737			—			6,818,737			—			(80	)		132			—			—			—			52			—			52
Retirement of common stock in treasury		—			(126,963,268	)		126,963,268			—			—			(25	)		(2,263	)		—			—			2,288			—			—			—
Tax benefit related to employee stock-based compensation plans		—			—			—			—			—			—			14			—			—			—			14			—			14
Stock-based compensation expense		—			—			—			—			—			—			33			—			—			—			33			—			33
Common stock repurchased		—			—			(21,744,028	)		(21,744,028	)		—			—			—			—			—			(432	)		(432	)		—			(432	)
Shares repurchased related to employee stock-based compensation plans		—			—			(3,804,359	)		(3,804,359	)		—			—			—			—			—			(80	)		(80	)		—			(80	)
Deconsolidation of subsidiary		—			—			—			—			—			—			—			—			—			—			—			(5	)		(5	)
Distribution of consumer banking business		(7,300,000	)		—			—			—			(565	)		—			565			—			(1,751	)		—			(1,751	)		—			(1,751	)
Balance at September 30, 2014		—			425,066,410			(14,847,185	)		410,219,225		$	—		$	4		$	2,880		$	8		$	1,521		$	(257	)	$	4,156		$	—		$	4,156
Balance at December 31, 2014		—			425,637,635			(23,902,829	)		401,734,806		$	—		$	4		$	2,893		$	9		$	1,724		$	(432	)	$	4,198		$	—		$	4,198
Comprehensive income:
Net income		—			—			—			—			—			—			—			—			711			—			711			—			711
Other comprehensive loss, net of tax		—			—			—			—			—			—			—			(91	)		—			—			(91	)		—			(91	)
Total comprehensive income		—			—			—			—			—			—			—			—			—			—			620			—			620
Cash dividends:
Common stock ($.48 per share)		—			—			—			—			—			—			—			—			(182	)		—			(182	)		—			(182	)
Dividend equivalent units related to employee stock-based compensation plans		—			—			—			—			—			—			—			—			(2	)		—			(2	)		—			(2	)
Issuance of common shares		—			4,781,517			—			4,781,517			—			—			33			—			—			—			33			—			33
Tax benefit related to employee stock-based compensation plans		—			—			—			—			—			—			11			—			—			—			11			—			11
Stock-based compensation expense		—			—			—			—			—			—			27			—			—			—			27			—			27
Common stock repurchased		—			—			(41,919,908	)		(41,919,908	)		—			—			—			—			—			(775	)		(775	)		—			(775	)
Shares repurchased related to employee stock-based compensation plans		—			—			(2,287,761	)		(2,287,761	)		—			—			—			—			—			(47	)		(47	)		—			(47	)
Noncontrolling interest in asset recovery business		—			—			—			—			—			—			—			—			—			—			—			4			4
Balance at September 30, 2015		—			430,419,152			(68,110,498	)		362,308,654		$	—		$	4		$	2,964		$	(82	)	$	2,251		$	(1,254	)	$	3,883		$	4		$	3,887

See accompanying notes to consolidated financial statements.

5

NAVIENT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Dollars in millions)

(Unaudited)

	Nine Months Ended September 30,
	2015			2014
Operating activities
Net income	$	711		$	885
Adjustments to reconcile net income to net cash provided by operating activities:
(Income) loss from discontinued operations, net of tax		(1	)		1
Gains on loans and investments, net		(12	)		—
Goodwill and acquired intangible asset impairment and amortization expense		7			7
Stock-based compensation expense		27			33
Unrealized gains on derivative and hedging activities		(537	)		(661	)
Provisions for loan losses		446			490
Decrease (increase) in restricted cash — other		50			(3	)
Decrease in accrued interest receivable		196			136
Decrease in accrued interest payable		(93	)		(108	)
Decrease in other assets		799			811
(Decrease) increase in other liabilities		(134	)		25
Cash provided by operating activities — continuing operations		1,459			1,616
Cash used in operating activities — discontinued operations		—			(1	)
Total net cash provided by operating activities		1,459			1,615
Investing activities
Student loans acquired and originated		(2,940	)		(4,286	)
Reduction of student loans:
Installment payments, claims and other		10,583			9,092
Proceeds from sales of student loans		386			—
Other investing activities, net		(46	)		148
Purchases of available-for-sale securities		—			(28	)
Proceeds from maturities of available-for-sale securities		1			3
Purchases of other securities		(82	)		(313	)
Proceeds from maturities of other securities		24			319
Increase in restricted cash — variable interest entities		(396	)		(52	)
Purchase of subsidiary, net of cash acquired		(181	)		—
Total net cash provided by investing activities		7,349			4,883
Financing activities
Distribution of consumer banking business		—			(2,217	)
Borrowings collateralized by loans in trust — issued		4,110			5,109
Borrowings collateralized by loans in trust — repaid		(10,949	)		(9,409	)
Asset-backed commercial paper conduits, net		543			(1,898	)
Other long-term borrowings issued		493			834
Other long-term borrowings repaid		(2,075	)		(2,192	)
Other financing activities, net		(111	)		(72	)
Retail and other deposits, net		—			726
Common stock repurchased		(775	)		(432	)
Common stock dividends paid		(182	)		(189	)
Preferred stock dividends paid		—			(6	)
Net cash used in financing activities		(8,946	)		(9,746	)
Net decrease in cash and cash equivalents		(138	)		(3,248	)
Cash and cash equivalents at beginning of period		1,443			5,190
Cash and cash equivalents at end of period	$	1,305		$	1,942
Cash disbursements made (refunds received) for:
Interest	$	1,489		$	1,489
Income taxes paid	$	67		$	339
Income taxes received	$	—		$	(107	)

See accompanying notes to consolidated financial statements.

6

NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(Information at September 30, 2015 and for the three and nine months ended

September 30, 2015 and 2014 is unaudited)

1. The Separation

On April 30, 2014, the spin-off of Navient from SLM Corporation (the “Spin-Off”) was completed and Navient became an independent, publicly traded company focused on loan management, servicing and asset recovery. The separation was completed through the distribution of 100 percent of the outstanding shares of Navient common stock, on the basis of one share of Navient common stock for each share of SLM Corporation common stock. SLM Corporation continues operation as a separate publicly traded company and includes Sallie Mae Bank.

Due to the relative significance of Navient to SLM Corporation prior to the Spin-Off, for financial reporting purposes, Navient is treated as the “accounting spinnor” and therefore is the “accounting successor” to SLM Corporation as constituted prior to the Spin-Off, notwithstanding the legal form of the Spin-Off. Since Navient is the accounting successor, the historical financial statements of SLM Corporation prior to the Spin-Off are the historical financial statements of Navient. As a result, the GAAP financial results reported in this Quarterly Report on Form 10-Q include the historical financial results of SLM Corporation prior to the Spin-Off on April 30, 2014 (i.e., such consolidated results include our loan management, servicing and asset recovery business and the consumer banking business associated with Sallie Mae Bank (“SLM BankCo”)) and reflect the deemed distribution of SLM BankCo to SLM Corporation’s stockholders on April 30, 2014.

2. Significant Accounting Policies

Basis of Presentation

The accompanying unaudited, consolidated financial statements of Navient have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information. Accordingly, they do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. The consolidated financial statements include the accounts of Navient and its majority-owned and controlled subsidiaries and those Variable Interest Entities (“VIEs”) for which we are the primary beneficiary, after eliminating the effects of intercompany accounts and transactions. In the opinion of management, all adjustments considered necessary for a fair statement of the results for the interim periods have been included. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and nine month periods ended September 30, 2015 are not necessarily indicative of the results for the year ending December 31, 2015 or for any other period. These unaudited financial statements should be read in conjunction with the audited financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2014 (the “2014 Form 10-K”). Definitions for certain capitalized terms used but not otherwise defined in this Quarterly Report on Form 10-Q can be found in our 2014 Form 10-K.

Reclassifications

Certain reclassifications have been made to the balances as of and for the three and nine months ended September 30, 2014 to be consistent with classifications adopted for 2015, and had no effect on net income, total assets or total liabilities.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

2. Significant Accounting Policies (Continued)

Recently Issued Accounting Pronouncements

Revenue Recognition

On May 28, 2014, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) No. 2014-09, “Revenue from Contracts with Customers,” which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. The ASU will replace most existing revenue recognition guidance in GAAP when it becomes effective. In July 2015, the FASB agreed to defer the mandatory effective date by one year. Accordingly, the new standard is effective for the Company as of January 1, 2018. Early application is permitted as of January 2017. The standard permits the use of either the retrospective or cumulative effect transition method. We are evaluating the effect that ASU 2014-09 will have on our consolidated financial statements and related disclosures. We have not yet determined the effect of the standard on our ongoing financial reporting but do not expect it to be material.

3. Allowance for Loan Losses

The financial statements of Navient reflect the deemed distribution of SLM BankCo on April 30, 2014. As a result of the deemed distribution, all disclosures in this footnote as of a date prior to April 30, 2014 include SLM BankCo’s FFELP and Private Education Loans, whereas the disclosures as of September 30, 2014, December 31, 2014 and September 30, 2015 do not contain SLM BankCo’s FFELP and Private Education Loans.

Our provisions for loan losses represent the periodic expense of maintaining an allowance sufficient to absorb incurred probable losses, net of expected recoveries, in the held-for-investment loan portfolios. The evaluation of the provisions for loan losses is inherently subjective, as it requires material estimates that may be susceptible to significant changes. We believe that the allowance for loan losses is appropriate to cover probable losses incurred in the loan portfolios.

We segregate our Private Education Loan portfolio into two classes of loans — traditional and non-traditional. Non-traditional loans are loans to (i) customers attending for-profit schools with an original Fair Isaac and Company (“FICO”) score of less than 670 and (ii) customers attending not-for-profit schools with an original FICO score of less than 640. The FICO score used in determining whether a loan is non-traditional is the greater of the customer or cosigner FICO score at origination. Traditional loans are defined as all other Private Education Loans that are not classified as non-traditional.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

Allowance for Loan Losses Metrics

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	89		$	1,533		$	21		$	1,643
Total provision		7			117			(1	)		123
Total net charge-offs(1)		(12	)		(148	)		(1	)		(161	)
Reclassification of interest reserve(2)		—			3			—			3
Ending balance	$	84		$	1,505		$	19		$	1,608
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,247		$	16		$	1,263
Ending balance: collectively evaluated for impairment	$	84		$	258		$	3		$	345
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,870		$	41		$	10,911
Ending balance: collectively evaluated for impairment(3)	$	97,425		$	18,507		$	50		$	115,982
Net charge-offs as a percentage of average loans in repayment (annualized)		.06	%		2.31	%		5.10	%
Allowance coverage of net charge-offs (annualized)		1.7			2.6			3.9
Allowance as a percentage of the ending total loan balance		.09	%		5.12	%		20.31	%
Allowance as a percentage of the ending loans in repayment		.11	%		5.99	%		20.31	%
Ending total loans(3)	$	97,425		$	29,377		$	91
Average loans in repayment	$	75,460		$	25,546		$	93
Ending loans in repayment	$	75,294		$	25,104		$	91

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	96		$	1,983		$	26		$	2,105
Total provision		10			130			—			140
Total net charge-offs(1)		(14	)		(158	)		(1	)		(173	)
Reclassification of interest reserve(2)		—			4			—			4
Ending balance	$	92		$	1,959		$	25		$	2,076
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,121		$	19		$	1,140
Ending balance: collectively evaluated for impairment	$	92		$	838		$	6		$	936
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,329		$	45		$	10,374
Ending balance: collectively evaluated for impairment(3)	$	96,828		$	22,710		$	67		$	119,605
Net charge-offs as a percentage of average loans in repayment (annualized)		.08	%		2.30	%		3.08	%
Allowance coverage of net charge-offs (annualized)		1.6			3.1			7.0
Allowance as a percentage of the ending total loan balance		.09	%		5.93	%		22.08	%
Allowance as a percentage of the ending loans in repayment		.13	%		7.23	%		22.08	%
Ending total loans(3)	$	96,828		$	33,039		$	112
Average loans in repayment	$	71,807		$	27,228		$	114
Ending loans in repayment	$	71,508		$	27,092		$	112

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	93		$	1,916		$	24		$	2,033
Total provision		19			428			(1	)		446
Net adjustment resulting from the change in the charge-off rate(1)		—			(330	)		—			(330	)
Net charge-offs remaining(2)		(28	)		(517	)		(4	)		(549	)
Total net charge-offs		(28	)		(847	)		(4	)		(879	)
Reclassification of interest reserve(3)		—			8			—			8
Ending balance	$	84		$	1,505		$	19		$	1,608
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,247		$	16		$	1,263
Ending balance: collectively evaluated for impairment	$	84		$	258		$	3		$	345
Loans:
Ending balance: individually evaluated for impairment(4)	$	—		$	10,870		$	41		$	10,911
Ending balance: collectively evaluated for impairment(4)	$	97,425		$	18,507		$	50		$	115,982
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		.05	%		2.65	%		5.72	%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)(1)		—	%		1.69	%		—	%
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.2			2.2			3.3
Allowance as a percentage of the ending total loan balance		.09	%		5.12	%		20.31	%
Allowance as a percentage of the ending loans in repayment		.11	%		5.99	%		20.31	%
Ending total loans(4)	$	97,425		$	29,377		$	91
Average loans in repayment	$	76,412		$	26,100		$	99
Ending loans in repayment	$	75,294		$	25,104		$	91

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default on Private Education Loans increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽²⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽³⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽⁴⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	119		$	2,097		$	28		$	2,244
Total provision		30			460			—			490
Total net charge-offs(1)		(51	)		(543	)		(3	)		(597	)
Reclassification of interest reserve(2)		—			14			—			14
Distribution of SLM BankCo		(6	)		(69	)		—			(75	)
Ending balance	$	92		$	1,959		$	25		$	2,076
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,121		$	19		$	1,140
Ending balance: collectively evaluated for impairment	$	92		$	838		$	6		$	936
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,329		$	45		$	10,374
Ending balance: collectively evaluated for impairment(3)	$	96,828		$	22,710		$	67		$	119,605
Net charge-offs as a percentage of average loans in repayment (annualized)		.10	%		2.50	%		3.48	%
Allowance coverage of net charge-offs (annualized)		1.3			2.7			5.9
Allowance as a percentage of the ending total loan balance		.09	%		5.93	%		22.08	%
Allowance as a percentage of the ending loans in repayment		.13	%		7.23	%		22.08	%
Ending total loans(3)	$	96,828		$	33,039		$	112
Average loans in repayment	$	72,635		$	29,065		$	120
Ending loans in repayment	$	71,508		$	27,092		$	112

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

Key Credit Quality Indicators

FFELP Loans are substantially insured and guaranteed as to their principal and accrued interest in the event of default; therefore, the key credit quality indicator for this portfolio is loan status. The impact of changes in loan status is incorporated quarterly into our allowance for loan losses calculation.

For Private Education Loans, the key credit quality indicators are school type, FICO scores, the existence of a cosigner, the loan status and loan seasoning. The school type/FICO score are assessed at origination and maintained through the traditional/non-traditional loan designation. The other Private Education Loan key quality indicators can change and are incorporated quarterly into our allowance for loan losses calculation. The following table highlights the principal balance (excluding the receivable for partially charged-off loans) of our Private Education Loan portfolio stratified by the key credit quality indicators.

	Private Education Loans Credit Quality Indicators
	September 30, 2015					December 31, 2014
(Dollars in millions)	Balance(3)		% of Balance			Balance(3)		% of Balance
Credit Quality Indicators
School Type/FICO Scores:
Traditional	$	26,182		92	%	$	28,527		92	%
Non-Traditional(1)		2,303		8			2,534		8
Total	$	28,485		100	%	$	31,061		100	%
Cosigners:
With cosigner	$	18,380		65	%	$	20,001		64	%
Without cosigner		10,105		35			11,060		36
Total	$	28,485		100	%	$	31,061		100	%
Seasoning(2):
1-12 payments	$	1,926		7	%	$	2,734		9	%
13-24 payments		2,336		8			3,161		10
25-36 payments		3,545		12			4,259		14
37-48 payments		3,972		14			4,404		14
More than 48 payments		14,371		51			13,450		43
Not yet in repayment		2,335		8			3,053		10
Total	$	28,485		100	%	$	31,061		100	%

⁽¹⁾  Defined as loans to customers attending for-profit schools (with a FICO score of less than 670 at origination) and customers attending not-for-profit schools (with a FICO score of less than 640 at origination).

⁽²⁾  Number of months in active repayment for which a scheduled payment was received.

⁽³⁾  Balance represents gross Private Education Loans.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

The following tables provide information regarding the loan status and aging of past due loans.

	FFELP Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	9,184					$	10,861
Loans in forbearance(2)		12,947						14,366
Loans in repayment and percentage of each status:
Loans current		63,320			84.1	%		65,221			83.4	%
Loans delinquent 31-60 days(3)		3,654			4.9			3,942			5.0
Loans delinquent 61-90 days(3)		1,886			2.5			2,451			3.1
Loans delinquent greater than 90 days(3)		6,434			8.5			6,597			8.5
Total FFELP Loans in repayment		75,294			100	%		78,211			100	%
Total FFELP Loans, gross		97,425						103,438
FFELP Loan unamortized premium		1,127						1,176
Total FFELP Loans		98,552						104,614
FFELP Loan allowance for losses		(84	)					(93	)
FFELP Loans, net	$	98,468					$	104,521
Percentage of FFELP Loans in repayment					77.3	%					75.6	%
Delinquencies as a percentage of FFELP Loans in repayment					15.9	%					16.6	%
FFELP Loans in forbearance as a percentage of loans in repayment and forbearance					14.7	%					15.5	%

⁽¹⁾  Loans for customers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation, as well as loans for customers who have requested and qualify for other permitted program deferments such as military, unemployment, or economic hardships.

⁽²⁾  Loans for customers who have used their allowable deferment time or do not qualify for deferment, that need additional time to obtain employment or who have temporarily ceased making full payments due to hardship or other factors.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

	Private Education Traditional Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	2,128					$	2,777
Loans in forbearance(2)		924						935
Loans in repayment and percentage of each status:
Loans current		21,596			93.4	%		23,012			92.7	%
Loans delinquent 31-60 days(3)		504			2.2			624			2.5
Loans delinquent 61-90 days(3)		338			1.4			363			1.5
Loans delinquent greater than 90 days(3)		692			3.0			816			3.3
Total traditional loans in repayment		23,130			100	%		24,815			100	%
Total traditional loans, gross		26,182						28,527
Traditional loans unamortized discount		(487	)					(526	)
Total traditional loans		25,695						28,001
Traditional loans receivable for partially charged-off loans		564						775
Traditional loans allowance for losses		(1,251	)					(1,515	)
Traditional loans, net	$	25,008					$	27,261
Percentage of traditional loans in repayment					88.3	%					87.0	%
Delinquencies as a percentage of traditional loans in repayment					6.6	%					7.3	%
Loans in forbearance as a percentage of loans in repayment and forbearance					3.8	%					3.6	%

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

	Private Education Non-Traditional Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	207					$	276
Loans in forbearance(2)		122						124
Loans in repayment and percentage of each status:
Loans current		1,662			84.2	%		1,749			81.9	%
Loans delinquent 31-60 days(3)		85			4.3			110			5.2
Loans delinquent 61-90 days(3)		65			3.3			73			3.4
Loans delinquent greater than 90 days(3)		162			8.2			202			9.5
Total non-traditional loans in repayment		1,974			100	%		2,134			100	%
Total non-traditional loans, gross		2,303						2,534
Non-traditional loans unamortized discount		(62	)					(68	)
Total non-traditional loans		2,241						2,466
Non-traditional loans receivable for partially charged-off loans		328						470
Non-traditional loans allowance for losses		(254	)					(401	)
Non-traditional loans, net	$	2,315					$	2,535
Percentage of non-traditional loans in repayment					85.7	%					84.2	%
Delinquencies as a percentage of non-traditional loans in repayment					15.8	%					18.1	%
Loans in forbearance as a percentage of loans in repayment and forbearance					5.8	%					5.5	%

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

Receivable for Partially Charged-Off Private Education Loans

At the end of each month, for loans that are 212 or more days past due, we charge off the estimated loss of a defaulted loan balance. Actual recoveries are applied against the remaining loan balance that was not charged off. We refer to this remaining loan balance as the “receivable for partially charged-off loans.” If actual periodic recoveries are less than expected, the difference is immediately charged off through the allowance for Private Education Loan losses with an offsetting reduction in the receivable for partially charged-off Private Education Loans. If actual periodic recoveries are greater than expected, they will be reflected as a recovery through the allowance for Private Education Loan losses once the cumulative recovery amount exceeds the cumulative amount originally expected to be recovered. The financial crisis, which began in 2007, impacted our collections on defaulted loans and as a result, Private Education Loans which defaulted from 2007 through March 31, 2015, experienced collection performance below our pre-financial crisis experience. For that reason, until we gained enough data and experience to determine the long-term, post-default recovery rate of 21 percent in second-quarter 2015, we established a reserve for potential shortfalls in recoveries. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. We no longer

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

expect to have significant periodic recovery shortfalls as a result of this change; however, it is possible we may continue to experience such shortfalls.

The following table summarizes the activity in the receivable for partially charged-off Private Education Loans.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Receivable at beginning of period	$	902		$	1,269		$	1,245		$	1,313
Expected future recoveries of current period defaults(1)		38			51			147			175
Recoveries(2)		(48	)		(48	)		(151	)		(167	)
Net adjustment resulting from the change in the charge-off rate(3)		—			—			(330	)		—
Net charge-offs remaining		—			(19	)		(19	)		(68	)
Total net charge-offs		—			(19	)		(349	)		(68	)
Receivable at end of period		892			1,253			892			1,253
Allowance for estimated recovery shortfalls(4)		—			(392	)		—			(392	)
Net receivable at end of period	$	892		$	861		$	892		$	861

⁽¹⁾  Represents the difference between the defaulted loan balance and our estimate of the amount to be collected in the future.

⁽²⁾  Current period cash collections.

⁽³⁾  Prior to second-quarter 2015, charge-offs represent the current period recovery shortfall — the difference between what was expected to be collected and what was actually collected. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. These amounts are included in total charge-offs as reported in the “Allowance for Private Education Loan Losses” table.

⁽⁴⁾  The allowance for estimated recovery shortfalls of the receivable for partially charged-off Private Education Loans is a component of the overall allowance for Private Education Loan losses.

Troubled Debt Restructurings (“TDRs”)

We sometimes modify the terms of loans for certain customers when we believe such modifications may increase the ability and willingness of a customer to make payments and thus increase the ultimate overall amount collected on a loan. These modifications generally take the form of a forbearance, a temporary interest rate reduction or an extended repayment plan. For customers experiencing financial difficulty, certain Private Education Loans for which we have granted either a forbearance of greater than three months, an interest rate reduction or an extended repayment plan are classified as TDRs. Approximately 54 percent and 51 percent of the loans granted forbearance have qualified as a TDR loan at September 30, 2015 and December 31, 2014, respectively. The unpaid principal balance of TDR loans that were in an interest rate reduction plan was $2.2 billion as of both September 30, 2015 and December 31, 2014.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

At September 30, 2015 and December 31, 2014, all of our TDR loans had a related allowance recorded. The following table provides the recorded investment, unpaid principal balance and related allowance for our TDR loans.

	TDR Loans
(Dollars in millions)	Recorded Investment(1)		Unpaid Principal Balance		Related Allowance
September 30, 2015
Private Education Loans — Traditional	$	9,041	$	9,107	$	1,014
Private Education Loans — Non-Traditional		1,452		1,452		233
Total	$	10,493	$	10,559	$	1,247
December 31, 2014
Private Education Loans — Traditional	$	8,728	$	8,790	$	917
Private Education Loans — Non-Traditional		1,477		1,476		215
Total	$	10,205	$	10,266	$	1,132

⁽¹⁾  The recorded investment is equal to the unpaid principal balance and accrued interest receivable net of unamortized deferred fees and costs.

The following tables provide the average recorded investment and interest income recognized for our TDR loans.

	Three Months Ended September 30,
	2015				2014
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Private Education Loans — Traditional	$	8,988	$	134	$	8,306	$	126
Private Education Loans — Non-Traditional		1,456		29		1,466		29
Total	$	10,444	$	163	$	9,772	$	155

	Nine Months Ended September 30,
	2015				2014
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Private Education Loans — Traditional	$	8,930	$	402	$	7,983	$	366
Private Education Loans — Non-Traditional		1,466		86		1,450		87
Total	$	10,396	$	488	$	9,433	$	453

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

The following table provides information regarding the loan status and aging of TDR loans that are past due.

	TDR Loan Delinquencies
	September 30, 2015					December 31, 2014
(Dollars in millions)	Balance		%			Balance		%
Loans in deferment(1)	$	767				$	825
Loans in forbearance(2)		746					745
Loans in repayment and percentage of each status:
Loans current		7,657		84.7	%		7,186		82.7	%
Loans delinquent 31-60 days(3)		410		4.5			464		5.3
Loans delinquent 61-90 days(3)		301		3.3			299		3.4
Loans delinquent greater than 90 days(3)		678		7.5			747		8.6
Total TDR loans in repayment		9,046		100	%		8,696		100	%
Total TDR loans, gross	$	10,559				$	10,266

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

The following tables provide the amount of loans modified in the periods presented that resulted in a TDR. Additionally, the tables summarize charge-offs occurring in the TDR portfolio, as well as TDRs for which a payment default occurred in the current period within 12 months of the loan first being designated as a TDR. We define payment default as 60 days past due for this disclosure. The majority of our loans that are considered TDRs involve a temporary forbearance of payments and do not change the contractual interest rate of the loan or do not involve an extended repayment plan.

	Three Months Ended September 30,
	2015						2014
(Dollars in millions)	Modified Loans(1)		Charge- Offs(2)		Payment Default		Modified Loans(1)		Charge- Offs(2)		Payment Default
Private Education Loans — Traditional	$	339	$	81	$	83	$	415	$	72	$	110
Private Education Loans — Non-Traditional		32		26		15		43		23		24
Total	$	371	$	107	$	98	$	458	$	95	$	134

	Nine Months Ended September 30,
	2015						2014
(Dollars in millions)	Modified Loans(1)		Charge- Offs(2)		Payment Default		Modified Loans(1)		Charge- Offs(2)		Payment Default
Private Education Loans — Traditional	$	1,107	$	273	$	266	$	1,414	$	245	$	331
Private Education Loans — Non-Traditional		111		84		47		159		80		76
Total	$	1,218	$	357	$	313	$	1,573	$	325	$	407

⁽¹⁾  Represents period ending balance of loans that have been modified during the period and resulted in a TDR.

⁽²⁾  Represents loans that charged off that were classified as TDRs.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

3. Allowance for Loan Losses (Continued)

Accrued Interest Receivable

The following table provides information regarding accrued interest receivable on our Private Education Loans and our allowance for uncollectible interest.

(Dollars in millions)	Accrued Interest Receivable		Allowance for Uncollectible Interest
September 30, 2015
Private Education Loans — Traditional	$	486	$	26
Private Education Loans — Non-Traditional		60		8
Total	$	546	$	34
December 31, 2014
Private Education Loans — Traditional	$	542	$	29
Private Education Loans — Non-Traditional		70		11
Total	$	612	$	40

4. Borrowings

The following table summarizes our borrowings.

	September 30, 2015							December 31, 2014
(Dollars in millions)	Short Term			Long Term		Total		Short Term		Long Term		Total
Unsecured borrowings:
Senior unsecured debt	$	1,222		$	14,597	$	15,819	$	1,066	$	16,311	$	17,377
Total unsecured borrowings		1,222			14,597		15,819		1,066		16,311		17,377
Secured borrowings:
FFELP Loan securitizations		—			80,751		80,751		—		86,241		86,241
Private Education Loan securitizations		—			16,744		16,744		—		17,997		17,997
FFELP Loan — other facilities		—			15,796		15,796		—		15,358		15,358
Private Education Loan — other facilities		758			—		758		653		—		653
Other(1)		851			—		851		937		—		937
Total secured borrowings		1,609			113,291		114,900		1,590		119,596		121,186
Total before hedge accounting adjustments		2,831			127,888		130,719		2,656		135,907		138,563
Hedge accounting adjustments		(15	)		405		390		7		959		966
Total	$	2,816		$	128,293	$	131,109	$	2,663	$	136,866	$	139,529

⁽¹⁾  “Other” primarily consists of the obligation to return cash collateral held related to derivative exposure.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

4. Borrowings (Continued)

Variable Interest Entities

We consolidated the following financing VIEs as of September 30, 2015 and December 31, 2014, as we are the primary beneficiary. As a result, these VIEs are accounted for as secured borrowings.

	September 30, 2015
	Debt Outstanding								Carrying Amount of Assets Securing Debt Outstanding
(Dollars in millions)	Short Term		Long Term			Total			Loans		Cash		Other Assets			Total
Secured Borrowings — VIEs:
FFELP Loan securitizations	$	—	$	80,751		$	80,751		$	80,748	$	3,462	$	679		$	84,889
Private Education Loan securitizations		—		16,744			16,744			22,130		378		356			22,864
FFELP Loan — other facilities		—		12,996			12,996			13,465		272		184			13,921
Private Education Loan — other facilities		758		—			758			1,148		17		37			1,202
Total before hedge accounting adjustments		758		110,491			111,249			117,491		4,129		1,256			122,876
Hedge accounting adjustments		—		(592	)		(592	)		—		—		(675	)		(675	)
Total	$	758	$	109,899		$	110,657		$	117,491	$	4,129	$	581		$	122,201
	December 31, 2014
	Debt Outstanding								Carrying Amount of Assets Securing Debt Outstanding
(Dollars in millions)	Short Term		Long Term			Total			Loans		Cash		Other Assets			Total
Secured Borrowings — VIEs:
FFELP Loan securitizations	$	—	$	86,241		$	86,241		$	86,715	$	3,069	$	722		$	90,506
Private Education Loan securitizations		—		17,997			17,997			23,184		378		389			23,951
FFELP Loan — other facilities		—		13,358			13,358			13,653		269		260			14,182
Private Education Loan — other facilities		653		—			653			1,233		17		36			1,286
Total before hedge accounting adjustments		653		117,596			118,249			124,785		3,733		1,407			129,925
Hedge accounting adjustments		—		82			82			—		—		(177	)		(177	)
Total	$	653	$	117,678		$	118,331		$	124,785	$	3,733	$	1,230		$	129,748

5. Derivative Financial Instruments

Our risk management strategy and use of and accounting for derivatives have not materially changed from that discussed in our 2014 Form 10-K. Please refer to “Note 7 — Derivative Financial Instruments” in our 2014 Form 10-K for a full discussion.

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NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

5. Derivative Financial Instruments (Continued)

Summary of Derivative Financial Statement Impact

The following tables summarize the fair values and notional amounts of all derivative instruments at September 30, 2015 and December 31, 2014, and their impact on other comprehensive income and earnings for the three and nine months ended September 30, 2015 and 2014.

Impact of Derivatives on Consolidated Balance Sheet

		Cash Flow						Fair Value						Trading						Total
(Dollars in millions)	Hedged Risk Exposure	Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014
Fair Values(1)
Derivative Assets:
Interest rate swaps	Interest rate	$	—		$	6		$	901		$	828		$	61		$	23		$	962		$	857
Cross-currency interest rate swaps	Foreign currency & interest rate		—			—			11			164			—			—			11			164
Other(2)	Interest rate		—			—			—			—			1			1			1			1
Total derivative assets(3)			—			6			912			992			62			24			974			1,022
Derivative Liabilities:
Interest rate swaps	Interest rate		(139	)		(3	)		—			(22	)		(64	)		(120	)		(203	)		(145	)
Floor Income Contracts	Interest rate		—			—			—			—			(609	)		(915	)		(609	)		(915	)
Cross-currency interest rate swaps	Foreign currency & interest rate		—			—			(687	)		(293	)		(62	)		(65	)		(749	)		(358	)
Other(2)	Interest rate		—			—			—			—			(3	)		(12	)		(3	)		(12	)
Total derivative liabilities(3)			(139	)		(3	)		(687	)		(315	)		(738	)		(1,112	)		(1,564	)		(1,430	)
Net total derivatives		$	(139	)	$	3		$	225		$	677		$	(676	)	$	(1,088	)	$	(590	)	$	(408	)

⁽¹⁾  Fair values reported are exclusive of collateral held and pledged and accrued interest. Assets and liabilities are presented without consideration of master netting agreements. Derivatives are carried on the balance sheet based on net position by counterparty under master netting agreements, and classified in other assets or other liabilities depending on whether in a net positive or negative position.

⁽²⁾  “Other” includes embedded derivatives bifurcated from securitization debt as well as derivatives related to our Total Return Swap Facility.

⁽³⁾  The following table reconciles gross positions without the impact of master netting agreements to the balance sheet classification:

	Other Assets						Other Liabilities
(Dollar in millions)	September 30, 2015			December 31, 2014			September 30, 2015			December 31, 2014
Gross position	$	974		$	1,022		$	(1,564	)	$	(1,430	)
Impact of master netting agreements		(91	)		(241	)		91			241
Derivative values with impact of master netting agreements (as carried on balance sheet)		883			781			(1,473	)		(1,189	)
Cash collateral (held) pledged		(851	)		(935	)		651			624
Net position	$	32		$	(154	)	$	(822	)	$	(565	)

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

5. Derivative Financial Instruments (Continued)

The above fair values include adjustments for counterparty credit risk both for when we are exposed to the counterparty, net of collateral postings, and when the counterparty is exposed to us, net of collateral postings. The net adjustments decreased the overall net asset positions at September 30, 2015 and December 31, 2014 by $1 million and $18 million, respectively. In addition, the above fair values reflect adjustments for illiquid derivatives as indicated by a wide bid/ask spread in the interest rate indices to which the derivatives are indexed. These adjustments decreased the overall net asset positions at September 30, 2015 and December 31, 2014 by $26 million and $73 million, respectively.

	Cash Flow				Fair Value				Trading				Total
(Dollars in billions)	Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014
Notional Values:
Interest rate swaps	$	9.5	$	6.0	$	13.2	$	14.3	$	30.0	$	28.7	$	52.7	$	49.0
Floor Income Contracts		—		—		—		—		35.1		35.2		35.1		35.2
Cross-currency interest rate swaps		—		—		9.1		9.4		.4		.4		9.5		9.8
Other(1)		—		—		—		—		3.3		3.6		3.3		3.6
Total derivatives	$	9.5	$	6.0	$	22.3	$	23.7	$	68.8	$	67.9	$	100.6	$	97.6

⁽¹⁾  “Other” includes embedded derivatives bifurcated from securitization debt, as well as derivatives related to our Total Return Swap Facility.

Impact of Derivatives on Consolidated Statements of Income

	Three Months Ended September 30,
	Unrealized Gain (Loss) on Derivatives(1)(2)						Realized Gain (Loss) on Derivatives(3)						Unrealized Gain (Loss) on Hedged Item(1)					Total Gain (Loss)
(Dollars in millions)	2015			2014			2015			2014			2015			2014		2015			2014
Fair Value Hedges:
Interest rate swaps	$	209		$	(99	)	$	83		$	95		$	(234	)	$	125	$	58		$	121
Cross-currency interest rate swaps		(6	)		(748	)		(1	)		8			35			830		28			90
Total fair value derivatives		203			(847	)		82			103			(199	)		955		86			211
Cash Flow Hedges:
Interest rate swaps		—			—			—			—			—			—		—			—
Total cash flow derivatives		—			—			—			—			—			—		—			—
Trading:
Interest rate swaps		82			(12	)		10			12			—			—		92			—
Floor Income Contracts		69			195			(164	)		(167	)		—			—		(95	)		28
Cross-currency interest rate swaps		7			(24	)		(1	)		(1	)		—			—		6			(25	)
Other		13			(2	)		—			(1	)		—			—		13			(3	)
Total trading derivatives		171			157			(155	)		(157	)		—			—		16			—
Total		374			(690	)		(73	)		(54	)		(199	)		955		102			211
Less: realized gains (losses) recorded in interest expense		—			—			82			103			—			—		82			103
Gains (losses) on derivative and hedging activities, net	$	374		$	(690	)	$	(155	)	$	(157	)	$	(199	)	$	955	$	20		$	108

⁽¹⁾  Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

⁽²⁾  Represents ineffectiveness related to cash flow hedges.

⁽³⁾  For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

5. Derivative Financial Instruments (Continued)

	Nine Months Ended September 30,
	Unrealized Gain (Loss) on Derivatives(1)(2)						Realized Gain (Loss) on Derivatives(3)						Unrealized Gain (Loss) on Hedged Item(1)						Total Gain (Loss)
(Dollars in millions)	2015			2014			2015			2014			2015			2014			2015			2014
Fair Value Hedges:
Interest rate swaps	$	95		$	67		$	265		$	294		$	(111	)	$	(40	)	$	249		$	321
Cross-currency interest rate swaps		(547	)		(739	)		3			45			682			821			138			127
Total fair value derivatives		(452	)		(672	)		268			339			571			781			387			448
Cash Flow Hedges:
Interest rate swaps		—			—			—			(3	)		—			—			—			(3	)
Total cash flow derivatives		—			—			—			(3	)		—			—			—			(3	)
Trading:
Interest rate swaps		94			41			30			35			—			—			124			76
Floor Income Contracts		312			508			(489	)		(532	)		—			—			(177	)		(24	)
Cross-currency interest rate swaps		3			(10	)		(3	)		(2	)		—			—			—			(12	)
Other		9			13			(2	)		(1	)		—			—			7			12
Total trading derivatives		418			552			(464	)		(500	)		—			—			(46	)		52
Total		(34	)		(120	)		(196	)		(164	)		571			781			341			497
Less: realized gains (losses) recorded in interest expense		—			—			268			336			—			—			268			336
Gains (losses) on derivative and hedging activities, net	$	(34	)	$	(120	)	$	(464	)	$	(500	)	$	571		$	781		$	73		$	161

⁽¹⁾  Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

⁽²⁾  Represents ineffectiveness related to cash flow hedges.

⁽³⁾  For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”

24

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

5. Derivative Financial Instruments (Continued)

Collateral

Collateral held and pledged related to derivative exposures between us and our derivative counterparties are detailed in the following table:

(Dollars in millions)	September 30, 2015		December 31, 2014
Collateral held:
Cash (obligation to return cash collateral is recorded in short-term borrowings)	$	851	$	935
Securities at fair value — on-balance sheet securitization derivatives (not recorded in financial statements)(1)		309		344
Total collateral held	$	1,160	$	1,279
Derivative asset at fair value including accrued interest	$	1,054	$	1,091
Collateral pledged to others:
Cash (right to receive return of cash collateral is recorded in investments)	$	651	$	624
Total collateral pledged	$	651	$	624
Derivative liability at fair value including accrued interest and premium receivable	$	1,411	$	926

⁽¹⁾  The trusts do not have the ability to sell or re-pledge securities they hold as collateral.

Our corporate derivatives contain credit contingent features. At our current unsecured credit rating, we have fully collateralized our corporate derivative liability position (including accrued interest and net of premiums receivable) of $714 million with our counterparties. Downgrades in our unsecured credit rating would not result in any additional collateral requirements, except downgrades may, however, increase the frequency of collateral calls. Two counterparties have the right to terminate the contracts based on our current unsecured credit rating. We currently have a liability position with these derivative counterparties (including accrued interest and net of premiums receivable) of $55 million and have posted $55 million of collateral to these counterparties. If these two counterparties exercised their right to terminate, we do not believe we would be required to deliver material additional assets to settle the contracts. Trust related derivatives do not contain credit contingent features related to our or the trusts’ credit ratings.

6. Other Assets

The following table provides the detail of our other assets.

	September 30, 2015					December 31, 2014
(Dollars in millions)	Ending Balance		% of Balance			Ending Balance		% of Balance
Accrued interest receivable, net	$	1,625		32	%	$	1,821		32	%
Income tax asset, net current and deferred		1,083		21			1,389		25
Derivatives at fair value		883		18			781		14
Accounts receivable		316		6			558		10
Benefit and insurance-related investments		490		10			485		9
Fixed assets, net		155		3			152		3
Other loans, net		72		1			83		1
Other		421		9			395		6
Total	$	5,045		100	%	$	5,664		100	%

25

NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

7. Business Combination — Acquisition of Gila LLC

Acquisitions are accounted for under the acquisition method of accounting as defined in Accounting Standards Codification (“ASC”) Topic 805, “Business Combinations.” The Company allocates the purchase price to the fair value of the acquired tangible assets, liabilities and identifiable intangible assets as of the acquisition date as determined by an independent appraiser. Goodwill associated with the Company’s acquisitions is reviewed for impairment in accordance with ASC Topic 350, “Intangibles — Goodwill and Other.”

On February 20, 2015, Navient acquired a 97.9 percent controlling interest in Gila LLC for approximately $185 million. Gila LLC is an asset recovery and business process outsourcing firm serving more than 600 clients in 39 states. The firm provides receivables management services and account processing solutions for state governments, agencies, court systems and municipalities. The results of operations of Gila LLC have been included in Navient’s consolidated financial statements since the acquisition date and are reflected in Navient’s Business Services segment results as discussed further in Note 13, “Segment Reporting.”

As of September 30, 2015, Navient finalized its purchase price allocation for Gila LLC which resulted in an excess purchase price over the fair value of net assets acquired, or goodwill, of approximately $97 million.

Identifiable intangible assets at the acquisition date include the Gila LLC trade name, an indefinite life intangible asset, with an aggregate estimated fair value of approximately $13 million as of the acquisition date. Definite life intangible assets with an estimated aggregate fair value of approximately $71 million as of the acquisition date consist primarily of customer relationships. These definite life intangible assets will be amortized over two to 16 years depending on the economic benefit derived from each of the underlying assets.

During the third-quarter 2015, there were no other changes or adjustments to goodwill and intangible assets.

8. Stockholders’ Equity

The following table summarizes common share repurchases and issuances.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2015		2014		2015		2014
Common shares repurchased(1)		12,075,388		9,513,514		41,919,908		21,744,028
Average purchase price per share	$	14.51	$	17.62	$	18.50	$	19.89
Shares repurchased related to employee stock-based compensation plans(2)		211,829		418,431		2,287,761		3,804,359
Average purchase price per share	$	15.46	$	17.75	$	20.17	$	20.98
Common shares issued(3)		563,109		712,711		4,781,517		6,818,737

⁽¹⁾  Common shares purchased under our share repurchase programs, including share repurchase programs conducted by SLM Corporation prior to April 30, 2014.

⁽²⁾  Comprises shares withheld from stock option exercises and vesting of restricted stock for employees’ tax withholding obligations and shares tendered by employees to satisfy option exercise costs.

⁽³⁾  Common shares issued under our various compensation and benefit plans, including shares issued by SLM Corporation prior to April 30, 2014.

The closing price of our common stock on September 30, 2015 was $11.24.

Dividend and Share Repurchase Program

In September 2015, June 2015 and March 2015, we paid a common stock dividend of $0.16 per share.

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NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

8. Stockholders’ Equity (Continued)

We repurchased 41.9 million shares of common stock for $775 million in the nine months ended September 30, 2015. The shares were repurchased under our January 2015 share repurchase program that authorizes up to $1 billion of share repurchases, of which $225 million remained available at September 30, 2015. In the nine months ended September 30, 2014, we repurchased 21.7 million shares for $432 million. Since the Spin-Off, we repurchased 64 million shares.

9. Earnings per Common Share

Basic earnings per common share (“EPS”) are calculated using the weighted average number of shares of common stock outstanding during each period. A reconciliation of the numerators and denominators of the basic and diluted EPS calculations follows.

	Three Months Ended September 30,				Nine Months Ended September 30,
(In millions, except per share data)	2015		2014		2015		2014
Numerator:
Net income attributable to Navient Corporation	$	237	$	359	$	711	$	885
Preferred stock dividends		—		—		—		6
Net income attributable to Navient Corporation common stock	$	237	$	359	$	711	$	879
Denominator:
Weighted average shares used to compute basic EPS		369		415		382		421
Effect of dilutive securities:
Dilutive effect of stock options, non-vested restricted stock, restricted stock units and Employee Stock Purchase Plans (“ESPPs”)(1)		6		8		7		8
Dilutive potential common shares(2)		6		8		7		8
Weighted average shares used to compute diluted EPS		375		423		389		429
Basic earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	$	.64	$	.87	$	1.86	$	2.09
Discontinued operations		—		—		—		—
Total	$	.64	$	.87	$	1.86	$	2.09
Diluted earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	$	.63	$	.85	$	1.83	$	2.05
Discontinued operations		—		—		—		—
Total	$	.63	$	.85	$	1.83	$	2.05

⁽¹⁾  Includes the potential dilutive effect of additional common shares that are issuable upon exercise of outstanding stock options, non-vested restricted stock, restricted stock units, and the outstanding commitment to issue shares under applicable ESPPs, determined by the treasury stock method.

⁽²⁾  For the three months ended September 30, 2015 and 2014, stock options covering approximately 6 million and 3 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive. For the nine months ended September 30, 2015 and 2014, stock options covering approximately 4 million and 3 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive.

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10. Restructuring and Other Reorganization Activities

During the second quarter of 2015, the Company launched an initiative to simplify and streamline its management structure following the Spin-Off of SLM BankCo to improve the operating efficiency and effectiveness of the organization. As part of the Company’s streamlining efforts, restructuring and other reorganization expenses of $29 million were recognized in the second quarter of 2015, primarily related to severance and other related costs.

The Company administers the Navient Corporation Employee Severance Plan and the Navient Corporation Executive Severance Plan for Senior Officers (collectively, “the Severance Plan”). The Severance Plan provides severance benefits in the event of termination of the Company’s full-time employees and part-time employees who work at least 24 hours per week. The Severance Plan establishes specified benefits based on base salary, job level immediately preceding termination and years of service upon involuntary termination of employment. The benefits payable under the Severance Plan relate to past service, and they accumulate and vest. Accordingly, we recognize severance expenses to be paid pursuant to the Severance Plan when payment of such benefits is probable and can be reasonably estimated in accordance with ASC 712, “Compensation — Nonretirement Postemployment Benefits.” Such benefits, including severance pay calculated based on the Severance Plan, medical and dental benefits, and outplacement services expenses are classified as restructuring and other reorganization expenses in the accompanying consolidated statements of income. We expect this initiative to be substantially complete as of December 31, 2015.

11. Fair Value Measurements

We use estimates of fair value in applying various accounting standards in our financial statements. We categorize our fair value estimates based on a hierarchical framework associated with three levels of price transparency utilized in measuring financial instruments at fair value. Please refer to “Note 12 — Fair Value Measurements” in our 2014 Form 10-K for a full discussion.

During the three and nine months ended September 30, 2015, there were no significant transfers of financial instruments between levels, or changes in our methodology or assumptions used to value our financial instruments.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

11. Fair Value Measurements (Continued)

The following table summarizes the valuation of our financial instruments that are marked-to-market on a recurring basis.

	Fair Value Measurements on a Recurring Basis
	September 30, 2015											December 31, 2014
(Dollars in millions)	Level 1		Level 2			Level 3			Total			Level 1		Level 2			Level 3			Total
Assets
Available-for-sale investments:
Agency residential mortgage-backed securities	$	—	$	1		$	—		$	1		$	—	$	1		$	—		$	1
Other		—		5			—			5			—		5			—			5
Total available-for-sale investments		—		6			—			6			—		6			—			6
Derivative instruments:(1)
Interest rate swaps		—		941			21			962			—		841			16			857
Cross-currency interest rate swaps		—		—			11			11			—		—			164			164
Other		—		—			1			1			—		—			1			1
Total derivative assets(3)		—		941			33			974			—		841			181			1,022
Total	$	—	$	947		$	33		$	980		$	—	$	847		$	181		$	1,028
Liabilities(2)
Derivative instruments(1)
Interest rate swaps	$	—	$	(143	)	$	(60	)	$	(203	)	$	—	$	(41	)	$	(104	)	$	(145	)
Floor Income Contracts		—		(609	)		—			(609	)		—		(915	)		—			(915	)
Cross-currency interest rate swaps		—		(82	)		(667	)		(749	)		—		(77	)		(281	)		(358	)
Other		—		—			(3	)		(3	)		—		—			(12	)		(12	)
Total derivative liabilities(3)		—		(834	)		(730	)		(1,564	)		—		(1,033	)		(397	)		(1,430	)
Total	$	—	$	(834	)	$	(730	)	$	(1,564	)	$	—	$	(1,033	)	$	(397	)	$	(1,430	)

⁽¹⁾  Fair value of derivative instruments excludes accrued interest and the value of collateral.

⁽²⁾  Borrowings which are the hedged items in a fair value hedge relationship and which are adjusted for changes in value due to benchmark interest rates only are not carried at full fair value and are not reflected in this table.

⁽³⁾  See “Note 5 — Derivative Financial Instruments” for a reconciliation of gross positions without the impact of master netting agreements to the balance sheet classification.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

11. Fair Value Measurements (Continued)

The following tables summarize the change in balance sheet carrying value associated with level 3 financial instruments carried at fair value on a recurring basis.

	Three Months Ended September 30,
	2015												2014
	Derivative instruments												Derivative instruments
(Dollars in millions)	Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments			Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments
Balance, beginning of period	$	(82	)	$	(654	)	$	(15	)	$	(751	)	$	(74	)	$	1,042		$	(6	)	$	962
Total gains/(losses) (realized and unrealized):
Included in earnings(1)		40			(5	)		13			48			(7	)		(738	)		(3	)		(748	)
Included in other comprehensive income		—			—			—			—			—			—			—			—
Settlements		3			3			—			6			(1	)		(7	)		1			(7	)
Transfers in and/or out of level 3		—			—			—			—			—			—			—			—
Balance, end of period	$	(39	)	$	(656	)	$	(2	)	$	(697	)	$	(82	)	$	297		$	(8	)	$	207
Change in unrealized gains/(losses) relating to instruments still held at the reporting date(2)	$	37		$	(2	)	$	13		$	48		$	(8	)	$	(745	)	$	(3	)	$	(756	)

	Nine Months Ended September 30,
	2015												2014
	Derivative instruments												Derivative instruments
(Dollars in millions)	Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments			Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments
Balance, beginning of period	$	(88	)	$	(117	)	$	(11	)	$	(216	)	$	(87	)	$	1,007		$	(21	)	$	899
Total gains/(losses) (realized and unrealized):
Included in earnings(1)		45			(538	)		6			(487	)		7			(671	)		11			(653	)
Included in other comprehensive income		—			—			—			—			—			—			—			—
Settlements		4			(1	)		3			6			(2	)		(39	)		2			(39	)
Transfers in and/or out of level 3		—			—			—			—			—			—			—			—
Balance, end of period	$	(39	)	$	(656	)	$	(2	)	$	(697	)	$	(82	)	$	297		$	(8	)	$	207
Change in unrealized gains/(losses) relating to instruments still held at the reporting date(2)	$	42		$	(536	)	$	9		$	(485	)	$	6		$	(811	)	$	13		$	(792	)

⁽¹⁾  “Included in earnings” is comprised of the following amounts recorded in the specified line item in the consolidated statements of income:

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Gains (losses) on derivative and hedging activities, net	$	50		$	(755	)	$	(488	)	$	(692	)
Interest expense		(2	)		7			1			39
Total	$	48		$	(748	)	$	(487	)	$	(653	)

⁽²⁾  Recorded in “gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

11. Fair Value Measurements (Continued)

The following table presents the significant inputs that are unobservable or from inactive markets used in the recurring valuations of the level 3 financial instruments detailed above.

(Dollars in millions)	Fair Value at September 30, 2015			Valuation Technique		Input	Range (Weighted Average)
Derivatives
Consumer Price Index/ LIBOR basis swaps	$	9			Discounted cash flow	Bid/ask adjustment to discount rate	.02% — .05% (.04%)
Prime/LIBOR basis swaps		(48	)		Discounted cash flow	Constant prepayment rate	4.7%
						Bid/ask adjustment to discount rate	.03% — .05% (.03%)
Cross-currency interest rate swaps		(656	)		Discounted cash flow	Constant prepayment rate	2.8%
Other		(2	)
Total	$	(697	)

The significant inputs that are unobservable or from inactive markets related to our level 3 derivatives detailed in the table above would be expected to have the following impacts to the valuations:

• Consumer Price Index/LIBOR basis swaps — These swaps do not actively trade in the markets as indicated by a wide bid/ask spread. A wider bid/ask spread will result in a decrease in the overall valuation.

• Prime/LIBOR basis swaps — These swaps do not actively trade in the markets as indicated by a wide bid/ask spread. A wider bid/ask spread will result in a decrease in the overall valuation. In addition, the unobservable inputs include Constant Prepayment Rates of the underlying securitization trust the swap references. A decrease in this input will result in a longer weighted average life of the swap which will increase the value for swaps in a gain position and decrease the value for swaps in a loss position, everything else equal. The opposite is true for an increase in the input.

• Cross-currency interest rate swaps — The unobservable inputs used in these valuations are Constant Prepayment Rates of the underlying securitization trust the swap references. A decrease in this input will result in a longer weighted average life of the swap. All else equal in a typical currency market, this will result in a decrease to the valuation due to the delay in the cash flows of the currency exchanges as well as diminished liquidity in the forward exchange markets as the term of the swap is increased. The opposite is true for an increase in the input.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

11. Fair Value Measurements (Continued)

The following table summarizes the fair values of our financial assets and liabilities, including derivative financial instruments.

	September 30, 2015									December 31, 2014
(Dollars in millions)	Fair Value			Carrying Value			Difference			Fair Value			Carrying Value			Difference
Earning assets
FFELP Loans	$	96,028		$	98,468		$	(2,440	)	$	104,419		$	104,521		$	(102	)
Private Education Loans		26,544			27,323			(779	)		29,433			29,796			(363	)
Cash and investments(1)		6,286			6,286			—			6,002			6,002			—
Total earning assets		128,858			132,077			(3,219	)		139,854			140,319			(465	)
Interest-bearing liabilities
Short-term borrowings		2,814			2,816			2			2,661			2,663			2
Long-term borrowings		122,022			128,293			6,271			134,201			136,866			2,665
Total interest-bearing liabilities		124,836			131,109			6,273			136,862			139,529			2,667
Derivative financial instruments
Floor Income Contracts		(609	)		(609	)		—			(915	)		(915	)		—
Interest rate swaps		759			759			—			712			712			—
Cross-currency interest rate swaps		(738	)		(738	)		—			(194	)		(194	)		—
Other		(2	)		(2	)		—			(11	)		(11	)		—
Excess of net asset fair value over carrying value							$	3,054								$	2,202

⁽¹⁾  “Cash and investments” includes available-for-sale investments that consist of investments that are primarily agency securities whose cost basis is $5 million and $5 million at September 30, 2015 and December 31, 2014, respectively, versus a fair value of $6 million and $6 million at September 30, 2015 and December 31, 2014, respectively.

12. Commitments and Contingencies

Regulatory Matters

On May 2, 2014, Navient Solutions, Inc. (“NSI”), a wholly-owned subsidiary of Navient, and Sallie Mae Bank entered into consent orders with the Federal Deposit Insurance Corporation (the “FDIC”) (respectively, the “NSI Order” and the “Bank Order”; collectively, “the FDIC Orders”) to resolve matters related to certain cited violations of Section 5 of the Federal Trade Commission Act, including the disclosures and assessments of certain late fees, as well as alleged violations under the Servicemembers Civil Relief Act (the “SCRA”). The FDIC Orders, which became effective upon the signing of the consent order with the United States Department of Justice (the “DOJ”) by NSI and SLM BankCo on May 13, 2014, required NSI to pay $3.3 million in civil monetary penalties. NSI has paid its civil monetary penalties. In addition, the FDIC Orders required the establishment of a restitution reserve account totaling $30 million to provide restitution with respect to loans owned or originated by Sallie Mae Bank, from November 28, 2005 until the effective date of the FDIC Orders. Pursuant to the Separation and Distribution Agreement among SLM Corporation, SLM BankCo and Navient dated as of April 28, 2014 (the “Separation Agreement”), Navient funded the restitution reserve account in May 2014.

The NSI Order also required NSI to ensure proper servicing for service members and proper application of SCRA benefits under a revised and broader definition of eligibility than previously required by the statute and

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12. Commitments and Contingencies (Continued)

regulatory guidance and to make changes to billing statements and late fee practices. These changes to billing statements and late fee practices have already been implemented. NSI also decided to voluntarily make restitution of certain late fees to all other customers whose loans were neither owned nor originated by Sallie Mae Bank. They were calculated in the same manner as that which was required under the FDIC Orders and are estimated to be $42 million. The process to refund these fees as well as amounts from the restitution fund is substantially complete.

With respect to alleged civil violations of the SCRA, NSI and Sallie Mae Bank entered into a consent order with the DOJ. The DOJ consent order (the “DOJ Order”) covers all loans either owned by Sallie Mae Bank or serviced by NSI from November 28, 2005 until the effective date of the settlement. The DOJ Order required NSI to fund a $60 million settlement fund, which represents the total amount of compensation due to service members under the DOJ agreement, and to pay $55,000 in civil money penalties. The DOJ Order was approved by the United States District Court in Delaware on September 29, 2014. Shortly thereafter, Navient funded the settlement fund and paid the civil money penalties pursuant to the terms of the order. On April 15, 2015, the DOJ approved the distribution plan for the settlement fund and the funds were disbursed in the second quarter of 2015.

The total reserves established by the Company in 2013 and 2014 to cover these costs were $177 million, and as of September 30, 2015, substantially all of this amount had been paid or credited or refunded to customer accounts. The final cost of these proceedings will remain uncertain until all of the work under the various consent orders has been completed.

As previously disclosed, the Company and various of its subsidiaries are subject to the following investigations and inquiries:

• In December 2013, Navient received Civil Investigative Demands (“CIDs”) issued by the State of Illinois Office of Attorney General and the State of Washington Office of the Attorney General and multiple other state Attorneys General. According to the CIDs, the investigations were initiated to ascertain whether any practices declared to be unlawful under the Consumer Fraud and Deceptive Business Practices Act have occurred or are about to occur.

• In April 2014, NSI received a CID from the Consumer Financial Protection Bureau (the “CFPB”) as part of the CFPB’s separate investigation regarding allegations relating to Navient’s disclosures and assessment of late fees and other matters. Navient has received a series of supplemental CIDs on these matters. On August 19, 2015, NSI received a letter from the CFPB notifying NSI that, in accordance with the CFPB’s discretionary Notice and Opportunity to Respond and Advise (“NORA”) process, the CFPB’s Office of Enforcement is considering recommending that the CFPB take legal action against NSI. The NORA letter relates to a previously disclosed investigation into NSI’s disclosures and assessment of late fees and other matters and states that, in connection with any action, the CFPB may seek restitution, civil monetary penalties and corrective action against NSI. The Company responded to the NORA letter on September 10, 2015.

• In November 2014, Navient’s subsidiary, Pioneer Credit Recovery, Inc. (“Pioneer”), received a CID from the CFPB as part of the CFPB’s investigation regarding Pioneer’s activities relating to rehabilitation loans and collection of defaulted student debt.

• In December 2014, NSI received a subpoena from the New York Department of Financial Services (the “NY DFS”) as part of the NY DFS’s inquiry with regard to whether persons or entities have engaged in fraud or misconduct with respect to a financial product or service under New York Financial Services Law or other laws.

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12. Commitments and Contingencies (Continued)

We have been in discussions with each of these regulatory entities or bodies and are cooperating with these investigations, inquiries or examinations and are committed to resolving any potential concerns. It is not possible at this time to estimate a range of potential exposure, if any, for amounts that may be payable in connection with these matters and reserves have not been established.

In addition, Navient and its subsidiaries are subject to examination by the CFPB, FDIC, ED and various state agencies as part of its ordinary course of business. Items or matters similar to or different from those described above may arise during the course of those examinations.

Under the terms of the Separation Agreement, Navient agreed to be responsible for, and to indemnify SLM BankCo for, all claims, actions, damages, losses or expenses that may arise from the conduct of all activities of pre-Spin-Off SLM BankCo occurring prior to the Spin-Off other than those specifically excluded in the Separation and Distribution Agreement. As a result, all liabilities arising out of the regulatory matters mentioned above, other than fines or penalties directly levied against Sallie Mae Bank, are the responsibility of, or assumed by, Navient or one of its subsidiaries, and Navient has agreed to indemnify and hold harmless Sallie Mae and its subsidiaries, including Sallie Mae Bank, therefrom. Navient has no additional reserves related to indemnification matters with SLM BankCo as of September 30, 2015.

OIG Audit

The Office of the Inspector General (the “OIG”) of ED commenced an audit regarding Special Allowance Payments (“SAP”) on September 10, 2007. On September 25, 2013, we received the final audit determination of Federal Student Aid (the “Final Audit Determination”) on the final audit report issued by the OIG on August 3, 2009 related to this audit. The Final Audit Determination concurred with the final audit report issued by the OIG and instructed us to make adjustment to our government billing to reflect the policy determination. Navient remains in active discussions with ED on this matter and we also have the right to appeal the Final Audit Determination to the Administrative Actions and Appeals Service Group of ED. The last date to file an appeal in this matter has been extended by ED several times and is currently November 12, 2015. We continue to believe that our SAP billing practices were proper, considering then-existing ED guidance and lack of applicable regulations. The Company established a reserve for this matter in 2014 as part of the total reserve for pending regulatory matters discussed previously.

Contingencies

In the ordinary course of business, we and our subsidiaries are defendants in or parties to pending and threatened legal actions and proceedings including actions brought on behalf of various classes of claimants. These actions and proceedings may be based on alleged violations of consumer protection, securities, employment and other laws. In certain of these actions and proceedings, claims for substantial monetary damage are asserted against us and our subsidiaries.

In the ordinary course of business, we and our subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. In connection with formal and informal inquiries in these cases, we and our subsidiaries receive numerous requests, subpoenas and orders for documents, testimony and information in connection with various aspects of our regulated activities.

In view of the inherent difficulty of predicting the outcome of such litigation and regulatory matters, we cannot predict what the eventual outcome of the pending matters will be, what the timing or the ultimate resolution of these matters will be, or what the eventual loss, fines or penalties related to each pending matter may be.

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12. Commitments and Contingencies (Continued)

We are required to establish reserves for litigation and regulatory matters where those matters present loss contingencies that are both probable and estimable. When loss contingencies are not both probable and estimable, we do not establish reserves.

Based on current knowledge, reserves have been established for certain litigation or regulatory matters where the loss is both probable and estimable. Based on current knowledge, management does not believe that loss contingencies, if any, arising from pending investigations, litigation or regulatory matters will have a material adverse effect on our consolidated financial position, liquidity, results of operations or cash flows.

13. Segment Reporting

FFELP Loans Segment

In the FFELP Loans segment, we acquire and finance FFELP Loans. Even though FFELP Loans are no longer originated due to changes in federal law that took effect in 2010, we continue to pursue acquisitions of FFELP Loan portfolios that leverage our servicing scale and generate incremental earnings and cash flow. In this segment, we primarily earn net interest income on the FFELP Loan portfolio. This segment is expected to generate significant amounts of earnings and cash flow as the portfolio amortizes.

The following table includes GAAP basis asset information for our FFELP Loans segment.

(Dollars in millions)	September 30, 2015		December 31, 2014
FFELP Loans, net	$	98,468	$	104,521
Cash and investments(1)		4,500		4,050
Other		2,043		2,566
Total assets	$	105,011	$	111,137

⁽¹⁾  Includes restricted cash and investments.

Private Education Loans Segment

In this segment, we acquire, finance and service Private Education Loans. Even though we no longer originate Private Education Loans, we continue to pursue acquisitions of Private Education Loan portfolios that leverage our servicing scale and generate incremental earnings and cash flow. In this segment, we primarily earn net interest income on the Private Education Loan portfolio (after provision for loan losses). This segment is expected to generate significant amounts of cash as the portfolio amortizes.

The following table includes GAAP basis asset information for our Private Education Loans segment.

(Dollars in millions)	September 30, 2015		December 31, 2014
Private Education Loans, net	$	27,323	$	29,796
Cash and investments(1)		396		402
Other		2,391		2,453
Total assets	$	30,110	$	32,651

⁽¹⁾  Includes restricted cash and investments.

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13. Segment Reporting (Continued)

Business Services Segment

Our Business Services segment generates its revenue from servicing our FFELP Loan portfolio as well as providing servicing and asset recovery services for loans on behalf of Guarantors of FFELP Loans and other institutions, including ED, higher education institutions and other federal, state, court and municipal clients.

At September 30, 2015 and December 31, 2014, the Business Services segment had total assets of $557 million and $416 million, respectively, on a GAAP basis.

Other Segment

Our Other segment primarily consists of activities of our holding company, including the repurchase of debt, the corporate liquidity portfolio and all unallocated overhead. We also include results from certain smaller wind-down and discontinued operations within this segment. Overhead expenses include costs related to executive management, the board of directors, accounting, finance, legal, human resources, stock-based compensation expense and certain information technology costs related to infrastructure and operations.

At September 30, 2015 and December 31, 2014, the Other segment had total assets of $2.0 billion and $2.1 billion, respectively, on a GAAP basis.

Measure of Profitability

We prepare financial statements in accordance with GAAP. However, we also evaluate our business segments on a basis that differs from GAAP. We refer to this different basis of presentation as “Core Earnings.” We provide this “Core Earnings” basis of presentation on a consolidated basis for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our “Core Earnings” basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide “Core Earnings” disclosure in the notes to our consolidated financial statements for our business segments.

“Core Earnings” are not a substitute for reported results under GAAP. We use “Core Earnings” to manage each business segment because “Core Earnings” reflect adjustments to GAAP financial results for three items, discussed below, that are either related to the Spin-Off or create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that “Core Earnings” provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information because we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. When compared to GAAP results, the three items we remove to result in our “Core Earnings” presentations are:

1. The financial results attributable to the operations of SLM BankCo prior to the Spin-Off and related restructuring and other reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off. For GAAP purposes, Navient reflected the deemed distribution of SLM BankCo on April 30, 2014. For “Core Earnings,” we exclude the consumer banking business as if it had never been a part of Navient’s historical results prior to the deemed distribution of SLM BankCo on April 30, 2014;

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13. Segment Reporting (Continued)

2. Unrealized mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness; and

3. The accounting for goodwill and acquired intangible assets.

While GAAP provides a uniform, comprehensive basis of accounting, for the reasons described above, our “Core Earnings” basis of presentation does not. “Core Earnings” are subject to certain general and specific limitations that investors should carefully consider. For example, there is no comprehensive, authoritative guidance for management reporting. Our “Core Earnings” are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Accordingly, our “Core Earnings” presentation does not represent a comprehensive basis of accounting. Investors, therefore, may not be able to compare our performance with that of other financial services companies based upon “Core Earnings.” “Core Earnings” results are only meant to supplement GAAP results by providing additional information regarding the operational and performance indicators that are most closely used by management, our board of directors, credit rating agencies, lenders and investors to assess performance.

37

NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

13. Segment Reporting (Continued)

Segment Results and Reconciliations to GAAP

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	526	$	444	$	—	$	—		$	—		$	970	$	164		$	(60	)	$	104	$	1,074
Other loans		—		—		—		1			—			1		—			—			—		1
Cash and investments		2		—		—		—			—			2		—			—			—		2
Total interest income		528		444		—		1			—			973		164			(60	)		104		1,077
Total interest expense		317		170		—		26			—			513		11			—			11		524
Net interest income (loss)		211		274		—		(25	)		—			460		153			(60	)		93		553
Less: provisions for loan losses		7		117		—		(1	)		—			123		—			—			—		123
Net interest income (loss) after provisions for loan losses		204		157		—		(24	)		—			337		153			(60	)		93		430
Other income (loss):
Gains on sales of loans and investments		—		—		—		—			—			—		—			—			—		—
Servicing revenue		16		5		161		—			(106	)		76		—			—			—		76
Asset recovery revenue		—		—		85		—			—			85		—			—			—		85
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		2		3			—			5		(153	)		168			15		20
Total other income (loss)		16		5		248		3			(106	)		166		(153	)		168			15		181
Expenses:
Direct operating expenses		109		39		123		9			(106	)		174		—			—			—		174
Overhead expenses		—		—		—		54			—			54		—			—			—		54
Operating expenses		109		39		123		63			(106	)		228		—			—			—		228
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			3			3		3
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			—			—		—
Total expenses		109		39		123		63			(106	)		228		—			3			3		231
Income (loss) from continuing operations, before income tax expense (benefit)		111		123		125		(84	)		—			275		—			105			105		380
Income tax expense (benefit)(3)		41		46		46		(31	)		—			102		—			42			42		144
Net income (loss) from continuing operations		70		77		79		(53	)		—			173		—			63			63		236
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	70	$	77	$	79	$	(52	)	$	—		$	174	$	—		$	63		$	63	$	237

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo		Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—	$	93	$	—		$	93
Total other income		—		15		—			15
Operating expenses		—		—		—			—
Goodwill and acquired intangible asset impairment and amortization		—		—		3			3
Restructuring and other reorganization expenses		—		—		—			—
Total “Core Earnings” adjustments to GAAP	$	—	$	108	$	(3	)		105
Income tax expense									42
Net income								$	63

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

38

NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

13. Segment Reporting (Continued)

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	531	$	490	$	—		$	—		$	—		$	1,021		$	167		$	(60	)	$	107	$	1,128
Other loans		—		—		—			2			—			2			—			—			—		2
Cash and investments		1		—		—			1			—			2			—			—			—		2
Total interest income		532		490		—			3			—			1,025			167			(60	)		107		1,132
Total interest expense		293		174		—			29			—			496			10			2			12		508
Net interest income (loss)		239		316		—			(26	)		—			529			157			(62	)		95		624
Less: provisions for loan losses		10		130		—			—			—			140			—			—			—		140
Net interest income (loss) after provisions for loan losses		229		186		—			(26	)		—			389			157			(62	)		95		484
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		16		10		167			—			(112	)		81			—			—			—		81
Asset recovery revenue		—		—		65			—			—			65			—			—			—		65
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		3			8			—			11			(157	)		288			131		142
Total other income (loss)		16		10		235			8			(112	)		157			(157	)		288			131		288
Expenses:
Direct operating expenses		118		40		98			3			(112	)		147			—			—			—		147
Overhead expenses		—		—		—			48			—			48			—			—			—		48
Operating expenses		118		40		98			51			(112	)		195			—			—			—		195
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			2			2		2
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			14			14		14
Total expenses		118		40		98			51			(112	)		195			—			16			16		211
Income (loss) from continuing operations, before income tax expense (benefit)		127		156		137			(69	)		—			351			—			210			210		561
Income tax expense (benefit)(3)		48		58		50			(25	)		—			131			—			69			69		200
Net income (loss) from continuing operations		79		98		87			(44	)		—			220			—			141			141		361
Loss from discontinued operations, net of tax benefit		—		—		(2	)		—			—			(2	)		—			—			—		(2	)
Net income (loss)	$	79	$	98	$	85		$	(44	)	$	—		$	218		$	—		$	141		$	141	$	359

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	95	$	—		$	95
Total other income		—			131		—			131
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		2			2
Restructuring and other reorganization expenses		14			—		—			14
Total “Core Earnings” adjustments to GAAP	$	(14	)	$	226	$	(2	)		210
Income tax expense										69
Net income									$	141

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

39

NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

13. Segment Reporting (Continued)

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,581	$	1,335	$	—	$	—		$	—		$	2,916	$	489		$	(178	)	$	311	$	3,227
Other loans		—		—		—		5			—			5		—			—			—		5
Cash and investments		5		—		—		1			—			6		—			—			—		6
Total interest income		1,586		1,335		—		6			—			2,927		489			(178	)		311		3,238
Total interest expense		928		514		—		84			—			1,526		27			—			27		1,553
Net interest income (loss)		658		821		—		(78	)		—			1,401		462			(178	)		284		1,685
Less: provisions for loan losses		19		428		—		(1	)		—			446		—			—			—		446
Net interest income (loss) after provisions for loan losses		639		393		—		(77	)		—			955		462			(178	)		284		1,239
Other income (loss):
Gains on sales of loans and investments		12		—		—		—			—			12		—			—			—		12
Servicing revenue		78		17		487		—			(324	)		258		—			—			—		258
Asset recovery revenue		—		—		273		—			—			273		—			—			—		273
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		4		11			—			15		(462	)		535			73		88
Total other income (loss)		90		17		764		11			(324	)		558		(462	)		535			73		631
Expenses:
Direct operating expenses		336		127		355		20			(324	)		514		—			—			—		514
Overhead expenses		—		—		—		169			—			169		—			—			—		169
Operating expenses		336		127		355		189			(324	)		683		—			—			—		683
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			7			7		7
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			32			32		32
Total expenses		336		127		355		189			(324	)		683		—			39			39		722
Income (loss) from continuing operations, before income tax expense (benefit)		393		283		409		(255	)		—			830		—			318			318		1,148
Income tax expense (benefit)(3)		146		105		152		(95	)		—			308		—			130			130		438
Net income (loss) from continuing operations		247		178		257		(160	)		—			522		—			188			188		710
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	247	$	178	$	257	$	(159	)	$	—		$	523	$	—		$	188		$	188	$	711

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	284	$	—		$	284
Total other income		—			73		—			73
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		32			—		—			32
Total “Core Earnings” adjustments to GAAP	$	(32	)	$	357	$	(7	)		318
Income tax expense										130
Net income									$	188

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

40

NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

13. Segment Reporting (Continued)

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,564	$	1,475	$	—		$	—		$	—		$	3,039		$	532		$	18		$	550	$	3,589
Other loans		—		—		—			7			—			7			—			—			—		7
Cash and investments		3		—		—			3			—			6			—			1			1		7
Total interest income		1,567		1,475		—			10			—			3,052			532			19			551		3,603
Total interest expense		871		532		—			84			—			1,487			32			31			63		1,550
Net interest income (loss)		696		943		—			(74	)		—			1,565			500			(12	)		488		2,053
Less: provisions for loan losses		30		411		—			—			—			441			—			49			49		490
Net interest income (loss) after provisions for loan losses		666		532		—			(74	)		—			1,124			500			(61	)		439		1,563
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		42		18		502			—			(345	)		217			—			—			—		217
Asset recovery revenue		—		—		308			—			—			308			—			—			—		308
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		4			19			—			23			(500	)		687			187		210
Total other income (loss)		42		18		814			19			(345	)		548			(500	)		687			187		735
Expenses:
Direct operating expenses		363		138		286			118			(345	)		560			—			35			35		595
Overhead expenses		—		—		—			149			—			149			—			29			29		178
Operating expenses		363		138		286			267			(345	)		709			—			64			64		773
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			7			7		7
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			102			102		102
Total expenses		363		138		286			267			(345	)		709			—			173			173		882
Income (loss) from continuing operations, before income tax expense (benefit)		345		412		528			(322	)		—			963			—			453			453		1,416
Income tax expense (benefit)(3)		131		153		197			(120	)		—			361			—			169			169		530
Net income (loss) from continuing operations		214		259		331			(202	)		—			602			—			284			284		886
Loss from discontinued operations, net of tax benefit		—		—		(1	)		—			—			(1	)		—			—			—		(1	)
Net income (loss)	$	214	$	259	$	330		$	(202	)	$	—		$	601		$	—		$	284		$	284	$	885

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	137		$	302	$	—		$	439
Total other income		14			173		—			187
Operating expenses		64			—		—			64
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		102			—		—			102
Total “Core Earnings” adjustments to GAAP	$	(15	)	$	475	$	(7	)		453
Income tax expense										169
Net income									$	284

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

41

NAVIENT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

13. Segment Reporting (Continued)

Summary of “Core Earnings” Adjustments to GAAP

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
“Core Earnings” adjustments to GAAP:
Net impact of the removal of SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off(1)	$	—		$	(14	)	$	(32	)	$	(15	)
Net impact of derivative accounting(2)		108			226			357			475
Net impact of goodwill and acquired intangibles assets(3)		(3	)		(2	)		(7	)		(7	)
Net tax effect(4)		(42	)		(69	)		(130	)		(169	)
Total “Core Earnings” adjustments to GAAP	$	63		$	141		$	188		$	284

⁽¹⁾  SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off: For “Core Earnings,” we have assumed the consumer banking business (SLM BankCo) was never a part of Navient’s historical results prior to the deemed distribution of SLM BankCo on April 30, 2014 and we have removed the restructuring and other reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off. Excluding these items provides management with a useful basis from which to better evaluate results from ongoing operations against results from prior periods. The adjustment relates to the exclusion of the consumer banking business and represents the operations, assets, liabilities and equity of SLM BankCo, which is comprised of Sallie Mae Bank, Upromise Rewards, the Insurance Business, and the Private Education Loan origination functions. Included in these amounts are also certain general corporate overhead expenses related to the consumer banking business. General corporate overhead consists of costs primarily associated with accounting, finance, legal, human resources, certain information technology costs, stock compensation, and executive management and the board of directors. These costs were generally allocated to the consumer banking business based on the proportionate level of effort provided to the consumer banking business relative to SLM Corporation using a relevant allocation driver (e.g., in proportion to the number of employees by function that were being transferred to SLM BankCo as opposed to remaining at Navient). All intercompany transactions between SLM BankCo and Navient have been eliminated. In addition, all preferred stock dividends have been removed as SLM BankCo succeeded SLM Corporation as the issuer of the preferred stock in connection with the Spin-Off.

⁽²⁾  Derivative accounting: “Core Earnings” exclude periodic unrealized gains and losses that are caused by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP as well as the periodic unrealized gains and losses that are a result of ineffectiveness recognized related to effective hedges under GAAP. These unrealized gains and losses occur in our FFELP Loans, Private Education Loans and Other business segments. Under GAAP, for our derivatives that are held to maturity, the cumulative net unrealized gain or loss over the life of the contract will equal $0 except for Floor Income Contracts where the cumulative unrealized gain will equal the amount for which we sold the contract. In our “Core Earnings” presentation, we recognize the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.

⁽³⁾  Goodwill and acquired intangible assets: Our “Core Earnings” exclude goodwill and intangible asset impairment and amortization of acquired intangible assets.

⁽⁴⁾  Net tax effect: Such tax effect is based upon our “Core Earnings” effective tax rate for the year.

42

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis should be read in conjunction with our consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q and the audited consolidated financial statements and related notes thereto and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in our Annual Report on Form 10-K for the year ended December 31, 2014 (the “2014 Form 10-K”).

This Quarterly Report on Form 10-Q contains “forward-looking” statements and information based on management’s current expectations as of the date of this document. Statements that are not historical facts, including statements about our beliefs, opinions, or expectations and statements that assume or are dependent upon future events, are forward-looking statements. Forward-looking statements are subject to risks, uncertainties, assumptions and other factors that may cause actual results to be materially different from those reflected in such forward-looking statements. These factors include, among others, the risks and uncertainties set forth in Item 1A “Risk Factors” and elsewhere in our 2014 Form 10-K and subsequent filings with the Securities and Exchange Commission (“SEC”); increases in financing costs; limits on liquidity; increases in costs associated with compliance with laws and regulations; changes in accounting standards and the impact of related changes in significant accounting estimates; any adverse outcomes in any significant litigation to which we are a party; credit risk associated with our exposure to third parties, including counterparties to our derivative transactions; risks inherent in the government contracting environment, including the possible loss of government contracts and potential civil and criminal penalties as a result of governmental investigations or audits; and changes in the terms of student loans and the educational credit marketplace (including changes resulting from new laws and the implementation of existing laws). We could also be affected by, among other things: changes in our funding costs and availability; reductions to our credit ratings or the credit ratings of the United States of America; failures of our operating systems or infrastructure, or those of third-party vendors; risks related to cybersecurity including the potential disruption of our systems or potential disclosure of confidential customer information; damage to our reputation; failures to successfully implement cost-cutting initiatives and adverse effects of such initiatives on our business; failures or delays in the planned conversion to our servicing platform of the acquired Wells Fargo portfolio of Federal Family Education Loan Program (“FFELP”) loans or any other FFELP or Private Education Loan portfolio acquisitions; risks associated with restructuring initiatives; risks associated with the April 30, 2014 separation of Navient and SLM Corporation into two, distinct publicly traded companies, including failure to achieve the expected benefits of the separation; changes in the demand for educational financing or in financing preferences of lenders, educational institutions, students and their families; changes in law and regulations with respect to the student lending business and financial institutions generally; increased competition including from banks, other consumer lenders and other loan servicers; the creditworthiness of our customers; changes in the general interest rate environment, including the rate relationships among relevant money-market instruments and those of our earning assets versus our funding arrangements; changes in general economic conditions; our ability to successfully effectuate any acquisitions and other strategic initiatives; and changes in the demand for debt management services. The preparation of our consolidated financial statements also requires management to make certain estimates and assumptions including estimates and assumptions about future events. These estimates or assumptions may prove to be incorrect. All forward-looking statements contained in this report are qualified by these cautionary statements and are made only as of the date of this document. We do not undertake any obligation to update or revise these forward-looking statements to conform the statement to actual results or changes in our expectations.

Definitions for certain capitalized terms used but not otherwise defined in this Quarterly Report on Form 10-Q can be found in our 2014 Form 10-K.

Through this discussion and analysis, we intend to provide the reader with some narrative context for how our management views our consolidated financial statements, additional context within which to assess our operating results, and information on the quality and variability of our earnings, liquidity and cash flows.

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Spin-Off of Navient

On April 30, 2014, the spin-off of Navient from SLM Corporation (the “Spin-Off”) was completed and Navient became an independent, publicly traded company focused on loan management, servicing and asset recovery. The separation was completed through the distribution of 100 percent of the outstanding shares of Navient common stock, on the basis of one share of Navient common stock for each share of SLM Corporation common stock. SLM Corporation continues operation as a separate publicly traded company and includes Sallie Mae Bank.

Due to the relative significance of Navient to SLM Corporation prior to the Spin-Off, for financial reporting purposes, Navient is treated as the “accounting spinnor” and therefore is the “accounting successor” to SLM Corporation as constituted prior to the Spin-Off, notwithstanding the legal form of the Spin-Off. Since Navient is the accounting successor, the historical financial statements of SLM Corporation prior to the Spin-Off are the historical financial statements of Navient. As a result, the GAAP financial results reported in this Quarterly Report on Form 10-Q include the historical financial results of SLM Corporation prior to the Spin-Off on April 30, 2014 (i.e., such consolidated results include our loan management, servicing and asset recovery business and the consumer banking business associated with Sallie Mae Bank (“SLM BankCo”)) and reflect the deemed distribution of SLM BankCo to SLM Corporation’s stockholders on April 30, 2014. See “‘Core Earnings’ — Definitions and Limitations” for a discussion of the exclusion of the pre-Spin-Off financial results of the consumer banking business from our “Core Earnings” results.

Navient’s Business

Navient is the nation’s leading loan management, servicing and asset recovery company, committed to helping customers navigate the path to financial success. Servicing more than $300 billion in student loans, Navient supports the educational and economic achievements of more than 12 million customers. A growing number of government and higher education clients rely on Navient for proven solutions to meet their financial goals. Navient began trading on Nasdaq as an independent company on May 1, 2014. Our website is navient.com. Information contained or referenced on our website is not incorporated by reference into and does not form a part of this Quarterly Report on Form 10-Q.

Navient holds the largest portfolio of education loans insured or guaranteed under the Federal Family Education Loan Program (“FFELP”), as well as the largest portfolio of Private Education Loans. FFELP Loans are insured or guaranteed by state or not-for-profit agencies based on guaranty agreements among the United States Department of Education (“ED”) and these agencies. Private Education Loans are education loans to students or their families that bear the full credit risk of the customer and any cosigner. Private Education Loans are made primarily to bridge the gap between the cost of higher education and the amount funded through financial aid, federal loans or students’ and families’ resources.

Navient services its own portfolio of education loans, as well as those owned by banks, credit unions, other financial institutions, non-profit education lenders and ED. Navient is one of four large servicers to ED under its Direct Student Loan Program (“DSLP”). Navient also provides asset recovery services on its own portfolio (consisting of both education loans as well as other asset classes), guaranty agencies, higher education institutions, ED and other federal clients, as well as states, courts and municipalities. We also provide business processing outsourcing services.

As of September 30, 2015, Navient’s principal assets consisted of:

• $98.5 billion in FFELP Loans, with a student loan spread of 0.90 percent for the quarter ended September 30, 2015 on a “Core Earnings” basis and a weighted average life of 7.2 years;

• $27.3 billion in Private Education Loans, with a student loan spread of 3.88 percent for the quarter ended September 30, 2015 on a “Core Earnings” basis and a weighted average life of 7.0 years;

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• a leading student loan servicing platform that services loans for more than 12 million DSLP Loan, FFELP Loan and Private Education Loan customers (including cosigners), including 6.3 million customer accounts serviced under Navient’s contract with ED; and

• a leading student loan asset recovery platform with an outstanding inventory of contingent asset recovery receivables of approximately $25.8 billion, of which approximately $10.6 billion was student loans and the remainder was other asset classes.

Navient’s Strengths and Opportunities

Navient possesses a number of competitive advantages that distinguishes it from its competitors, including:

Large, high quality asset base generating significant and predictable cash flows. At September 30, 2015, Navient’s $125.8 billion student loan portfolio is 74 percent funded to term and is expected to produce consistent and predictable cash flows over the remaining life of the portfolio. Navient’s $98.5 billion portfolio of FFELP Loans bears a maximum 3 percent loss exposure due to the federal guarantee. Navient’s $27.3 billion portfolio of Private Education Loans bears the full credit risk of the borrower and cosigner. Navient expects that cash flows from its FFELP Loan and Private Education Loan portfolios will significantly exceed future debt service obligations.

Efficient and large scale servicing platform. Navient is the largest servicer of education loans, servicing over $300 billion in student loans for more than 12 million customers. Navient has demonstrated scalable infrastructure with capacity to add volume at a low cost. Navient’s premier market share and tested servicing and asset recovery infrastructure make it well-positioned to expand its servicing and asset recovery businesses to additional third-party FFELP, federal, private and other loan portfolios.

Superior operating performance. Navient has demonstrated superior default prevention performance and industry leading asset recovery services. Federal borrowers serviced by Navient experienced a Cohort Default Rate 38 percent lower than their peers, as calculated from the most recent CDR released by ED in September 2015. We are consistently a top performer in our asset recovery business as well.

Commitment to compliance and customer centricity. Navient fosters a robust compliance culture driven by a “customer first” approach. We invest in rigorous training programs, internal and external auditing, escalated service tracking and analysis, and customer research to enhance our compliance and customer service.

Strong capital return. As a result of its significant cash flow and capital generation, Navient expects to return excess capital to stockholders through dividends and share repurchases. In December 2014, Navient’s board of directors authorized $1 billion to be utilized in a new common share repurchase program effective January 1, 2015. Navient increased its quarterly dividend amount from $0.15 per share to $0.16 per share effective for its first-quarter 2015 dividends. For the nine months ended September 30, 2015, we paid $182 million in dividends on shares of our common stock and repurchased $775 million of our shares of common stock.

Meaningful growth opportunities. Navient will pursue opportunistic acquisitions of FFELP and Private Education Loan portfolios. For the nine months ended September 30, 2015, Navient acquired $2.9 billion of student loans. Navient will also pursue additional third-party servicing and asset recovery fee income opportunities. In February 2015, Navient completed the acquisition of Gila LLC, an asset recovery and business process outsourcing firm serving more than 600 clients in 39 states. The firm provides receivables management services and account processing solutions for state governments, agencies, court systems and municipalities. In October 2015, Navient completed the acquisition of Xtend Healthcare, a health care payments company. The firm provides health insurance claims billing and account resolution, as well as patient billing and customer service to more than 130 hospitals. The acquisition leverages Navient’s asset recovery and business process outsourcing capabilities into the attractive health care payments sector. Navient intends to leverage its large-scale

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servicing platform, superior default prevention and asset recovery performance, operating efficiency and regulatory compliance and risk management infrastructure in pursuing other growth opportunities.

Navient’s Approach to Assisting Students and Families in Repaying their Education Loans

Navient services loans for more than 12 million DSLP Loan, FFELP Loan and Private Education Loan customers (including cosigners), including 6.3 million customer accounts serviced under Navient’s contract with ED. In this work, we help our customers experience success through proactive outreach and emphasis on identifying the payment plan that best fits their budget and financial goals.

We understand managing repayment of education loans is critical for students to achieve their educational goals, recognize their full earning potential and develop a strong credit profile.

Customer success means making steady progress toward repayment, instead of falling behind on payments. Our experience has taught us that the transition from school to full repayment requires customer contact and counseling. For many customers, student loans are their first borrowing experience. For new graduates, salaries grow over time, typically making payments easier to handle as their career progresses. It is also not uncommon for some to return to school, experience illness or encounter temporary interruptions in earnings.

To help customers manage these realities, Navient makes customer success and default prevention top priorities. We customize our outreach using data-driven approaches that draw from our more than 40 years of experience in helping customers successfully manage their loans. As a result, our customers experience higher records of repayment success as evidenced by lower delinquencies and defaults.

We have been a partner in ED’s campaign to inform federal student loan customers about income-driven repayment plans, and have played a leadership role in helping customers understand their options and make an informed choice.

We also find that customers who have fallen behind benefit from outreach and assistance. In fact, nine times out of ten when we can reach federal loan customers who have missed payments, we can identify a solution to help them avoid default.

We also offer free resources to help customers and the general public build knowledge on personal finance topics. In October 2014, we launched new online resources to encourage financial literacy and to help customers understand their repayment options and enroll in the plan that is best for them.

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Selected Historical Financial Information and Ratios

Although SLM BankCo is the entity that distributed the shares of Navient common stock to SLM BankCo common stockholders, for financial reporting purposes, Navient is treated as the “accounting spinnor” and therefore Navient, and not SLM BankCo, is the “accounting successor” to SLM Corporation. Hence, the following GAAP financial information to the extent related to periods on or prior to April 30, 2014 reflects the historical results of operations and financial condition of SLM Corporation, which is the accounting predecessor of Navient. For a discussion of how “Core Earnings” results are different than GAAP results, see “‘Core Earnings’ — Definition and Limitations” and “Differences between ‘Core Earnings’ and GAAP.”

	Three Months Ended September 30,						Nine Months Ended September 30,
(In millions, except per share data)	2015			2014			2015			2014
GAAP Basis
Net income attributable to Navient Corporation	$	237		$	359		$	711		$	885
Diluted earnings per common share attributable to Navient Corporation	$	.63		$	.85		$	1.83		$	2.05
Weighted average shares used to compute diluted earnings per common share		375			423			389			429
Net interest margin, FFELP Loans		1.20	%		1.32	%		1.21	%		1.30	%
Net interest margin, Private Education Loans		3.68	%		3.91	%		3.64	%		4.13	%
Return on assets		.70	%		1.05	%		.69	%		.83	%
Ending FFELP Loans, net	$	98,468		$	97,707		$	98,468		$	97,707
Ending Private Education Loans, net		27,323			30,476			27,323			30,476
Ending total student loans, net	$	125,791		$	128,183		$	125,791		$	128,183
Average FFELP Loans	$	99,367		$	98,736		$	101,415		$	101,113
Average Private Education Loans		28,383			31,179			29,225			34,617
Average total student loans	$	127,750		$	129,915		$	130,640		$	135,730
“Core Earnings” Basis(1)
Net income attributable to Navient Corporation	$	174		$	218		$	523		$	601
Diluted earnings per common share attributable to Navient Corporation	$	.47		$	.52		$	1.34		$	1.40
Weighted average shares used to compute diluted earnings per common share		375			423			389			429
Net interest margin, FFELP Loans		.81	%		.93	%		.83	%		.89	%
Net interest margin, Private Education Loans		3.77	%		3.96	%		3.68	%		3.96	%
Return on assets		.52	%		.64	%		.51	%		.58	%
Ending FFELP Loans, net	$	98,468		$	97,707		$	98,468		$	97,707
Ending Private Education Loans, net		27,323			30,476			27,323			30,476
Ending total student loans, net	$	125,791		$	128,183		$	125,791		$	128,183
Average FFELP Loans	$	99,367		$	98,736		$	101,415		$	100,498
Average Private Education Loans		28,383			31,179			29,225			31,369
Average total student loans	$	127,750		$	129,915		$	130,640		$	131,867

⁽¹⁾  “Core Earnings” are non-GAAP financial measures and do not represent a comprehensive basis of accounting. For a greater explanation of “Core Earnings,” see the section titled “‘Core Earnings’ — Definition and Limitations” and subsequent sections.

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Overview

The following discussion and analysis presents a review of our business and operations as of and for the three and nine months ended September 30, 2015.

We monitor and assess our ongoing operations and results based on the following four reportable segments: (1) FFELP Loans (2) Private Education Loans, (3) Business Services and (4) Other. Our segment presentation excludes the results of the consumer banking business distributed on April 30, 2014. See “‘Core Earnings’ — Definition and Limitations” for further discussion.

FFELP Loans Segment

In the FFELP Loans segment, we acquire and finance FFELP Loans. Even though FFELP Loans are no longer originated due to changes in federal law that took effect in 2010, we continue to pursue acquisitions of FFELP Loan portfolios that leverage our servicing scale and generate incremental earnings and cash flow. In this segment, we primarily earn net interest income on the FFELP Loan portfolio (after provision for loan losses). This segment is expected to generate significant amounts of earnings and cash flow as the portfolio amortizes.

Private Education Loans Segment

In this segment, we acquire, finance and service our Private Education Loans. Even though we no longer originate Private Education Loans, we continue to pursue acquisitions of Private Education Loan portfolios that leverage our servicing scale and generate incremental earnings and cash flow. In this segment, we primarily earn net interest income on the Private Education Loan portfolio (after provision for loan losses). This segment is expected to generate significant amounts of cash as the portfolio amortizes.

Business Services Segment

Our Business Services segment generates its revenue from servicing our FFELP Loan portfolio as well as providing servicing and asset recovery services for loans on behalf of Guarantors of FFELP Loans and other institutions, including ED, higher education institutions and other federal, state, court and municipal clients.

Other

Our Other segment primarily consists of activities of our holding company, including the repurchase of debt, the corporate liquidity portfolio and all unallocated overhead. We also include results from certain smaller wind-down and discontinued operations within this segment.

Key Financial Measures

Our operating results are primarily driven by net interest income from our student loan portfolios, provision for loan losses, the revenues and expenses generated by our servicing and asset recovery businesses, and gains and losses on subsidiary sales, loan sales and debt repurchases. We manage and assess the performance of each business segment separately as each is focused on different customers and each derives its revenue from different activities and services. A brief summary of our key financial measures (net interest income; provisions for loan losses; charge-offs and delinquencies; servicing and asset recovery revenues; other income (loss); and operating expenses) can be found in Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2014 Form 10-K.

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Third-Quarter 2015 Summary of Results

We report financial results on a GAAP basis and also present certain “Core Earnings” performance measures. Our management, board of directors, credit rating agencies, lenders and investors use these “Core Earnings” measures to monitor our business performance. See “‘Core Earnings’ — Definition and Limitations” for a further discussion and a complete reconciliation between GAAP net income and “Core Earnings.”

Third-quarter 2015 GAAP net income was $237 million ($0.63 diluted earnings per share), versus net income of $359 million ($0.85 diluted earnings per share) in the third-quarter 2014. The changes in GAAP net income are impacted by the same “Core Earnings” items discussed below, as well as changes in net income attributable to (1) the financial results attributable to the operations of the consumer banking business prior to the April 30, 2014 spin-off of Navient from SLM Corporation, and related restructuring and reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off, (2) unrealized, mark-to-market gains/losses on derivatives and (3) goodwill and acquired intangible asset amortization and impairment. These items are recognized in GAAP results but have not been included in “Core Earnings” results. Third-quarter 2015 GAAP results included gains of $108 million from derivative accounting treatment that are excluded from “Core Earnings” results, compared with gains of $226 million in the year-ago period. See “‘Core Earnings’ — Definition and Limitations — Differences between ‘Core Earnings’ and GAAP” for a complete reconciliation between GAAP net income and “Core Earnings.”

“Core earnings” for the quarter were $174 million ($0.47 diluted earnings per share), compared with $218 million ($0.52 diluted earnings per share) for the year-ago quarter. The decrease is primarily the result of a $69 million reduction in net interest income. Third-quarter 2015 operating expenses totaled $228 million, including $8 million ($0.01 diluted earnings per share) of regulatory-related costs and $11 million ($0.02 diluted earnings per share) of one-time conversion costs to move $4.9 billion of FFELP Loans to our servicing system.

During the first nine months of 2015, we:

• acquired $2.9 billion of student loans;

• issued $2.8 billion of FFELP asset-backed securities (“ABS”), $1.4 billion of Private Education Loan ABS and $500 million of unsecured debt,

• repurchased 41.9 million common shares for $775 million on the open market; and

• paid three quarterly common stock dividends of $0.16 per share, up from $0.15 per share in the prior year.

Results of Operations

We present the results of operations below first on a consolidated basis in accordance with GAAP. Following our discussion of consolidated earnings results on a GAAP basis, we present our results on a segment basis. We have four business segments: FFELP Loans, Private Education Loans, Business Services and Other. Since these segments operate in distinct business environments and we manage and evaluate the financial performance of these segments using non-GAAP financial measures, these segments are presented on a “Core Earnings” basis (see “‘Core Earnings’ — Definition and Limitations”).

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GAAP Statements of Income (Unaudited)

	Three Months Ended September 30,					Increase (Decrease)						Nine Months Ended September 30,					Increase (Decrease)
(In millions, except per share data)	2015		2014			$			%			2015		2014			$			%
Interest income:
FFELP Loans	$	630	$	638		$	(8	)		(1	)%	$	1,892	$	1,916		$	(24	)		(1	)%
Private Education Loans		444		490			(46	)		(9	)		1,335		1,673			(338	)		(20	)
Other loans		1		2			(1	)		(50	)		5		7			(2	)		(29	)
Cash and investments		2		2			—			—			6		7			(1	)		(14	)
Total interest income		1,077		1,132			(55	)		(5	)		3,238		3,603			(365	)		(10	)
Total interest expense		524		508			16			3			1,553		1,550			3			—
Net interest income		553		624			(71	)		(11	)		1,685		2,053			(368	)		(18	)
Less: provisions for loan losses		123		140			(17	)		(12	)		446		490			(44	)		(9	)
Net interest income after provisions for loan losses		430		484			(54	)		(11	)		1,239		1,563			(324	)		(21	)
Other income (loss):
Gains on sales of loans and investments		—		—			—			—			12		—			12			100
Gains (losses) on derivative and hedging activities, net		20		108			(88	)		(81	)		73		161			(88	)		(55	)
Servicing revenue		76		81			(5	)		(6	)		258		217			41			19
Asset recovery revenue		85		65			20			31			273		308			(35	)		(11	)
Gains on debt repurchases		—		—			—			—			—		—			—			—
Other income		—		34			(34	)		(100	)		15		49			(34	)		(69	)
Total other income		181		288			(107	)		(37	)		631		735			(104	)		(14	)
Expenses:
Operating expenses		228		195			33			17			683		773			(90	)		(12	)
Goodwill and acquired intangible asset impairment and amortization expense		3		2			1			50			7		7			—			—
Restructuring and other reorganization expenses		—		14			(14	)		(100	)		32		102			(70	)		(69	)
Total expenses		231		211			20			9			722		882			(160	)		(18	)
Income from continuing operations, before income tax expense		380		561			(181	)		(32	)		1,148		1,416			(268	)		(19	)
Income tax expense		144		200			(56	)		(28	)		438		530			(92	)		(17	)
Net income from continuing operations		236		361			(125	)		(35	)		710		886			(176	)		(20	)
Income (loss) from discontinued operations, net of tax expense (benefit)		1		(2	)		3			150			1		(1	)		2			200
Net income		237		359			(122	)		(34	)		711		885			(174	)		(20	)
Less: net income (loss) attributable to noncontrolling interest		—		—			—			—			—		—			—			—
Net income attributable to Navient Corporation		237		359			(122	)		(34	)		711		885			(174	)		(20	)
Preferred stock dividends		—		—			—			—			—		6			(6	)		(100	)
Net income attributable to Navient Corporation common stock	$	237	$	359		$	(122	)		(34	)%	$	711	$	879		$	(168	)		(19	)%
Basic earnings per common share attributable to Navient Corporation	$	.64	$	.87		$	(.23	)		(26	)%	$	1.86	$	2.09		$	(.23	)		(11	)%
Diluted earnings per common share attributable to Navient Corporation	$	.63	$	.85		$	(.22	)		(26	)%	$	1.83	$	2.05		$	(.22	)		(11	)%
Dividends per common share attributable to Navient Corporation	$	.16	$	.15		$	.01			7	%	$	.48	$	.45		$	.03			7	%

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Consolidated Earnings Summary — GAAP Basis

Three Months Ended September 30, 2015 Compared with Three Months Ended September 30, 2014

For the three months ended September 30, 2015, net income was $237 million, or $0.63 diluted earnings per common share, compared with net income of $359 million, or $0.85 diluted earnings per common share, for the three months ended September 30, 2014. The decrease in net income was primarily due to a $71 million decline in net interest income, an $88 million decrease in net gains on derivative and hedging activities, a $34 million decrease in other income and a $33 million increase in operating expenses. This was partially offset by a $17 million decrease in the provision for loan losses, a $20 million increase in asset recovery revenue and a $14 million decrease in restructuring and other reorganization expenses.

The primary contributors to each of the identified drivers of changes in net income for the current quarter compared with the year-ago quarter are as follows:

• Net interest income decreased by $71 million, primarily due to a reduction in Private Education Loan net interest income resulting from a decline in the loan balance and net interest margin, as well as a reduction in the net interest margin on the FFELP Loans.

• Provisions for loan losses decreased $17 million primarily as a result of the overall improvement in Private Education Loans’ credit quality, delinquency and charge-off trends leading to decreases in expected future charge-offs.

• Net gains on derivative and hedging activities decreased $88 million. The primary factors affecting the change were interest rate and foreign currency fluctuations, which primarily affected the valuations of our Floor Income Contracts, basis swaps and foreign currency hedges during each period. Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates, credit risk, foreign currency fluctuations and other market factors. As a result, net gains and losses on derivative and hedging activities may continue to vary significantly in future periods.

• Asset recovery revenue increased $20 million primarily as a result of higher asset recovery volume and revenue from Gila LLC, acquired in first-quarter 2015.

• Other income decreased $34 million primarily due to a reduction in foreign currency translation gains. The foreign currency translation gains relate to a portion of our foreign currency denominated debt that does not receive hedge accounting treatment. These gains were partially offset by the “gains (losses) on derivative and hedging activities, net” line item on the income statement related to the derivatives used to economically hedge these debt instruments.

• Operating expenses increased $33 million. This increase was primarily due to operating costs related to Gila LLC, which was acquired in first-quarter 2015, incremental third-party servicing expenses related to an $8.5 billion loan acquisition in fourth-quarter 2014 (including $11 million of one-time conversion costs to move $4.9 billion of FFELP Loans to our servicing system) and increased regulatory-related costs.

• Restructuring and other reorganization expenses decreased from $14 million in the year-ago quarter to $0 million. The year-ago quarter’s expenses were primarily related to third-party costs incurred in connection with the Spin-Off.

We repurchased 12.1 million shares and 9.5 million shares of our common stock during the three months ended September 30, 2015 and 2014, respectively, as part of our common share repurchase program. Primarily as a result of ongoing common share repurchases, our average outstanding diluted shares decreased by 48 million common shares from the year-ago quarter.

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Nine Months Ended September 30, 2015 Compared with Nine Months Ended September 30, 2014

For the nine months ended September 30, 2015, net income was $711 million, or $1.83 diluted earnings per common share, compared with net income of $885 million, or $2.05 diluted earnings per common share, for the nine months ended September 30, 2014. The decrease in net income was primarily due to a $368 million decline in net interest income, an $88 million decrease in net gains on derivative and hedging activities, a $35 million decrease in asset recovery revenue and a $34 million decrease in other income. This was partially offset by a $44 million decrease in the provision for loan losses, a $41 million increase in servicing revenue, a $90 million decrease in operating expenses and a $70 million decrease in restructuring and other reorganization expenses.

The primary contributors to each of the identified drivers of changes in net income for the current nine-month period compared with the year-ago nine-month period are as follows:

• Net interest income decreased by $368 million, of which $186 million related to the deemed distribution of SLM BankCo on April 30, 2014. Also contributing to the decrease was a reduction in Private Education Loan net interest income due to a decline in the loan balance and net interest margin, as well as a reduction in the net interest margin on the FFELP Loans.

• Provisions for loan losses declined $44 million, of which $49 million related to the deemed distribution of SLM BankCo on April 30, 2014, partially offset by an increase to the Private Education Loan provision as a result of an increase in the amount of loans exiting deferment status in 2014 over prior years and those loans experiencing unfavorable credit trends compared to loans that exited deferment in prior years. This issue resulted in the second-quarter 2015 Private Education Loan provision being elevated at $191 million versus $117 million for third-quarter 2015 and $120 million for first-quarter 2015.

• Net gains on derivative and hedging activities decreased $88 million. The primary factors affecting the change were interest rate and foreign currency fluctuations, which primarily affected the valuations of our Floor Income Contracts, basis swaps and foreign currency hedges during each period. Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates, credit risk, foreign currency fluctuations and other market factors. As a result, net gains and losses on derivative and hedging activities may continue to vary significantly in future periods.

• Servicing revenue increased $41 million primarily as a result of increasing our recovery expectation on previously assessed late fees, as well as a general increase in third-party servicing revenue, primarily related to servicing for ED.

• Asset recovery revenue decreased $35 million primarily as a result of the Bipartisan Budget Act (the “Budget Act”) enacted on December 26, 2013 and effective on July 1, 2014, which reduced the amount paid to Guarantor agencies for defaulted FFELP Loans that are rehabilitated. This legislative reduction in fees represents $78 million of the decrease in asset recovery revenue. This reduction was partially offset by higher asset recovery volume and revenue from Gila LLC, acquired in first-quarter 2015.

• Other income decreased $34 million due in part to a reduction in foreign currency translation gains. The foreign currency translation gains relate to a portion of our foreign currency denominated debt that does not receive hedge accounting treatment. These gains were partially offset by the “gains (losses) on derivative and hedging activities, net” line item on the income statement related to the derivatives used to economically hedge these debt instruments.

• In the first quarter of 2014, we recorded $103 million of expenses related to the settlement of regulatory matters. Excluding these expenses, operating expenses increased $13 million. This increase was primarily due to operating costs related to Gila LLC, which was acquired in first-quarter 2015, incremental third-party servicing expenses related to an $8.5 billion loan acquisition in fourth-quarter 2014 (including $11 million of one-time conversion costs to move $4.9 billion of FFELP Loans to our servicing system) and increased regulatory-related costs. This was partially offset by $63 million related to the deemed distribution of SLM BankCo on April 30, 2014

• Restructuring and other reorganization expenses decreased $70 million, from $102 million to $32 million. The year-ago period’s expenses were primarily related to third-party costs incurred in connection with the Spin-Off. During the prior quarter, the Company launched a restructuring initiative to simplify and

52

streamline its management structure post-Spin-Off to improve the operating efficiency and effectiveness of the organization, and as a result recorded $29 million of restructuring expense primarily related to expected severance and other related costs.

We repurchased 41.9 million shares and 21.7 million shares of our common stock during the nine months ended September 30, 2015 and 2014, respectively, as part of our common share repurchase program. Primarily as a result of ongoing common share repurchases, our average outstanding diluted shares decreased by 40 million common shares from the year-ago period.

“Core Earnings” — Definition and Limitations

We prepare financial statements and present financial results in accordance with GAAP. However, we also evaluate our business segments and present financial results on a basis that differs from GAAP. We refer to this different basis of presentation as “Core Earnings.” We provide this “Core Earnings” basis of presentation on a consolidated basis for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our “Core Earnings” basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide “Core Earnings” disclosure in the notes to our consolidated financial statements for our business segments.

“Core Earnings” are not a substitute for reported results under GAAP. We use “Core Earnings” to manage each business segment because “Core Earnings” reflect adjustments to GAAP financial results for three items, discussed below, that are either related to the Spin-Off or create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that “Core Earnings” provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information because we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. When compared to GAAP results, the three items we remove to result in our “Core Earnings” presentations are:

1. The financial results attributable to the operations of SLM BankCo prior to the Spin-Off and related restructuring and other reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off. For GAAP purposes, Navient reflected the deemed distribution of SLM BankCo on April 30, 2014. For “Core Earnings,” we exclude the consumer banking business as if it had never been a part of Navient’s historical results prior to the deemed distribution of SLM BankCo on April 30, 2014;

2. Unrealized mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness; and

3. The accounting for goodwill and acquired intangible assets.

While GAAP provides a uniform, comprehensive basis of accounting, for the reasons described above, our “Core Earnings” basis of presentation does not. “Core Earnings” are subject to certain general and specific limitations that investors should carefully consider. For example, there is no comprehensive, authoritative guidance for management reporting. Our “Core Earnings” are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Accordingly, our “Core Earnings” presentation does not represent a comprehensive basis of accounting. Investors, therefore, may not be able to compare our performance with that of other financial services companies based upon “Core Earnings.” “Core Earnings” results are only meant to supplement GAAP results by providing additional information regarding the operational and performance indicators that are most closely used by management, our board of directors, credit rating agencies, lenders and investors to assess performance.

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The following tables show “Core Earnings” for each business segment and our business as a whole along with the adjustments made to the income/expense items to reconcile the amounts to our reported GAAP results as required by GAAP and reported in “Note 13 — Segment Reporting.”

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	526	$	444	$	—	$	—		$	—		$	970	$	164		$	(60	)	$	104	$	1,074
Other loans		—		—		—		1			—			1		—			—			—		1
Cash and investments		2		—		—		—			—			2		—			—			—		2
Total interest income		528		444		—		1			—			973		164			(60	)		104		1,077
Total interest expense		317		170		—		26			—			513		11			—			11		524
Net interest income (loss)		211		274		—		(25	)		—			460		153			(60	)		93		553
Less: provisions for loan losses		7		117		—		(1	)		—			123		—			—			—		123
Net interest income (loss) after provisions for loan losses		204		157		—		(24	)		—			337		153			(60	)		93		430
Other income (loss):
Gains on sales of loans and investments		—		—		—		—			—			—		—			—			—		—
Servicing revenue		16		5		161		—			(106	)		76		—			—			—		76
Asset recovery revenue		—		—		85		—			—			85		—			—			—		85
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		2		3			—			5		(153	)		168			15		20
Total other income (loss)		16		5		248		3			(106	)		166		(153	)		168			15		181
Expenses:
Direct operating expenses		109		39		123		9			(106	)		174		—			—			—		174
Overhead expenses		—		—		—		54			—			54		—			—			—		54
Operating expenses		109		39		123		63			(106	)		228		—			—			—		228
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			3			3		3
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			—			—		—
Total expenses		109		39		123		63			(106	)		228		—			3			3		231
Income (loss) from continuing operations, before income tax expense (benefit)		111		123		125		(84	)		—			275		—			105			105		380
Income tax expense (benefit)(3)		41		46		46		(31	)		—			102		—			42			42		144
Net income (loss) from continuing operations		70		77		79		(53	)		—			173		—			63			63		236
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	70	$	77	$	79	$	(52	)	$	—		$	174	$	—		$	63		$	63	$	237

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo		Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—	$	93	$	—		$	93
Total other income		—		15		—			15
Operating expenses		—		—		—			—
Goodwill and acquired intangible asset impairment and amortization		—		—		3			3
Restructuring and other reorganization expenses		—		—		—			—
Total “Core Earnings” adjustments to GAAP	$	—	$	108	$	(3	)		105
Income tax expense									42
Net income								$	63

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

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	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	531	$	490	$	—		$	—		$	—		$	1,021		$	167		$	(60	)	$	107	$	1,128
Other loans		—		—		—			2			—			2			—			—			—		2
Cash and investments		1		—		—			1			—			2			—			—			—		2
Total interest income		532		490		—			3			—			1,025			167			(60	)		107		1,132
Total interest expense		293		174		—			29			—			496			10			2			12		508
Net interest income (loss)		239		316		—			(26	)		—			529			157			(62	)		95		624
Less: provisions for loan losses		10		130		—			—			—			140			—			—			—		140
Net interest income (loss) after provisions for loan losses		229		186		—			(26	)		—			389			157			(62	)		95		484
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		16		10		167			—			(112	)		81			—			—			—		81
Asset recovery revenue		—		—		65			—			—			65			—			—			—		65
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		3			8			—			11			(157	)		288			131		142
Total other income (loss)		16		10		235			8			(112	)		157			(157	)		288			131		288
Expenses:
Direct operating expenses		118		40		98			3			(112	)		147			—			—			—		147
Overhead expenses		—		—		—			48			—			48			—			—			—		48
Operating expenses		118		40		98			51			(112	)		195			—			—			—		195
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			2			2		2
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			14			14		14
Total expenses		118		40		98			51			(112	)		195			—			16			16		211
Income (loss) from continuing operations, before income tax expense (benefit)		127		156		137			(69	)		—			351			—			210			210		561
Income tax expense (benefit)(3)		48		58		50			(25	)		—			131			—			69			69		200
Net income (loss) from continuing operations		79		98		87			(44	)		—			220			—			141			141		361
Loss from discontinued operations, net of tax benefit		—		—		(2	)		—			—			(2	)		—			—			—		(2	)
Net income (loss)	$	79	$	98	$	85		$	(44	)	$	—		$	218		$	—		$	141		$	141	$	359

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	95	$	—		$	95
Total other income		—			131		—			131
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		2			2
Restructuring and other reorganization expenses		14			—		—			14
Total “Core Earnings” adjustments to GAAP	$	(14	)	$	226	$	(2	)		210
Income tax expense										69
Net income									$	141

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

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	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,581	$	1,335	$	—	$	—		$	—		$	2,916	$	489		$	(178	)	$	311	$	3,227
Other loans		—		—		—		5			—			5		—			—			—		5
Cash and investments		5		—		—		1			—			6		—			—			—		6
Total interest income		1,586		1,335		—		6			—			2,927		489			(178	)		311		3,238
Total interest expense		928		514		—		84			—			1,526		27			—			27		1,553
Net interest income (loss)		658		821		—		(78	)		—			1,401		462			(178	)		284		1,685
Less: provisions for loan losses		19		428		—		(1	)		—			446		—			—			—		446
Net interest income (loss) after provisions for loan losses		639		393		—		(77	)		—			955		462			(178	)		284		1,239
Other income (loss):
Gains on sales of loans and investments		12		—		—		—			—			12		—			—			—		12
Servicing revenue		78		17		487		—			(324	)		258		—			—			—		258
Asset recovery revenue		—		—		273		—			—			273		—			—			—		273
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		4		11			—			15		(462	)		535			73		88
Total other income (loss)		90		17		764		11			(324	)		558		(462	)		535			73		631
Expenses:
Direct operating expenses		336		127		355		20			(324	)		514		—			—			—		514
Overhead expenses		—		—		—		169			—			169		—			—			—		169
Operating expenses		336		127		355		189			(324	)		683		—			—			—		683
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			7			7		7
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			32			32		32
Total expenses		336		127		355		189			(324	)		683		—			39			39		722
Income (loss) from continuing operations, before income tax expense (benefit)		393		283		409		(255	)		—			830		—			318			318		1,148
Income tax expense (benefit)(3)		146		105		152		(95	)		—			308		—			130			130		438
Net income (loss) from continuing operations		247		178		257		(160	)		—			522		—			188			188		710
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	247	$	178	$	257	$	(159	)	$	—		$	523	$	—		$	188		$	188	$	711

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	284	$	—		$	284
Total other income		—			73		—			73
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		32			—		—			32
Total “Core Earnings” adjustments to GAAP	$	(32	)	$	357	$	(7	)		318
Income tax expense										130
Net income									$	188

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

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	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,564	$	1,475	$	—		$	—		$	—		$	3,039		$	532		$	18		$	550	$	3,589
Other loans		—		—		—			7			—			7			—			—			—		7
Cash and investments		3		—		—			3			—			6			—			1			1		7
Total interest income		1,567		1,475		—			10			—			3,052			532			19			551		3,603
Total interest expense		871		532		—			84			—			1,487			32			31			63		1,550
Net interest income (loss)		696		943		—			(74	)		—			1,565			500			(12	)		488		2,053
Less: provisions for loan losses		30		411		—			—			—			441			—			49			49		490
Net interest income (loss) after provisions for loan losses		666		532		—			(74	)		—			1,124			500			(61	)		439		1,563
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		42		18		502			—			(345	)		217			—			—			—		217
Asset recovery revenue		—		—		308			—			—			308			—			—			—		308
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		4			19			—			23			(500	)		687			187		210
Total other income (loss)		42		18		814			19			(345	)		548			(500	)		687			187		735
Expenses:
Direct operating expenses		363		138		286			118			(345	)		560			—			35			35		595
Overhead expenses		—		—		—			149			—			149			—			29			29		178
Operating expenses		363		138		286			267			(345	)		709			—			64			64		773
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			7			7		7
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			102			102		102
Total expenses		363		138		286			267			(345	)		709			—			173			173		882
Income (loss) from continuing operations, before income tax expense (benefit)		345		412		528			(322	)		—			963			—			453			453		1,416
Income tax expense (benefit)(3)		131		153		197			(120	)		—			361			—			169			169		530
Net income (loss) from continuing operations		214		259		331			(202	)		—			602			—			284			284		886
Loss from discontinued operations, net of tax benefit		—		—		(1	)		—			—			(1	)		—			—			—		(1	)
Net income (loss)	$	214	$	259	$	330		$	(202	)	$	—		$	601		$	—		$	284		$	284	$	885

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	137		$	302	$	—		$	439
Total other income		14			173		—			187
Operating expenses		64			—		—			64
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		102			—		—			102
Total “Core Earnings” adjustments to GAAP	$	(15	)	$	475	$	(7	)		453
Income tax expense										169
Net income									$	284

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

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Differences between “Core Earnings” and GAAP

The following discussion summarizes the differences between “Core Earnings” and GAAP net income and details each specific adjustment required to reconcile our “Core Earnings” segment presentation to our GAAP earnings.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
“Core Earnings” net income attributable to Navient Corporation	$	174		$	218		$	523		$	601
“Core Earnings” adjustments to GAAP:
Net impact of the removal of SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off		—			(14	)		(32	)		(15	)
Net impact of derivative accounting		108			226			357			475
Net impact of goodwill and acquired intangible assets		(3	)		(2	)		(7	)		(7	)
Net tax effect		(42	)		(69	)		(130	)		(169	)
Total “Core Earnings” adjustments to GAAP		63			141			188			284
GAAP net income attributable to Navient Corporation	$	237		$	359		$	711		$	885

1) SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off: On April 30, 2014, the Spin-Off of Navient from SLM Corporation was completed and Navient became an independent, publicly-traded company. Due to the relative significance of Navient to SLM Corporation prior to the Spin-Off, among other factors, for financial reporting purposes Navient is treated as the “accounting spinnor” and therefore is the “accounting successor” to SLM Corporation as constituted prior to the Spin-Off, notwithstanding the legal form of the Spin-Off. Since Navient is treated for accounting purposes as the “accounting spinnor,” the GAAP financial statements of Navient reflect the deemed distribution of SLM BankCo to SLM BankCo’s stockholders on April 30, 2014.

For “Core Earnings,” we have assumed SLM BankCo was never a part of Navient’s historical results prior to the deemed distribution of SLM BankCo on April 30, 2014 and we have removed the restructuring and other reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off. Excluding these items provides management with a useful basis from which to better evaluate results from ongoing operations against results from prior periods. The adjustment relates to the exclusion of the consumer banking business and represents the operations, assets, liabilities and equity of SLM BankCo, which is comprised of Sallie Mae Bank, Upromise Rewards, the Insurance Business, and the Private Education Loan origination functions. Included in these amounts are also certain general corporate overhead expenses related to the consumer banking business. General corporate overhead consists of costs primarily associated with accounting, finance, legal, human resources, certain information technology costs, stock compensation, and executive management and the board of directors. These costs were generally allocated to the consumer banking business based on the proportionate level of effort provided to the consumer banking business relative to SLM Corporation using a relevant allocation driver (e.g., in proportion to the number of employees by function that were being transferred to SLM BankCo as opposed to remaining at Navient). All intercompany transactions between SLM BankCo and Navient have been eliminated. In addition, all prior

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preferred stock dividends have been removed as SLM BankCo succeeded SLM Corporation as the issuer of the preferred stock in connection with the Spin-Off.

	Three Months Ended September 30,					Nine Months Ended September 30,
(Dollars in millions)	2015		2014			2015			2014
SLM BankCo net income, before income tax expense	$	—	$	—		$	—		$	87
Restructuring and other reorganization expense in connection with the Spin-Off		—		(14	)		(32	)		(102	)
Total net impact of SLM BankCo	$	—	$	(14	)	$	(32	)	$	(15	)

2) Derivative Accounting: “Core Earnings” exclude periodic unrealized gains and losses that are caused by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP, as well as the periodic unrealized gains and losses that are a result of ineffectiveness recognized related to effective hedges under GAAP. These unrealized gains and losses occur in our FFELP Loans, Private Education Loans and Other business segments. Under GAAP, for our derivatives that are held to maturity, the cumulative net unrealized gain or loss over the life of the contract will equal $0 except for Floor Income Contracts, where the cumulative unrealized gain will equal the amount for which we sold the contract. In our “Core Earnings” presentation, we recognize the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.

The accounting for derivatives requires that changes in the fair value of derivative instruments be recognized currently in earnings, with no fair value adjustment of the hedged item, unless specific hedge accounting criteria are met. We believe that our derivatives are effective economic hedges, and as such, are a critical element of our interest rate and foreign currency risk management strategy. However, some of our derivatives, primarily Floor Income Contracts and certain basis swaps, do not qualify for hedge accounting treatment and the stand-alone derivative must be marked-to-market in the income statement with no consideration for the corresponding change in fair value of the hedged item. These gains and losses recorded in “Gains (losses) on derivative and hedging activities, net” are primarily caused by interest rate and foreign currency exchange rate volatility and changing credit spreads during the period as well as the volume and term of derivatives not receiving hedge accounting treatment.

Our Floor Income Contracts are written options that must meet more stringent requirements than other hedging relationships to achieve hedge effectiveness. Specifically, our Floor Income Contracts do not qualify for hedge accounting treatment because the pay down of principal of the student loans underlying the Floor Income embedded in those student loans does not exactly match the change in the notional amount of our written Floor Income Contracts. Additionally, the term, the interest rate index, and the interest rate index reset frequency of the Floor Income Contract can be different than that of the student loans. Under derivative accounting treatment, the upfront contractual payment is deemed a liability and changes in fair value are recorded through income throughout the life of the contract. The change in the value of Floor Income Contracts is primarily caused by changing interest rates that cause the amount of Floor Income earned on the underlying student loans and paid to the counterparties to vary. This is economically offset by the change in value of the student loan portfolio earning Floor Income but that offsetting change in value is not recognized. We believe the Floor Income Contracts are economic hedges because they effectively fix the amount of Floor Income earned over the contract period, thus eliminating the timing and uncertainty that changes in interest rates can have on Floor Income for that period. Therefore, for purposes of “Core Earnings,” we have removed the unrealized gains and losses related to these contracts and added back the amortization of the net contractual premiums received on the Floor Income Contracts. The amortization of the net contractual premiums received on the Floor Income Contracts for “Core Earnings” is reflected in student loan interest income. Under GAAP accounting, the premiums received on the Floor Income Contracts are recorded as revenue in the “gains (losses) on derivative and hedging activities, net” line item by the end of the contracts’ lives.

Basis swaps are used to convert floating rate debt from one floating interest rate index to another to better match the interest rate characteristics of the assets financed by that debt. We primarily use basis swaps to hedge

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our student loan assets that are primarily indexed to LIBOR or Prime. The accounting for derivatives requires that when using basis swaps, the change in the cash flows of the hedge effectively offset both the change in the cash flows of the asset and the change in the cash flows of the liability. Our basis swaps hedge variable interest rate risk; however, they generally do not meet this effectiveness test because the index of the swap does not exactly match the index of the hedged assets as required for hedge accounting treatment. Additionally, some of our FFELP Loans can earn at either a variable or a fixed interest rate depending on market interest rates and therefore swaps economically hedging these FFELP Loans do not meet the criteria for hedge accounting treatment. As a result, under GAAP, these swaps are recorded at fair value with changes in fair value reflected currently in the income statement.

The table below quantifies the adjustments for derivative accounting between GAAP and “Core Earnings” net income.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
“Core Earnings” derivative adjustments:
Gains (losses) on derivative and hedging activities, net, included in other income	$	20		$	108		$	73		$	161
Plus: Realized losses on derivative and hedging activities, net(1)		153			157			462			500
Unrealized gains on derivative and hedging activities, net(2)		173			265			535			661
Amortization of net premiums on Floor Income Contracts in net interest income for “Core Earnings”		(60	)		(60	)		(178	)		(195	)
Other derivative accounting adjustments(3)		(5	)		21			—			9
Total net impact of derivative accounting(4)	$	108		$	226		$	357		$	475

⁽¹⁾  See “Reclassification of Realized Gains (Losses) on Derivative and Hedging Activities” below for a detailed breakdown of the components of realized losses on derivative and hedging activities.

⁽²⁾  “Unrealized gains on derivative and hedging activities, net” comprises the following unrealized mark-to-market gains (losses):

	Three Months Ended September 30,					Nine Months Ended September 30,
(Dollars in millions)	2015		2014			2015		2014
Floor Income Contracts	$	69	$	195		$	312	$	508
Basis swaps		40		(9	)		46		3
Foreign currency hedges		36		58			138		72
Other		28		21			39		78
Total unrealized gains on derivative and hedging activities, net	$	173	$	265		$	535	$	661

⁽³⁾  Other derivative accounting adjustments consist of adjustments related to: (1) foreign currency denominated debt that is adjusted to spot foreign exchange rates for GAAP where such adjustment are reversed for “Core Earnings” and (2) certain terminated derivatives that did not receive hedge accounting treatment under GAAP but were economic hedges under “Core Earnings” and, as a result, such gains or losses amortized into “Core Earnings” over the life of the hedged item.

⁽⁴⁾  Negative amounts are subtracted from “Core Earnings” net income to arrive at GAAP net income and positive amounts are added to “Core Earnings” net income to arrive at GAAP net income.

Reclassification of Realized Gains (Losses) on Derivative and Hedging Activities

Derivative accounting requires net settlement income/expense on derivatives and realized gains/losses related to derivative dispositions (collectively referred to as “realized gains (losses) on derivative and hedging

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activities”) that do not qualify as hedges to be recorded in a separate income statement line item below net interest income. Under our “Core Earnings” presentation, these gains and losses are reclassified to the income statement line item of the economically hedged item. For our “Core Earnings” net interest margin, this would primarily include: (a) reclassifying the net settlement amounts related to our Floor Income Contracts to student loan interest income and (b) reclassifying the net settlement amounts related to certain of our basis swaps to debt interest expense. The table below summarizes the realized losses on derivative and hedging activities and the associated reclassification on a “Core Earnings” basis.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Reclassification of realized gains (losses) on derivative and hedging activities:
Net settlement expense on Floor Income Contracts reclassified to net interest income	$	(164	)	$	(167	)	$	(489	)	$	(532	)
Net settlement income on interest rate swaps reclassified to net interest income		11			10			27			32
Net realized gains on terminated derivative contracts reclassified to other income		—			—			—			—
Total reclassifications of realized losses on derivative and hedging activities	$	(153	)	$	(157	)	$	(462	)	$	(500	)

Cumulative Impact of Derivative Accounting under GAAP compared to “Core Earnings”

As of September 30, 2015, derivative accounting has reduced GAAP equity by approximately $429 million as a result of cumulative net unrealized losses (after tax) recognized under GAAP, but not in “Core Earnings.” The following table rolls forward the cumulative impact to GAAP equity due to these unrealized after tax net losses related to derivative accounting.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Beginning impact of derivative accounting on GAAP equity	$	(443	)	$	(760	)	$	(553	)	$	(926	)
Net impact of net unrealized gains (losses) under derivative accounting(1)		14			143			124			309
Ending impact of derivative accounting on GAAP equity	$	(429	)	$	(617	)	$	(429	)	$	(617	)

⁽¹⁾  Net impact of net unrealized gains (losses) under derivative accounting is composed of the following:

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Total pre-tax net impact of derivative accounting recognized in net income(a)	$	108		$	226		$	357		$	475
Tax impact of derivative accounting adjustments recognized in net income		(38	)		(83	)		(142	)		(159	)
Change in unrealized gain (losses) on derivatives, net of tax recognized in other comprehensive income		(56	)		—			(91	)		(7	)
Net impact of net unrealized gains (losses) under derivative accounting	$	14		$	143		$	124		$	309

^(a)  See “‘Core Earnings’ derivative adjustments” table above.

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Hedging FFELP Loan Embedded Floor Income

Net Floor premiums received on Floor Income Contracts that have not been amortized into “Core Earnings” as of the respective year-ends are presented in the table below. These net premiums will be recognized in “Core Earnings” in future periods. As of September 30, 2015, the remaining amortization term of the net floor premiums was approximately 4.3 years for existing contracts. Historically, we have sold Floor Income Contracts on a periodic basis and depending upon market conditions and pricing, we may enter into additional Floor Income Contracts in the future. The balance of unamortized Floor Income Contracts will increase as we sell new contracts and decline due to the amortization of existing contracts.

In addition to using Floor Income Contracts, we also use pay fixed interest rate swaps to hedge the embedded Floor Income within FFELP Loans. These interest rate swaps qualify as GAAP hedges and are accounted for as cash flow hedges of variable rate debt. For GAAP, gains and losses on the effective portion of these hedges are recorded in accumulated other comprehensive income and gains and losses on the ineffective portion are recorded immediately to earnings. Hedged Floor Income from these cash flow hedges that has not been recognized into “Core Earnings” and GAAP as of the respective period-ends is presented in the table below. This hedged Floor Income will be recognized in “Core Earnings” and GAAP in future periods and is presented net of tax. As of September 30, 2015, the hedged period is from April 2016 through December 2019. Historically, we have used pay fixed interest rate swaps on a periodic basis to hedge embedded Floor Income and depending upon market conditions and pricing, we may enter into swaps in the future. The balance of unrecognized hedged Floor Income will increase as we enter into new swaps and decline as revenue is recognized.

(Dollars in millions)	September 30, 2015			September 30, 2014
Unamortized net Floor premiums (net of tax)	$	(183	)	$	(236	)
Unrecognized hedged Floor Income related to pay fixed interest rate swaps (net of tax)		(342	)		—
Total(1)	$	(525	)	$	(236	)

⁽¹⁾  $(833) million and $(374) million on a pre-tax basis as of September 30, 2015 and 2014, respectively.

3) Goodwill and Acquired Intangible Assets: Our “Core Earnings” exclude goodwill and intangible asset impairment and the amortization of acquired intangible assets. The following table summarizes the goodwill and acquired intangible asset adjustments.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
“Core Earnings” goodwill and acquired intangible asset adjustments(1)	$	(3	)	$	(2	)	$	(7	)	$	(7	)

⁽¹⁾  Negative amounts are subtracted from “Core Earnings” net income to arrive at GAAP net income.

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Business Segment Earnings Summary — “Core Earnings” Basis

FFELP Loans Segment

The following table includes “Core Earnings” results for our FFELP Loans segment.

	Three Months Ended September 30,				% Increase (Decrease)			Nine Months Ended September 30,				% Increase (Decrease)
(Dollars in millions)	2015		2014		2015 vs. 2014			2015		2014		2015 vs. 2014
“Core Earnings” interest income:
FFELP Loans	$	526	$	531		(1	)%	$	1,581	$	1,564		1	%
Cash and investments		2		1		100			5		3		67
Total “Core Earnings” interest income		528		532		(1	)		1,586		1,567		1
Total “Core Earnings” interest expense		317		293		8			928		871		7
Net “Core Earnings” interest income		211		239		(12	)		658		696		(5	)
Less: provision for loan losses		7		10		(30	)		19		30		(37	)
Net “Core Earnings” interest income after provision for loan losses		204		229		(11	)		639		666		(4	)
Gains on sales of loans and investments		—		—		—			12		—		100
Servicing revenue		16		16		—			78		42		86
Total other income		16		16		—			90		42		114
Direct operating expenses		109		118		(8	)		336		363		(7	)
Income before income tax expense		111		127		(13	)		393		345		14
Income tax expense		41		48		(15	)		146		131		11
“Core Earnings”	$	70	$	79		(11	)%	$	247	$	214		15	%

“Core Earnings” from the FFELP Loans segment were $70 million in the third quarter of 2015, compared with $79 million in the year-ago quarter. This decrease was primarily the result of a $28 million decrease in net interest income due to a decline in the net interest margin. This was partially offset by a decline in operating expenses. “Core Earnings” key performance metrics are as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
FFELP Loan spread		.90	%		1.02	%		.92	%		.98	%
Net interest margin		.81	%		.93	%		.83	%		.89	%
Provision for loan losses	$	7		$	10		$	19		$	30
Charge-offs	$	12		$	14		$	28		$	51
Charge-off rate		.06	%		.08	%		.05	%		.09	%
Total delinquency rate		15.9	%		15.1	%		15.9	%		15.1	%
Greater than 90-day delinquency rate		8.5	%		7.6	%		8.5	%		7.6	%
Forbearance rate		14.7	%		16.8	%		14.7	%		16.8	%

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FFELP Loan Net Interest Margin

The following table includes the “Core Earnings” basis FFELP Loan net interest margin along with reconciliation to the GAAP basis FFELP Loan net interest margin.

	Three Months Ended September 30,						Nine Months Ended September 30,
	2015			2014			2015			2014
“Core Earnings” basis FFELP Loan yield		2.60	%		2.56	%		2.59	%		2.56	%
Hedged Floor Income		.24			.24			.23			.26
Unhedged Floor Income		.16			.19			.16			.13
Consolidation Loan Rebate Fees		(.64	)		(.64	)		(.64	)		(.65	)
Repayment Borrower Benefits		(.11	)		(.11	)		(.11	)		(.11	)
Premium amortization		(.15	)		(.11	)		(.14	)		(.11	)
“Core Earnings” basis FFELP Loan net yield		2.10			2.13			2.09			2.08
“Core Earnings” basis FFELP Loan cost of funds		(1.20	)		(1.11	)		(1.17	)		(1.10	)
“Core Earnings” basis FFELP Loan spread		.90			1.02			.92			.98
“Core Earnings” basis other interest-earning asset spread impact		(.09	)		(.09	)		(.09	)		(.09	)
“Core Earnings” basis FFELP Loan net interest margin(1)		.81	%		.93	%		.83	%		.89	%
“Core Earnings” basis FFELP Loan net interest margin(1)		.81	%		.93	%		.83	%		.89	%
Adjustment for GAAP accounting treatment(2)		.39			.39			.38			.41
GAAP basis FFELP Loan net interest margin(1)		1.20	%		1.32	%		1.21	%		1.30	%

⁽¹⁾  The average balances of our FFELP Loan “Core Earnings” basis interest-earning assets for the respective periods are:

	Three Months Ended September 30,				Nine Months Ended September 30,
(Dollars in millions)	2015		2014		2015		2014
FFELP Loans	$	99,367	$	98,736	$	101,415	$	100,498
Other interest-earning assets		4,101		3,856		4,060		3,899
Total FFELP Loan “Core Earnings” basis interest-earning assets	$	103,468	$	102,592	$	105,475	$	104,397

⁽²⁾  Represents the reclassification of periodic interest accruals on derivative contracts from net interest income to other income, the reversal of the amortization of premiums received on Floor Income Contracts, and other derivative accounting adjustments. For further discussion of these adjustments, see section titled “‘Core Earnings’ — Definition and Limitations — Difference between ‘Core Earnings’ and GAAP” above.

The decrease in the net interest margin from prior periods is primarily the result of an increase in premium expense related to an $8.5 billion loan acquisition in the fourth quarter of 2014 as well as an increase in the cost of funds.

As of September 30, 2015, our FFELP Loan portfolio totaled $98.5 billion, comprising $37.9 billion of FFELP Stafford and Other Student Loans and $60.6 billion of FFELP Consolidation Loans. The weighted-average life of these portfolios as of September 30, 2015 was 4.8 years and 8.7 years, respectively, assuming a Constant Prepayment Rate (“CPR”) of 3 percent for each portfolio.

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Floor Income

The following table analyzes on a “Core Earnings” basis the ability of the FFELP Loans in our portfolio to earn Floor Income after September 30, 2015 and 2014, based on interest rates as of those dates.

	September 30, 2015									September 30, 2014
(Dollars in billions)	Fixed Borrower Rate			Variable Borrower Rate			Total			Fixed Borrower Rate			Variable Borrower Rate			Total
Student loans eligible to earn Floor Income	$	84.9		$	12.1		$	97.0		$	84.4		$	12.0		$	96.4
Less: post-March 31, 2006 disbursed loans required to rebate Floor Income		(44.1	)		(.9	)		(45.0	)		(42.6	)		(0.9	)		(43.5	)
Less: economically hedged Floor Income Contracts		(27.2	)		—			(27.2	)		(27.2	)		—			(27.2	)
Student loans eligible to earn Floor Income	$	13.6		$	11.2		$	24.8		$	14.6		$	11.1		$	25.7
Student loans earning Floor Income	$	13.6		$	1.4		$	15.0		$	14.6		$	1.5		$	16.1

The following table presents a projection of the average balance of FFELP Consolidation Loans for which Fixed Rate Floor Income has been economically hedged with derivatives for the period October 1, 2015 to December 31, 2019.

(Dollars in billions)	October 1, 2015 to December 31, 2015		2016		2017		2018		2019
Average balance of FFELP Consolidation Loans whose Floor Income is economically hedged	$	27.2	$	19.9	$	14.0	$	13.2	$	5.5

Servicing Revenue — FFELP Loans

The increase in servicing revenue for the nine months ended September 30, 2015 over the year-ago period is primarily the result of increasing our recovery expectation on previously assessed late fees.

Operating Expenses — FFELP Loans

Operating expenses for our FFELP Loans segment primarily include the contractual rates we pay to service loans in term asset-backed securitization trusts or a similar rate if a loan is not in a term financing facility (which is presented as an intercompany charge from the Business Services segment who services the loans), the fees we pay for third-party loan servicing and costs incurred to acquire loans. The intercompany revenue charged by the Business Services segment and included in those amounts was $106 million and $112 million for the quarters ended September 30, 2015 and 2014, respectively, and $324 million and $345 million for the nine months ended September 30, 2015 and 2014, respectively. These amounts exceed the actual cost of servicing the loans. Operating expenses were 44 basis points and 47 basis points of average FFELP Loans in the quarters ended September 30, 2015 and 2014, respectively, and 44 basis points and 48 basis points of average FFELP Loans in the nine months ended September 30, 2015 and 2014, respectively. The decrease in operating expenses from the year-ago quarter was primarily the result of the decrease in the average servicing rate paid.

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Private Education Loans Segment

The following table includes “Core Earnings” results for our Private Education Loans segment.

	Three Months Ended September 30,				% Increase (Decrease)			Nine Months Ended September 30,				% Increase (Decrease)
(Dollars in millions)	2015		2014		2015 vs. 2014			2015		2014		2015 vs. 2014
“Core Earnings” interest income:
Private Education Loans	$	444	$	490		(9	)%	$	1,335	$	1,475		(9	)%
Cash and investments		—		—		—			—		—		—
Total “Core Earnings” interest income		444		490		(9	)		1,335		1,475		(9	)
Total “Core Earnings” interest expense		170		174		(2	)		514		532		(3	)
Net “Core Earnings” interest income		274		316		(13	)		821		943		(13	)
Less: provision for loan losses		117		130		(10	)		428		411		4
Net “Core Earnings” interest income after provision for loan losses		157		186		(16	)		393		532		(26	)
Servicing revenue		5		10		(50	)		17		18		(6	)
Direct operating expenses		39		40		(3	)		127		138		(8	)
Income before income tax expense		123		156		(21	)		283		412		(31	)
Income tax expense		46		58		(21	)		105		153		(31	)
“Core Earnings”	$	77	$	98		(21	)%	$	178	$	259		(31	)%

Quarterly “Core Earnings” were $77 million compared with $98 million in the year-ago quarter. This decrease is primarily the result of a $42 million decrease in net interest income due to a decline in the balance of the portfolio and the net interest margin, partially offset by a $13 million decrease in the provision for Private Education Loan losses.

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“Core Earnings” key performance metrics are as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Private Education Loan spread		3.88	%		4.06	%		3.81	%		4.05	%
Net interest margin		3.77	%		3.96	%		3.68	%		3.96	%
Provision for loan losses	$	117		$	130		$	428		$	411
Net adjustment resulting from the change in the charge-off rate(1)	$	—		$	—		$	330		$	—
Net charge-offs remaining		148			158			517			543
Total net charge-offs	$	148		$	158		$	847		$	543
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.3	%		2.3	%		2.6	%		2.7	%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)(1)		—	%		—	%		1.7	%		—	%
Total delinquency rate		7.4	%		7.9	%		7.4	%		7.9	%
Greater than 90-day delinquency rate		3.4	%		3.4	%		3.4	%		3.4	%
Forbearance rate		4.0	%		4.4	%		4.0	%		4.4	%
Loans in repayment with more than 12 payments made		93.8	%		90.5	%		93.8	%		90.5	%
Cosigner rate		65	%		64	%		65	%		64	%
Average FICO		718			718			718			718

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

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Private Education Loan Net Interest Margin

The following table shows the “Core Earnings” basis Private Education Loan net interest margin along with reconciliation to the GAAP basis Private Education Loan net interest margin before provision for loan losses.

	Three Months Ended September 30,						Nine Months Ended September 30,
	2015			2014			2015			2014
“Core Earnings” basis Private Education Loan yield		6.20	%		6.24	%		6.11	%		6.29	%
“Core Earnings” basis Private Education Loan cost of funds		(2.32	)		(2.18	)		(2.30	)		(2.24	)
“Core Earnings” basis Private Education Loan spread		3.88			4.06			3.81			4.05
“Core Earnings” basis other interest-earning asset spread impact		(.11	)		(.10	)		(.13	)		(.09	)
“Core Earnings” basis Private Education Loan net interest margin(1)		3.77	%		3.96	%		3.68	%		3.96	%
“Core Earnings” basis Private Education Loan net interest margin(1)		3.77	%		3.96	%		3.68	%		3.96	%
Adjustment for GAAP accounting treatment(2)		(.09	)		(.05	)		(.04	)		.17
GAAP basis Private Education Loan net interest margin(1)		3.68	%		3.91	%		3.64	%		4.13	%
(1)     The average balances of our Private Education Loan “Core Earnings” basis interest-earning assets for the respective periods are:

	Three Months Ended September 30,				Nine Months Ended September 30,
(Dollars in millions)	2015		2014		2015		2014
Private Education Loans	$	28,383	$	31,179	$	29,225	$	31,369
Other interest-earning assets		516		487		557		491
Total Private Education Loan “Core Earnings” basis interest-earning assets	$	28,899	$	31,666	$	29,782	$	31,860

⁽²⁾  Represents the reclassification of periodic interest accruals on derivative contracts from net interest income to other income and other derivative accounting adjustments. For further discussion of these adjustments, see section titled “‘Core Earnings’ — Definition and Limitations — Difference between ‘Core Earnings’ and GAAP” above.

The decline in the net interest margin compared to prior periods primarily relates to an increase in the cost of funds.

Private Education Loan Provision for Loan Losses

The Private Education Loan provision for loan losses on a “Core Earnings” basis was $117 million in the third quarter of 2015, down $13 million from the third quarter of 2014. This decrease in provision is primarily a result of the overall improvement in Private Education Loans’ credit quality, delinquency and charge-off trends leading to decreases in expected future charge-offs.

The Private Education Loan provision for loan losses on a “Core Earnings” basis was $428 million in the nine months ended September 30, 2015, up $17 million from the year-ago period. This increase in provision is primarily the result of an increase in the amount of loans exiting deferment status in 2014 over prior years and those loans experiencing unfavorable credit trends compared to loans that exited deferment in prior years. This segment of borrowers returned to school during the recession, deferred payment on their existing loans, and exited deferment status in 2014. This issue resulted in the second-quarter 2015 provision being elevated at $191 million versus $117 million for third-quarter 2015 and $120 million for first-quarter 2015. The remainder of the portfolio continues to perform as expected and is experiencing positive credit trends.

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Operating Expenses — Private Education Loans Segment

Operating expenses for our Private Education Loans segment include costs incurred to service and collect on our Private Education Loan portfolio. Operating expenses were $39 million and $40 million for the quarters ended September 30, 2015 and 2014, respectively, and $127 million and $138 million for the nine months ended September 30, 2015 and 2014, respectively.

Business Services Segment

The following table includes “Core Earnings” results for our Business Services segment.

	Three Months Ended September 30,					% Increase (Decrease)			Nine Months Ended September 30,					% Increase (Decrease)
(Dollars in millions)	2015		2014			2015 vs. 2014			2015		2014			2015 vs. 2014
Net interest income	$	—	$	—			—	%	$	—	$	—			—	%
Servicing revenue:
Intercompany loan servicing		106		112			(5	)		324		345			(6	)
Third-party loan servicing		47		46			2			138		130			6
Guarantor servicing		8		9			(11	)		25		27			(7	)
Total servicing revenue		161		167			(4	)		487		502			(3	)
Asset recovery revenue		85		65			31			273		308			(11	)
Other Business Services revenue		2		3			(33	)		4		4			—
Total other income		248		235			6			764		814			(6	)
Direct operating expenses		123		98			26			355		286			24
Income from continuing operations, before income tax expense		125		137			(9	)		409		528			(23	)
Income tax expense		46		50			(8	)		152		197			(23	)
Net income from continuing operations		79		87			(9	)		257		331			(22	)
Loss from discontinued operations, net of tax benefit		—		(2	)		(100	)		—		(1	)		(100	)
“Core Earnings”	$	79	$	85			(7	)%	$	257	$	330			(22	)%

“Core Earnings” were $79 million in the third quarter of 2015, compared with $85 million in the year-ago quarter. The decrease was primarily the result of $11 million of one-time conversion costs to move $4.9 billion of FFELP Loans to our servicing system. Key segment metrics are as follows:

	As of September 30,
(Dollars in billions)	2015		2014
Number of accounts serviced for ED (in millions)		6.3		6.1
Total federal loans serviced	$	289	$	277
Contingent collections receivables inventory:
Student loans	$	10.6	$	13.3
Other		15.2		2.7
Total contingent collections receivables inventory	$	25.8	$	16.0

In February 2015, Navient completed the acquisition of Gila LLC, an asset recovery and business process outsourcing firm serving more than 600 clients in 39 states. The firm provides receivables management services and account processing solutions for state governments, agencies, court systems and municipalities.

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In October 2015, Navient completed the acquisition of Xtend Healthcare, a health care payments company. The firm provides health insurance claims billing and account resolution, as well as patient billing and customer service to more than 130 hospitals. The acquisition leverages Navient’s asset recovery and business process outsourcing capabilities into the attractive health care payments sector.

Revenues related to services performed on FFELP Loans accounted for 71 percent and 75 percent, respectively, of total Business Services segment revenues for the quarters ended September 30, 2015 and 2014, and 72 percent and 76 percent, respectively, of total Business Services segment revenues for the nine months ended September 30, 2015 and 2014.

Servicing Revenue

Our Business Services segment includes intercompany loan servicing fees from servicing the FFELP Loans in our FFELP Loans segment. The average balance of this portfolio was $98 billion and $98 billion for the quarters ended September 30, 2015 and 2014, respectively, and $99 billion and $101 billion for the nine months ended September 30, 2015 and 2014, respectively. The decline in the intercompany loan servicing revenue from the year-ago periods was primarily due to the decrease in the average servicing rate paid as well as for the year-to-date period the decline in the average balance of FFELP Loans serviced.

Third-party loan servicing income increased $1 million from the year-ago quarter and $8 million for the first nine months of 2015 compared with the year-ago period primarily due to an increase in the number of accounts serviced for ED.

The Company services student loans for more than 12 million DSLP Loan, FFELP Loan and Private Education Loan customers (including cosigners), including 6.3 million customer accounts under the ED Servicing Contract as of September 30, 2015, compared with 6.1 million customer accounts serviced at September 30, 2014. Third-party loan servicing fees in the quarters ended September 30, 2015 and 2014 included $35 million and $34 million, respectively, of servicing revenue related to the ED Servicing Contract. On June 13, 2014, ED extended its servicing contract with us to service DSLP Loans for five more years.

Asset Recovery Revenue

Our asset recovery revenue consists of fees we receive for asset recovery of delinquent and defaulted debt on behalf of third-party clients performed on a contingent basis. The majority of this fee revenue is generated through collecting or rehabilitating defaulted federal loans. Asset recovery revenue increased $20 million in the third quarter of 2015 compared with the year-ago quarter primarily as a result of higher asset recovery volume and revenue from Gila LLC, acquired in first-quarter 2015. Asset recovery revenue decreased $35 million in the nine months ended September 30, 2015 compared with the year-ago period primarily as a result of the Bipartisan Budget Act (the “Budget Act”) enacted on December 26, 2013 and effective on July 1, 2014, which reduced the amount paid to Guarantor agencies for defaulted FFELP Loans that are rehabilitated. This legislative reduction in fees represents $78 million of the decrease in asset recovery revenue. This reduction was partially offset by higher asset recovery volume and revenue from Gila LLC.

Since 1997, Navient has provided asset recovery services on defaulted student loans to ED. This contract expired by its terms on February 21, 2015 and our Pioneer Credit Recovery (“Pioneer”) subsidiary received no new account placements under the contract. We are engaged with ED to learn more about their decision and address any questions or concerns they may have. In addition, on March 9, 2015, Pioneer filed a bid protest with the U.S. Government Accountability Office (“GAO”) which was dismissed on March 13, 2015. This bid protest was dismissed from the GAO based upon overlapping jurisdiction. Following the bid protest dismissal, Pioneer filed its own complaint with the U.S. Court of Federal Claims, which complaint was consolidated with several similar cases filed by other private collection agencies. On April 16, 2015, Pioneer’s complaint, together with the other plaintiffs’ consolidated complaints, was dismissed for lack of jurisdiction. We have appealed this decision. Pioneer’s appeal will be heard on November 5, 2015.

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Separately, we have submitted a response to ED’s request for proposals (“RFP”) in relation to a new contract for similar services. There can be no assurances that Pioneer will be awarded an extension of the existing contract, a new contract under the RFP or what volume of accounts might be placed with Pioneer.

Operating Expenses — Business Services Segment

Operating expenses for our Business Services segment primarily include costs incurred to service our FFELP Loan portfolio, third-party servicing and asset recovery costs, and other operating costs. The $25 million increase in operating expenses in the quarter ended September 30, 2015 compared with the year-ago quarter was primarily due to operating costs related to Gila LLC, $11 million in one-time conversion costs to move $4.9 billion of FFELP Loans to our servicing system and increased operating costs related to higher third-party servicing and asset recovery volumes.

Other Segment

The following table includes “Core Earnings” results of our Other segment.

	Three Months Ended September 30,						% Increase (Decrease)			Nine Months Ended September 30,						% Increase (Decrease)
(Dollars in millions)	2015			2014			2015 vs. 2014			2015			2014			2015 vs. 2014
Net interest loss after provision for loan losses	$	(24	)	$	(26	)		(8	)%	$	(77	)	$	(74	)		4	%
Gains on sales of loans and investments		—			—			—			—			—			—
Gains on debt repurchases		—			—			—			—			—			—
Other		3			8			(63	)		11			19			(42	)
Total other income		3			8			(63	)		11			19			(42	)
Direct operating expenses		9			3			200			20			118			(83	)
Overhead expenses:
Corporate overhead		24			25			(4	)		81			75			8
Unallocated information technology costs		30			23			30			88			74			19
Total overhead expenses		54			48			13			169			149			13
Total operating expenses		63			51			24			189			267			(29	)
Loss from continuing operations, before income tax benefit		(84	)		(69	)		22			(255	)		(322	)		(21	)
Income tax benefit		(31	)		(25	)		24			(95	)		(120	)		(21	)
Net loss from continuing operations		(53	)		(44	)		20			(160	)		(202	)		(21	)
Income from discontinued operations, net of tax expense		1			—			100			1			—			100
“Core Earnings” (loss)	$	(52	)	$	(44	)		18	%	$	(159	)	$	(202	)		(21	)%

Net Interest Loss after Provision for Loan Losses

Net interest loss after provision for loan losses includes net interest loss related to our corporate liquidity portfolio, partially offset by net interest income related to our mortgage and consumer loan portfolios.

Gains on Debt Repurchases

We repurchased $0 million and $9 million face amount of our unsecured debt for the quarters ended September 30, 2015 and 2014, respectively, and $1.1 billion and $14 million face amount of our unsecured debt for the nine months ended September 30, 2015 and 2014, respectively. Debt repurchase activity will fluctuate based on market fundamentals and our liability management strategy.

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Direct Operating Expenses — Other Segment

In the first quarter of 2014, we recognized $111 million of expense related to the settlement of regulatory matters (for additional information, see Part II. “Other Information,” Item 1. “Legal Proceedings — Regulatory Matters”). For the three months and nine months ended September 30, 2015, we recognized $8 million and $12 million, respectively, of regulatory-related costs. These costs were the primary driver of the change in operating expenses for the periods presented above.

Overhead — Other Segment

Unallocated corporate overhead is comprised of costs related to executive management, the board of directors, accounting, finance, legal, human resources and stock-based compensation expense. Unallocated information technology costs are related to infrastructure and operations. The increase in overhead expenses in the nine months ended September 30, 2015 compared with the year-ago period is primarily due to incremental costs post-Spin-Off resulting from operating as a new separate company.

Financial Condition

This section provides additional information regarding the changes in our loan portfolio assets and related liabilities as well as credit quality and performance indicators related to our loan portfolio.

Average Balance Sheets — GAAP

The following table reflects the rates earned on interest-earning assets and paid on interest-bearing liabilities and reflects our net interest margin on a consolidated basis.

	Three Months Ended September 30,										Nine Months Ended September 30,
	2015					2014					2015					2014
(Dollars in millions)	Balance		Rate			Balance		Rate			Balance		Rate			Balance		Rate
Average Assets
FFELP Loans	$	99,367		2.51	%	$	98,736		2.56	%	$	101,415		2.49	%	$	101,113		2.53	%
Private Education Loans		28,383		6.20			31,179		6.24			29,225		6.11			34,617		6.46
Other loans		73		8.47			89		9.35			77		9.07			94		9.47
Cash and investments		6,116		.13			6,305		.10			6,203		.12			7,126		.13
Total interest-earning assets		133,939		3.19	%		136,309		3.29	%		136,920		3.16	%		142,950		3.37	%
Non-interest-earning assets		4,108					3,304					4,252					3,610
Total assets	$	138,047				$	139,613				$	141,172				$	146,560
Average Liabilities and Equity
Short-term borrowings	$	2,858		2.51	%	$	5,047		.56	%	$	3,305		2.39	%	$	8,631		.72	%
Long-term borrowings		128,654		1.56			128,120		1.55			131,117		1.52			130,572		1.54
Total interest-bearing liabilities		131,512		1.58	%		133,167		1.51	%		134,422		1.54	%		139,203		1.49	%
Non-interest-bearing liabilities		2,646					2,380					2,732					2,631
Equity		3,889					4,066					4,018					4,726
Total liabilities and equity	$	138,047				$	139,613				$	141,172				$	146,560
Net interest margin				1.64	%				1.82	%				1.65	%				1.92	%

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Rate/Volume Analysis — GAAP

The following rate/volume analysis shows the relative contribution of changes in interest rates and asset volumes.

	Increase (Decrease)			Change Due  To(1)
(Dollars in millions)				Rate			Volume
Three Months Ended September 30, 2015 vs. 2014
Interest income	$	(55	)	$	(36	)	$	(19	)
Interest expense		16			22			(6	)
Net interest income	$	(71	)	$	(61	)	$	(10	)
Nine Months Ended September 30, 2015 vs. 2014
Interest income	$	(365	)	$	(217	)	$	(148	)
Interest expense		3			57			(54	)
Net interest income	$	(368	)	$	(284	)	$	(84	)

⁽¹⁾  Changes in income and expense due to both rate and volume have been allocated in proportion to the relationship of the absolute dollar amounts of the change in each. The changes in income and expense are calculated independently for each line in the table. The totals for the rate and volume columns are not the sum of the individual lines.

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Summary of our Student Loan Portfolio

Ending Student Loan Balances, net — GAAP and “Core Earnings” Basis

	September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total student loan portfolio:
In-school(1)	$	287		$	—		$	287		$	237		$	524
Grace, repayment and other(2)		37,004			60,134			97,138			28,248			125,386
Total, gross		37,291			60,134			97,425			28,485			125,910
Unamortized premium/(discount)		653			474			1,127			(549	)		578
Receivable for partially charged-off loans		—			—			—			892			892
Allowance for loan losses		(52	)		(32	)		(84	)		(1,505	)		(1,589	)
Total student loan portfolio	$	37,892		$	60,576		$	98,468		$	27,323		$	125,791
% of total FFELP		38	%		62	%		100	%
% of total		30	%		48	%		78	%		22	%		100	%
	December 31, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total student loan portfolio:
In-school(1)	$	488		$	—		$	488		$	436		$	924
Grace, repayment and other(2)		39,958			62,992			102,950			30,625			133,575
Total, gross		40,446			62,992			103,438			31,061			134,499
Unamortized premium/(discount)		677			499			1,176			(594	)		582
Receivable for partially charged-off loans		—			—			—			1,245			1,245
Allowance for loan losses		(58	)		(35	)		(93	)		(1,916	)		(2,009	)
Total student loan portfolio	$	41,065		$	63,456		$	104,521		$	29,796		$	134,317
% of total FFELP		39	%		61	%		100	%
% of total		31	%		47	%		78	%		22	%		100	%

⁽¹⁾  Loans for customers still attending school and are not yet required to make payments on the loan.

⁽²⁾  Includes loans in deferment or forbearance.

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Average Student Loan Balances (net of unamortized premium/discount) — GAAP Basis

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	38,360		$	61,007		$	99,367		$	28,383		$	127,750
% of FFELP		39	%		61	%		100	%
% of total		30	%		48	%		78	%		22	%		100	%

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	37,358		$	61,378		$	98,736		$	31,179		$	129,915
% of FFELP		38	%		62	%		100	%
% of total		29	%		47	%		76	%		24	%		100	%

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	39,426		$	61,989		$	101,415		$	29,225		$	130,640
% of FFELP		39	%		61	%		100	%
% of total		30	%		48	%		78	%		22	%		100	%

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	38,474		$	62,639		$	101,113		$	34,617		$	135,730
% of FFELP		38	%		62	%		100	%
% of total		28	%		46	%		74	%		26	%		100	%

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Average Student Loan Balances (net of unamortized premium/discount) — “Core Earnings” Basis

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	38,360		$	61,007		$	99,367		$	28,383		$	127,750
% of FFELP		39	%		61	%		100	%
% of total		30	%		48	%		78	%		22	%		100	%

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	37,358		$	61,378		$	98,736		$	31,179		$	129,915
% of FFELP		38	%		62	%		100	%
% of total		29	%		47	%		76	%		24	%		100	%

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	39,426		$	61,989		$	101,415		$	29,225		$	130,640
% of FFELP		39	%		61	%		100	%
% of total		30	%		48	%		78	%		22	%		100	%

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Private Education Loans			Total Portfolio
Total	$	38,474		$	62,024		$	100,498		$	31,369		$	131,867
% of FFELP		38	%		62	%		100	%
% of total		29	%		47	%		76	%		24	%		100	%

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Student Loan Activity — GAAP Basis

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	38,680		$	61,584		$	100,264		$	28,107		$	128,371
Acquisitions		675			427			1,102			4			1,106
Capitalized interest and premium/discount amortization		299			277			576			113			689
Consolidations to third parties		(618	)		(493	)		(1,111	)		(51	)		(1,162	)
Sales		—			—			—			—			—
Repayments and other		(1,144	)		(1,219	)		(2,363	)		(850	)		(3,213	)
Ending balance	$	37,892		$	60,576		$	98,468		$	27,323		$	125,791

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	37,806		$	61,924		$	99,730		$	30,324		$	130,054
Acquisitions and originations		263			258			521			848			1,369
Capitalized interest and premium/discount amortization		292			277			569			144			713
Consolidations to third parties		(591	)		(419	)		(1,010	)		(25	)		(1,035	)
Sales		—			—			—			—			—
Repayments and other		(997	)		(1,106	)		(2,103	)		(815	)		(2,918	)
Ending balance	$	36,773		$	60,934		$	97,707		$	30,476		$	128,183

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	41,065		$	63,456		$	104,521		$	29,796		$	134,317
Acquisitions		1,608			1,318			2,926			14			2,940
Capitalized interest and premium/discount amortization		894			845			1,739			373			2,112
Consolidations to third parties		(1,993	)		(1,509	)		(3,502	)		(115	)		(3,617	)
Sales		(301	)		(72	)		(373	)		—			(373	)
Repayments and other		(3,381	)		(3,462	)		(6,843	)		(2,745	)		(9,588	)
Ending balance	$	37,892		$	60,576		$	98,468		$	27,323		$	125,791

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	40,021		$	64,567		$	104,588		$	37,512		$	142,100
Acquisitions and originations		885			908			1,793			2,493			4,286
Capitalized interest and premium/discount amortization		880			852			1,732			512			2,244
Consolidations to third parties		(1,413	)		(1,045	)		(2,458	)		(84	)		(2,542	)
Sales		—			—			—			—			—
Distribution of SLM BankCo		(495	)		(885	)		(1,380	)		(7,204	)		(8,584	)
Repayments and other		(3,105	)		(3,463	)		(6,568	)		(2,753	)		(9,321	)
Ending balance	$	36,773		$	60,934		$	97,707		$	30,476		$	128,183

77

Student Loan Activity — “Core Earnings” Basis

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	38,680		$	61,584		$	100,264		$	28,107		$	128,371
Acquisitions		675			427			1,102			4			1,106
Capitalized interest and premium/discount amortization		299			277			576			113			689
Consolidations to third parties		(618	)		(493	)		(1,111	)		(51	)		(1,162	)
Sales		—			—			—			—			—
Repayments and other		(1,144	)		(1,219	)		(2,363	)		(850	)		(3,213	)
Ending balance	$	37,892		$	60,576		$	98,468		$	27,323		$	125,791

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	37,806		$	61,924		$	99,730		$	30,324		$	130,054
Acquisitions		263			258			521			848			1,369
Capitalized interest and premium/discount amortization		292			277			569			144			713
Consolidations to third parties		(591	)		(419	)		(1,010	)		(25	)		(1,035	)
Sales		—			—			—			—			—
Repayments and other		(997	)		(1,106	)		(2,103	)		(815	)		(2,918	)
Ending balance	$	36,773		$	60,934		$	97,707		$	30,476		$	128,183

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	41,065		$	63,456		$	104,521		$	29,796		$	134,317
Acquisitions		1,608			1,318			2,926			14			2,940
Capitalized interest and premium/discount amortization		894			845			1,739			373			2,112
Consolidations to third parties		(1,993	)		(1,509	)		(3,502	)		(115	)		(3,617	)
Sales		(301	)		(72	)		(373	)		—			(373	)
Repayments and other		(3,381	)		(3,462	)		(6,843	)		(2,745	)		(9,588	)
Ending balance	$	37,892		$	60,576		$	98,468		$	27,323		$	125,791

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Stafford and Other			FFELP Consolidation Loans			Total FFELP Loans			Total Private Education Loans			Total Portfolio
Beginning balance	$	39,499		$	63,664		$	103,163		$	31,006		$	134,169
Acquisitions		886			907			1,793			1,613			3,406
Capitalized interest and premium/discount amortization		873			841			1,714			480			2,194
Consolidations to third parties		(1,406	)		(1,040	)		(2,446	)		(76	)		(2,522	)
Sales		—			—			—			—			—
Repayments and other		(3,079	)		(3,438	)		(6,517	)		(2,547	)		(9,064	)
Ending balance	$	36,773		$	60,934		$	97,707		$	30,476		$	128,183

78

Student Loan Allowance for Loan Losses Activity — GAAP Basis

	Three Months Ended September 30,
	2015									2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Total Portfolio			FFELP Loans			Private Education Loans			Total Portfolio
Beginning balance	$	89		$	1,533		$	1,622		$	96		$	1,983		$	2,079
Less:
Net adjustment resulting from the change in the charge-off rate(1)		—			—			—			—			—			—
Net charge-offs remaining(2)		(12	)		(148	)		(160	)		(14	)		(158	)		(172	)
Total net charge-offs		(12	)		(148	)		(160	)		(14	)		(158	)		(172	)
Student loan sales		—			—			—			—			—			—
Plus:
Provision for loan losses		7			117			124			10			130			140
Reclassification of interest reserve(3)		—			3			3			—			4			4
Ending balance	$	84		$	1,505		$	1,589		$	92		$	1,959		$	2,051
Troubled debt restructuring(4)	$	—		$	10,493		$	10,493		$	—		$	9,932		$	9,932

	Nine Months Ended September 30,
	2015									2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Total Portfolio			FFELP Loans			Private Education Loans			Total Portfolio
Beginning balance	$	93		$	1,916		$	2,009		$	119		$	2,097		$	2,216
Less:
Net adjustment resulting from the change in the charge-off rate(1)		—			(330	)		(330	)		—			—			—
Net charge-offs remaining(2)		(28	)		(517	)		(545	)		(51	)		(543	)		(594	)
Total net charge-offs		(28	)		(847	)		(875	)		(51	)		(543	)		(594	)
Student loan sales		—			—			—			—			—			—
Distribution of SLM BankCo		—			—			—			(6	)		(69	)		(75	)
Plus:
Provision for loan losses		19			428			447			30			460			490
Reclassification of interest reserve(3)		—			8			8			—			14			14
Ending balance	$	84		$	1,505		$	1,589		$	92		$	1,959		$	2,051
Troubled debt restructuring(4)	$	—		$	10,493		$	10,493		$	—		$	9,932		$	9,932

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default on Private Education Loans increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽²⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be collected and any shortfalls in what was actually collected in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽³⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽⁴⁾  Represents the recorded investment of loans classified as troubled debt restructuring.

79

Student Loan Allowance for Loan Losses Activity — “Core Earnings” Basis

	Three Months Ended September 30,
	2015									2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Total Portfolio			FFELP Loans			Private Education Loans			Total Portfolio
Beginning balance	$	89		$	1,533		$	1,622		$	96		$	1,983		$	2,079
Less:
Net adjustment resulting from the change in the charge-off rate(1)		—			—			—			—			—			—
Net charge-offs remaining(2)		(12	)		(148	)		(160	)		(14	)		(158	)		(172	)
Total net charge-offs		(12	)		(148	)		(160	)		(14	)		(158	)		(172	)
Student loan sales		—			—			—			—			—			—
Plus:
Provision for loan losses		7			117			124			10			130			140
Reclassification of interest reserve(3)		—			3			3			—			4			4
Other transactions		—			—			—			—			—			—
Ending balance	$	84		$	1,505		$	1,589		$	92		$	1,959		$	2,051
Troubled debt restructuring(4)	$	—		$	10,493		$	10,493		$	—		$	9,932		$	9,932

	Nine Months Ended September 30,
	2015									2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Total Portfolio			FFELP Loans			Private Education Loans			Total Portfolio
Beginning balance	$	93		$	1,916		$	2,009		$	113		$	2,035		$	2,148
Less:
Net adjustment resulting from the change in the charge-off rate(1)		—			(330	)		(330	)		—			—			—
Net charge-offs remaining(2)		(28	)		(517	)		(545	)		(51	)		(543	)		(594	)
Total net charge-offs		(28	)		(847	)		(875	)		(51	)		(543	)		(594	)
Student loan sales		—			—			—			—			—			—
Plus:
Provision for loan losses		19			428			447			30			411			441
Reclassification of interest reserve(3)		—			8			8			—			14			14
Other transactions		—			—			—			—			42			42
Ending balance	$	84		$	1,505		$	1,589		$	92		$	1,959		$	2,051
Troubled debt restructuring(4)	$	—		$	10,493		$	10,493		$	—		$	9,932		$	9,932

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default on Private Education Loans increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽²⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be collected and any shortfalls in what was actually collected in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽³⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽⁴⁾  Represents the recorded investment of loans classified as troubled debt restructuring.

80

FFELP Loan Portfolio Performance

FFELP Loan Delinquencies and Forbearance — GAAP and “Core Earnings” Basis

	FFELP Loan Delinquencies
	September 30,
	2015						2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	9,184					$	10,868
Loans in forbearance(2)		12,947						14,452
Loans in repayment and percentage of each status:
Loans current		63,320			84.1	%		60,693			84.9	%
Loans delinquent 31-60 days(3)		3,654			4.9			3,538			4.9
Loans delinquent 61-90 days(3)		1,886			2.5			1,878			2.6
Loans delinquent greater than 90 days(3)		6,434			8.5			5,399			7.6
Total FFELP Loans in repayment		75,294			100	%		71,508			100	%
Total FFELP Loans, gross		97,425						96,828
FFELP Loan unamortized premium		1,127						971
Total FFELP Loans		98,552						97,799
FFELP Loan allowance for losses		(84	)					(92	)
FFELP Loans, net	$	98,468					$	97,707
Percentage of FFELP Loans in repayment					77.3	%					73.9	%
Delinquencies as a percentage of FFELP Loans in repayment					15.9	%					15.1	%
FFELP Loans in forbearance as a percentage of loans in repayment and forbearance					14.7	%					16.8	%

⁽¹⁾  Loans for customers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on the loans, e.g., residency periods for medical students or a grace period for bar exam preparation, as well as loans for customers who have requested extension of grace period during employment transition or who have temporarily ceased making payments due to hardship or other factors.

⁽²⁾  Loans for customers who have used their allowable deferment time or do not qualify for deferment, that need additional time to obtain employment or who have temporarily ceased making payments due to hardship or other factors.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

81

Allowance for FFELP Loan Losses — GAAP Basis

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Allowance at beginning of period	$	89		$	96		$	93		$	119
Provision for FFELP Loan losses		7			10			19			30
Charge-offs		(12	)		(14	)		(28	)		(51	)
Student loan sales		—			—			—			—
Distribution of SLM BankCo		—			—			—			(6	)
Allowance at end of period	$	84		$	92		$	84		$	92
Charge-offs as a percentage of average loans in repayment (annualized)		.06	%		.08	%		.05	%		.10	%
Allowance as a percentage of ending total loans, gross		.09	%		.09	%		.09	%		.09	%
Allowance as a percentage of ending loans in repayment		.11	%		.13	%		.11	%		.13	%
Allowance coverage of charge-offs (annualized)		1.7			1.6			2.2			1.3
Ending total loans, gross	$	97,425		$	96,828		$	97,425		$	96,828
Average loans in repayment	$	75,460		$	71,807		$	76,412		$	72,635
Ending loans in repayment	$	75,294		$	71,508		$	75,294		$	71,508

Allowance for FFELP Loan Losses — “Core Earnings” Basis

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Allowance at beginning of period	$	89		$	96		$	93		$	113
Provision for FFELP Loan losses		7			10			19			30
Charge-offs		(12	)		(14	)		(28	)		(51	)
Student loan sales		—			—			—			—
Allowance at end of period	$	84		$	92		$	84		$	92
Charge-offs as a percentage of average loans in repayment (annualized)		.06	%		.08	%		.05	%		.09	%
Allowance as a percentage of ending total loans, gross		.09	%		.09	%		.09	%		.09	%
Allowance as a percentage of ending loans in repayment		.11	%		.13	%		.11	%		.13	%
Allowance coverage of charge-offs (annualized)		1.7			1.6			2.2			1.4
Ending total loans, gross	$	97,425		$	96,828		$	97,425		$	96,828
Average loans in repayment	$	75,460		$	71,807		$	76,412		$	72,194
Ending loans in repayment	$	75,294		$	71,508		$	75,294		$	71,508

82

Private Education Loan Portfolio Performance

Private Education Loan Delinquencies and Forbearance — GAAP and “Core Earnings” Basis

	Private Education Loan Delinquencies
	September 30,
	2015						2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	2,335					$	3,436
Loans in forbearance(2)		1,046						1,258
Loans in repayment and percentage of each status:
Loans current		23,258			92.6	%		24,963			92.1	%
Loans delinquent 31-60 days(3)		589			2.4			732			2.7
Loans delinquent 61-90 days(3)		403			1.6			468			1.8
Loans delinquent greater than 90 days(3)		854			3.4			929			3.4
Total Private Education Loans in repayment		25,104			100	%		27,092			100	%
Total Private Education Loans, gross		28,485						31,786
Private Education Loan unamortized discount		(549	)					(604	)
Total Private Education Loans		27,936						31,182
Private Education Loan receivable for partially charged-off loans		892						1,253
Private Education Loan allowance for losses		(1,505	)					(1,959	)
Private Education Loans, net	$	27,323					$	30,476
Percentage of Private Education Loans in repayment					88.1	%					85.2	%
Delinquencies as a percentage of Private Education Loans in repayment					7.4	%					7.9	%
Loans in forbearance as a percentage of loans in repayment and forbearance					4.0	%					4.4	%
Loans in repayment with more than 12 payments made					93.8	%					90.5	%
Percentage of Private Education Loans with a cosigner					65	%					64	%
Average FICO at origination					718						718

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

83

Allowance for Private Education Loan Losses — GAAP Basis

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Allowance at beginning of period	$	1,533		$	1,983		$	1,916		$	2,097
Provision for Private Education Loan losses		117			130			428			460
Net adjustment resulting from the change in the charge-off rate(1)		—			—			(330	)		—
Net charge-offs remaining(2)		(148	)		(158	)		(517	)		(543	)
Total net charge-offs		(148	)		(158	)		(847	)		(543	)
Reclassification of interest reserve(3)		3			4			8			14
Distribution of SLM BankCo		—			—			—			(69	)
Allowance at end of period	$	1,505		$	1,959		$	1,505		$	1,959
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.3	%		2.3	%		2.6	%		2.5	%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)(1)		—	%		—	%		1.7	%		—	%
Average coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.6			3.1			2.2			2.7
Allowance as a percentage of ending total loans		5.1	%		5.9	%		5.1	%		5.9	%
Allowance as a percentage of ending loans in repayment		6.0	%		7.2	%		6.0	%		7.2	%
Ending total loans(4)	$	29,377		$	33,039		$	29,377		$	33,039
Average loans in repayment	$	25,546		$	27,228		$	26,100		$	29,065
Ending loans in repayment	$	25,104		$	27,092		$	25,104		$	27,092

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default was increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽²⁾  Charge-offs are reported net of expected recoveries. The expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be collected and any shortfalls in what was actually collected in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽³⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽⁴⁾  Ending total loans represents gross Private Education Loans, plus the receivable for partially charged-off loans.

84

Allowance for Private Education Loan Losses — “Core Earnings” Basis

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Allowance at beginning of period	$	1,533		$	1,983		$	1,916		$	2,035
Provision for Private Education Loan losses		117			130			428			411
Net adjustment resulting from the change in the charge-off rate(1)		—			—			(330	)		—
Net charge-offs remaining(2)		(148	)		(158	)		(517	)		(543	)
Total net charge-offs		(148	)		(158	)		(847	)		(543	)
Reclassification of interest reserve(3)		3			4			8			14
Loan sales and other transactions		—			—			—			42
Allowance at end of period	$	1,505		$	1,959		$	1,505		$	1,959
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.3	%		2.3	%		2.6	%		2.7	%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)(1)		—	%		—	%		1.7	%		—	%
Average coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.6			3.1			2.2			2.7
Allowance as a percentage of ending total loans		5.1	%		5.9	%		5.1	%		5.9	%
Allowance as a percentage of ending loans in repayment		6.0	%		7.2	%		6.0	%		7.2	%
Ending total loans(4)	$	29,377		$	33,039		$	29,377		$	33,039
Average loans in repayment	$	25,546		$	27,228		$	26,100		$	27,151
Ending loans in repayment	$	25,104		$	27,092		$	25,104		$	27,092

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default was increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽²⁾  Charge-offs are reported net of expected recoveries. The expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be collected and any shortfalls in what was actually collected in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽³⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽⁴⁾  Ending total loans represents gross Private Education Loans, plus the receivable for partially charged-off loans.

85

The following table provides the detail for our traditional and non-traditional Private Education Loans for the quarters ended.

GAAP and “Core Earnings” Basis:

	September 30, 2015									September 30, 2014
(Dollars in millions)	Traditional			Non- Traditional			Total			Traditional			Non- Traditional			Total
Ending total loans(1)	$	26,746		$	2,631		$	29,377		$	29,955		$	3,084		$	33,039
Ending loans in repayment		23,130			1,974			25,104			24,941			2,151			27,092
Private Education Loan allowance for losses		1,251			254			1,505			1,546			413			1,959
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(2)		1.9	%		6.5	%		2.3	%		1.9	%		7.0	%		2.3	%
Average coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(2)		2.7			1.9			2.6			3.3			2.7			3.1
Allowance as a percentage of ending total loan balance		4.7	%		9.6	%		5.1	%		5.2	%		13.4	%		5.9	%
Allowance as a percentage of ending loans in repayment		5.4	%		12.8	%		6.0	%		6.2	%		19.2	%		7.2	%
Delinquencies as a percentage of Private Education Loans in repayment		6.6	%		15.8	%		7.4	%		7.0	%		17.7	%		7.9	%
Delinquencies greater than 90 days as a percentage of Private Education Loans in repayment		3.0	%		8.2	%		3.4	%		3.0	%		8.7	%		3.4	%
Loans in forbearance as a percentage of loans in repayment and forbearance		3.8	%		5.8	%		4.0	%		4.3	%		6.4	%		4.4	%
Loans that entered repayment during the period(3)	$	53		$	3		$	56		$	89		$	6		$	95
Percentage of Private Education Loans with a cosigner		67	%		32	%		65	%		67	%		31	%		64	%
Average FICO at origination		726			626			718			726			626			718

⁽¹⁾  Ending total loans represent gross Private Education Loans, plus the receivable for partially charged-off loans.

⁽²⁾  In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽³⁾  Includes loans that are required to make a payment for the first time.

As part of concluding on the adequacy of the allowance for loan losses, we review key allowance and loan metrics. The most significant of these metrics considered are the allowance coverage of charge-offs ratio; the allowance as a percentage of total loans and of loans in repayment; and delinquency and forbearance percentages.

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Receivable for Partially Charged-Off Private Education Loans

At the end of each month, for loans that are 212 or more days past due, we charge off the estimated loss of a defaulted loan balance. Actual recoveries are applied against the remaining loan balance that was not charged off. We refer to this remaining loan balance as the “receivable for partially charged-off loans.” If actual periodic recoveries are less than expected, the difference is immediately charged off through the allowance for Private Education Loan losses with an offsetting reduction in the receivable for partially charged-off Private Education Loans. If actual periodic recoveries are greater than expected, they will be reflected as a recovery through the allowance for Private Education Loan losses once the cumulative recovery amount exceeds the cumulative amount originally expected to be recovered. The financial crisis, which began in 2007, impacted our collections on defaulted loans and as a result, Private Education Loans which defaulted from 2007 through March 31, 2015, experienced collection performance below our pre-financial crisis experience. For that reason, until we gained enough data and experience to determine the long-term, post-default recovery rate of 21 percent in second-quarter 2015, we established a reserve for potential shortfalls in recoveries. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. We no longer expect to have significant periodic recovery shortfalls as a result of this change; however, it is possible we may continue to experience such shortfalls. The following table summarizes the activity in the receivable for partially charged-off Private Education Loans (GAAP basis and “Core Earnings” basis are the same).

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Receivable at beginning of period	$	902		$	1,269		$	1,245		$	1,313
Expected future recoveries of current period defaults(1)		38			51			147			175
Recoveries(2)		(48	)		(48	)		(151	)		(167	)
Net adjustment resulting from the change in the charge-off rate(3)		—			—			(330	)		—
Net charge-offs remaining		—			(19	)		(19	)		(68	)
Total net charge-offs		—			(19	)		(349	)		(68	)
Receivable at end of period		892			1,253			892			1,253
Allowance for estimated recovery shortfalls(4)		—			(392	)		—			(392	)
Net receivable at end of period	$	892		$	861		$	892		$	861

⁽¹⁾  Represents the difference between the defaulted loan balance and our estimate of the amount to be collected in the future.

⁽²⁾  Current period cash collections.

⁽³⁾  Prior to second-quarter 2015, charge-offs represent the current period recovery shortfall — the difference between what was expected to be collected and what was actually collected. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. These amounts are included in total charge-offs as reported in the “Allowance for Private Education Loan Losses” table.

⁽⁴⁾  The allowance for estimated recovery shortfalls of the receivable for partially charged-off Private Education Loans is a component of the overall allowance for Private Education Loan losses.

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Use of Forbearance as a Private Education Loan Collection Tool

Forbearance involves granting the customer a temporary cessation of payments (or temporary acceptance of smaller than scheduled payments) for a specified period of time. Using forbearance extends the original term of the loan. Forbearance does not grant any reduction in the total repayment obligation (principal or interest). While in forbearance status, interest continues to accrue and is capitalized to principal when the loan re-enters repayment status. Our forbearance policies include limits on the number of forbearance months granted consecutively and the total number of forbearance months granted over the life of the loan. In some instances, we require good-faith payments before granting forbearance. Exceptions to forbearance policies are permitted when such exceptions are judged to increase the likelihood of recovery of the loan. Forbearance as a recovery tool is used most effectively when applied based on a customer’s unique situation, including historical information and judgments. We leverage updated customer information and other decision support tools to best determine who will be granted forbearance based on our expectations as to a customer’s ability and willingness to repay their obligation. This strategy is aimed at mitigating the overall risk of the portfolio as well as encouraging cash resolution of delinquent loans.

Forbearance may be granted to customers who are exiting their grace period to provide additional time to obtain employment and income to support their obligations, or to current customers who are faced with a hardship and request forbearance time to provide temporary payment relief. In these circumstances, a customer’s loan is placed into a forbearance status in limited monthly increments and is reflected in the forbearance status at month-end during this time. At the end of their granted forbearance period, the customer will enter repayment status as current and is expected to begin making their scheduled monthly payments on a go-forward basis.

Forbearance may also be granted to customers who are delinquent in their payments. In these circumstances, the forbearance cures the delinquency and the customer is returned to a current repayment status. In more limited instances, delinquent customers will also be granted additional forbearance time.

The tables below show the composition and status of the Private Education Loan portfolio aged by the number of months for which a scheduled monthly payment was received. As indicated in the tables, the percentage of loans that are in forbearance status, are delinquent greater than 90 days or that are charged off decreases the longer the loans have been making scheduled monthly payments.

At September 30, 2015, loans in forbearance status as a percentage of loans in repayment and forbearance were 12.5 percent for loans that have made less than 25 monthly payments. The percentage drops to 1.6 percent for loans that have made more than 48 monthly payments. Approximately 51 percent of our Private Education Loans in forbearance status have made less than 25 monthly payments.

At September 30, 2015, loans in repayment that are delinquent greater than 90 days as a percentage of loans in repayment were 9.4 percent for loans that have made less than 25 monthly payments. The percentage drops to 1.5 percent for loans that have made more than 48 monthly payments. Approximately 41 percent of our Private Education Loans in repayment that are delinquent greater than 90 days have made less than 25 monthly payments.

For the three months ended September 30, 2015, charge-offs as a percentage of loans in repayment were 8.0 percent for loans that have made less than 25 monthly payments. The percentage drops to 0.8 percent for loans that have made more than 48 monthly payments. Approximately 55 percent of our Private Education Loan charge-offs occurring in third-quarter 2015 made less than 25 monthly payments.

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GAAP and “Core Earnings” Basis:

(Dollars in millions)	Monthly Scheduled Payments Received															Not Yet in Repayment
September 30, 2015	0 to 12			13 to 24			25 to 36			37 to 48			More than 48						Total
Loans in-school/grace/deferment	$	—		$	—		$	—		$	—		$	—		$	2,335		$	2,335
Loans in forbearance		379			154			151			125			237			—			1,046
Loans in repayment — current		1,163			1,880			3,067			3,574			13,574			—			23,258
Loans in repayment — delinquent 31-60 days		101			82			97			91			218			—			589
Loans in repayment — delinquent 61-90 days		88			63			72			56			124			—			403
Loans in repayment — delinquent greater than 90 days		195			157			158			126			218			—			854
Total	$	1,926		$	2,336		$	3,545		$	3,972		$	14,371		$	2,335			28,485
Unamortized discount																				(549	)
Receivable for partially charged-off loans																				892
Allowance for loan losses																				(1,505	)
Total Private Education Loans, net																			$	27,323
Loans in forbearance as a percentage of loans in repayment and forbearance		19.7	%		6.6	%		4.3	%		3.2	%		1.6	%		—	%		4.0	%
Loans in repayment — delinquent greater than 90 days as a percentage of loans in repayment		12.6	%		7.2	%		4.6	%		3.3	%		1.5	%		—	%		3.4	%
Net charge-offs as a percentage of average loans in repayment		12.6	%		4.7	%		2.4	%		1.7	%		.8	%		—	%		2.3	%

(Dollars in millions)	Monthly Scheduled Payments Received															Not Yet in Repayment
September 30, 2014	0 to 12			13 to 24			25 to 36			37 to 48			More than 48						Total
Loans in-school/grace/deferment	$	—		$	—		$	—		$	—		$	—		$	3,436		$	3,436
Loans in forbearance		542			207			174			138			197			—			1,258
Loans in repayment — current		1,981			3,187			3,917			4,176			11,702			—			24,963
Loans in repayment — delinquent 31-60 days		175			132			125			107			193			—			732
Loans in repayment — delinquent 61-90 days		129			89			79			65			106			—			468
Loans in repayment — delinquent greater than 90 days		275			196			167			116			175			—			929
Total	$	3,102		$	3,811		$	4,462		$	4,602		$	12,373		$	3,436			31,786
Unamortized discount																				(604	)
Receivable for partially charged-off loans																				1,253
Allowance for loan losses																				(1,959	)
Total Private Education Loans, net																			$	30,476
Loans in forbearance as a percentage of loans in repayment and forbearance		17.5	%		5.4	%		3.9	%		3.0	%		1.6	%		—	%		4.4	%
Loans in repayment — delinquent greater than 90 days as a percentage of loans in repayment		10.7	%		5.4	%		3.9	%		2.6	%		1.4	%		—	%		3.4	%
Net charge-offs as a percentage of average loans in repayment		10.4	%		3.3	%		2.0	%		1.3	%		.8	%		—	%		2.3	%

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Private Education Loan Repayment Options

Certain loan programs allow customers to select from a variety of repayment options depending on their loan type and their enrollment/loan status, which include the ability to extend their repayment term or change their monthly payment. The chart below provides the optional repayment offerings in addition to the standard level principal and interest payments as of September 30, 2015.

	Loan Program
(Dollars in millions)	Signature and Other			Smart Option		Career Training		Total
$ in repayment		$20,109			$4,171		$824		$25,104
$ in total		$22,959			$4,669		$857		$28,485
Payment method by enrollment status:
In-school/grace		Deferred	(1)		Deferred(1), interest-only or fixed $25/month		Interest-only or fixed $25/month
Repayment		Level principal and interest or graduated			Level principal and interest		Level principal and interest

⁽¹⁾  “Deferred” includes loans for which no payments are required and interest charges are capitalized into the loan balance.

The graduated repayment program that is part of Signature and Other Loans includes an interest-only payment feature that may be selected at the option of the customer. Customers elect to participate in this program at the time they enter repayment following their grace period. This program is available to customers in repayment, after their grace period, who would like a temporary lower payment from the required principal and interest payment amount. Customers participating in this program pay monthly interest with no amortization of their principal balance for up to 48 payments after entering repayment (dependent on the loan product type). The maturity date of the loan is not extended when a customer participates in this program. On a “Core Earnings” basis, as of September 30, 2015 and 2014, customers in repayment owing approximately $2.3 billion (9 percent of loans in repayment) and $3.5 billion (13 percent of loans in repayment), respectively, were enrolled in the interest-only program. Of these amounts, 7 percent and 8 percent were non-traditional loans as of September 30, 2015 and 2014, respectively.

Accrued Interest Receivable — GAAP and “Core Earnings” Basis:

The following table provides information regarding accrued interest receivable on our Private Education Loans and our allowance for uncollectible interest.

(Dollars in millions)	Accrued Interest Receivable		Allowance for Uncollectible Interest
September 30, 2015	$	546	$	34
December 31, 2014	$	612	$	40
September 30, 2014	$	666	$	45

Liquidity and Capital Resources

Funding and Liquidity Risk Management

The following “Liquidity and Capital Resources” discussion concentrates on our FFELP Loans and Private Education Loans segments. Our Business Services and Other segments require minimal capital and funding.

We define liquidity as cash and high-quality liquid assets that we can use to meet our cash requirements. Our two primary liquidity needs are: (1) servicing our debt and (2) our ongoing ability to meet our cash needs for

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running the operations of our businesses (including derivative collateral requirements) throughout market cycles, including during periods of financial stress. Secondary liquidity needs, which can be adjusted as needed, include acquisitions of Private Education Loan and FFELP Loan portfolios, acquisitions of companies, the payment of common stock dividends and the repurchase of common stock under common share repurchase programs. To achieve these objectives, we analyze and monitor our liquidity needs, maintain excess liquidity and access diverse funding sources including the issuance of unsecured debt and the issuance of secured debt primarily through asset-backed securitizations and/or other financing facilities.

We define liquidity risk as the potential inability to meet our obligations when they become due without incurring unacceptable losses or invest in future asset growth and business operations at reasonable market rates. Our primary liquidity risk relates to our ability to raise replacement debt at a reasonable cost as our unsecured debt matures. In addition, we must continue to obtain funding at reasonable rates to meet our other business obligations and to continue to grow our business. This ability to access the capital markets may be affected by our credit ratings, as well as the overall availability of funding sources in the marketplace. In addition, credit ratings may be important to customers or counterparties when we compete in certain markets and when we seek to engage in certain transactions, including over-the-counter derivatives.

Credit ratings and outlooks are opinions subject to ongoing review by the ratings agencies and may change, from time to time, based on our financial performance, industry dynamics and other factors. Other factors that influence our credit ratings include the ratings agencies’ assessment of the general operating environment, our relative positions in the markets in which we compete, reputation, liquidity position, the level and volatility of earnings, corporate governance and risk management policies, capital position and capital management practices. A negative change in our credit rating could have a negative effect on our liquidity because it might raise the cost and availability of funding and potentially require additional cash collateral or restrict cash currently held as collateral on existing borrowings or derivative collateral arrangements. It is our objective to improve our credit ratings so that we can continue to efficiently access the capital markets even in difficult economic and market conditions.

We have unsecured debt that totaled $15.8 billion at September 30, 2015. Three credit rating agencies currently rate our long-term unsecured debt at below investment grade. From May 1, 2014 (Spin-Off) to September 30, 2015, we issued $1.5 billion of unsecured debt at an average all-in cost of one-month LIBOR plus 3.88 percent and an average term to maturity of 7.3 years. Recent market conditions and other factors have adversely impacted the cost and availability of new unsecured debt financing.

In June 2015, Moody’s and Fitch placed $34 billion of FFELP ABS sponsored by our affiliates on credit watch due to concerns that trust cash flows may not be sufficient to pay all bonds by the legal final maturity date. The credit watch actions have created dislocation in the FFELP ABS market, which has impacted the cost and availability of FFELP ABS financing. During the third quarter of 2015, we funded cleanup call options related to seven FFELP ABS trusts representing $852 million of bonds. The FFELP Loans from the cleanup call transaction that had supported the cleaned-up trusts were funded through our FFELP ABCP conduit facilities. Additionally, the Company also amended the transaction agreements for 16 Navient-sponsored securitization trusts backed by FFELP Loans. The amendments give Navient the option (in addition to the existing 10 percent cleanup call option) to purchase trust student loans aggregating up to 10 percent of the trust’s initial pool balance.

We expect to fund our ongoing liquidity needs, including the repayment of $1.2 billion of senior unsecured notes that mature in the next twelve months, primarily through our current cash and investment portfolio, the cash flows from operating activities ($1.5 billion in the nine months ended September 30, 2015), the repayment of principal on unencumbered student loan assets, and the distributions from our securitization trusts (including servicing fees which are priority payments within the trusts). We may also draw down on our secured FFELP Loan and Private Education Loan facilities, and, subject to market conditions, issue ABS or additional unsecured debt or enter into other secured or unsecured credit arrangements.

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Sources of Liquidity and Available Capacity

Ending Balances

(Dollars in millions)	September 30, 2015		December 31, 2014
Sources of primary liquidity:
Total unrestricted cash and liquid investments	$	1,310	$	1,449
Unencumbered FFELP Loans		1,175		1,909
Total GAAP and “Core Earnings” basis	$	2,485	$	3,358

Average Balances

	Three Months Ended September 30,				Nine Months Ended September 30,
(Dollars in millions)	2015		2014		2015		2014
Sources of primary liquidity:
Total unrestricted cash and liquid investments	$	1,473	$	1,958	$	1,576	$	2,041
Unencumbered FFELP Loans		1,253		1,859		1,623		1,795
Total “Core Earnings” basis		2,726		3,817		3,199		3,836
SLM BankCo(1)		—		—		—		1,306
Total GAAP basis	$	2,726	$	3,817	$	3,199	$	5,142

⁽¹⁾  For the nine months ended September 30, 2014, includes $690 million of cash and $616 million of FFELP Loans.

Liquidity may also be available under secured credit facilities to the extent we have eligible collateral and capacity available. Maximum borrowing capacity under the FFELP Loan – other facilities will vary and be subject to each agreement’s borrowing conditions, including, among others, facility size, current usage and availability of qualifying collateral from unencumbered FFELP Loans. As of September 30, 2015 and December 31, 2014, the maximum additional capacity under these facilities was $10.1 billion and $13.2 billion, respectively. For the three months ended September 30, 2015 and 2014, the average maximum additional capacity under these facilities was $11.0 billion and $10.8 billion, respectively. For the nine months ended September 30, 2015 and 2014, the average maximum additional capacity under these facilities was $12.0 billion and $11.6 billion, respectively.

In addition to the FFELP Loan — other facilities, liquidity may also be available from our Private Education Loan ABCP facility. This facility provides liquidity for Private Education Loan acquisitions and for the refinancing of loans presently on our balance sheet. The maximum capacity under this facility is $1 billion and it matures in June 2016. At September 30, 2015, the available capacity under this facility was $242 million.

We also hold a number of other unencumbered assets, consisting primarily of Private Education Loans and other assets. Total unencumbered student loans comprised $5.2 billion of our unencumbered assets of which $4.0 billion and $1.2 billion related to Private Education Loans and FFELP Loans, respectively. At September 30, 2015, we had a total of $9.9 billion of unencumbered assets inclusive of those described above as sources of primary liquidity and exclusive of goodwill and acquired intangible assets.

For further discussion of our various sources of liquidity, our continued access to the ABS market, our asset-backed financing facilities, and our issuance of unsecured debt, see “Note 6 — Borrowings” in our 2014 Form 10-K.

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The following table reconciles encumbered and unencumbered assets and their net impact on GAAP total tangible equity.

(Dollars in billions)	September 30, 2015			December 31, 2014
Net assets of consolidated variable interest entities (encumbered assets) — FFELP Loans	$	5.0		$	4.9
Net assets of consolidated variable interest entities (encumbered assets) — Private Education Loans		6.5			6.5
Tangible unencumbered assets(1)		9.9			12.4
Senior unsecured debt		(15.8	)		(17.4	)
Mark-to-market on unsecured hedged debt(2)		(1.0	)		(.9	)
Other liabilities, net		(1.3	)		(1.7	)
Total tangible equity – GAAP Basis	$	3.3		$	3.8

⁽¹⁾  Excludes goodwill and acquired intangible assets.

⁽²⁾  At September 30, 2015 and December 31, 2014, there were $881 million and $794 million, respectively, of net gains on derivatives hedging this debt in unencumbered assets, which partially offset these losses.

Financing Transactions during the Nine Months Ended September 30, 2015

The following financing transactions have taken place in the first nine months of 2015:

Unsecured Financings:

• On March 27, 2015, Navient issued $500 million in senior unsecured bonds.

• Navient repurchased $1.1 billion of unsecured debt.

FFELP Loan Financings:

• On February 26, 2015, Navient issued $1.0 billion in FFELP Loan ABS.

• On April 23, 2015, Navient issued $997 million in FFELP Loan ABS.

• On June 18, 2015, Navient issued $758 million in FFELP Loan ABS.

Private Education Loan Financings:

• On January 22, 2015, Navient issued $689 million in Private Education Loan ABS.

• On August 13, 2015, Navient issued $700 million in Private Education Loan ABS.

Shareholder Distributions

In the nine months ended September 30, 2015, we paid three quarterly common stock dividends of $0.16 per share, up from $0.15 per share in the prior year.

We repurchased 41.9 million shares of common stock for $775 million in the nine months ended September 30, 2015. The shares were repurchased under our January 2015 share repurchase program that authorizes up to $1 billion of share repurchases, of which $225 million remained available at September 30, 2015. Since the Spin-Off through September 30, 2015, we repurchased 64 million shares.

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Counterparty Exposure

Counterparty exposure related to financial instruments arises from the risk that a lending, investment or derivative counterparty will not be able to meet its obligations to us. Risks associated with our lending portfolio are discussed in the section titled “Financial Condition — FFELP Loan Portfolio Performance” and “— Private Education Loan Portfolio Performance.”

Our investment portfolio is composed of very short-term securities issued by a diversified group of highly rated issuers, limiting our counterparty exposure. Additionally, our investing activity is governed by board of director approved limits on the amount that is allowed to be invested with any one issuer based on the credit rating of the issuer, further minimizing our counterparty exposure. Counterparty credit risk is considered when valuing investments and considering impairment.

Related to derivative transactions, protection against counterparty risk is generally provided by International Swaps and Derivatives Association, Inc. (“ISDA”) Credit Support Annexes (“CSAs”). CSAs require a counterparty to post collateral if a potential default would expose the other party to a loss. All corporate derivative contracts entered into by Navient are covered under such agreements and require collateral to be exchanged based on the net fair value of derivatives with each counterparty. Our securitization trusts require collateral in all cases if the counterparty’s credit rating is withdrawn or downgraded below a certain level. Additionally, securitizations involving foreign currency notes issued after November 2005 also require the counterparty to post collateral to the trust based on the fair value of the derivative, regardless of credit rating. The trusts are not required to post collateral to the counterparties. In all cases, our exposure is limited to the value of the derivative contracts in a gain position net of any collateral we are holding. We consider counterparties’ credit risk when determining the fair value of derivative positions on our exposure net of collateral.

We have liquidity exposure related to collateral movements between us and our derivative counterparties. Movements in the value of the derivatives, which are primarily affected by changes in interest rate and foreign exchange rates, may require us to return cash collateral held or may require us to access primary liquidity to post collateral to counterparties. See “Note 7 — Derivative Financial Instruments” in our 2014 Form 10-K for more information on the amount of cash that has been received and delivered to derivative counterparties.

The table below highlights exposure related to our derivative counterparties at September 30, 2015.

(Dollars in millions)	Corporate Contracts			Securitization Trust Contracts
Exposure, net of collateral	$	88		$	16
Percent of exposure to counterparties with credit ratings below S&P AA- or Moody’s Aa3		76	%		2	%
Percent of exposure to counterparties with credit ratings below S&P A- or Moody’s A3		22	%		0	%

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“Core Earnings” Basis Borrowings

The following tables present the ending balances of our “Core Earnings” basis borrowings as of September 30, 2015 and December 31, 2014, and average balances and average interest rates of our “Core Earnings” basis borrowings for the three and nine months ended September 30, 2015 and 2014. The average interest rates include derivatives that are economically hedging the underlying debt but do not qualify for hedge accounting treatment. (See “‘Core Earnings’ — Definition and Limitations — Differences between ‘Core Earnings’ and GAAP — Reclassification of Realized Gains (Losses) on Derivative and Hedging Activities” of this Item 2).

Ending Balances

	September 30, 2015							December 31, 2014
(Dollars in millions)	Short Term			Long Term		Total		Short Term		Long Term		Total
Unsecured borrowings:
Senior unsecured debt	$	1,222		$	14,597	$	15,819	$	1,066	$	16,311	$	17,377
Total unsecured borrowings		1,222			14,597		15,819		1,066		16,311		17,377
Secured borrowings:
FFELP Loan securitizations		—			80,751		80,751		—		86,241		86,241
Private Education Loan securitizations		—			16,744		16,744		—		17,997		17,997
FFELP Loan — other facilities		—			15,796		15,796		—		15,358		15,358
Private Education Loan — other facilities		758			—		758		653		—		653
Other(1)		851			—		851		937		—		937
Total secured borrowings		1,609			113,291		114,900		1,590		119,596		121,186
“Core Earnings” basis borrowings		2,831			127,888		130,719		2,656		135,907		138,563
Adjustment for GAAP accounting treatment		(15	)		405		390		7		959		966
GAAP basis borrowings	$	2,816		$	128,293	$	131,109	$	2,663	$	136,866	$	139,529

⁽¹⁾  “Other” primarily consists of the obligation to return cash collateral held related to derivative exposure.

Secured borrowings comprised 88 percent and 87 percent of our “Core Earnings” basis debt outstanding at September 30, 2015 and December 31, 2014, respectively.

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Average Balances

	Three Months Ended September 30,										Nine Months Ended September 30,
	2015					2014					2015					2014
(Dollars in millions)	Average Balance		Average Rate			Average Balance		Average Rate			Average Balance		Average Rate			Average Balance		Average Rate
Unsecured borrowings:
Senior unsecured debt	$	16,141		4.03	%	$	17,395		3.75	%	$	16,555		3.96	%	$	17,564		3.70	%
Total unsecured borrowings		16,141		4.03			17,395		3.75			16,555		3.96			17,564		3.70
Secured borrowings:
FFELP Loan securitizations		82,231		1.08			88,198		1.01			83,861		1.04			89,386		.99
Private Education Loan securitizations		16,918		2.08			18,162		1.98			17,541		2.10			18,425		2.00
FFELP Loan — other facilities		14,872		.85			7,614		.62			14,950		.87			8,307		.80
Private Education Loan — other facilities		527		1.92			955		1.72			601		1.94			770		1.43
Other(1)		823		.68			843		.60			914		.64			804		.40
Total secured borrowings		115,371		1.20			115,772		1.14			117,867		1.17			117,692		1.14
“Core Earnings” basis borrowings	$	131,512		1.55	%	$	133,167		1.48	%	$	134,422		1.52	%	$	135,256		1.47	%
“Core Earnings” basis borrowings	$	131,512		1.55	%	$	133,167		1.48	%	$	134,422		1.52	%	$	135,256		1.47	%
Adjustment for GAAP accounting treatment		—		.03			—		.03			—		.02			3,947		2.17
GAAP basis borrowings	$	131,512		1.58	%	$	133,167		1.51	%	$	134,422		1.54	%	$	139,203		1.49	%

⁽¹⁾  “Other” primarily consists of the obligation to return cash collateral held related to derivative exposure.

Critical Accounting Policies and Estimates

Management’s Discussion and Analysis of Financial Condition and Results of Operations addresses our consolidated financial statements, which have been prepared in accordance with GAAP. A discussion of our critical accounting policies, which include allowance for loan losses, premium and discount amortization related to our loan portfolio, fair value measurement, transfers of financial assets and the VIE consolidation model and derivative accounting can be found in our 2014 Form 10-K. There were no significant changes to these critical accounting policies during the first nine months of 2015.

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Item 3. Quantitative and Qualitative Disclosures about Market Risk

Interest Rate Sensitivity Analysis

Our interest rate risk management seeks to limit the impact of short-term movements in interest rates on our results of operations and financial position. The following tables summarize the potential effect on earnings over the next 12 months and the potential effect on fair values of balance sheet assets and liabilities at September 30, 2015 and December 31, 2014, based upon a sensitivity analysis performed by management assuming a hypothetical increase in market interest rates of 100 basis points and 300 basis points while funding spreads remain constant. Additionally, as it relates to the effect on earnings, a sensitivity analysis was performed assuming the funding index increases 25 basis points while holding the asset index constant, if the funding index and repricing frequency are different than the asset index. The earnings sensitivity is applied only to financial assets and liabilities, including hedging instruments that existed at the balance sheet date and does not take into account new assets, liabilities or hedging instruments that may arise over the next 12 months.

	As of September 30, 2015									As of September 30, 2014
	Impact on Annual Earnings If:									Impact on Annual Earnings If:
	Interest Rates						Funding Indices			Interest Rates					Funding Indices
(Dollars in millions, except per share amounts)	Increase 100 Basis Points			Increase 300 Basis Points			Increase 25 Basis Points(1)			Increase 100 Basis Points			Increase 300 Basis Points		Increase 25 Basis Points(1)
Effect on Earnings:
Change in pre-tax net income before unrealized gains (losses) on derivative and hedging activities	$	(58	)	$	(105	)	$	(304	)	$	(18	)	$	1	$	(297	)
Unrealized gains (losses) on derivative and hedging activities		(34	)		(317	)		2			125			139		3
Increase (decrease) in net income before taxes	$	(92	)	$	(422	)	$	(302	)	$	107		$	140	$	(294	)
Increase (decrease) in diluted earnings per common share(2)	$	(.24	)	$	(1.13	)	$	(.81	)	$	.25		$	.33	$	(.69	)

⁽¹⁾  If an asset is not funded with the same index/frequency reset of the asset then it is assumed the funding index increases 25 basis points while holding the asset index constant.

⁽²⁾  Calculated based on “increase in net income before taxes.”

	At September 30, 2015
			Interest Rates:
			Change from Increase of 100 Basis Points						Change from Increase of 300 Basis Points
(Dollars in millions)	Fair Value		$			%			$			%
Effect on Fair Values:
Assets
FFELP Loans	$	96,028	$	(493	)		(1	)%	$	(982	)		(1	)%
Private Education Loans		26,544		—			—			—			—
Other earning assets		6,286		—			—			—			—
Other assets		5,589		(468	)		(8	)		(503	)		(9	)
Total assets gain (loss)	$	134,447	$	(961	)		(1	)%	$	(1,485	)		(1	)%
Liabilities
Interest-bearing liabilities	$	124,836	$	(661	)		(1	)%	$	(1,823	)		(1	)%
Other liabilities		2,670		(101	)		(4	)		734			27
Total liabilities (gain) loss	$	127,506	$	(762	)		(1	)%	$	(1,089	)		(1	)%

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	At December 31, 2014
			Interest Rates:
			Change from Increase of 100 Basis Points						Change from Increase of 300 Basis Points
(Dollars in millions)	Fair Value		$			%			$			%
Effect on Fair Values:
Assets
FFELP Loans	$	104,419	$	(486	)		—	%	$	(977	)		(1	)%
Private Education Loans		29,433		—			—			—			—
Other earning assets		6,002		—			—			—			—
Other assets		6,033		(236	)		(4	)		(317	)		(5	)%
Total assets gain (loss)	$	145,887	$	(722	)		—	%	$	(1,294	)		(1	)%
Liabilities
Interest-bearing liabilities	$	136,862	$	(781	)		(1	)%	$	(2,164	)		(2	)%
Other liabilities		2,625		85			3			822			31
Total liabilities (gain) loss	$	139,487	$	(696	)		—	%	$	(1,342	)		(1	)%

A primary objective in our funding is to minimize our sensitivity to changing interest rates by generally funding our floating rate student loan portfolio with floating rate debt. However, due to the ability of some FFELP loans to earn Floor Income, we can have a fixed versus floating mismatch in funding if the student loan earns at the fixed borrower rate and the funding remains floating. In addition, we can have a mismatch in the index (including the frequency of reset) of floating rate debt versus floating rate assets.

During the three months ended September 30, 2015 and 2014, certain FFELP Loans were earning Floor Income and we locked in a portion of that Floor Income through the use of Floor Income Contracts. The result of these hedging transactions was to convert a portion of the fixed rate nature of student loans to variable rate, and to fix the relative spread between the student loan asset rate and the variable rate liability.

In the preceding tables, under the scenario in which interest rates increase 100 and 300 basis points, the change in pre-tax net income before the unrealized gains (losses) on derivative and hedging activities is primarily due to the impact of (i) our unhedged loans being in a fixed-rate mode due to Floor Income, while being funded with variable debt in low interest rate environments; and (ii) a portion of our variable assets being funded with fixed rate liabilities and equity. Item (i) will generally cause income to decrease when interest rates increase from a low interest rate environment, whereas item (ii) will generally offset this decrease.

Under the scenario in the tables above labeled “Impact on Annual Earnings If: Funding Indices Increase 25 Basis Points,” the main driver of the decrease in pre-tax income before unrealized gains (losses) on derivative and hedging activities in both the September 30, 2015 and 2014 analyses is primarily the result of one-month LIBOR-indexed FFELP Loans being funded with three-month LIBOR and other non-discrete indexed liabilities. See “Asset and Liability Funding Gap” of this Item 3 for a further discussion. Increasing the spread between indices will also impact the unrealized gains (losses) on derivative and hedging activities as it relates to basis swaps that hedge the mismatch between the asset and funding indices.

In addition to interest rate risk addressed in the preceding tables, we are also exposed to risks related to foreign currency exchange rates. Foreign currency exchange risk is primarily the result of foreign currency denominated debt issued by us. When we issue foreign denominated corporate unsecured and securitization debt, our policy is to use cross currency interest rate swaps to swap all foreign currency denominated debt payments (fixed and floating) to U.S. dollar LIBOR using a fixed exchange rate. In the tables above, there would be an immaterial impact on earnings if exchange rates were to decrease or increase, due to the terms of the hedging instrument and hedged items matching. The balance sheet interest bearing liabilities would be affected by a change in exchange rates; however, the change would be materially offset by the cross currency interest rate

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swaps in other assets or other liabilities. In the current economic environment, volatility in the spread between spot and forward foreign exchange rates has resulted in material mark-to-market impacts to current-period earnings which have not been factored into the above analysis. The earnings impact is noncash, and at maturity of the instruments the cumulative mark-to-market impact will be zero.

Asset and Liability Funding Gap

The tables below present our assets and liabilities (funding) arranged by underlying indices as of September 30, 2015. In the following GAAP presentation, the funding gap only includes derivatives that qualify as effective hedges (those derivatives which are reflected in net interest margin, as opposed to those reflected in the “gains (losses) on derivatives and hedging activities, net” line on the consolidated statements of income). The difference between the asset and the funding is the funding gap for the specified index. This represents our exposure to interest rate risk in the form of basis risk and repricing risk, which is the risk that the different indices may reset at different frequencies or may not move in the same direction or at the same magnitude.

Management analyzes interest rate risk and in doing so includes all derivatives that are economically hedging our debt whether they qualify as effective hedges or not (“Core Earnings” basis). Accordingly, we are also presenting the asset and liability funding gap on a “Core Earnings” basis in the table that follows the GAAP presentation.

GAAP Basis:

Index (Dollars in billions)	Frequency of Variable Resets	Assets(1)		Funding(2)		Funding Gap
3-month Treasury bill	weekly	$	4.9	$	—	$	4.9
Prime	annual		.5		—		.5
Prime	quarterly		3.0		—		3.0
Prime	monthly		14.6		—		14.6
Prime	daily		—		.1		(.1	)
PLUS Index	annual		.3		—		.3
3-month LIBOR	quarterly		—		67.9		(67.9	)
1-month LIBOR	monthly		7.8		37.1		(29.3	)
1-month LIBOR daily	daily		92.5		—		92.5
CMT/CPI Index	monthly/quarterly		—		.5		(.5	)
Non-Discrete reset(3)	monthly		—		18.8		(18.8	)
Non-Discrete reset(4)	daily/weekly		6.3		.9		5.4
Fixed Rate(5)			7.8		12.4		(4.6	)
Total		$	137.7	$	137.7	$	—

⁽¹⁾  FFELP Loans of $42.2 billion ($38.2 billion LIBOR index and $4.0 billion Treasury bill index) are currently earning a fixed rate of interest as a result of the low interest rate environment.

⁽²⁾  Funding (by index) includes all derivatives that qualify as hedges.

⁽³⁾  Funding consists of auction rate ABS and FFELP and Private Education Loan – other facilities.

⁽⁴⁾  Assets include restricted and unrestricted cash equivalents and other overnight type instruments. Funding includes the obligation to return cash collateral held related to derivatives exposures.

⁽⁵⁾  Assets include receivables and other assets (including goodwill and acquired intangibles). Funding includes other liabilities and stockholders’ equity.

The “Funding Gaps” in the above table are primarily interest rate mismatches in short-term indices between our assets and liabilities. We address this issue typically through the use of basis swaps that typically convert quarterly reset three-month LIBOR to other indices that are more correlated to our asset indices. These basis swaps do not qualify as effective hedges and, as a result, the effect on the funding index is not included in our interest margin and is therefore excluded from the GAAP presentation.

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“Core Earnings” Basis:

Index (Dollars in billions)	Frequency of Variable Resets	Assets(1)		Funding(2)		Funding Gap
3-month Treasury bill	weekly	$	4.9	$	—	$	4.9
Prime	annual		.5		—		.5
Prime	quarterly		3.0		—		3.0
Prime	monthly		14.6		—		14.6
Prime	daily		—		.1		(.1	)
PLUS Index	annual		.3		—		.3
3-month LIBOR	quarterly		—		66.4		(66.4	)
1-month LIBOR	monthly		7.8		43.0		(35.2	)
1-month LIBOR	daily		92.5		—		92.5
Non-Discrete reset(3)	monthly		—		18.8		(18.8	)
Non-Discrete reset(4)	daily/weekly		6.3		.9		5.4
Fixed Rate(5)			6.6		7.3		(.7	)
Total		$	136.5	$	136.5	$	—

⁽¹⁾  FFELP Loans of $15.0 billion ($13.3 billion LIBOR index and $1.7 billion Treasury bill index) are currently earning a fixed rate of interest as a result of the low interest rate environment.

⁽²⁾  Funding (by index) includes all derivatives that management considers economic hedges of interest rate risk and reflects how we internally manage our interest rate exposure.

⁽³⁾  Funding consists of auction rate ABS and FFELP and Private Education Loan – other facilities.

⁽⁴⁾  Assets include restricted and unrestricted cash equivalents and other overnight type instruments. Funding includes the obligation to return cash collateral held related to derivatives exposures.

⁽⁵⁾  Assets include receivables and other assets (including goodwill and acquired intangibles). Funding includes other liabilities and stockholders’ equity.

We use interest rate swaps and other derivatives to achieve our risk management objectives. Our asset liability management strategy is to match assets with debt (in combination with derivatives) that have the same underlying index and reset frequency or, when economical, have interest rate characteristics that we believe are highly correlated. The use of funding with index types and reset frequencies that are different from our assets exposes us to interest rate risk in the form of basis and repricing risk. This could result in our cost of funds not moving in the same direction or with the same magnitude as the yield on our assets. While we believe this risk is low, as all of these indices are short-term with rate movements that are highly correlated over a long period of time, market disruptions (which have occurred in recent years) can lead to a temporary divergence between indices resulting in a negative impact to our earnings.

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Weighted Average Life

The following table reflects the weighted average life of our GAAP and “Core Earning” assets and liabilities at September 30, 2015.

(Averages in Years)	Weighted Average Life
Earning assets
Student loans		7.2
Other loans		7.9
Cash and investments		.1
Total earning assets		6.8
Borrowings
Short-term borrowings		.4
Long-term borrowings		6.1
Total borrowings		6.0

Item 4. Controls and Procedures

Disclosure Controls and Procedures

Our management, with the participation of our principal executive and principal financial officers, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of September 30, 2015. Based on this evaluation, our chief principal executive and principal financial officers concluded that, as of September 30, 2015, our disclosure controls and procedures were effective to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is (a) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (b) accumulated and communicated to our management, including our chief principal executive and principal financial officers as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended September 30, 2015 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION

Item 1. Legal Proceedings

On March 18, 2011, a student loan borrower filed a putative class action complaint against Old SLM in the U.S. District Court for the Northern District of California. The complaint was captioned Tina M. Ubaldi v. SLM Corporation et. al. The plaintiff brought the complaint on behalf of a class consisting of other similarly situated California borrowers. The complaint alleged, among other things, that Old SLM’s practice of charging late fees proportional to the amount of missed payments constituted liquidated damages in violation of California law; and Old SLM engaged in unfair business practices by charging daily interest on private educational loans. Following additional amendments to the complaint, which added usury claims under California state law and two additional defendants (Sallie Mae, Inc., now known as Navient Solutions, Inc. (“NSI”), and SLM PC Student Loan Trust 2004-A), a Modified Third Amended Complaint was filed on December 2, 2013. I that complaint, plaintiffs sought restitution of late charges and interest paid by members of the class, injunctive relief, cancellation of all future interest payments, treble damages as permitted by law, as well as costs and attorneys’ fees, among other relief. Prior to the formation of Sallie Mae Bank in 2005, Old SLM followed prevalent capital market practices of acquiring and securitizing private education loans purchased in secondary transactions from banks who originated these loans. Plaintiffs alleged that the services provided by Old SLM and Sallie Mae, Inc. to the originating banks resulted in Old SLM and Sallie Mae, Inc. constituting lenders on these loans. Since 2006, Sallie Mae Bank originated the vast majority of all private education loans acquired by Old SLM. The claims at issue in this case expressly exclude loans originated by Sallie Mae Bank since its inception. Named defendants are subsidiaries of Navient and as such only liability arising from the Ubaldi litigation will remain the sole responsibility of Navient Corporation. Plaintiffs filed their Motion for Class Certification on October 22, 2013. On March 24, 2014, the Court denied plaintiffs’ Motion for Class Certification without prejudice, but granted plaintiffs leave to file an amended Motion for Class Certification. On June 23, 2014, Plaintiffs filed a Renewed Motion for Class Certification. On December 19, 2014, the court granted plaintiffs’ Renewed Motion for Class Certification regarding the claims concerning late fees, but denied the motion as to the usury claims. On January 30, 2015, Plaintiffs filed a motion seeking leave to file another amended complaint. On March 24, 2015, the Court denied Plaintiffs’ motion, denying their request to amend the complaint again. It is not possible at this time to estimate a range of potential exposure, if any, for amounts that may be payable in connection therewith.

On November 26, 2014, Marlene Blyden filed a putative class action suit in the U.S. District Court for the Central District of California against Navient Corporation, Navient, LLC, Navient Solutions, Inc., Navient Credit Finance Corporation, Navient Investment Corporation, SLM Corporation, The Bank of New York, and The Bank of New York Mellon Trust Company, N.A. The complaint was captioned Marlene Blyden v. Navient Corporation et. al. On December 2, 2014, plaintiff filed a First Amended Complaint. The plaintiff purports to bring the First Amended Complaint on behalf of a class consisting of other similarly situated California borrowers. The First Amended Complaint alleged that plaintiff and members of the asserted class were charged and/or paid interest at a rate above that permitted under California law. On February 4, 2015, Plaintiff filed her Second Amended Complaint, which drops SLM Corporation as a defendant, adds various securitization trusts as defendants, and adds claims for conversion and for money had and received. Defendants filed Motions to Dismiss the Second Amended Complaint on March 6, 2015. The plaintiff filed her Opposition on April 16, 2015, and Defendants filed Replies on April 20, 2015. On July 23, 2015, the Court granted Defendants’ Motions to Dismiss Plaintiff’s Second Amended Complaint but permitted Plaintiff to make certain amendments. On August 4, 2015, Plaintiff filed a Third Amended Complaint. The Third Amended Complaint removed all of the Defendants except the SLM PC Student Loan 2003-B Trust, BNY Mellon (in its capacity as a trustee), and Navient Solutions, Inc. The other trust defendants and Navient Credit Finance Corporation are no longer defendants in the matter. Defendants Motion to Dismiss the Third Amended Complaint is currently pending. It is not possible at this time to estimate a range of potential exposure, if any, for amounts that may be payable in connection therewith.

We and our subsidiaries and affiliates are subject to various claims, lawsuits and other actions that arise in the normal course of business. We believe that these claims, lawsuits and other actions will not, individually or in

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the aggregate, have a material adverse effect on our business, financial condition or results of operations. Most of these matters are claims against our servicing and collection subsidiaries by borrowers and debtors alleging the violation of state or federal laws in connection with servicing or collection activities on their student loans and other debts. In addition, our collection subsidiaries are routinely named in individual plaintiff or class action lawsuits in which the plaintiffs allege that those subsidiaries have violated a federal or state law in the process of collecting their accounts.

For a description of these items and other litigation to which we are a party, please see our 2014 Form 10-K.

Regulatory Matters

On May 2, 2014, Navient Solutions, Inc. (“NSI”), a wholly-owned subsidiary of Navient, and Sallie Mae Bank entered into consent orders with the Federal Deposit Insurance Corporation (the “FDIC”) (respectively, the “NSI Order” and the “Bank Order”; collectively, “the FDIC Orders”) to resolve matters related to certain cited violations of Section 5 of the Federal Trade Commission Act, including the disclosures and assessments of certain late fees, as well as alleged violations under the Servicemembers Civil Relief Act (the “SCRA”). The FDIC Orders, which became effective upon the signing of the consent order with the United States Department of Justice (the “DOJ”) by NSI and SLM BankCo on May 13, 2014, required NSI to pay $3.3 million in civil monetary penalties. NSI has paid its civil monetary penalties. In addition, the FDIC Orders required the establishment of a restitution reserve account totaling $30 million to provide restitution with respect to loans owned or originated by Sallie Mae Bank, from November 28, 2005 until the effective date of the FDIC Orders. Pursuant to the Separation and Distribution Agreement among SLM Corporation, SLM BankCo and Navient dated as of April 28, 2014 (the “Separation Agreement”), Navient funded the restitution reserve account in May 2014.

The NSI Order also required NSI to ensure proper servicing for service members and proper application of SCRA benefits under a revised and broader definition of eligibility than previously required by the statute and regulatory guidance and to make changes to billing statements and late fee practices. These changes to billing statements and late fee practices have already been implemented. NSI also decided to voluntarily make restitution of certain late fees to all other customers whose loans were neither owned nor originated by Sallie Mae Bank. They were calculated in the same manner as that which was required under the FDIC Orders and are estimated to be $42 million. The process to refund these fees as well as amounts from the restitution fund is substantially complete.

With respect to alleged civil violations of the SCRA, NSI and Sallie Mae Bank entered into a consent order with the DOJ. The DOJ consent order (the “DOJ Order”) covers all loans either owned by Sallie Mae Bank or serviced by NSI from November 28, 2005 until the effective date of the settlement. The DOJ Order required NSI to fund a $60 million settlement fund, which represents the total amount of compensation due to service members under the DOJ agreement, and to pay $55,000 in civil money penalties. The DOJ Order was approved by the United States District Court in Delaware on September 29, 2014. Shortly thereafter, Navient funded the settlement fund and paid the civil money penalties pursuant to the terms of the order. On April 15, 2015, the DOJ approved the distribution plan for the settlement fund and the funds were disbursed in the second quarter of 2015.

The total reserves established by the Company in 2013 and 2014 to cover these costs were $177 million, and as of September 30, 2015, substantially all of this amount had been paid or credited or refunded to customer accounts. The final cost of these proceedings will remain uncertain until all of the work under the various consent orders has been completed.

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As previously disclosed, the Company and various of its subsidiaries are subject to the following investigations and inquiries:

• In December 2013, Navient received Civil Investigative Demands (“CIDs”) issued by the State of Illinois Office of Attorney General and the State of Washington Office of the Attorney General and multiple other state Attorneys General. According to the CIDs, the investigations were initiated to ascertain whether any practices declared to be unlawful under the Consumer Fraud and Deceptive Business Practices Act have occurred or are about to occur.

• In April 2014, NSI received a CID from the Consumer Financial Protection Bureau (the “CFPB”) as part of the CFPB’s separate investigation regarding allegations relating to Navient’s disclosures and assessment of late fees and other matters. Navient has received a series of supplemental CIDs on these matters. On August 19, 2015, NSI received a letter from the CFPB notifying NSI that, in accordance with the CFPB’s discretionary Notice and Opportunity to Respond and Advise (“NORA”) process, the CFPB’s Office of Enforcement is considering recommending that the CFPB take legal action against NSI. The NORA letter relates to a previously disclosed investigation into NSI’s disclosures and assessment of late fees and other matters and states that, in connection with any action, the CFPB may seek restitution, civil monetary penalties and corrective action against NSI. The Company responded to the NORA letter on September 10, 2015.

• In November 2014, Navient’s subsidiary, Pioneer Credit Recovery, Inc. (“Pioneer”), received a CID from the CFPB as part of the CFPB’s investigation regarding Pioneer’s activities relating to rehabilitation loans and collection of defaulted student debt.

• In December 2014, NSI received a subpoena from the New York Department of Financial Services (the “NY DFS”) as part of the NY DFS’s inquiry with regard to whether persons or entities have engaged in fraud or misconduct with respect to a financial product or service under New York Financial Services Law or other laws.

We have been in discussions with each of these regulatory entities or bodies and are cooperating with these investigations, inquiries or examinations and are committed to resolving any potential concerns. It is not possible at this time to estimate a range of potential exposure, if any, for amounts that may be payable in connection with these matters and reserves have not been established.

In addition, Navient and its subsidiaries are subject to examination by the CFPB, FDIC, ED and various state agencies as part of its ordinary course of business. Items or matters similar to or different from those described above may arise during the course of those examinations.

Under the terms of the Separation Agreement, Navient has agreed to be responsible and indemnify SLM BankCo for all claims, actions, damages, losses or expenses that may arise from the conduct of all activities of pre-Spin-Off SLM BankCo occurring prior to the Spin-Off other than those specifically excluded in the Separation and Distribution Agreement. As a result, all liabilities arising out of the regulatory matters mentioned above, other than fines or penalties directly levied against Sallie Mae Bank, are the responsibility of, or assumed by, Navient or one of its subsidiaries, and Navient has agreed to indemnify and hold harmless Sallie Mae and its subsidiaries, including Sallie Mae Bank, therefrom. Navient has no additional reserves related to indemnification matters with SLM BankCo as of September 30, 2015.

OIG Audit

The Office of the Inspector General (the “OIG”) of ED commenced an audit regarding Special Allowance Payments (“SAP”) on September 10, 2007. On September 25, 2013, we received the final audit determination of Federal Student Aid (the “Final Audit Determination”) on the final audit report issued by the OIG on August 3, 2009 related to this audit. The Final Audit Determination concurred with the final audit report issued by the OIG and instructed us to make adjustment to our government billing to reflect the policy determination. Navient remains in active discussions with ED on this matter and we also have the right to appeal the Final Audit

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Determination to the Administrative Actions and Appeals Service Group of ED. The last date to file an appeal in this matter has been extended by ED several times and is currently November 12, 2015. We continue to believe that our SAP billing practices were proper, considering then-existing ED guidance and lack of applicable regulations. The Company established a reserve for this matter in 2014 as part of the total reserve for pending regulatory matters discussed previously.

Item 1A. Risk Factors

Higher or lower than expected prepayments of loans could change the Company’s expected servicing revenue or payments the Company receives as the holder of the Residual Interests of securitization trusts holding student loans or cause the bonds issued by the securitization trust to be paid at a different speed than originally anticipated. These factors could materially alter our liquidity, income or the value of our Residual Interests.

Prepayment rates and levels are subject to many factors.

FFELP Loans and Private Education Loans may be voluntarily prepaid without penalty by the borrower or, in the case of FFELP Loans, consolidated with the borrower’s other education loans through refinancing. FFELP Loans may also be repaid after default by the Guarantors of FFELP Loans. FFELP Loan borrowers may also be eligible for various existing income-based repayment programs under which borrowers can qualify for reduced or zero monthly payment or even debt forgiveness after a certain number of years of repayment.

Future initiatives by ED or by Congress to encourage or force consolidation, create additional income-based repayment or debt forgiveness programs or establish other factors affecting borrowers’ repayment of their loans, could also affect prepayments on education loans.

While fluctuations in prepayment levels is to be expected, extraordinary or extended increases or decreases in prepayment levels could materially affect our liquidity, interest income, net interest margin and the value of those Residual Interests.

When education loans within a securitization trust amortize faster than originally contracted, the trust’s pool balance may decline at a rate faster than the prepayment rate assumed when the trust’s bonds were originally issued. If the trust’s pool balance declines faster than originally anticipated, in most of our securitization structures, the bonds issued by that trust will also be repaid faster than originally anticipated. In these cases, the Company’s interest income decreases and the value of any Residual Interest in the trust may decline.

Conversely, when education loans within a securitization trust amortize more slowly than originally contracted, the trust’s pool balance may decline more slowly than the prepayment rate assumed when the trust’s bonds were originally issued and the bonds may be repaid more slowly than originally anticipated. In these cases, the Company’s interest income increases and the value of any Residual Interest in the trust may increase. In addition, if the prepayment rate is especially slow and certain rights of the sellers or the servicer are not exercised or are insufficient or other action is not taken to counter the slower prepayment rate, the trust’s bonds may not be repaid by their legal final maturity date(s), which could result in an event of default under the underlying securitization agreements.

In addition, rating agencies may change their ratings on (or their ratings methodology for) the bonds issued by a securitization trust, possibly raising or lowering their ratings, based upon these prepayment rates and their perception of the risk posed by those rates to the timing of the trust cash flows. Negative ratings changes could impact our liquidity, our access to the securitization markets, and our net interest margin, and could raise or lower the value of our Residual Interests of our future securitization transactions.

105

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Share Repurchases

The following table provides information relating to our purchase of shares of our common stock in the three months ended September 30, 2015.

(In millions, except per share data)	Total Number of Shares Purchased(1)		Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(2)		Approximate Dollar Value of Shares That May Yet Be Purchased Under Publicly Announced Plans or Programs(2)
Period:
July 1 — July 31, 2015		3.9	$	16.92		3.8	$	336
August 1 — August 31, 2015		3.3		15.11		3.2	$	288
September 1 — September 30, 2015		5.1		12.33		5.1	$	225
Total third-quarter 2015		12.3	$	14.52		12.1

⁽¹⁾  The total number of shares purchased includes: (i) shares purchased under the stock repurchase program discussed below, and (ii) shares of our common stock tendered to us to satisfy the exercise price in connection with cashless exercise of stock options, and tax withholding obligations in connection with exercise of stock options and vesting of restricted stock and restricted stock units.

⁽²⁾  In December 2014, our board of directors authorized us to purchase up to $1.0 billion of shares of our common stock, effective January 1, 2015.

The closing price of our common stock on the NASDAQ Global Select Market on September 30, 2015 was $11.24.

Item 3. Defaults upon Senior Securities

Nothing to report.

Item 4. Mine Safety Disclosures

Nothing to report.

Item 5. Other Information

Nothing to report.

106

Item 6. Exhibits

The following exhibits are furnished or filed, as applicable:

Exhibit No.	Description
10.1†*	Navient Corporation Deferred Compensation Plan for Directors, as Amended and Restated effective October 1, 2015.
12.1*	Computation of Ratio of Earnings to Fixed Charges and Preferred Stock Dividends.
31.1*	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1*	Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2*	Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS*	XBRL Instance Document.
101.SCH*	XBRL Taxonomy Extension Schema Document.
101.CAL*	XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*	XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB*	XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*	XBRL Taxonomy Extension Presentation Linkbase Document.

^†  Management Contract or Compensatory Plan or Arrangement

* Filed herewith.

107

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

NAVIENT CORPORATION (Registrant)
By:	/s/ SOMSAK CHIVAVIBUL
	Somsak Chivavibul Chief Financial Officer (Principal Financial and Accounting Officer)

Date: October 30, 2015

108

EX-10.1

Exhibit 10.1

NAVIENT CORPORATION

DEFERRED COMPENSATION PLAN FOR DIRECTORS

(As Amended and Restated Effective October 1, 2015)

ARTICLE I. INTRODUCTION

The Navient Corporation Deferred Compensation Plan for Directors (the “Plan”) is hereby amended and restated by Navient Corporation (the “Corporation”) effective as of October 1, 2015 (the “Effective Date”).

The Plan, originally named the Student Loan Marketing Association Deferred Compensation Plan for Directors, was adopted on February 21, 1995, for the benefit of directors of the Student Loan Marketing Association, the predecessor of SLM Corporation. The Plan was later renamed the SLM Corporation Deferred Compensation Plan for Directors, as amended and restated effective October 1, 2010. The Plan was amended and restated, effective as of May 1, 2014, to reflect an assumption and continuation of the SLM Corporation Deferred Compensation Plan for Directors, a portion of which was spun-off to be maintained by New BLC Corporation (later renamed SLM Corporation) or an affiliate thereof. Effective May 1, 2014, the Plan was renamed the Navient Corporation Deferred Compensation Plan for Directors.

This Plan includes certain Grandfathered Accounts (defined below), which shall continue to be subject to, and governed by, the terms of the Plan as in effect on December 31, 2004. “Grandfathered Account” means the separate memorandum account maintained by the Corporation for a Plan participant to which amounts that were deferred and vested prior to January 1, 2005, and any earnings attributable thereto, are credited.

With respect to deferrals after December 31, 2004, the Plan is to be interpreted as necessary to comply with Section 409A of the Internal Revenue Code of 1986 and Treasury Regulations Section 1.409A-1 et. seq., as they both may be amended from time to time, and other guidance issued by the U.S. Department of Treasury and U.S. Internal Revenue Service thereunder (“Section 409A”). If an amount credited to a Grandfathered Account becomes subject to Section 409A, such amount shall be deemed governed by the Plan, as amended and restated herein, and shall be paid in accordance with Section 4.9.

ARTICLE II. DEFERRAL OPPORTUNITY

Section 2.1. Each year during the annual enrollment period determined by the Corporation (“Annual Enrollment Period”) any non-employee director (“Director”) of the Corporation may, in accordance with rules, procedures and forms specified from time to time by the Corporation, elect to defer receipt of either all or a specified part of the Director’s retainer or fees (as set forth in Section 4.3 below) for the following calendar year (the “Deferral Election”). Any amount so deferred (the “Deferred Amount”), shall be credited to a memorandum account maintained by the Corporation on behalf of the Director (the “Deferred Account”) and paid out as hereinafter provided. In addition, an individual may make an election prior to commencing

1

his or her initial term as a member of the Board and such election shall be effective as of the date the Director commences such term or, if permitted by the Corporation in its sole discretion, such later time as permitted by Section 409A.

Section 2.2. A Director who does not file a Deferral Election before the last day of the calendar year (or any earlier date required by the Corporation) to defer earnings for the following calendar year will be treated as having elected not to defer any amounts for the following calendar year. A Director who does not file a Deferral Election with respect to a calendar year may file a Deferral Election for a subsequent calendar year in accordance with Article II.

ARTICLE III. PARTICIPATION

Section 3.1. To participate in this Plan, a Director shall submit to the Corporation a Deferral Election form relating to all or part of the retainer or fees he or she is entitled to receive as a Director.

ARTICLE IV. DEFERRAL ELECTIONS

Section 4.1. Content of Deferral Election. Upon filing a Deferral Election, a Director shall designate the amount to be deferred; elect the deferral period; elect to have such deferred amounts invested in one or more notional investment options offered under the Plan; elect the time and form of payment; and designate a beneficiary.

Section 4.2. Effective Date of Deferral Election. Deferral Elections are effective on a calendar year basis and become irrevocable no later than the December 31 before the beginning of the calendar year to which the elections relate.

Section 4.3. Amount to be Deferred. A Director may elect to defer all or a portion of his or her annual retainer, meeting fees, or per diem payments, whether such amounts otherwise would be payable in the form of cash or equity. Any Deferred Amount shall be credited to the Director’s Deferred Account and paid out as hereinafter provided.

Section 4.4. Deferral Period. At the election of the Director, the payment of the Deferred Account shall commence as soon as administratively possible (but no later than 90 days) after: (i) the first day of the tenth month after the Director ceases to be a Director of the Corporation for any reason; (ii) the first day of the tenth month after the Director ceases to be a Director and attains an age specified by the Director at the time of the Deferral Election; or (iii) the expiration of a period of years not shorter than three years. For the avoidance of doubt, payment shall commence on the first day of the calendar year elected by the Director; provided, however, that the Director may not elect a calendar year that is earlier than the third calendar year following the date of the Deferral Election. A Director may not designate the taxable year of distribution except to the extent permitted in subsection (iii) above.

For purposes of the Plan, a Director shall not be considered to cease to be a Director unless the cessation of the Director’s service as a Director constitutes a separation from service within the meaning of Section 409A. A Director shall not be allowed to receive the Deferred Account before the expiration of the Deferral Period, unless the Director meets the requirements of a hardship as provided in Article VI, nor shall a Director be allowed to defer his or her Deferred Account beyond the Deferral Period.

2

Section 4.5. Investment Election. Except as otherwise provided below in Section 4.7, a Director’s Deferred Account shall be credited with earnings in accordance with the investment options that are offered under the Plan from time to time (“Investment Options”) and elected by the Director. In the event no investment election is received, a Director’s account shall be deemed invested in an Investment Option that has been designated as a default investment option by the Corporation.

Section 4.6. Investment Options. The Corporation reserves the right, on a prospective basis, to add, delete, or modify the Investment Options offered under the Plan. The deemed rate of return, positive or negative, credited under each Investment Option shall be based upon the investment performance of such option, and shall equal the total return of such option, net of asset based charges, including, without limitation, money management fees, fund expenses and mortality and expense risk insurance contract charges. Notwithstanding that the rates of return credited to a Director’s Deferred Account are based upon the performance of the Investment Options, the Corporation shall not be obligated to invest any Deferred Amount, or any other amount, in such Investment Options.

Section 4.7. Navient Stock Fund. Any portion of a Director’s Deferred Account representing a deferral of compensation that otherwise would have been payable in the form of equity shall be automatically invested in an Investment Option representing shares of the Corporation’s common stock or a successor class of stock (the “Navient Stock Fund”). All Deferred Amounts that are invested in the Navient Stock Fund shall be converted into a number of shares (or fraction thereof), and such number of shares shall be credited to the Director’s Deferred Account at the time such Deferred Amount would have been paid but for the Deferral Election. That portion of a Director’s Deferred Account invested in the Navient Stock Fund will be credited with additional shares determined by reference to any dividends paid on or adjustments to the Corporation’s common stock or a successor class of stock (“Common Stock”) through the date of distribution. The conversion of deferred earnings, dividends, or other cash payments into a number of shares of Common Stock shall be based on the fair market value of a share of Common Stock at the close of business on the business day immediately preceding the date on which a Director receives a credit to his or her Deferred Account under this Plan, which shall be the last sale price on the NASDAQ Stock Exchange on such business day, or, if there shall have been no such sale so reported on that business day, on the last preceding business day on which such a sale was so reported.

Section 4.8. Vesting of Deferred Account. A Director’s Deferred Account shall be 100% vested and non-forfeitable at all times, with the exception of any portion of the Deferred Account representing a deferral of compensation that otherwise would have been payable in the form of equity, which shall be subject to the vesting conditions (if any) otherwise applicable to such equity-based compensation.

Section 4.9. Form of Payment. A Director may elect to receive his or her Deferred Account in a lump sum or annual installments, not exceeding 15 installments. Any portion of a Director’s Deferred Account invested in the Navient Stock Fund shall be paid in Common Stock,

3

and any remaining portion shall be paid in cash. If a Director elects to receive his or her Deferred Account in annual installments, such installments shall equal: (i) the value of the Deferred Account on the date that payments begin divided by the number of installments elected by the Director, plus (ii) investment earnings credited to the Deferred Account since the payment of the previous installment; and each annual installment will be paid during the year in which it is due.

Section 4.10. Default Time and Form of Payment. If a Director fails to elect a time and form of distribution, the Director’s Deferred Account will be distributed in the form of a single lump sum payment as soon as administratively possible (but no later than 90 days) after the first day of the tenth month after the Director ceases to be a Director of the Corporation for any reason.

Section 4.11. Death Benefit. In the event of a Director’s death, the entire balance in the Director’s Deferred Account shall be paid to his or her beneficiary as soon as administratively possible after his or her death but in no event later than the end of the year in which the Director’s death occurred or, if later, the 15th day of the third calendar month following the Director’s death.

Section 4.12. Beneficiary Designation. A Director may designate a beneficiary or beneficiaries to receive the balance of his or her Deferred Account upon his or her death. Any death benefit with respect to a Director who did not designate a beneficiary or who is not survived by a beneficiary shall be paid to the personal representative of the Director.

ARTICLE V. TERMINATION/AMENDMENT OF DEFERRAL ELECTION

Section 5.1. Termination of Deferral Election. Once a Deferral Election becomes irrevocable for a calendar year, a Director may not terminate the deferral of his or her earnings during that calendar year. A Director may not modify his or her current or prior year Deferral Elections, except as provided in this Article 5.

Section 5.2. Increase or Decrease in Deferred Amount. A Director may increase or decrease the amount of retainer or fees that are deferred in a future calendar year by filing a new Deferral Election during the relevant Annual Enrollment Period. Any such election shall be effective only for the calendar year following the year in which the Corporation receives the new Deferral Election.

Section 5.3. Change in Investment Election. A Director may change his or her investment election with respect to any portion of his or her Deferred Account that is not invested in the Navient Stock Fund, and such change shall be effective on the later of the date that it is received by the Corporation or the date elected by the Director. A Director may not change his or her investment election with respect to that portion of his or her Deferred Account invested in the Navient Stock Fund.

A change in investment election may apply to amounts previously deferred and/or amounts to be deferred after the effective date of the modification, as specified by a Director. Any investment election into the Navient Stock Fund shall be subject to the Corporation’s open trading-window policy governing the purchase and sale of its Common Stock (except when the Director has ceased to be a Director and is no longer subject to such policy).

4

Section 5.4. Change in Deferral Period. A Director may change the Deferral Period with respect to deferrals in a future calendar year by filing a new Deferral Election during the relevant Annual Enrollment Period. This change shall be effective only for amounts earned in the calendar year following the calendar year in which the Corporation receives the new Deferral Election.

Section 5.5. Change in Form of Payment. A Director may change the form of payment with respect to deferrals in a future calendar year by filing a new Deferral Election during the relevant Annual Enrollment Period. This change shall be effective only for amounts earned in the calendar year following the calendar year in which the Corporation receives the new Deferral Election.

Section 5.6 Change in Beneficiaries. A Director may change beneficiaries by filing a written change of beneficiary designation form with the Corporation and such new beneficiary designation shall be effective upon receipt by the Corporation.

Section 5.7. Cessation of Service. Upon cessation of service as a Director, the terms of this Plan shall continue to govern a Director’s Deferred Account until the Deferred Account is paid in full. Accordingly, a Director’s Deferred Account shall continue to be credited with investment earnings, and the Deferral Period shall continue in effect.

ARTICLE VI. HARDSHIP DISTRIBUTION

Section 6.1. In the event of a substantial, unforeseen hardship, a Director may file a notice with the Chairman of the Nominations and Governance Committee of the Board of Directors (the “Committee”), advising the Committee of the circumstances of the hardship, and requesting a hardship distribution. Upon approval by the Committee of a Director’s request, the Director’s Deferred Account, or that portion of a Director’s Deferred Account deemed necessary by the Committee to satisfy the hardship (determined in a manner consistent with Section 409A) plus amounts necessary to pay taxes reasonably anticipated because of the distribution, will be distributed in a single lump sum as soon as administratively possible (but no later than 90 days) following the date of approval. The Committee, in its sole discretion, shall determine how a Director’s Cash and Common Stock accounts shall be debited for the distribution. No member of the Committee may vote on, or otherwise influence a decision of the Committee concerning his or her request for a hardship distribution. If the Committee approves a Director’s hardship distribution request, then effective as of the date the request is approved, the Committee shall cancel the Director’s Deferral Election, if any, for the remainder of the calendar year. A Director whose Deferral Election is cancelled in accordance with this Section 6.1 may file a new Deferral Election for the following calendar year in accordance with Article II. A hardship distribution by a Director shall have no effect on any amounts remaining in the Plan following the hardship distribution.

Section 6.2. For purposes of this paragraph, a substantial, unforeseen hardship is a severe financial hardship resulting from extraordinary and unforeseeable circumstances arising

5

as a result of events beyond the Director’s control, such as (i) an illness or accident of the Director or the Director’s spouse, the Director’s beneficiary, or the Director’s dependent (as defined in Internal Revenue Code section 152, without regard to Code sections 152(b)(l), (b)(2), and (d)(1)(B)), (ii) a loss of the Director’s property due to casualty, or (iii) other similar extraordinary and unforeseeable circumstances, all as determined in the sole discretion of the Committee. A hardship distribution shall not be made to the extent such hardship is or may be relieved (i) through reimbursement or compensation by insurance or otherwise, (ii) by liquidation of the Director’s assets, to the extent the liquidation of such assets would not itself cause a severe financial hardship, or (iii) by cessation of deferrals under the Plan. Examples of what are not considered to be unforeseeable hardships include the need to send a Director’s dependent or child to college, or the desire to purchase a home.

ARTICLE VII. ACCELERATION OF PAYMENT

Section 7.1. The Plan shall not permit the acceleration of the time or schedule of any payment, except as set forth herein or as otherwise permitted by Section 409A. The Committee may, in a manner that results in Section 409A compliance, determine to accelerate the time of a Director’s payment if at any time the Plan, as applicable to such Director, fails to meet the requirements of Section 409A. Such amount may not exceed the amount required to be included in income as a result of the failure to comply with Section 409A. Any such tax liability distribution shall be paid between the date of the Committee’s determination and the end of the calendar year during which the determination occurred, or if later, the 15th day of the third calendar month following the date of the Committee’s determination.

ARTICLE VIII. SECTION 409A

Section 8.1. The Plan is intended to comply with Section 409A, and shall be construed and administered accordingly to the extent Section 409A applies to the Plan. To the extent that a provision of the Plan would cause a conflict with the requirements of Section 409A, or would cause the administration of the Plan to fail to satisfy Section 409A, such provision shall be deemed null and void to the extent permitted by applicable law. Nothing herein shall be construed as a guarantee of any particular tax treatment to a Director.

ARTICLE IX. CREDITOR STATUS

Section 9.1. The rights of a Director in his or her Deferred Account shall be only as a general, unsecured creditor of the Corporation. Any amount of cash or number of shares of Common Stock payable under this Plan shall be paid solely from the general assets or authorized Common Stock of the Corporation and a Director shall have no rights, claim, interest or lien in any property which the Corporation may have, acquire, or otherwise identify to assist the Corporation in fulfilling its obligation to any and all Directors under the Plan.

ARTICLE X. ADMINISTRATION AND TERMINATION

Section 10.1. The Secretary of the Corporation shall provide a copy of this Plan to each Director.

6

Section 10.2. The Board may, at any time and in its sole discretion, terminate or amend the Plan in accordance with Section 409A; provided, however, that no such termination or amendment shall reduce or in any manner adversely affect the rights of any Director with respect to benefits that are payable or become payable under the Plan as of the effective date of such amendment or termination. In the event of termination, existing Deferred Accounts shall be paid in accordance with the terms of the Plan except to the extent the Plan is terminated in accordance with the requirements of Section 409A, in which event the existing Deferred Accounts shall be paid in accordance with Section 409A.

IN WITNESS WHEREOF, Navient Corporation has caused this amended and restated Plan to be duly executed in its name and on its behalf as of the 30th day of July, 2015.

NAVIENT CORPORATION
By:	/s/ MARK L. HELEEN
Name:	Mark L. Heleen
Title:	Secretary

7

EX-12.1

Exhibit 12.1

NAVIENT CORPORATION

COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES AND PREFERRED STOCK DIVIDENDS

(Dollars in millions)

											Nine Months Ended Sep 30,
	2010		2011		2012		2013		2014		2014		2015
Income (loss) from continuing operations before income taxes	$	1,229	$	925	$	1,437	$	2,087	$	1,837	$	1,416	$	1,148
Add: Fixed charges		2,279		2,404		2,565		2,213		2,066		1,552		1,555
Total earnings	$	3,508	$	3,329	$	4,002	$	4,300	$	3,903	$	2,968	$	2,703
Interest expense	$	2,275	$	2,401	$	2,561	$	2,210	$	2,063	$	1,550	$	1,553
Rental expense, net of income		4		3		4		3		3		2		2
Total fixed charges		2,279		2,404		2,565		2,213		2,066		1,552		1,555
Preferred stock dividends		121		28		31		31		10		10		—
Total fixed charges and preferred stock dividends	$	2,400	$	2,432	$	2,596	$	2,244	$	2,076	$	1,562	$	1,555
Ratio of earnings to fixed charges(1)		1.54		1.38		1.56		1.94		1.89		1.91		1.74
Ratio of earnings to fixed charges and preferred stock dividends(1)		1.46		1.37		1.54		1.92		1.88		1.90		1.74

(1) For purposes of computing these ratios, earnings represent income (loss) from continuing operations before income tax expense plus fixed charges. Fixed charges represent interest expensed and capitalized plus one-third (the proportion deemed representative of the interest factor) of rents, net of income from subleases.

EX-31.1

Exhibit 31.1

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, John F. Remondi, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Navient Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

/s/ JOHN F. REMONDI

John F. Remondi

Chief Executive Officer

(Principal Executive Officer)

October 30, 2015

EX-31.2

Exhibit 31.2

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Somsak Chivavibul, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Navient Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

/s/ SOMSAK CHIVAVIBUL

Somsak Chivavibul

Chief Financial Officer

(Principal Financial and Accounting Officer)

October 30, 2015

EX-32.1

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Navient Corporation (the “Company”) on Form 10-Q for the quarter ended September 30, 2015 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, John F. Remondi, Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and result of operations of the Company.

/s/ JOHN F. REMONDI

John F. Remondi

Chief Executive Officer

(Principal Executive Officer)

October 30, 2015

EX-32.2

Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Navient Corporation (the “Company”) on Form 10-Q for the quarter ended September 30, 2015 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Somsak Chivavibul, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and result of operations of the Company.

/s/ SOMSAK CHIVAVIBUL

Somsak Chivavibul

Chief Financial Officer

(Principal Financial and Accounting Officer)

October 30, 2015

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Allowance for Loan Losses - Recorded Investment, Unpaid Principal Balance and Related Allowance for TDR Loans (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR Loans, Recorded Investment	$ 10,493	$ 10,205
TDR loans, Unpaid Principal Balance	10,559	10,266
TDR Loans, Related Allowance	1,247	1,132
Private Education Loans - Traditional [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR Loans, Recorded Investment	9,041	8,728
TDR loans, Unpaid Principal Balance	9,107	8,790
TDR Loans, Related Allowance	1,014	917
Private Education Loans - Non-Traditional [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
TDR Loans, Recorded Investment	1,452	1,477
TDR loans, Unpaid Principal Balance	1,452	1,476
TDR Loans, Related Allowance	$ 233	$ 215

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Stockholders' Equity - Additional Information (Detail) - USD ($)	1 Months Ended			3 Months Ended		9 Months Ended
	Sep. 30, 2015	Jun. 30, 2015	Mar. 31, 2015	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Class of Stock [Line Items]
Common stock dividend paid	$ 0.16	$ 0.16	$ 0.16
Purchase price of common stock repurchased on open market				$ 175,000,000	$ 167,000,000	$ 775,000,000	$ 432,000,000
Common Stock [Member]
Class of Stock [Line Items]
Closing price of common stock	$ 11.24			$ 11.24		$ 11.24
Common Stock Shares Outstanding [Member]
Class of Stock [Line Items]
Common shares repurchased				12,075,388	9,513,514	41,919,908	21,744,028
Common Stock Shares Outstanding [Member] | Post-Spin-Off [Member]
Class of Stock [Line Items]
Common shares repurchased						64,000,000
January 2015 Share Repurchase Program [Member]
Class of Stock [Line Items]
Authorized share repurchased program amount	$ 1,000,000,000			$ 1,000,000,000		$ 1,000,000,000
Authorized share repurchased program remaining available amount	$ 225,000,000			$ 225,000,000		$ 225,000,000

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Derivative Financial Instruments - Derivative Notional Values (Detail) - USD ($)	Sep. 30, 2015	Dec. 31, 2014
Derivative [Line Items]
Total Derivative Notional Values	$ 100,600,000,000	$ 97,600,000,000
Interest Rate Swaps [Member]
Derivative [Line Items]
Total Derivative Notional Values	52,700,000,000	49,000,000,000
Floor Income Contracts [Member]
Derivative [Line Items]
Total Derivative Notional Values	35,100,000,000	35,200,000,000
Cross-Currency Interest Rate Swaps [Member]
Derivative [Line Items]
Total Derivative Notional Values	9,500,000,000	9,800,000,000
Other [Member]
Derivative [Line Items]
Total Derivative Notional Values	3,300,000,000	3,600,000,000
Designated as Hedging Instrument [Member] | Cash Flow [Member]
Derivative [Line Items]
Total Derivative Notional Values	9,500,000,000	6,000,000,000
Designated as Hedging Instrument [Member] | Fair Value [Member]
Derivative [Line Items]
Total Derivative Notional Values	22,300,000,000	23,700,000,000
Designated as Hedging Instrument [Member] | Interest Rate Swaps [Member] | Cash Flow [Member]
Derivative [Line Items]
Total Derivative Notional Values	9,500,000,000	6,000,000,000
Designated as Hedging Instrument [Member] | Interest Rate Swaps [Member] | Fair Value [Member]
Derivative [Line Items]
Total Derivative Notional Values	13,200,000,000	14,300,000,000
Designated as Hedging Instrument [Member] | Cross-Currency Interest Rate Swaps [Member] | Fair Value [Member]
Derivative [Line Items]
Total Derivative Notional Values	9,100,000,000	9,400,000,000
Trading [Member]
Derivative [Line Items]
Total Derivative Notional Values	68,800,000,000	67,900,000,000
Trading [Member] | Interest Rate Swaps [Member]
Derivative [Line Items]
Total Derivative Notional Values	30,000,000,000	28,700,000,000
Trading [Member] | Floor Income Contracts [Member]
Derivative [Line Items]
Total Derivative Notional Values	35,100,000,000	35,200,000,000
Trading [Member] | Cross-Currency Interest Rate Swaps [Member]
Derivative [Line Items]
Total Derivative Notional Values	400,000,000	400,000,000
Trading [Member] | Other [Member]
Derivative [Line Items]
Total Derivative Notional Values	$ 3,300,000,000	$ 3,600,000,000

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Segment Reporting - Core Earnings Adjustments to GAAP (Parenthetical) (Detail)	9 Months Ended
	Sep. 30, 2015 USD ($)
Segment Reporting [Abstract]
Amount that will be equal to cumulative net unrealized gain or loss over the life of the contract	$ 0

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Earnings per Common Share - Schedule of Earnings per Common Share (Detail) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Numerator:
Net income attributable to Navient Corporation	$ 237	$ 359	$ 711	$ 885
Preferred stock dividends				6
Net income attributable to Navient Corporation common stock	$ 237	$ 359	$ 711	$ 879
Denominator:
Weighted average shares used to compute basic EPS	369	415	382	421
Effect of dilutive securities:
Dilutive effect of stock options, non-vested restricted stock, restricted stock units and Employee Stock Purchase Plans ("ESPPs")	6	8	7	8
Dilutive potential common shares	6	8	7	8
Weighted average shares used to compute diluted EPS	375	423	389	429
Basic earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	$ 0.64	$ 0.87	$ 1.86	$ 2.09
Discontinued operations	0	0	0	0
Total	0.64	0.87	1.86	2.09
Diluted earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	0.63	0.85	1.83	2.05
Discontinued operations	0	0	0	0
Total	$ 0.63	$ 0.85	$ 1.83	$ 2.05

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Derivative Financial Instruments - Gross Positions without Impact of Master Netting Agreements (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Derivatives, Fair Value [Line Items]
Gross position, Assets	$ 974	$ 1,022
Gross position, Liabilities	(1,564)	(1,430)
Other Liabilities [Member]
Derivatives, Fair Value [Line Items]
Gross position, Liabilities	(1,564)	(1,430)
Impact of master netting agreements, Liabilities	91	241
Derivative values with impact of master netting agreements (as carried on balance sheet), Liabilities	(1,473)	(1,189)
Cash collateral (held) pledged, Liabilities	651	624
Net position, Liabilities	(822)	(565)
Other Assets [Member]
Derivatives, Fair Value [Line Items]
Gross position, Assets	974	1,022
Impact of master netting agreements, Assets	(91)	(241)
Derivative values with impact of master netting agreements (as carried on balance sheet), Assets	883	781
Cash collateral (held) pledged, Assets	(851)	(935)
Net position, Assets	$ 32	$ (154)

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Allowance for Loan Losses - Allowance for Credit Losses and Recorded Investments in Loans (Detail) $ in Millions	3 Months Ended			9 Months Ended
	Sep. 30, 2015 USD ($) SecurityLoan	Jun. 30, 2015 USD ($)	Sep. 30, 2014 USD ($) SecurityLoan	Sep. 30, 2015 USD ($) SecurityLoan	Sep. 30, 2014 USD ($) SecurityLoan	Dec. 31, 2014 USD ($)
Allowance for Loan Losses
Beginning balance	$ 1,643		$ 2,105	$ 2,033	$ 2,244
Total provision	123		140	446	490
Net adjustment resulting from the change in the charge-off rate				(330)
Net charge-offs remaining				(549)
Total net charge-offs	(161)		(173)	(879)	(597)
Reclassification of interest reserve	3		4	8	14
Distribution of SLM BankCo					(75)
Ending balance	1,608	$ 1,643	2,076	1,608	2,076
Allowance:
Ending balance: individually evaluated for impairment	1,263		1,140	1,263	1,140
Ending balance: collectively evaluated for impairment	345		936	345	936
Loans:
Ending balance: individually evaluated for impairment	10,911		10,374	10,911	10,374
Ending balance: collectively evaluated for impairment	115,982		119,605	115,982	119,605
FFELP Loans [Member]
Allowance for Loan Losses
Beginning balance	89		96	93	119
Total provision	7		10	19	30
Net charge-offs remaining				(28)
Total net charge-offs	(12)		(14)	(28)	(51)
Distribution of SLM BankCo					(6)
Ending balance	84	89	92	84	92
Allowance:
Ending balance: collectively evaluated for impairment	84		92	84	92
Loans:
Ending balance: collectively evaluated for impairment	$ 97,425		$ 96,828	$ 97,425	$ 96,828
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)				0.05%
Net charge-offs as a percentage of average loans in repayment (annualized)	0.06%		0.08%		0.10%
Allowance coverage of net charge-offs (annualized) | SecurityLoan	1.7		1.6		1.3
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized) | SecurityLoan				2.2
Allowance as a percentage of the ending total loan balance	0.09%		0.09%	0.09%	0.09%
Allowance as a percentage of the ending loans in repayment	0.11%		0.13%	0.11%	0.13%
Ending total loans	$ 97,425		$ 96,828	$ 97,425	$ 96,828
Average loans in repayment	75,460		71,807	76,412	72,635
Ending loans in repayment	75,294		71,508	75,294	71,508	$ 78,211
Private Education Loans [Member]
Allowance for Loan Losses
Beginning balance	1,533		1,983	1,916	2,097
Total provision	117		130	428	460
Net adjustment resulting from the change in the charge-off rate		(330)		(330)
Net charge-offs remaining				(517)
Total net charge-offs	(148)		(158)	(847)	(543)
Reclassification of interest reserve	3		4	8	14
Distribution of SLM BankCo					(69)
Ending balance	1,505	1,533	1,959	1,505	1,959
Allowance:
Ending balance: individually evaluated for impairment	1,247		1,121	1,247	1,121
Ending balance: collectively evaluated for impairment	258		838	258	838
Loans:
Ending balance: individually evaluated for impairment	10,870		10,329	10,870	10,329
Ending balance: collectively evaluated for impairment	$ 18,507		$ 22,710	$ 18,507	$ 22,710
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)				2.65%
Net charge-offs as a percentage of average loans in repayment (annualized)	2.31%		2.30%		2.50%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)				1.69%
Allowance coverage of net charge-offs (annualized) | SecurityLoan	2.6		3.1		2.7
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized) | SecurityLoan				2.2
Allowance as a percentage of the ending total loan balance	5.12%		5.93%	5.12%	5.93%
Allowance as a percentage of the ending loans in repayment	5.99%		7.23%	5.99%	7.23%
Ending total loans	$ 29,377		$ 33,039	$ 29,377	$ 33,039
Average loans in repayment	25,546		27,228	26,100	29,065
Ending loans in repayment	25,104		27,092	25,104	27,092
Other Loans [Member]
Allowance for Loan Losses
Beginning balance	21		26	24	28
Total provision	(1)			(1)
Net charge-offs remaining				(4)
Total net charge-offs	(1)		(1)	(4)	(3)
Ending balance	19	$ 21	25	19	25
Allowance:
Ending balance: individually evaluated for impairment	16		19	16	19
Ending balance: collectively evaluated for impairment	3		6	3	6
Loans:
Ending balance: individually evaluated for impairment	41		45	41	45
Ending balance: collectively evaluated for impairment	$ 50		$ 67	$ 50	$ 67
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)				5.72%
Net charge-offs as a percentage of average loans in repayment (annualized)	5.10%		3.08%		3.48%
Allowance coverage of net charge-offs (annualized) | SecurityLoan	3.9		7.0		5.9
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized) | SecurityLoan				3.3
Allowance as a percentage of the ending total loan balance	20.31%		22.08%	20.31%	22.08%
Allowance as a percentage of the ending loans in repayment	20.31%		22.08%	20.31%	22.08%
Ending total loans	$ 91		$ 112	$ 91	$ 112
Average loans in repayment	93		114	99	120
Ending loans in repayment	$ 91		$ 112	$ 91	$ 112

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Restructuring and Other Reorganization Activities - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Jun. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Reorganizations [Abstract]
Restructuring and other reorganization expenses	$ 29	$ 14	$ 32	$ 102

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Derivative Financial Instruments (Tables)

9 Months Ended

Sep. 30, 2015

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Impact of Derivatives on Consolidated Balance Sheet

Impact of Derivatives on Consolidated Balance Sheet

		Cash Flow						Fair Value						Trading						Total
(Dollars in millions)	Hedged Risk Exposure	Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014
Fair Values(1)
Derivative Assets:
Interest rate swaps	Interest rate	$	—		$	6		$	901		$	828		$	61		$	23		$	962		$	857
Cross-currency interest rate swaps	Foreign currency & interest rate		—			—			11			164			—			—			11			164
Other(2)	Interest rate		—			—			—			—			1			1			1			1
Total derivative assets(3)			—			6			912			992			62			24			974			1,022
Derivative Liabilities:
Interest rate swaps	Interest rate		(139	)		(3	)		—			(22	)		(64	)		(120	)		(203	)		(145	)
Floor Income Contracts	Interest rate		—			—			—			—			(609	)		(915	)		(609	)		(915	)
Cross-currency interest rate swaps	Foreign currency & interest rate		—			—			(687	)		(293	)		(62	)		(65	)		(749	)		(358	)
Other(2)	Interest rate		—			—			—			—			(3	)		(12	)		(3	)		(12	)
Total derivative liabilities(3)			(139	)		(3	)		(687	)		(315	)		(738	)		(1,112	)		(1,564	)		(1,430	)
Net total derivatives		$	(139	)	$	3		$	225		$	677		$	(676	)	$	(1,088	)	$	(590	)	$	(408	)

⁽¹⁾  Fair values reported are exclusive of collateral held and pledged and accrued interest. Assets and liabilities are presented without consideration of master netting agreements. Derivatives are carried on the balance sheet based on net position by counterparty under master netting agreements, and classified in other assets or other liabilities depending on whether in a net positive or negative position.

⁽²⁾  “Other” includes embedded derivatives bifurcated from securitization debt as well as derivatives related to our Total Return Swap Facility.

⁽³⁾  The following table reconciles gross positions without the impact of master netting agreements to the balance sheet classification:

Gross Positions without Impact of Master Netting Agreements

⁽³⁾  The following table reconciles gross positions without the impact of master netting agreements to the balance sheet classification:

	Other Assets						Other Liabilities
(Dollar in millions)	September 30, 2015			December 31, 2014			September 30, 2015			December 31, 2014
Gross position	$	974		$	1,022		$	(1,564	)	$	(1,430	)
Impact of master netting agreements		(91	)		(241	)		91			241
Derivative values with impact of master netting agreements (as carried on balance sheet)		883			781			(1,473	)		(1,189	)
Cash collateral (held) pledged		(851	)		(935	)		651			624
Net position	$	32		$	(154	)	$	(822	)	$	(565	)

Derivative Notional Values

	Cash Flow				Fair Value				Trading				Total
(Dollars in billions)	Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014
Notional Values:
Interest rate swaps	$	9.5	$	6.0	$	13.2	$	14.3	$	30.0	$	28.7	$	52.7	$	49.0
Floor Income Contracts		—		—		—		—		35.1		35.2		35.1		35.2
Cross-currency interest rate swaps		—		—		9.1		9.4		.4		.4		9.5		9.8
Other(1)		—		—		—		—		3.3		3.6		3.3		3.6
Total derivatives	$	9.5	$	6.0	$	22.3	$	23.7	$	68.8	$	67.9	$	100.6	$	97.6

⁽¹⁾  “Other” includes embedded derivatives bifurcated from securitization debt, as well as derivatives related to our Total Return Swap Facility.

Impact of Derivatives on Consolidated Statements of Income

Impact of Derivatives on Consolidated Statements of Income

	Three Months Ended September 30,
	Unrealized Gain (Loss) on Derivatives(1)(2)						Realized Gain (Loss) on Derivatives(3)						Unrealized Gain (Loss) on Hedged Item(1)					Total Gain (Loss)
(Dollars in millions)	2015			2014			2015			2014			2015			2014		2015			2014
Fair Value Hedges:
Interest rate swaps	$	209		$	(99	)	$	83		$	95		$	(234	)	$	125	$	58		$	121
Cross-currency interest rate swaps		(6	)		(748	)		(1	)		8			35			830		28			90
Total fair value derivatives		203			(847	)		82			103			(199	)		955		86			211
Cash Flow Hedges:
Interest rate swaps		—			—			—			—			—			—		—			—
Total cash flow derivatives		—			—			—			—			—			—		—			—
Trading:
Interest rate swaps		82			(12	)		10			12			—			—		92			—
Floor Income Contracts		69			195			(164	)		(167	)		—			—		(95	)		28
Cross-currency interest rate swaps		7			(24	)		(1	)		(1	)		—			—		6			(25	)
Other		13			(2	)		—			(1	)		—			—		13			(3	)
Total trading derivatives		171			157			(155	)		(157	)		—			—		16			—
Total		374			(690	)		(73	)		(54	)		(199	)		955		102			211
Less: realized gains (losses) recorded in interest expense		—			—			82			103			—			—		82			103
Gains (losses) on derivative and hedging activities, net	$	374		$	(690	)	$	(155	)	$	(157	)	$	(199	)	$	955	$	20		$	108

⁽¹⁾  Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

⁽²⁾  Represents ineffectiveness related to cash flow hedges.

⁽³⁾  For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”

	Nine Months Ended September 30,
	Unrealized Gain (Loss) on Derivatives(1)(2)						Realized Gain (Loss) on Derivatives(3)						Unrealized Gain (Loss) on Hedged Item(1)						Total Gain (Loss)
(Dollars in millions)	2015			2014			2015			2014			2015			2014			2015			2014
Fair Value Hedges:
Interest rate swaps	$	95		$	67		$	265		$	294		$	(111	)	$	(40	)	$	249		$	321
Cross-currency interest rate swaps		(547	)		(739	)		3			45			682			821			138			127
Total fair value derivatives		(452	)		(672	)		268			339			571			781			387			448
Cash Flow Hedges:
Interest rate swaps		—			—			—			(3	)		—			—			—			(3	)
Total cash flow derivatives		—			—			—			(3	)		—			—			—			(3	)
Trading:
Interest rate swaps		94			41			30			35			—			—			124			76
Floor Income Contracts		312			508			(489	)		(532	)		—			—			(177	)		(24	)
Cross-currency interest rate swaps		3			(10	)		(3	)		(2	)		—			—			—			(12	)
Other		9			13			(2	)		(1	)		—			—			7			12
Total trading derivatives		418			552			(464	)		(500	)		—			—			(46	)		52
Total		(34	)		(120	)		(196	)		(164	)		571			781			341			497
Less: realized gains (losses) recorded in interest expense		—			—			268			336			—			—			268			336
Gains (losses) on derivative and hedging activities, net	$	(34	)	$	(120	)	$	(464	)	$	(500	)	$	571		$	781		$	73		$	161

⁽¹⁾  Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

⁽²⁾  Represents ineffectiveness related to cash flow hedges.

⁽³⁾  For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”

Collateral Held and Pledged

Collateral held and pledged related to derivative exposures between us and our derivative counterparties are detailed in the following table:

(Dollars in millions)	September 30, 2015		December 31, 2014
Collateral held:
Cash (obligation to return cash collateral is recorded in short-term borrowings)	$	851	$	935
Securities at fair value — on-balance sheet securitization derivatives (not recorded in financial statements)(1)		309		344
Total collateral held	$	1,160	$	1,279
Derivative asset at fair value including accrued interest	$	1,054	$	1,091
Collateral pledged to others:
Cash (right to receive return of cash collateral is recorded in investments)	$	651	$	624
Total collateral pledged	$	651	$	624
Derivative liability at fair value including accrued interest and premium receivable	$	1,411	$	926

⁽¹⁾  The trusts do not have the ability to sell or re-pledge securities they hold as collateral.

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Derivative Financial Instruments - Collateral Held and Pledged (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Collateral held:
Cash (obligation to return cash collateral is recorded in short-term borrowings)	$ 851	$ 935
Securities at fair value - on-balance sheet securitization derivatives (not recorded in financial statements)	309	344
Total collateral held	1,160	1,279
Derivative asset at fair value including accrued interest	1,054	1,091
Collateral pledged to others:
Cash (right to receive return of cash collateral is recorded in investments)	651	624
Total collateral pledged	651	624
Derivative liability at fair value including accrued interest and premium receivable	$ 1,411	$ 926

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Allowance for Loan Losses - Accrued Interest Receivable (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Private Education Loans - Traditional [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accrued Interest Receivable	$ 486	$ 542
Allowance for Uncollectible Interest	26	29
Private Education Loans - Non-Traditional [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accrued Interest Receivable	60	70
Allowance for Uncollectible Interest	8	11
Private Education Loans [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accrued Interest Receivable	546	612
Allowance for Uncollectible Interest	$ 34	$ 40

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Allowance for Loan Losses - Receivable for Partially Charged-Off Loans (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Receivables [Abstract]
Receivable at beginning of period	$ 902	$ 1,269	$ 1,245	$ 1,313
Expected future recoveries of current period defaults	38	51	147	175
Recoveries	(48)	(48)	(151)	(167)
Net adjustment resulting from the change in the charge-off rate			(330)
Net charge-offs remaining		(19)	(19)	(68)
Total net charge-offs		(19)	(349)	(68)
Receivable at end of period	892	1,253	892	1,253
Allowance for estimated recovery shortfalls		(392)		(392)
Net receivable at end of period	$ 892	$ 861	$ 892	$ 861

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Business Combination - Acquisition of Gila LLC - Additional Information (Detail)		3 Months Ended	9 Months Ended
	Feb. 20, 2015 USD ($) States Clients	Sep. 30, 2015 USD ($)	Sep. 30, 2015 USD ($)
Business Acquisition [Line Items]
Other changes or adjustments to goodwill and intangible assets		$ 0
Gila LLC [Member]
Business Acquisition [Line Items]
Business acquisition, effective date of acquisition			Feb. 20, 2015
Controlling interest percentage	97.90%
Business acquisition, purchase price	$ 185,000,000
Number of states in which entity operates | States	39
Goodwill		97,000,000	$ 97,000,000
Business acquisition, indefinite life intangible asset		13,000,000	13,000,000
Business acquisition, definite life intangible assets		$ 71,000,000	$ 71,000,000
Minimum [Member] | Gila LLC [Member]
Business Acquisition [Line Items]
Number of clients being served | Clients	600
Definite life intangible assets, amortization period			2 years
Maximum [Member] | Gila LLC [Member]
Business Acquisition [Line Items]
Definite life intangible assets, amortization period			16 years

XML

Segment Reporting - Segment Results and Reconciliations to GAAP (Detail) - USD ($) $ in Millions	3 Months Ended			9 Months Ended
	Sep. 30, 2015	Jun. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Interest income:
Other loans	$ 1		$ 2	$ 5	$ 7
Cash and investments	2		2	6	7
Total interest income	1,077		1,132	3,238	3,603
Total interest expense	524		508	1,553	1,550
Net interest income (loss)	553		624	1,685	2,053
Less: provisions for loan losses	123		140	446	490
Net interest income (loss) after provisions for loan losses	430		484	1,239	1,563
Other income (loss):
Gains on sales of loans and investments				12
Servicing revenue	76		81	258	217
Asset recovery revenue	85		65	273	308
Gains on debt repurchases	0		0	0	0
Other income (loss)	20		142	88	210
Total other income	181		288	631	735
Expenses:
Direct operating expenses	174		147	514	595
Overhead expenses	54		48	169	178
Total operating expenses	228		195	683	773
Goodwill and acquired intangible asset impairment and amortization	3		2	7	7
Restructuring and other reorganization expenses		$ 29	14	32	102
Total expenses	231		211	722	882
Income (loss) from continuing operations, before income tax expense (benefit)	380		561	1,148	1,416
Income tax expense (benefit)	144		200	438	530
Net income (loss) from continuing operations	236		361	710	886
Income (loss) from discontinued operations, net of tax expense (benefit)	1		(2)	1	(1)
Net income (loss)	237		359	711	885
Total Core Earnings [Member]
Interest income:
Other loans	1		2	5	7
Cash and investments	2		2	6	6
Total interest income	973		1,025	2,927	3,052
Total interest expense	513		496	1,526	1,487
Net interest income (loss)	460		529	1,401	1,565
Less: provisions for loan losses	123		140	446	441
Net interest income (loss) after provisions for loan losses	337		389	955	1,124
Other income (loss):
Gains on sales of loans and investments				12
Servicing revenue	76		81	258	217
Asset recovery revenue	85		65	273	308
Gains on debt repurchases	0		0	0	0
Other income (loss)	5		11	15	23
Total other income	166		157	558	548
Expenses:
Direct operating expenses	174		147	514	560
Overhead expenses	54		48	169	149
Total operating expenses	228		195	683	709
Total expenses	228		195	683	709
Income (loss) from continuing operations, before income tax expense (benefit)	275		351	830	963
Income tax expense (benefit)	102		131	308	361
Net income (loss) from continuing operations	173		220	522	602
Income (loss) from discontinued operations, net of tax expense (benefit)	1		(2)	1	(1)
Net income (loss)	174		218	523	601
Student Loans [Member]
Interest income:
Student loans	1,074		1,128	3,227	3,589
Student Loans [Member] | Total Core Earnings [Member]
Interest income:
Student loans	970		1,021	2,916	3,039
Reclassifications [Member]
Interest income:
Total interest income	164		167	489	532
Total interest expense	11		10	27	32
Net interest income (loss)	153		157	462	500
Net interest income (loss) after provisions for loan losses	153		157	462	500
Other income (loss):
Gains on debt repurchases	0		0	0	0
Other income (loss)	(153)		(157)	(462)	(500)
Total other income	(153)		(157)	(462)	(500)
Reclassifications [Member] | Student Loans [Member]
Interest income:
Student loans	164		167	489	532
Additions/ (Subtractions) [Member]
Interest income:
Cash and investments					1
Total interest income	(60)		(60)	(178)	19
Total interest expense			2		31
Net interest income (loss)	(60)		(62)	(178)	(12)
Less: provisions for loan losses					49
Net interest income (loss) after provisions for loan losses	(60)		(62)	(178)	(61)
Other income (loss):
Gains on debt repurchases	0		0	0	0
Other income (loss)	168		288	535	687
Total other income	168		288	535	687
Expenses:
Direct operating expenses					35
Overhead expenses					29
Total operating expenses					64
Goodwill and acquired intangible asset impairment and amortization	3		2	7	7
Restructuring and other reorganization expenses			14	32	102
Total expenses	3		16	39	173
Income (loss) from continuing operations, before income tax expense (benefit)	105		210	318	453
Income tax expense (benefit)	42		69	130	169
Net income (loss) from continuing operations	63		141	188	284
Net income (loss)	63		141	188	284
Additions/ (Subtractions) [Member] | Student Loans [Member]
Interest income:
Student loans	(60)		(60)	(178)	18
Total Adjustments [Member]
Interest income:
Cash and investments					1
Total interest income	104		107	311	551
Total interest expense	11		12	27	63
Net interest income (loss)	93		95	284	488
Less: provisions for loan losses					49
Net interest income (loss) after provisions for loan losses	93		95	284	439
Other income (loss):
Gains on debt repurchases	0		0	0	0
Other income (loss)	15		131	73	187
Total other income	15		131	73	187
Expenses:
Direct operating expenses					35
Overhead expenses					29
Total operating expenses					64
Goodwill and acquired intangible asset impairment and amortization	3		2	7	7
Restructuring and other reorganization expenses			14	32	102
Total expenses	3		16	39	173
Income (loss) from continuing operations, before income tax expense (benefit)	105		210	318	453
Income tax expense (benefit)	42		69	130	169
Net income (loss) from continuing operations	63		141	188	284
Net income (loss)	63		141	188	284
Total Adjustments [Member] | Student Loans [Member]
Interest income:
Student loans	104		107	311	550
Operating Segments [Member] | FFELP Loans Segment [Member]
Interest income:
Cash and investments	2		1	5	3
Total interest income	528		532	1,586	1,567
Total interest expense	317		293	928	871
Net interest income (loss)	211		239	658	696
Less: provisions for loan losses	7		10	19	30
Net interest income (loss) after provisions for loan losses	204		229	639	666
Other income (loss):
Gains on sales of loans and investments				12
Servicing revenue	16		16	78	42
Gains on debt repurchases	0		0	0	0
Total other income	16		16	90	42
Expenses:
Direct operating expenses	109		118	336	363
Total operating expenses	109		118	336	363
Total expenses	109		118	336	363
Income (loss) from continuing operations, before income tax expense (benefit)	111		127	393	345
Income tax expense (benefit)	41		48	146	131
Net income (loss) from continuing operations	70		79	247	214
Net income (loss)	70		79	247	214
Operating Segments [Member] | Private Education Loans Segment [Member]
Interest income:
Total interest income	444		490	1,335	1,475
Total interest expense	170		174	514	532
Net interest income (loss)	274		316	821	943
Less: provisions for loan losses	117		130	428	411
Net interest income (loss) after provisions for loan losses	157		186	393	532
Other income (loss):
Servicing revenue	5		10	17	18
Gains on debt repurchases	0		0	0	0
Total other income	5		10	17	18
Expenses:
Direct operating expenses	39		40	127	138
Total operating expenses	39		40	127	138
Total expenses	39		40	127	138
Income (loss) from continuing operations, before income tax expense (benefit)	123		156	283	412
Income tax expense (benefit)	46		58	105	153
Net income (loss) from continuing operations	77		98	178	259
Net income (loss)	77		98	178	259
Operating Segments [Member] | Business Services Segment [Member]
Other income (loss):
Servicing revenue	161		167	487	502
Asset recovery revenue	85		65	273	308
Gains on debt repurchases	0		0	0	0
Other income (loss)	2		3	4	4
Total other income	248		235	764	814
Expenses:
Direct operating expenses	123		98	355	286
Total operating expenses	123		98	355	286
Total expenses	123		98	355	286
Income (loss) from continuing operations, before income tax expense (benefit)	125		137	409	528
Income tax expense (benefit)	46		50	152	197
Net income (loss) from continuing operations	79		87	257	331
Income (loss) from discontinued operations, net of tax expense (benefit)			(2)		(1)
Net income (loss)	79		85	257	330
Operating Segments [Member] | Other Segment [Member]
Interest income:
Other loans	1		2	5	7
Cash and investments			1	1	3
Total interest income	1		3	6	10
Total interest expense	26		29	84	84
Net interest income (loss)	(25)		(26)	(78)	(74)
Less: provisions for loan losses	(1)			(1)
Net interest income (loss) after provisions for loan losses	(24)		(26)	(77)	(74)
Other income (loss):
Gains on debt repurchases	0		0	0	0
Other income (loss)	3		8	11	19
Total other income	3		8	11	19
Expenses:
Direct operating expenses	9		3	20	118
Overhead expenses	54		48	169	149
Total operating expenses	63		51	189	267
Total expenses	63		51	189	267
Income (loss) from continuing operations, before income tax expense (benefit)	(84)		(69)	(255)	(322)
Income tax expense (benefit)	(31)		(25)	(95)	(120)
Net income (loss) from continuing operations	(53)		(44)	(160)	(202)
Income (loss) from discontinued operations, net of tax expense (benefit)	1			1
Net income (loss)	(52)		(44)	(159)	(202)
Operating Segments [Member] | Student Loans [Member] | FFELP Loans Segment [Member]
Interest income:
Student loans	526		531	1,581	1,564
Operating Segments [Member] | Student Loans [Member] | Private Education Loans Segment [Member]
Interest income:
Student loans	444		490	1,335	1,475
Eliminations [Member]
Other income (loss):
Servicing revenue	(106)		(112)	(324)	(345)
Gains on debt repurchases	0		0	0	0
Total other income	(106)		(112)	(324)	(345)
Expenses:
Direct operating expenses	(106)		(112)	(324)	(345)
Total operating expenses	(106)		(112)	(324)	(345)
Total expenses	$ (106)		$ (112)	$ (324)	$ (345)

XML

Fair Value Measurements - Unobservable Data Used in Recurring Valuations of Level 3 (Detail) - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2015	Dec. 31, 2014
Level 3 [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	$ (697)
Interest Rate Swaps [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	759	$ 712
Cross-Currency Interest Rate Swaps [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	(738)	(194)
Cross-Currency Interest Rate Swaps [Member] | Level 3 [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	$ (656)
Discounted cash flow	Discounted cash flow
Cross-Currency Interest Rate Swaps [Member] | Fair Value Measurements Recurring [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Constant prepayment rate	Constant prepayment rate
Cross-Currency Interest Rate Swaps [Member] | Constant Prepayment Rate [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative, Basis Spread on Variable Rate	2.80%
Other [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	$ (2)	$ (11)
Other [Member] | Level 3 [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	(2)
Consumer Price Index/LIBOR Basis Swaps [Member] | Interest Rate Swaps [Member] | Level 3 [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	$ 9
Discounted cash flow	Discounted cash flow
Consumer Price Index/LIBOR Basis Swaps [Member] | Interest Rate Swaps [Member] | Fair Value Measurements Recurring [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Bid/ask adjustment to discount rate	Bid/ask adjustment to discount rate
Consumer Price Index/LIBOR Basis Swaps [Member] | Interest Rate Swaps [Member] | Bid/Ask Adjustment to Discount Rate [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative, Lower Range of Basis Spread on Variable Rate	0.02%
Derivative, Higher Range of Basis Spread on Variable Rate	0.05%
Derivative, Basis Spread on Variable Rate	(0.04%)
Prime/LIBOR Basis Swaps [Member] | Interest Rate Swaps [Member] | Level 3 [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative financial instruments, Fair Value	$ (48)
Discounted cash flow	Discounted cash flow
Prime/LIBOR Basis Swaps [Member] | Interest Rate Swaps [Member] | Fair Value Measurements Recurring [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Constant prepayment rate	Constant prepayment rate
Bid/ask adjustment to discount rate	Bid/ask adjustment to discount rate
Prime/LIBOR Basis Swaps [Member] | Interest Rate Swaps [Member] | Bid/Ask Adjustment to Discount Rate [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative, Lower Range of Basis Spread on Variable Rate	0.03%
Derivative, Higher Range of Basis Spread on Variable Rate	0.05%
Derivative, Basis Spread on Variable Rate	(0.03%)
Prime/LIBOR Basis Swaps [Member] | Interest Rate Swaps [Member] | Constant Prepayment Rate [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Derivative, Basis Spread on Variable Rate	4.70%

XML

Derivative Financial Instruments - Additional Information (Detail)	Sep. 30, 2015 USD ($) Counterparty	Dec. 31, 2014 USD ($)
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Decrease in valuation due to net credit risk adjustments	$ 1,000,000	$ 18,000,000
Decrease in valuation due to liquidity adjustments	26,000,000	$ 73,000,000
Derivative liability position including accrued interest, net of premium receivable with counterparty	714,000,000
Liability position with derivative counterparties	55,000,000
Collateral posted to counterparties	$ 55,000,000
Number of counterparties with right to terminate | Counterparty	2
Contingent material additional assets due to counterparties	$ 0

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The Separation

9 Months Ended

Sep. 30, 2015

Organization, Consolidation and Presentation of Financial Statements [Abstract]

The Separation

1. The Separation

On April 30, 2014, the spin-off of Navient from SLM Corporation (the “Spin-Off”) was completed and Navient became an independent, publicly traded company focused on loan management, servicing and asset recovery. The separation was completed through the distribution of 100 percent of the outstanding shares of Navient common stock, on the basis of one share of Navient common stock for each share of SLM Corporation common stock. SLM Corporation continues operation as a separate publicly traded company and includes Sallie Mae Bank.

Due to the relative significance of Navient to SLM Corporation prior to the Spin-Off, for financial reporting purposes, Navient is treated as the “accounting spinnor” and therefore is the “accounting successor” to SLM Corporation as constituted prior to the Spin-Off, notwithstanding the legal form of the Spin-Off. Since Navient is the accounting successor, the historical financial statements of SLM Corporation prior to the Spin-Off are the historical financial statements of Navient. As a result, the GAAP financial results reported in this Quarterly Report on Form 10-Q include the historical financial results of SLM Corporation prior to the Spin-Off on April 30, 2014 (i.e., such consolidated results include our loan management, servicing and asset recovery business and the consumer banking business associated with Sallie Mae Bank (“SLM BankCo”)) and reflect the deemed distribution of SLM BankCo to SLM Corporation’s stockholders on April 30, 2014.

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Fair Value Measurements - Fair Values of Financial Assets and Liabilities, Including Derivative Financial Instruments (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total earning assets, Carrying Value	$ 132,077	$ 140,319
Short-term borrowings, Carrying Value	2,816	2,663
Long-term borrowings, Carrying Value	128,293	136,866
Total interest-bearing liabilities, Carrying Value	131,109	139,529
Total earning assets, Fair Value	128,858	139,854
Short-term borrowings, Fair Value	2,814	2,661
Long-term borrowings, Fair Value	122,022	134,201
Total interest-bearing liabilities, Fair Value	124,836	136,862
Floor Income Contracts [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative financial instruments, Carrying Value	(609)	(915)
Derivative financial instruments, Fair Value	(609)	(915)
Interest Rate Swaps [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative financial instruments, Carrying Value	759	712
Derivative financial instruments, Fair Value	759	712
Cross-Currency Interest Rate Swaps [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative financial instruments, Carrying Value	(738)	(194)
Derivative financial instruments, Fair Value	(738)	(194)
Other [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Derivative financial instruments, Carrying Value	(2)	(11)
Derivative financial instruments, Fair Value	(2)	(11)
FFELP Loans [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Loans, Carrying Value	98,468	104,521
Loans receivable, Fair Value	96,028	104,419
Private Education Loans [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Loans, Carrying Value	27,323	29,796
Loans receivable, Fair Value	26,544	29,433
Difference [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total earning assets, Fair Value	(3,219)	(465)
Short-term borrowings, Fair Value	2	2
Long-term borrowings, Fair Value	6,271	2,665
Total interest-bearing liabilities, Fair Value	6,273	2,667
Excess of net asset fair value over carrying value	3,054	2,202
Difference [Member] | FFELP Loans [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Loans receivable, Fair Value	(2,440)	(102)
Difference [Member] | Private Education Loans [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Loans receivable, Fair Value	(779)	(363)
Carrying Value [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and investments	6,286	6,002
Fair Value [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and investments	$ 6,286	$ 6,002

XML

Borrowings - Company's Borrowings (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Debt Instrument [Line Items]
Short-term borrowings	$ 2,816	$ 2,663
Long-term borrowings	128,293	136,866
Total	131,109	139,529
Total Before Hedge Accounting Adjustments [Member]
Debt Instrument [Line Items]
Short-term borrowings	2,831	2,656
Long-term borrowings	127,888	135,907
Total	130,719	138,563
Total Before Hedge Accounting Adjustments [Member] | Senior Unsecured Debt [Member]
Debt Instrument [Line Items]
Short-term borrowings	1,222	1,066
Long-term borrowings	14,597	16,311
Total	15,819	17,377
Total Before Hedge Accounting Adjustments [Member] | Total Unsecured Borrowings [Member]
Debt Instrument [Line Items]
Short-term borrowings	1,222	1,066
Long-term borrowings	14,597	16,311
Total	15,819	17,377
Total Before Hedge Accounting Adjustments [Member] | FFELP Loan Securitizations [Member]
Debt Instrument [Line Items]
Long-term borrowings	80,751	86,241
Total	80,751	86,241
Total Before Hedge Accounting Adjustments [Member] | Private Education Loan Securitizations [Member]
Debt Instrument [Line Items]
Long-term borrowings	16,744	17,997
Total	16,744	17,997
Total Before Hedge Accounting Adjustments [Member] | FFELP Loan - Other Facilities [Member]
Debt Instrument [Line Items]
Long-term borrowings	15,796	15,358
Total	15,796	15,358
Total Before Hedge Accounting Adjustments [Member] | Private Education Loan - Other Facilities [Member]
Debt Instrument [Line Items]
Short-term borrowings	758	653
Total	758	653
Total Before Hedge Accounting Adjustments [Member] | Other [Member]
Debt Instrument [Line Items]
Short-term borrowings	851	937
Total	851	937
Total Before Hedge Accounting Adjustments [Member] | Secured Borrowings [Member]
Debt Instrument [Line Items]
Short-term borrowings	1,609	1,590
Long-term borrowings	113,291	119,596
Total	114,900	121,186
Hedge Accounting Adjustments [Member]
Debt Instrument [Line Items]
Short-term borrowings	(15)	7
Long-term borrowings	405	959
Total	$ 390	$ 966

XML

Fair Value Measurements (Tables)

9 Months Ended

Sep. 30, 2015

Valuation of Financial Instruments that are Marked-to-Market on Recurring Basis

The following table summarizes the valuation of our financial instruments that are marked-to-market on a recurring basis.

	Fair Value Measurements on a Recurring Basis
	September 30, 2015											December 31, 2014
(Dollars in millions)	Level 1		Level 2			Level 3			Total			Level 1		Level 2			Level 3			Total
Assets
Available-for-sale investments:
Agency residential mortgage-backed securities	$	—	$	1		$	—		$	1		$	—	$	1		$	—		$	1
Other		—		5			—			5			—		5			—			5
Total available-for-sale investments		—		6			—			6			—		6			—			6
Derivative instruments:(1)
Interest rate swaps		—		941			21			962			—		841			16			857
Cross-currency interest rate swaps		—		—			11			11			—		—			164			164
Other		—		—			1			1			—		—			1			1
Total derivative assets(3)		—		941			33			974			—		841			181			1,022
Total	$	—	$	947		$	33		$	980		$	—	$	847		$	181		$	1,028
Liabilities(2)
Derivative instruments(1)
Interest rate swaps	$	—	$	(143	)	$	(60	)	$	(203	)	$	—	$	(41	)	$	(104	)	$	(145	)
Floor Income Contracts		—		(609	)		—			(609	)		—		(915	)		—			(915	)
Cross-currency interest rate swaps		—		(82	)		(667	)		(749	)		—		(77	)		(281	)		(358	)
Other		—		—			(3	)		(3	)		—		—			(12	)		(12	)
Total derivative liabilities(3)		—		(834	)		(730	)		(1,564	)		—		(1,033	)		(397	)		(1,430	)
Total	$	—	$	(834	)	$	(730	)	$	(1,564	)	$	—	$	(1,033	)	$	(397	)	$	(1,430	)

⁽¹⁾  Fair value of derivative instruments excludes accrued interest and the value of collateral.

⁽²⁾  Borrowings which are the hedged items in a fair value hedge relationship and which are adjusted for changes in value due to benchmark interest rates only are not carried at full fair value and are not reflected in this table.

⁽³⁾  See “Note 5 — Derivative Financial Instruments” for a reconciliation of gross positions without the impact of master netting agreements to the balance sheet classification.

Change in Balance Sheet Carrying Value Associated with Level 3 Financial Instruments Carried at Fair Value on Recurring Basis

The following tables summarize the change in balance sheet carrying value associated with level 3 financial instruments carried at fair value on a recurring basis.

	Three Months Ended September 30,
	2015												2014
	Derivative instruments												Derivative instruments
(Dollars in millions)	Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments			Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments
Balance, beginning of period	$	(82	)	$	(654	)	$	(15	)	$	(751	)	$	(74	)	$	1,042		$	(6	)	$	962
Total gains/(losses) (realized and unrealized):
Included in earnings(1)		40			(5	)		13			48			(7	)		(738	)		(3	)		(748	)
Included in other comprehensive income		—			—			—			—			—			—			—			—
Settlements		3			3			—			6			(1	)		(7	)		1			(7	)
Transfers in and/or out of level 3		—			—			—			—			—			—			—			—
Balance, end of period	$	(39	)	$	(656	)	$	(2	)	$	(697	)	$	(82	)	$	297		$	(8	)	$	207
Change in unrealized gains/(losses) relating to instruments still held at the reporting date(2)	$	37		$	(2	)	$	13		$	48		$	(8	)	$	(745	)	$	(3	)	$	(756	)

	Nine Months Ended September 30,
	2015												2014
	Derivative instruments												Derivative instruments
(Dollars in millions)	Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments			Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments
Balance, beginning of period	$	(88	)	$	(117	)	$	(11	)	$	(216	)	$	(87	)	$	1,007		$	(21	)	$	899
Total gains/(losses) (realized and unrealized):
Included in earnings(1)		45			(538	)		6			(487	)		7			(671	)		11			(653	)
Included in other comprehensive income		—			—			—			—			—			—			—			—
Settlements		4			(1	)		3			6			(2	)		(39	)		2			(39	)
Transfers in and/or out of level 3		—			—			—			—			—			—			—			—
Balance, end of period	$	(39	)	$	(656	)	$	(2	)	$	(697	)	$	(82	)	$	297		$	(8	)	$	207
Change in unrealized gains/(losses) relating to instruments still held at the reporting date(2)	$	42		$	(536	)	$	9		$	(485	)	$	6		$	(811	)	$	13		$	(792	)

⁽¹⁾  “Included in earnings” is comprised of the following amounts recorded in the specified line item in the consolidated statements of income:

Included in Earnings

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Gains (losses) on derivative and hedging activities, net	$	50		$	(755	)	$	(488	)	$	(692	)
Interest expense		(2	)		7			1			39
Total	$	48		$	(748	)	$	(487	)	$	(653	)

⁽²⁾  Recorded in “gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

Fair Values of Financial Assets and Liabilities, Including Derivative Financial Instruments

The following table summarizes the fair values of our financial assets and liabilities, including derivative financial instruments.

	September 30, 2015									December 31, 2014
(Dollars in millions)	Fair Value			Carrying Value			Difference			Fair Value			Carrying Value			Difference
Earning assets
FFELP Loans	$	96,028		$	98,468		$	(2,440	)	$	104,419		$	104,521		$	(102	)
Private Education Loans		26,544			27,323			(779	)		29,433			29,796			(363	)
Cash and investments(1)		6,286			6,286			—			6,002			6,002			—
Total earning assets		128,858			132,077			(3,219	)		139,854			140,319			(465	)
Interest-bearing liabilities
Short-term borrowings		2,814			2,816			2			2,661			2,663			2
Long-term borrowings		122,022			128,293			6,271			134,201			136,866			2,665
Total interest-bearing liabilities		124,836			131,109			6,273			136,862			139,529			2,667
Derivative financial instruments
Floor Income Contracts		(609	)		(609	)		—			(915	)		(915	)		—
Interest rate swaps		759			759			—			712			712			—
Cross-currency interest rate swaps		(738	)		(738	)		—			(194	)		(194	)		—
Other		(2	)		(2	)		—			(11	)		(11	)		—
Excess of net asset fair value over carrying value							$	3,054								$	2,202

⁽¹⁾  “Cash and investments” includes available-for-sale investments that consist of investments that are primarily agency securities whose cost basis is $5 million and $5 million at September 30, 2015 and December 31, 2014, respectively, versus a fair value of $6 million and $6 million at September 30, 2015 and December 31, 2014, respectively.

Level 3 [Member]

Unobservable Data Used in Recurring Valuations of Level 3

The following table presents the significant inputs that are unobservable or from inactive markets used in the recurring valuations of the level 3 financial instruments detailed above.

(Dollars in millions)	Fair Value at September 30, 2015			Valuation Technique		Input	Range (Weighted Average)
Derivatives
Consumer Price Index/ LIBOR basis swaps	$	9			Discounted cash flow	Bid/ask adjustment to discount rate	.02% — .05% (.04%)
Prime/LIBOR basis swaps		(48	)		Discounted cash flow	Constant prepayment rate	4.7%
						Bid/ask adjustment to discount rate	.03% — .05% (.03%)
Cross-currency interest rate swaps		(656	)		Discounted cash flow	Constant prepayment rate	2.8%
Other		(2	)
Total	$	(697	)

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Earnings per Common Share (Tables)

9 Months Ended

Sep. 30, 2015

Earnings Per Share [Abstract]

Schedule of Earnings per Common Share

Basic earnings per common share (“EPS”) are calculated using the weighted average number of shares of common stock outstanding during each period. A reconciliation of the numerators and denominators of the basic and diluted EPS calculations follows.

	Three Months Ended September 30,				Nine Months Ended September 30,
(In millions, except per share data)	2015		2014		2015		2014
Numerator:
Net income attributable to Navient Corporation	$	237	$	359	$	711	$	885
Preferred stock dividends		—		—		—		6
Net income attributable to Navient Corporation common stock	$	237	$	359	$	711	$	879
Denominator:
Weighted average shares used to compute basic EPS		369		415		382		421
Effect of dilutive securities:
Dilutive effect of stock options, non-vested restricted stock, restricted stock units and Employee Stock Purchase Plans (“ESPPs”)(1)		6		8		7		8
Dilutive potential common shares(2)		6		8		7		8
Weighted average shares used to compute diluted EPS		375		423		389		429
Basic earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	$	.64	$	.87	$	1.86	$	2.09
Discontinued operations		—		—		—		—
Total	$	.64	$	.87	$	1.86	$	2.09
Diluted earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	$	.63	$	.85	$	1.83	$	2.05
Discontinued operations		—		—		—		—
Total	$	.63	$	.85	$	1.83	$	2.05

⁽¹⁾  Includes the potential dilutive effect of additional common shares that are issuable upon exercise of outstanding stock options, non-vested restricted stock, restricted stock units, and the outstanding commitment to issue shares under applicable ESPPs, determined by the treasury stock method.

⁽²⁾  For the three months ended September 30, 2015 and 2014, stock options covering approximately 6 million and 3 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive. For the nine months ended September 30, 2015 and 2014, stock options covering approximately 4 million and 3 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive.

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Earnings per Common Share - Schedule of Earnings per Common Share (Parenthetical) (Detail) - shares shares in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Employee Stock Option [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Stock awards not included in the computation of diluted earnings per share	6	3	4	3

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Borrowings - Financing VIEs (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Securities Financing Transaction [Line Items]
Short-term borrowings	$ 2,816	$ 2,663
Long-term borrowings	128,293	136,866
Total	131,109	139,529
Cash	4,296	3,926
Other assets	5,045	5,664
Total Before Hedge Accounting Adjustments [Member]
Securities Financing Transaction [Line Items]
Short-term borrowings	2,831	2,656
Long-term borrowings	127,888	135,907
Total	130,719	138,563
Hedge Accounting Adjustments [Member]
Securities Financing Transaction [Line Items]
Short-term borrowings	(15)	7
Long-term borrowings	405	959
Total	390	966
Assets and Liabilities of Consolidated Variable Interest Entities [Member]
Securities Financing Transaction [Line Items]
Short-term borrowings	758	653
Long-term borrowings	109,899	117,678
Total	110,657	118,331
Loans	117,491	124,785
Cash	4,129	3,733
Other assets	581	1,230
Total Carrying Amount of Assets Securing Debt Outstanding	122,201	129,748
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | FFELP Loan Securitizations [Member]
Securities Financing Transaction [Line Items]
Long-term borrowings	80,751	86,241
Total	80,751	86,241
Loans	80,748	86,715
Cash	3,462	3,069
Other assets	679	722
Total Carrying Amount of Assets Securing Debt Outstanding	84,889	90,506
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | Private Education Loan Securitizations [Member]
Securities Financing Transaction [Line Items]
Long-term borrowings	16,744	17,997
Total	16,744	17,997
Loans	22,130	23,184
Cash	378	378
Other assets	356	389
Total Carrying Amount of Assets Securing Debt Outstanding	22,864	23,951
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | FFELP Loan - Other Facilities [Member]
Securities Financing Transaction [Line Items]
Long-term borrowings	12,996	13,358
Total	12,996	13,358
Loans	13,465	13,653
Cash	272	269
Other assets	184	260
Total Carrying Amount of Assets Securing Debt Outstanding	13,921	14,182
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | Private Education Loan - Other Facilities [Member]
Securities Financing Transaction [Line Items]
Short-term borrowings	758	653
Total	758	653
Loans	1,148	1,233
Cash	17	17
Other assets	37	36
Total Carrying Amount of Assets Securing Debt Outstanding	1,202	1,286
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | Total Before Hedge Accounting Adjustments [Member]
Securities Financing Transaction [Line Items]
Short-term borrowings	758	653
Long-term borrowings	110,491	117,596
Total	111,249	118,249
Loans	117,491	124,785
Cash	4,129	3,733
Other assets	1,256	1,407
Total Carrying Amount of Assets Securing Debt Outstanding	122,876	129,925
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | Hedge Accounting Adjustments [Member]
Securities Financing Transaction [Line Items]
Long-term borrowings	(592)	82
Total	(592)	82
Other assets	(675)	(177)
Total Carrying Amount of Assets Securing Debt Outstanding	$ (675)	$ (177)

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Segment Reporting (Tables)

9 Months Ended

Sep. 30, 2015

Segment Results and Reconciliations to GAAP

Segment Results and Reconciliations to GAAP

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	526	$	444	$	—	$	—		$	—		$	970	$	164		$	(60	)	$	104	$	1,074
Other loans		—		—		—		1			—			1		—			—			—		1
Cash and investments		2		—		—		—			—			2		—			—			—		2
Total interest income		528		444		—		1			—			973		164			(60	)		104		1,077
Total interest expense		317		170		—		26			—			513		11			—			11		524
Net interest income (loss)		211		274		—		(25	)		—			460		153			(60	)		93		553
Less: provisions for loan losses		7		117		—		(1	)		—			123		—			—			—		123
Net interest income (loss) after provisions for loan losses		204		157		—		(24	)		—			337		153			(60	)		93		430
Other income (loss):
Gains on sales of loans and investments		—		—		—		—			—			—		—			—			—		—
Servicing revenue		16		5		161		—			(106	)		76		—			—			—		76
Asset recovery revenue		—		—		85		—			—			85		—			—			—		85
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		2		3			—			5		(153	)		168			15		20
Total other income (loss)		16		5		248		3			(106	)		166		(153	)		168			15		181
Expenses:
Direct operating expenses		109		39		123		9			(106	)		174		—			—			—		174
Overhead expenses		—		—		—		54			—			54		—			—			—		54
Operating expenses		109		39		123		63			(106	)		228		—			—			—		228
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			3			3		3
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			—			—		—
Total expenses		109		39		123		63			(106	)		228		—			3			3		231
Income (loss) from continuing operations, before income tax expense (benefit)		111		123		125		(84	)		—			275		—			105			105		380
Income tax expense (benefit)(3)		41		46		46		(31	)		—			102		—			42			42		144
Net income (loss) from continuing operations		70		77		79		(53	)		—			173		—			63			63		236
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	70	$	77	$	79	$	(52	)	$	—		$	174	$	—		$	63		$	63	$	237

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo		Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—	$	93	$	—		$	93
Total other income		—		15		—			15
Operating expenses		—		—		—			—
Goodwill and acquired intangible asset impairment and amortization		—		—		3			3
Restructuring and other reorganization expenses		—		—		—			—
Total “Core Earnings” adjustments to GAAP	$	—	$	108	$	(3	)		105
Income tax expense									42
Net income								$	63

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	531	$	490	$	—		$	—		$	—		$	1,021		$	167		$	(60	)	$	107	$	1,128
Other loans		—		—		—			2			—			2			—			—			—		2
Cash and investments		1		—		—			1			—			2			—			—			—		2
Total interest income		532		490		—			3			—			1,025			167			(60	)		107		1,132
Total interest expense		293		174		—			29			—			496			10			2			12		508
Net interest income (loss)		239		316		—			(26	)		—			529			157			(62	)		95		624
Less: provisions for loan losses		10		130		—			—			—			140			—			—			—		140
Net interest income (loss) after provisions for loan losses		229		186		—			(26	)		—			389			157			(62	)		95		484
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		16		10		167			—			(112	)		81			—			—			—		81
Asset recovery revenue		—		—		65			—			—			65			—			—			—		65
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		3			8			—			11			(157	)		288			131		142
Total other income (loss)		16		10		235			8			(112	)		157			(157	)		288			131		288
Expenses:
Direct operating expenses		118		40		98			3			(112	)		147			—			—			—		147
Overhead expenses		—		—		—			48			—			48			—			—			—		48
Operating expenses		118		40		98			51			(112	)		195			—			—			—		195
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			2			2		2
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			14			14		14
Total expenses		118		40		98			51			(112	)		195			—			16			16		211
Income (loss) from continuing operations, before income tax expense (benefit)		127		156		137			(69	)		—			351			—			210			210		561
Income tax expense (benefit)(3)		48		58		50			(25	)		—			131			—			69			69		200
Net income (loss) from continuing operations		79		98		87			(44	)		—			220			—			141			141		361
Loss from discontinued operations, net of tax benefit		—		—		(2	)		—			—			(2	)		—			—			—		(2	)
Net income (loss)	$	79	$	98	$	85		$	(44	)	$	—		$	218		$	—		$	141		$	141	$	359

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	95	$	—		$	95
Total other income		—			131		—			131
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		2			2
Restructuring and other reorganization expenses		14			—		—			14
Total “Core Earnings” adjustments to GAAP	$	(14	)	$	226	$	(2	)		210
Income tax expense										69
Net income									$	141

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,581	$	1,335	$	—	$	—		$	—		$	2,916	$	489		$	(178	)	$	311	$	3,227
Other loans		—		—		—		5			—			5		—			—			—		5
Cash and investments		5		—		—		1			—			6		—			—			—		6
Total interest income		1,586		1,335		—		6			—			2,927		489			(178	)		311		3,238
Total interest expense		928		514		—		84			—			1,526		27			—			27		1,553
Net interest income (loss)		658		821		—		(78	)		—			1,401		462			(178	)		284		1,685
Less: provisions for loan losses		19		428		—		(1	)		—			446		—			—			—		446
Net interest income (loss) after provisions for loan losses		639		393		—		(77	)		—			955		462			(178	)		284		1,239
Other income (loss):
Gains on sales of loans and investments		12		—		—		—			—			12		—			—			—		12
Servicing revenue		78		17		487		—			(324	)		258		—			—			—		258
Asset recovery revenue		—		—		273		—			—			273		—			—			—		273
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		4		11			—			15		(462	)		535			73		88
Total other income (loss)		90		17		764		11			(324	)		558		(462	)		535			73		631
Expenses:
Direct operating expenses		336		127		355		20			(324	)		514		—			—			—		514
Overhead expenses		—		—		—		169			—			169		—			—			—		169
Operating expenses		336		127		355		189			(324	)		683		—			—			—		683
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			7			7		7
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			32			32		32
Total expenses		336		127		355		189			(324	)		683		—			39			39		722
Income (loss) from continuing operations, before income tax expense (benefit)		393		283		409		(255	)		—			830		—			318			318		1,148
Income tax expense (benefit)(3)		146		105		152		(95	)		—			308		—			130			130		438
Net income (loss) from continuing operations		247		178		257		(160	)		—			522		—			188			188		710
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	247	$	178	$	257	$	(159	)	$	—		$	523	$	—		$	188		$	188	$	711

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	284	$	—		$	284
Total other income		—			73		—			73
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		32			—		—			32
Total “Core Earnings” adjustments to GAAP	$	(32	)	$	357	$	(7	)		318
Income tax expense										130
Net income									$	188

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,564	$	1,475	$	—		$	—		$	—		$	3,039		$	532		$	18		$	550	$	3,589
Other loans		—		—		—			7			—			7			—			—			—		7
Cash and investments		3		—		—			3			—			6			—			1			1		7
Total interest income		1,567		1,475		—			10			—			3,052			532			19			551		3,603
Total interest expense		871		532		—			84			—			1,487			32			31			63		1,550
Net interest income (loss)		696		943		—			(74	)		—			1,565			500			(12	)		488		2,053
Less: provisions for loan losses		30		411		—			—			—			441			—			49			49		490
Net interest income (loss) after provisions for loan losses		666		532		—			(74	)		—			1,124			500			(61	)		439		1,563
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		42		18		502			—			(345	)		217			—			—			—		217
Asset recovery revenue		—		—		308			—			—			308			—			—			—		308
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		4			19			—			23			(500	)		687			187		210
Total other income (loss)		42		18		814			19			(345	)		548			(500	)		687			187		735
Expenses:
Direct operating expenses		363		138		286			118			(345	)		560			—			35			35		595
Overhead expenses		—		—		—			149			—			149			—			29			29		178
Operating expenses		363		138		286			267			(345	)		709			—			64			64		773
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			7			7		7
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			102			102		102
Total expenses		363		138		286			267			(345	)		709			—			173			173		882
Income (loss) from continuing operations, before income tax expense (benefit)		345		412		528			(322	)		—			963			—			453			453		1,416
Income tax expense (benefit)(3)		131		153		197			(120	)		—			361			—			169			169		530
Net income (loss) from continuing operations		214		259		331			(202	)		—			602			—			284			284		886
Loss from discontinued operations, net of tax benefit		—		—		(1	)		—			—			(1	)		—			—			—		(1	)
Net income (loss)	$	214	$	259	$	330		$	(202	)	$	—		$	601		$	—		$	284		$	284	$	885

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	137		$	302	$	—		$	439
Total other income		14			173		—			187
Operating expenses		64			—		—			64
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		102			—		—			102
Total “Core Earnings” adjustments to GAAP	$	(15	)	$	475	$	(7	)		453
Income tax expense										169
Net income									$	284

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

Core Earnings Adjustments to GAAP

Summary of “Core Earnings” Adjustments to GAAP

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
“Core Earnings” adjustments to GAAP:
Net impact of the removal of SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off(1)	$	—		$	(14	)	$	(32	)	$	(15	)
Net impact of derivative accounting(2)		108			226			357			475
Net impact of goodwill and acquired intangibles assets(3)		(3	)		(2	)		(7	)		(7	)
Net tax effect(4)		(42	)		(69	)		(130	)		(169	)
Total “Core Earnings” adjustments to GAAP	$	63		$	141		$	188		$	284

⁽¹⁾  SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off: For “Core Earnings,” we have assumed the consumer banking business (SLM BankCo) was never a part of Navient’s historical results prior to the deemed distribution of SLM BankCo on April 30, 2014 and we have removed the restructuring and other reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off. Excluding these items provides management with a useful basis from which to better evaluate results from ongoing operations against results from prior periods. The adjustment relates to the exclusion of the consumer banking business and represents the operations, assets, liabilities and equity of SLM BankCo, which is comprised of Sallie Mae Bank, Upromise Rewards, the Insurance Business, and the Private Education Loan origination functions. Included in these amounts are also certain general corporate overhead expenses related to the consumer banking business. General corporate overhead consists of costs primarily associated with accounting, finance, legal, human resources, certain information technology costs, stock compensation, and executive management and the board of directors. These costs were generally allocated to the consumer banking business based on the proportionate level of effort provided to the consumer banking business relative to SLM Corporation using a relevant allocation driver (e.g., in proportion to the number of employees by function that were being transferred to SLM BankCo as opposed to remaining at Navient). All intercompany transactions between SLM BankCo and Navient have been eliminated. In addition, all preferred stock dividends have been removed as SLM BankCo succeeded SLM Corporation as the issuer of the preferred stock in connection with the Spin-Off.

⁽²⁾  Derivative accounting: “Core Earnings” exclude periodic unrealized gains and losses that are caused by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP as well as the periodic unrealized gains and losses that are a result of ineffectiveness recognized related to effective hedges under GAAP. These unrealized gains and losses occur in our FFELP Loans, Private Education Loans and Other business segments. Under GAAP, for our derivatives that are held to maturity, the cumulative net unrealized gain or loss over the life of the contract will equal $0 except for Floor Income Contracts where the cumulative unrealized gain will equal the amount for which we sold the contract. In our “Core Earnings” presentation, we recognize the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.

⁽³⁾  Goodwill and acquired intangible assets: Our “Core Earnings” exclude goodwill and intangible asset impairment and amortization of acquired intangible assets.

⁽⁴⁾  Net tax effect: Such tax effect is based upon our “Core Earnings” effective tax rate for the year.

Assets [Member] | FFELP Loans Segment [Member]

Asset Information for Loans Segment

The following table includes GAAP basis asset information for our FFELP Loans segment.

(Dollars in millions)	September 30, 2015		December 31, 2014
FFELP Loans, net	$	98,468	$	104,521
Cash and investments(1)		4,500		4,050
Other		2,043		2,566
Total assets	$	105,011	$	111,137

⁽¹⁾  Includes restricted cash and investments.

Assets [Member] | Private Education Loans Segment [Member]

Asset Information for Loans Segment

The following table includes GAAP basis asset information for our Private Education Loans segment.

(Dollars in millions)	September 30, 2015		December 31, 2014
Private Education Loans, net	$	27,323	$	29,796
Cash and investments(1)		396		402
Other		2,391		2,453
Total assets	$	30,110	$	32,651

⁽¹⁾  Includes restricted cash and investments.

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The Separation - Additional Information (Detail)	Apr. 30, 2014
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Common stock distribution percentage	100.00%

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Consolidated Statements of Cash Flows - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014
Operating activities
Net income	$ 711	$ 885
Adjustments to reconcile net income to net cash provided by operating activities:
(Income) loss from discontinued operations, net of tax	(1)	1
Gains on loans and investments, net	(12)
Goodwill and acquired intangible asset impairment and amortization expense	7	7
Stock-based compensation expense	27	33
Unrealized gains on derivative and hedging activities	(537)	(661)
Provisions for loan losses	446	490
Decrease (increase) in restricted cash - other	50	(3)
Decrease in accrued interest receivable	196	136
Decrease in accrued interest payable	(93)	(108)
Decrease in other assets	799	811
(Decrease) increase in other liabilities	(134)	25
Cash provided by operating activities - continuing operations	1,459	1,616
Cash used in operating activities - discontinued operations		(1)
Total net cash provided by operating activities	1,459	1,615
Investing activities
Student loans acquired and originated	(2,940)	(4,286)
Reduction of student loans:
Installment payments, claims and other	10,583	9,092
Proceeds from sales of student loans	386
Other investing activities, net	(46)	148
Purchases of available-for-sale securities		(28)
Proceeds from maturities of available-for-sale securities	1	3
Purchases of other securities	(82)	(313)
Proceeds from maturities of other securities	24	319
Increase in restricted cash - variable interest entities	(396)	(52)
Purchase of subsidiary, net of cash acquired	(181)
Total net cash provided by investing activities	7,349	4,883
Financing activities
Distribution of consumer banking business		(2,217)
Borrowings collateralized by loans in trust - issued	4,110	5,109
Borrowings collateralized by loans in trust - repaid	(10,949)	(9,409)
Asset-backed commercial paper conduits, net	543	(1,898)
Other long-term borrowings issued	493	834
Other long-term borrowings repaid	(2,075)	(2,192)
Other financing activities, net	(111)	(72)
Retail and other deposits, net		726
Common stock repurchased	(775)	(432)
Common stock dividends paid	(182)	(189)
Preferred stock dividends paid		(6)
Net cash used in financing activities	(8,946)	(9,746)
Net decrease in cash and cash equivalents	(138)	(3,248)
Cash and cash equivalents at beginning of period	1,443	5,190
Cash and cash equivalents at end of period	1,305	1,942
Cash disbursements made (refunds received) for:
Interest	1,489	1,489
Income taxes paid	$ 67	339
Income taxes received		$ (107)

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Allowance for Loan Losses - Additional Information (Detail) $ in Millions	3 Months Ended		9 Months Ended	12 Months Ended
	Jun. 30, 2015 USD ($)	Mar. 31, 2015	Sep. 30, 2015 USD ($) CreditScore Loans	Dec. 31, 2014 USD ($)
Financing Receivable, Allowance for Credit Losses [Line Items]
Maximum original FICO score at for-profit schools to become eligible for non-traditional loans | CreditScore			670
Maximum original FICO score at not-for-profit schools to become eligible for non-traditional loans | CreditScore			640
Net adjustment resulting from the change in the charge-off rate			$ 330
Percentage of loans granted forbearance that migrated to TDR classification			54.00%	51.00%
TDR loans, Unpaid Principal Balance			$ 10,559	$ 10,266
Payment default period for TDRs			60 days past due
Interest Rate Reduction [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
TDR loans, Unpaid Principal Balance			$ 2,200	$ 2,200
Minimum [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Delinquency period (in days)			212 days
Private Education Loans [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Number of classes of loans | Loans			2
Portion of loan amount charged off at default	79.00%	73.00%
Net adjustment resulting from the change in the charge-off rate	$ 330		$ 330
Loans default recovery rate	21.00%

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Allowance for Loan Losses - Average Recorded Investment and Interest Income Recognized for TDR (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Financing Receivable, Impaired [Line Items]
Impaired financing receivable, Average Recorded Investment	$ 10,444	$ 9,772	$ 10,396	$ 9,433
Impaired financing receivable, Interest Income Recognized	163	155	488	453
Private Education Loans - Traditional [Member]
Financing Receivable, Impaired [Line Items]
Impaired financing receivable, Average Recorded Investment	8,988	8,306	8,930	7,983
Impaired financing receivable, Interest Income Recognized	134	126	402	366
Private Education Loans - Non-Traditional [Member]
Financing Receivable, Impaired [Line Items]
Impaired financing receivable, Average Recorded Investment	1,456	1,466	1,466	1,450
Impaired financing receivable, Interest Income Recognized	$ 29	$ 29	$ 86	$ 87

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Stockholders' Equity - Common Share Repurchases and Issuances (Detail) - $ / shares	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Equity, Class of Treasury Stock [Line Items]
Average purchase price per share	$ 14.51	$ 17.62	$ 18.50	$ 19.89
Shares repurchased related to employee stock-based compensation plans	211,829	418,431	2,287,761	3,804,359
Average purchase price per share	$ 15.46	$ 17.75	$ 20.17	$ 20.98
Common shares issued	563,109	712,711	4,781,517	6,818,737
Common Stock Shares Outstanding [Member]
Equity, Class of Treasury Stock [Line Items]
Common shares repurchased	12,075,388	9,513,514	41,919,908	21,744,028
Shares repurchased related to employee stock-based compensation plans	211,829	418,431	2,287,761	3,804,359
Common shares issued	563,109	712,711	4,781,517	6,818,737

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Consolidated Balance Sheets - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Investments
Available-for-sale	$ 6	$ 6
Other	679	627
Total investments	685	633
Cash and cash equivalents	1,305	1,443
Restricted cash and investments	4,296	3,926
Goodwill and acquired intangible assets, net	544	369
Other assets	5,045	5,664
Total assets	137,666	146,352
Liabilities
Short-term borrowings	2,816	2,663
Long-term borrowings	128,293	136,866
Other liabilities	2,670	2,625
Total liabilities	$ 133,779	$ 142,154
Commitments and contingencies
Equity
Common stock, par value $0.01 per share, 1.125 billion shares authorized: 0 million and 426 million shares issued, respectively	$ 4	$ 4
Additional paid-in capital	2,964	2,893
Accumulated other comprehensive (loss) income (net of tax benefit (expense) of $0 and $(5), respectively)	(82)	9
Retained earnings	2,251	1,724
Total Navient Corporation stockholders' equity before treasury stock	5,137	4,630
Less: Common stock held in treasury at cost: 0 million and 24 million shares, respectively	(1,254)	(432)
Total Navient Corporation stockholders' equity	3,883	4,198
Noncontrolling interest	4
Total equity	3,887	4,198
Total liabilities and equity	137,666	146,352
FFELP Loans [Member]
Assets
Loans, net	98,468	104,521
Private Education Loans [Member]
Assets
Loans, net	27,323	29,796
Assets and Liabilities of Consolidated Variable Interest Entities [Member]
Investments
Restricted cash and investments	4,129	3,733
Other assets	581	1,230
Liabilities
Short-term borrowings	758	653
Long-term borrowings	109,899	117,678
Net assets of consolidated variable interest entities	11,544	11,417
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | FFELP Loans [Member]
Assets
Loans, net	94,213	100,367
Assets and Liabilities of Consolidated Variable Interest Entities [Member] | Private Education Loans [Member]
Assets
Loans, net	$ 23,278	$ 24,418

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Derivative Financial Instruments - Impact of Derivatives on Consolidated Balance Sheet (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Derivative Assets:
Derivative assets	$ 974	$ 1,022
Derivative Liabilities:
Derivative liabilities	(1,564)	(1,430)
Net total derivatives	(590)	(408)
Interest Rate Swaps [Member]
Derivative Assets:
Derivative assets	962	857
Derivative Liabilities:
Derivative liabilities	(203)	(145)
Cross-Currency Interest Rate Swaps [Member]
Derivative Assets:
Derivative assets	11	164
Derivative Liabilities:
Derivative liabilities	(749)	(358)
Other [Member]
Derivative Assets:
Derivative assets	1	1
Derivative Liabilities:
Derivative liabilities	(3)	(12)
Floor Income Contracts [Member]
Derivative Liabilities:
Derivative liabilities	(609)	(915)
Designated as Hedging Instrument [Member] | Cash Flow [Member]
Derivative Assets:
Derivative assets		6
Derivative Liabilities:
Derivative liabilities	(139)	(3)
Net total derivatives	(139)	3
Designated as Hedging Instrument [Member] | Fair Value [Member]
Derivative Assets:
Derivative assets	912	992
Derivative Liabilities:
Derivative liabilities	(687)	(315)
Net total derivatives	225	677
Designated as Hedging Instrument [Member] | Interest Rate Swaps [Member] | Cash Flow [Member]
Derivative Assets:
Derivative assets		6
Derivative Liabilities:
Derivative liabilities	(139)	(3)
Designated as Hedging Instrument [Member] | Interest Rate Swaps [Member] | Fair Value [Member]
Derivative Assets:
Derivative assets	901	828
Derivative Liabilities:
Derivative liabilities		(22)
Designated as Hedging Instrument [Member] | Cross-Currency Interest Rate Swaps [Member] | Fair Value [Member]
Derivative Assets:
Derivative assets	11	164
Derivative Liabilities:
Derivative liabilities	(687)	(293)
Trading [Member]
Derivative Assets:
Derivative assets	62	24
Derivative Liabilities:
Derivative liabilities	(738)	(1,112)
Net total derivatives	(676)	(1,088)
Trading [Member] | Interest Rate Swaps [Member]
Derivative Assets:
Derivative assets	61	23
Derivative Liabilities:
Derivative liabilities	(64)	(120)
Trading [Member] | Cross-Currency Interest Rate Swaps [Member]
Derivative Liabilities:
Derivative liabilities	(62)	(65)
Trading [Member] | Other [Member]
Derivative Assets:
Derivative assets	1	1
Derivative Liabilities:
Derivative liabilities	(3)	(12)
Trading [Member] | Floor Income Contracts [Member]
Derivative Liabilities:
Derivative liabilities	$ (609)	$ (915)

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Consolidated Statements of Changes in Stockholders' Equity - USD ($) $ in Millions	Total	Series A Preferred Stock [Member]	Series B Preferred Stock [Member]	Preferred Stock [Member]	Common Stock [Member]	Treasury Stock [Member]	Common Stock Shares Outstanding [Member]	Additional Paid-In Capital [Member]	Accumulated Other Comprehensive Income (Loss) [Member]	Retained Earnings [Member]	Retained Earnings [Member] Series A Preferred Stock [Member]	Retained Earnings [Member] Series B Preferred Stock [Member]	Total Stockholders' Equity [Member]	Total Stockholders' Equity [Member] Series A Preferred Stock [Member]	Total Stockholders' Equity [Member] Series B Preferred Stock [Member]	Noncontrolling Interest [Member]
Beginning Balance, Value at Dec. 31, 2013	$ 5,642			$ 565	$ 109	$ (2,033)		$ 4,399	$ 13	$ 2,584			$ 5,637			$ 5
Beginning Balance, Shares at Dec. 31, 2013				7,300,000	545,210,941	(116,262,066)	428,948,875
Comprehensive income:
Net income	885									885			885
Other comprehensive income (loss), net of tax	(5)								(5)				(5)
Total comprehensive income	880												880
Cash dividends:
Common stock	(189)									(189)			(189)
Preferred stock		$ (4)	$ (2)								$ (4)	$ (2)		$ (4)	$ (2)
Dividend equivalent units related to employee stock-based compensation plans	(2)									(2)			(2)
Issuance of common shares	$ 52				$ (80)			132					52
Issuance of common shares, Shares	6,818,737				6,818,737		6,818,737
Retirement of common stock in treasury					$ (25)	$ 2,288		(2,263)
Retirement of common stock in treasury, Shares					(126,963,268)	126,963,268
Tax benefit related to employee stock-based compensation plans	$ 14							14					14
Stock-based compensation expense	33							33					33
Common stock repurchased	(432)					$ (432)							(432)
Common stock repurchased, Shares						(21,744,028)	(21,744,028)
Shares repurchased related to employee stock-based compensation plans	$ (80)					$ (80)							(80)
Shares repurchased related to employee stock-based compensation plans, Shares	(3,804,359)					(3,804,359)	(3,804,359)
Deconsolidation of subsidiary	$ (5)															(5)
Distribution of consumer banking business	(1,751)			$ (565)				565		(1,751)			(1,751)
Distribution of consumer banking business, shares				(7,300,000)
Ending Balance, Value at Sep. 30, 2014	4,156				$ 4	$ (257)		2,880	8	1,521			4,156
Ending Balance, Shares at Sep. 30, 2014					425,066,410	(14,847,185)	410,219,225
Beginning Balance, Value at Jun. 30, 2014	4,021				$ 4	$ (82)		2,868	7	1,224			4,021
Beginning Balance, Shares at Jun. 30, 2014					424,353,699	(4,915,240)	419,438,459
Comprehensive income:
Net income	359									359			359
Other comprehensive income (loss), net of tax	1								1				1
Total comprehensive income	360												360
Cash dividends:
Common stock	(62)									(62)			(62)
Issuance of common shares	$ 5							5					5
Issuance of common shares, Shares	712,711				712,711		712,711
Tax benefit related to employee stock-based compensation plans	$ 2							2					2
Stock-based compensation expense	5							5					5
Common stock repurchased	(167)					$ (167)							(167)
Common stock repurchased, Shares						(9,513,514)	(9,513,514)
Shares repurchased related to employee stock-based compensation plans	$ (8)					$ (8)							(8)
Shares repurchased related to employee stock-based compensation plans, Shares	(418,431)					(418,431)	(418,431)
Ending Balance, Value at Sep. 30, 2014	$ 4,156				$ 4	$ (257)		2,880	8	1,521			4,156
Ending Balance, Shares at Sep. 30, 2014					425,066,410	(14,847,185)	410,219,225
Beginning Balance, Value at Dec. 31, 2014	4,198				$ 4	$ (432)		2,893	9	1,724			4,198
Beginning Balance, Shares at Dec. 31, 2014					425,637,635	(23,902,829)	401,734,806
Comprehensive income:
Net income	711									711			711
Other comprehensive income (loss), net of tax	(91)								(91)				(91)
Total comprehensive income	620												620
Cash dividends:
Common stock	(182)									(182)			(182)
Dividend equivalent units related to employee stock-based compensation plans	(2)									(2)			(2)
Issuance of common shares	$ 33							33					33
Issuance of common shares, Shares	4,781,517				4,781,517		4,781,517
Tax benefit related to employee stock-based compensation plans	$ 11							11					11
Stock-based compensation expense	27							27					27
Common stock repurchased	(775)					$ (775)							(775)
Common stock repurchased, Shares						(41,919,908)	(41,919,908)
Shares repurchased related to employee stock-based compensation plans	$ (47)					$ (47)							(47)
Shares repurchased related to employee stock-based compensation plans, Shares	(2,287,761)					(2,287,761)	(2,287,761)
Noncontrolling interest in asset recovery business	$ 4															4
Ending Balance, Value at Sep. 30, 2015	3,887				$ 4	$ (1,254)		2,964	(82)	2,251			3,883			4
Ending Balance, Shares at Sep. 30, 2015					430,419,152	(68,110,498)	362,308,654
Beginning Balance, Value at Jun. 30, 2015	3,933				$ 4	$ (1,075)		2,954	(26)	2,072			3,929			4
Beginning Balance, Shares at Jun. 30, 2015					429,856,043	(55,823,281)	374,032,762
Comprehensive income:
Net income	237									237			237
Other comprehensive income (loss), net of tax	(56)								(56)				(56)
Total comprehensive income	181												181
Cash dividends:
Common stock	(58)									(58)			(58)
Issuance of common shares	$ 6							6					6
Issuance of common shares, Shares	563,109				563,109		563,109
Stock-based compensation expense	$ 4							4					4
Common stock repurchased	(175)					$ (175)							(175)
Common stock repurchased, Shares						(12,075,388)	(12,075,388)
Shares repurchased related to employee stock-based compensation plans	$ (4)					$ (4)							(4)
Shares repurchased related to employee stock-based compensation plans, Shares	(211,829)					(211,829)	(211,829)
Ending Balance, Value at Sep. 30, 2015	$ 3,887				$ 4	$ (1,254)		$ 2,964	$ (82)	$ 2,251			$ 3,883			$ 4
Ending Balance, Shares at Sep. 30, 2015					430,419,152	(68,110,498)	362,308,654

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Fair Value Measurements - Change in Balance Sheet Carrying Value Associated with Level 3 Financial Instruments Carried at Fair Value on Recurring Basis (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Balance, beginning of period	$ (751)	$ 962	$ (216)	$ 899
Total gains/(losses) (realized and unrealized):
Included in earnings	48	(748)	(487)	(653)
Included in other comprehensive income	0	0	0	0
Settlements	6	(7)	6	(39)
Transfers in and/or out of level 3	0	0	0	0
Balance, end of period	(697)	207	(697)	207
Change in unrealized gains/(losses) relating to instruments still held at the reporting date	48	(756)	(485)	(792)
Interest Rate Swaps [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Balance, beginning of period	(82)	(74)	(88)	(87)
Total gains/(losses) (realized and unrealized):
Included in earnings	40	(7)	45	7
Included in other comprehensive income	0	0	0	0
Settlements	3	(1)	4	(2)
Transfers in and/or out of level 3	0	0	0	0
Balance, end of period	(39)	(82)	(39)	(82)
Change in unrealized gains/(losses) relating to instruments still held at the reporting date	37	(8)	42	6
Cross-Currency Interest Rate Swaps [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Balance, beginning of period	(654)	1,042	(117)	1,007
Total gains/(losses) (realized and unrealized):
Included in earnings	(5)	(738)	(538)	(671)
Included in other comprehensive income	0	0	0	0
Settlements	3	(7)	(1)	(39)
Transfers in and/or out of level 3	0	0	0	0
Balance, end of period	(656)	297	(656)	297
Change in unrealized gains/(losses) relating to instruments still held at the reporting date	(2)	(745)	(536)	(811)
Other [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Balance, beginning of period	(15)	(6)	(11)	(21)
Total gains/(losses) (realized and unrealized):
Included in earnings	13	(3)	6	11
Included in other comprehensive income	0	0	0	0
Settlements		1	3	2
Transfers in and/or out of level 3	0	0	0	0
Balance, end of period	(2)	(8)	(2)	(8)
Change in unrealized gains/(losses) relating to instruments still held at the reporting date	$ 13	$ (3)	$ 9	$ 13

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Allowance for Loan Losses - Private Education Loan Portfolio Stratified by Key Credit Quality Indicators (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total	$ 28,485	$ 31,061
Private Education Loans [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Private Education Loans with cosigner	18,380	20,001
Private Education Loans without cosigner	$ 10,105	$ 11,060
Private Education Loans with cosigner in percent	65.00%	64.00%
Private Education Loans without cosigner in percent	35.00%	36.00%
Total in percent	100.00%	100.00%
School Type/FICO Scores [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total	$ 28,485	$ 31,061
School Type/FICO Scores [Member] | Private Education Loans [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
School type FICO scores traditional recorded investment	26,182	28,527
School type FICO scores non-traditional recorded investment	$ 2,303	$ 2,534
School type FICO scores traditional recorded investment, in percent	92.00%	92.00%
School type FICO scores non-traditional recorded investment, in percent	8.00%	8.00%
Total in percent	100.00%	100.00%
Seasoning [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total	$ 28,485	$ 31,061
Seasoning [Member] | Private Education Loans [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Seasoning - based on monthly scheduled payments due from 1-12 payments	1,926	2,734
Seasoning - based on monthly scheduled payments due from 13-24 payments	2,336	3,161
Seasoning - based on monthly scheduled payments due from 25-36 payments	3,545	4,259
Seasoning - based on monthly scheduled payments due from 37-48 payments	3,972	4,404
Seasoning - based on monthly scheduled payments due from more than 48 payments	14,371	13,450
Seasoning - based on monthly scheduled payments due from not yet in repayment	$ 2,335	$ 3,053
Seasoning based on monthly scheduled payments due from 1-12 payments, in percent	7.00%	9.00%
Seasoning based on monthly scheduled payments due from 13 - 24 payments, in percent	8.00%	10.00%
Seasoning based on monthly scheduled payments due from 25 - 36 payments, in percent	12.00%	14.00%
Seasoning based on monthly scheduled payments due from 37 - 48 payments, in percent	14.00%	14.00%
Seasoning based on monthly scheduled payments due from more than 48 payments, in percent	51.00%	43.00%
Seasoning - based on monthly scheduled payments due from not yet in repayment, in percent	8.00%	10.00%
Total in percent	100.00%	100.00%

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Segment Reporting - Asset Information for Loans Segment (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Segment Reporting Information [Line Items]
Other	$ 5,045	$ 5,664
Total assets	137,666	146,352
Private Education Loans Segment [Member]
Segment Reporting Information [Line Items]
Loans, net	27,323	29,796
Cash and investments	396	402
Other	2,391	2,453
Total assets	30,110	32,651
FFELP Loans Segment [Member]
Segment Reporting Information [Line Items]
Loans, net	98,468	104,521
Cash and investments	4,500	4,050
Other	2,043	2,566
Total assets	$ 105,011	$ 111,137

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Significant Accounting Policies (Policies)

9 Months Ended

Sep. 30, 2015

Accounting Policies [Abstract]

Basis of Presentation

Basis of Presentation

The accompanying unaudited, consolidated financial statements of Navient have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information. Accordingly, they do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. The consolidated financial statements include the accounts of Navient and its majority-owned and controlled subsidiaries and those Variable Interest Entities (“VIEs”) for which we are the primary beneficiary, after eliminating the effects of intercompany accounts and transactions. In the opinion of management, all adjustments considered necessary for a fair statement of the results for the interim periods have been included. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and nine month periods ended September 30, 2015 are not necessarily indicative of the results for the year ending December 31, 2015 or for any other period. These unaudited financial statements should be read in conjunction with the audited financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2014 (the “2014 Form 10-K”). Definitions for certain capitalized terms used but not otherwise defined in this Quarterly Report on Form 10-Q can be found in our 2014 Form 10-K.

Reclassifications

Reclassifications

Certain reclassifications have been made to the balances as of and for the three and nine months ended September 30, 2014 to be consistent with classifications adopted for 2015, and had no effect on net income, total assets or total liabilities.

Recently Issued Accounting Pronouncements

Recently Issued Accounting Pronouncements

Revenue Recognition

On May 28, 2014, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) No. 2014-09, “Revenue from Contracts with Customers,” which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. The ASU will replace most existing revenue recognition guidance in GAAP when it becomes effective. In July 2015, the FASB agreed to defer the mandatory effective date by one year. Accordingly, the new standard is effective for the Company as of January 1, 2018. Early application is permitted as of January 2017. The standard permits the use of either the retrospective or cumulative effect transition method. We are evaluating the effect that ASU 2014-09 will have on our consolidated financial statements and related disclosures. We have not yet determined the effect of the standard on our ongoing financial reporting but do not expect it to be material.

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Allowance for Loan Losses - Age Analysis of Past Due Loans Delinquencies (Detail) - USD ($) $ in Millions	9 Months Ended	12 Months Ended
	Sep. 30, 2015	Dec. 31, 2014	Jun. 30, 2015	Sep. 30, 2014	Jun. 30, 2014	Dec. 31, 2013
Loans in repayment and percentage of each status:
Loans receivable for partially charged-off loans	$ 892	$ 1,245	$ 902	$ 1,253	$ 1,269	$ 1,313
Loans allowance for losses	(1,608)	(2,033)	(1,643)	(2,076)	(2,105)	(2,244)
Private Education Loans - Traditional [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans in-school/grace/deferment	2,128	2,777
Loans in forbearance	924	935
Loans in repayment and percentage of each status:
Loans current	21,596	23,012
Total loans in repayment	23,130	24,815
Total loans, gross	26,182	28,527
Loans unamortized premium (discount)	(487)	(526)
Total loans	25,695	28,001
Loans receivable for partially charged-off loans	564	775
Loans allowance for losses	(1,251)	(1,515)
Loans, net	25,008	27,261
Private Education Loans - Traditional [Member] | Financing Receivables, 31 To 60 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	504	624
Private Education Loans - Traditional [Member] | Financing Receivables, 61 To 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	338	363
Private Education Loans - Traditional [Member] | Financing Receivables, 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	692	816
Private Education Loans - Non-Traditional [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans in-school/grace/deferment	207	276
Loans in forbearance	122	124
Loans in repayment and percentage of each status:
Loans current	1,662	1,749
Total loans in repayment	1,974	2,134
Total loans, gross	2,303	2,534
Loans unamortized premium (discount)	(62)	(68)
Total loans	2,241	2,466
Loans receivable for partially charged-off loans	328	470
Loans allowance for losses	(254)	(401)
Loans, net	2,315	2,535
Private Education Loans - Non-Traditional [Member] | Financing Receivables, 31 To 60 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	85	110
Private Education Loans - Non-Traditional [Member] | Financing Receivables, 61 To 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	65	73
Private Education Loans - Non-Traditional [Member] | Financing Receivables, 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	162	202
Troubled Debt Restructuring Loans [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans in-school/grace/deferment	767	825
Loans in forbearance	746	745
Loans in repayment and percentage of each status:
Loans current	7,657	7,186
Total loans in repayment	9,046	8,696
Total loans, gross	10,559	10,266
Troubled Debt Restructuring Loans [Member] | Financing Receivables, 31 To 60 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	410	464
Troubled Debt Restructuring Loans [Member] | Financing Receivables, 61 To 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	301	299
Troubled Debt Restructuring Loans [Member] | Financing Receivables, 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	678	747
FFELP Loans [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Loans in-school/grace/deferment	9,184	10,861
Loans in forbearance	12,947	14,366
Loans in repayment and percentage of each status:
Loans current	63,320	65,221
Total loans in repayment	75,294	78,211		71,508
Total loans, gross	97,425	103,438
Loans unamortized premium (discount)	1,127	1,176
Total loans	98,552	104,614
Loans allowance for losses	(84)	(93)	$ (89)	$ (92)	$ (96)	$ (119)
Loans, net	98,468	104,521
FFELP Loans [Member] | Financing Receivables, 31 To 60 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	3,654	3,942
FFELP Loans [Member] | Financing Receivables, 61 To 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	1,886	2,451
FFELP Loans [Member] | Financing Receivables, 90 Days Past Due [Member]
Loans in repayment and percentage of each status:
Loans delinquent	$ 6,434	$ 6,597
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	100.00%	100.00%
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Financing Receivables, Current [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	93.40%	92.70%
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Financing Receivables, Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	88.30%	87.00%
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Financing Receivables, Delinquent Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	6.60%	7.30%
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Financing Receivables, Forbearance, Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	3.80%	3.60%
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Financing Receivables, 31 To 60 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	2.20%	2.50%
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Financing Receivables, 61 To 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	1.40%	1.50%
Credit Concentration Risk [Member] | Private Education Loans - Traditional [Member] | Financing Receivables, 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	3.00%	3.30%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	100.00%	100.00%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Financing Receivables, Current [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	84.20%	81.90%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Financing Receivables, Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	85.70%	84.20%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Financing Receivables, Delinquent Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	15.80%	18.10%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Financing Receivables, Forbearance, Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	5.80%	5.50%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Financing Receivables, 31 To 60 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	4.30%	5.20%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Financing Receivables, 61 To 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	3.30%	3.40%
Credit Concentration Risk [Member] | Private Education Loans - Non-Traditional [Member] | Financing Receivables, 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	8.20%	9.50%
Credit Concentration Risk [Member] | Troubled Debt Restructuring Loans [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	100.00%	100.00%
Credit Concentration Risk [Member] | Troubled Debt Restructuring Loans [Member] | Financing Receivables, Current [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	84.70%	82.70%
Credit Concentration Risk [Member] | Troubled Debt Restructuring Loans [Member] | Financing Receivables, 31 To 60 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	4.50%	5.30%
Credit Concentration Risk [Member] | Troubled Debt Restructuring Loans [Member] | Financing Receivables, 61 To 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	3.30%	3.40%
Credit Concentration Risk [Member] | Troubled Debt Restructuring Loans [Member] | Financing Receivables, 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	7.50%	8.60%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	100.00%	100.00%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Financing Receivables, Current [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	84.10%	83.40%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Financing Receivables, Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	77.30%	75.60%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Financing Receivables, Delinquent Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	15.90%	16.60%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Financing Receivables, Forbearance, Loans In Repayment [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	14.70%	15.50%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Financing Receivables, 31 To 60 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	4.90%	5.00%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Financing Receivables, 61 To 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	2.50%	3.10%
Credit Concentration Risk [Member] | FFELP Loans [Member] | Financing Receivables, 90 Days Past Due [Member] | Accounts Receivable [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Dimensions of concentration risk	8.50%	8.50%

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Borrowings (Tables)

9 Months Ended

Sep. 30, 2015

Debt Disclosure [Abstract]

Company's Borrowings

The following table summarizes our borrowings.

	September 30, 2015							December 31, 2014
(Dollars in millions)	Short Term			Long Term		Total		Short Term		Long Term		Total
Unsecured borrowings:
Senior unsecured debt	$	1,222		$	14,597	$	15,819	$	1,066	$	16,311	$	17,377
Total unsecured borrowings		1,222			14,597		15,819		1,066		16,311		17,377
Secured borrowings:
FFELP Loan securitizations		—			80,751		80,751		—		86,241		86,241
Private Education Loan securitizations		—			16,744		16,744		—		17,997		17,997
FFELP Loan — other facilities		—			15,796		15,796		—		15,358		15,358
Private Education Loan — other facilities		758			—		758		653		—		653
Other(1)		851			—		851		937		—		937
Total secured borrowings		1,609			113,291		114,900		1,590		119,596		121,186
Total before hedge accounting adjustments		2,831			127,888		130,719		2,656		135,907		138,563
Hedge accounting adjustments		(15	)		405		390		7		959		966
Total	$	2,816		$	128,293	$	131,109	$	2,663	$	136,866	$	139,529

⁽¹⁾  “Other” primarily consists of the obligation to return cash collateral held related to derivative exposure.

Financing VIEs

We consolidated the following financing VIEs as of September 30, 2015 and December 31, 2014, as we are the primary beneficiary. As a result, these VIEs are accounted for as secured borrowings.

	September 30, 2015
	Debt Outstanding								Carrying Amount of Assets Securing Debt Outstanding
(Dollars in millions)	Short Term		Long Term			Total			Loans		Cash		Other Assets			Total
Secured Borrowings — VIEs:
FFELP Loan securitizations	$	—	$	80,751		$	80,751		$	80,748	$	3,462	$	679		$	84,889
Private Education Loan securitizations		—		16,744			16,744			22,130		378		356			22,864
FFELP Loan — other facilities		—		12,996			12,996			13,465		272		184			13,921
Private Education Loan — other facilities		758		—			758			1,148		17		37			1,202
Total before hedge accounting adjustments		758		110,491			111,249			117,491		4,129		1,256			122,876
Hedge accounting adjustments		—		(592	)		(592	)		—		—		(675	)		(675	)
Total	$	758	$	109,899		$	110,657		$	117,491	$	4,129	$	581		$	122,201
	December 31, 2014
	Debt Outstanding								Carrying Amount of Assets Securing Debt Outstanding
(Dollars in millions)	Short Term		Long Term			Total			Loans		Cash		Other Assets			Total
Secured Borrowings — VIEs:
FFELP Loan securitizations	$	—	$	86,241		$	86,241		$	86,715	$	3,069	$	722		$	90,506
Private Education Loan securitizations		—		17,997			17,997			23,184		378		389			23,951
FFELP Loan — other facilities		—		13,358			13,358			13,653		269		260			14,182
Private Education Loan — other facilities		653		—			653			1,233		17		36			1,286
Total before hedge accounting adjustments		653		117,596			118,249			124,785		3,733		1,407			129,925
Hedge accounting adjustments		—		82			82			—		—		(177	)		(177	)
Total	$	653	$	117,678		$	118,331		$	124,785	$	3,733	$	1,230		$	129,748

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Segment Reporting - Segment Result and Reconciliations to GAAP - Core Earnings Adjustments (Detail) - USD ($) $ in Millions	3 Months Ended			9 Months Ended
	Sep. 30, 2015	Jun. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Segment Reporting, Revenue Reconciling Item [Line Items]
Net interest income after provisions for loan losses	$ 430		$ 484	$ 1,239	$ 1,563
Total other income	181		288	631	735
Operating expenses	228		195	683	773
Goodwill and acquired intangible asset impairment and amortization	3		2	7	7
Restructuring and other reorganization expenses		$ 29	14	32	102
Income tax expense	144		200	438	530
Net income attributable to Navient Corporation	237		359	711	885
Total Adjustments [Member]
Segment Reporting, Revenue Reconciling Item [Line Items]
Net interest income after provisions for loan losses	93		95	284	439
Total other income	15		131	73	187
Operating expenses					64
Goodwill and acquired intangible asset impairment and amortization	3		2	7	7
Restructuring and other reorganization expenses			14	32	102
Total "Core Earnings" adjustments to GAAP	105		210	318	453
Income tax expense	42		69	130	169
Net income attributable to Navient Corporation	63		141	188	284
Net Impact from Spin-Off of SLM BankCo [Member] | Total Adjustments [Member]
Segment Reporting, Revenue Reconciling Item [Line Items]
Net interest income after provisions for loan losses					137
Total other income					14
Operating expenses					64
Restructuring and other reorganization expenses			14	32	102
Total "Core Earnings" adjustments to GAAP			(14)	(32)	(15)
Net Impact of Derivative Accounting [Member] | Total Adjustments [Member]
Segment Reporting, Revenue Reconciling Item [Line Items]
Net interest income after provisions for loan losses	93		95	284	302
Total other income	15		131	73	173
Total "Core Earnings" adjustments to GAAP	108		226	357	475
Net Impact of Acquired Intangibles [Member] | Total Adjustments [Member]
Segment Reporting, Revenue Reconciling Item [Line Items]
Goodwill and acquired intangible asset impairment and amortization	3		2	7	7
Total "Core Earnings" adjustments to GAAP	$ (3)		$ (2)	$ (7)	$ (7)

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Consolidated Statements of Changes in Stockholders' Equity (Parenthetical) - $ / shares	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Dividends per common share attributable to Navient Corporation	$ 0.16	$ 0.15	$ 0.48	$ 0.45
Retained Earnings [Member]
Dividends per common share attributable to Navient Corporation	0.16	0.15	0.48	0.45
Total Stockholders' Equity [Member]
Dividends per common share attributable to Navient Corporation	$ 0.16	$ 0.15	$ 0.48	0.45
Series A Preferred Stock [Member]
Preferred stock, Dividends per preferred share				1.74
Series A Preferred Stock [Member] | Retained Earnings [Member]
Preferred stock, Dividends per preferred share				1.74
Series A Preferred Stock [Member] | Total Stockholders' Equity [Member]
Preferred stock, Dividends per preferred share				1.74
Series B Preferred Stock [Member]
Preferred stock, Dividends per preferred share				0.98
Series B Preferred Stock [Member] | Retained Earnings [Member]
Preferred stock, Dividends per preferred share				0.98
Series B Preferred Stock [Member] | Total Stockholders' Equity [Member]
Preferred stock, Dividends per preferred share				$ 0.98

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Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Allowance for loans losses	$ 1,608	$ 2,033
Common stock, par value	$ 0.01	$ 0.01
Common stock, shares authorized	1,125,000,000	1,125,000,000
Common stock, shares issued	430,000,000	426,000,000
Tax benefit (expense) for accumulated other comprehensive (loss) income	$ 48	$ (5)
Common stock held in treasury	68,000,000	24,000,000
Private Education Loans [Member]
Allowance for loans losses	$ 1,505	$ 1,916
FFELP Loans [Member]
Allowance for loans losses	$ 84	$ 93

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Earnings per Common Share

9 Months Ended

Sep. 30, 2015

Earnings Per Share [Abstract]

Earnings per Common Share

9. Earnings per Common Share

Basic earnings per common share (“EPS”) are calculated using the weighted average number of shares of common stock outstanding during each period. A reconciliation of the numerators and denominators of the basic and diluted EPS calculations follows.

	Three Months Ended September 30,				Nine Months Ended September 30,
(In millions, except per share data)	2015		2014		2015		2014
Numerator:
Net income attributable to Navient Corporation	$	237	$	359	$	711	$	885
Preferred stock dividends		—		—		—		6
Net income attributable to Navient Corporation common stock	$	237	$	359	$	711	$	879
Denominator:
Weighted average shares used to compute basic EPS		369		415		382		421
Effect of dilutive securities:
Dilutive effect of stock options, non-vested restricted stock, restricted stock units and Employee Stock Purchase Plans (“ESPPs”)(1)		6		8		7		8
Dilutive potential common shares(2)		6		8		7		8
Weighted average shares used to compute diluted EPS		375		423		389		429
Basic earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	$	.64	$	.87	$	1.86	$	2.09
Discontinued operations		—		—		—		—
Total	$	.64	$	.87	$	1.86	$	2.09
Diluted earnings (loss) per common share attributable to Navient Corporation:
Continuing operations	$	.63	$	.85	$	1.83	$	2.05
Discontinued operations		—		—		—		—
Total	$	.63	$	.85	$	1.83	$	2.05

⁽¹⁾  Includes the potential dilutive effect of additional common shares that are issuable upon exercise of outstanding stock options, non-vested restricted stock, restricted stock units, and the outstanding commitment to issue shares under applicable ESPPs, determined by the treasury stock method.

⁽²⁾  For the three months ended September 30, 2015 and 2014, stock options covering approximately 6 million and 3 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive. For the nine months ended September 30, 2015 and 2014, stock options covering approximately 4 million and 3 million shares, respectively, were outstanding but not included in the computation of diluted earnings per share because they were anti-dilutive.

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Document and Entity Information	9 Months Ended
	Sep. 30, 2015 shares
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Sep. 30, 2015
Document Fiscal Year Focus	2015
Document Fiscal Period Focus	Q3
Trading Symbol	NAVI
Entity Registrant Name	NAVIENT CORP
Entity Central Index Key	0001593538
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding	362,308,654

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Restructuring and Other Reorganization Activities

9 Months Ended

Sep. 30, 2015

Restructuring and Related Activities [Abstract]

Restructuring and Other Reorganization Activities

10. Restructuring and Other Reorganization Activities

During the second quarter of 2015, the Company launched an initiative to simplify and streamline its management structure following the Spin-Off of SLM BankCo to improve the operating efficiency and effectiveness of the organization. As part of the Company’s streamlining efforts, restructuring and other reorganization expenses of $29 million were recognized in the second quarter of 2015, primarily related to severance and other related costs.

The Company administers the Navient Corporation Employee Severance Plan and the Navient Corporation Executive Severance Plan for Senior Officers (collectively, “the Severance Plan”). The Severance Plan provides severance benefits in the event of termination of the Company’s full-time employees and part-time employees who work at least 24 hours per week. The Severance Plan establishes specified benefits based on base salary, job level immediately preceding termination and years of service upon involuntary termination of employment. The benefits payable under the Severance Plan relate to past service, and they accumulate and vest. Accordingly, we recognize severance expenses to be paid pursuant to the Severance Plan when payment of such benefits is probable and can be reasonably estimated in accordance with ASC 712, “Compensation — Nonretirement Postemployment Benefits.” Such benefits, including severance pay calculated based on the Severance Plan, medical and dental benefits, and outplacement services expenses are classified as restructuring and other reorganization expenses in the accompanying consolidated statements of income. We expect this initiative to be substantially complete as of December 31, 2015.

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Consolidated Statements of Income - USD ($) shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Interest income:
Other loans	$ 1	$ 2	$ 5	$ 7
Cash and investments	2	2	6	7
Total interest income	1,077	1,132	3,238	3,603
Total interest expense	524	508	1,553	1,550
Net interest income	553	624	1,685	2,053
Less: provisions for loan losses	123	140	446	490
Net interest income after provisions for loan losses	430	484	1,239	1,563
Other income (loss):
Gains on sales of loans and investments			12
Gains (losses) on derivative and hedging activities, net	20	108	73	161
Servicing revenue	76	81	258	217
Asset recovery revenue	85	65	273	308
Gains on debt repurchases	0	0	0	0
Other		34	15	49
Total other income	181	288	631	735
Expenses:
Salaries and benefits	106	109	344	367
Other operating expenses	122	86	339	406
Total operating expenses	228	195	683	773
Goodwill and acquired intangible asset impairment and amortization expense	3	2	7	7
Restructuring and other reorganization expenses		14	32	102
Total expenses	231	211	722	882
Income from continuing operations, before income tax expense	380	561	1,148	1,416
Income tax expense	144	200	438	530
Net income from continuing operations	236	361	710	886
Income (loss) from discontinued operations, net of tax expense (benefit)	1	(2)	1	(1)
Net income	237	359	711	885
Less: net income (loss) attributable to noncontrolling interest	0	0	0	0
Net income attributable to Navient Corporation	237	359	711	885
Preferred stock dividends				6
Net income attributable to Navient Corporation common stock	$ 237	$ 359	$ 711	$ 879
Basic earnings per common share attributable to Navient Corporation:
Continuing operations	$ 0.64	$ 0.87	$ 1.86	$ 2.09
Discontinued operations	0	0	0	0
Total	$ 0.64	$ 0.87	$ 1.86	$ 2.09
Average common shares outstanding	369	415	382	421
Diluted earnings per common share attributable to Navient Corporation:
Continuing operations	$ 0.63	$ 0.85	$ 1.83	$ 2.05
Discontinued operations	0	0	0	0
Total	$ 0.63	$ 0.85	$ 1.83	$ 2.05
Average common and common equivalent shares outstanding	375	423	389	429
Dividends per common share attributable to Navient Corporation	$ 0.16	$ 0.15	$ 0.48	$ 0.45
FFELP Loans [Member]
Interest income:
Student loans	$ 630	$ 638	$ 1,892	$ 1,916
Less: provisions for loan losses	7	10	19	30
Private Education Loans [Member]
Interest income:
Student loans	444	490	1,335	1,673
Less: provisions for loan losses	$ 117	$ 130	$ 428	$ 460

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Borrowings

9 Months Ended

Sep. 30, 2015

Debt Disclosure [Abstract]

Borrowings

4. Borrowings

The following table summarizes our borrowings.

	September 30, 2015							December 31, 2014
(Dollars in millions)	Short Term			Long Term		Total		Short Term		Long Term		Total
Unsecured borrowings:
Senior unsecured debt	$	1,222		$	14,597	$	15,819	$	1,066	$	16,311	$	17,377
Total unsecured borrowings		1,222			14,597		15,819		1,066		16,311		17,377
Secured borrowings:
FFELP Loan securitizations		—			80,751		80,751		—		86,241		86,241
Private Education Loan securitizations		—			16,744		16,744		—		17,997		17,997
FFELP Loan — other facilities		—			15,796		15,796		—		15,358		15,358
Private Education Loan — other facilities		758			—		758		653		—		653
Other(1)		851			—		851		937		—		937
Total secured borrowings		1,609			113,291		114,900		1,590		119,596		121,186
Total before hedge accounting adjustments		2,831			127,888		130,719		2,656		135,907		138,563
Hedge accounting adjustments		(15	)		405		390		7		959		966
Total	$	2,816		$	128,293	$	131,109	$	2,663	$	136,866	$	139,529

⁽¹⁾  “Other” primarily consists of the obligation to return cash collateral held related to derivative exposure.

Variable Interest Entities

We consolidated the following financing VIEs as of September 30, 2015 and December 31, 2014, as we are the primary beneficiary. As a result, these VIEs are accounted for as secured borrowings.

	September 30, 2015
	Debt Outstanding								Carrying Amount of Assets Securing Debt Outstanding
(Dollars in millions)	Short Term		Long Term			Total			Loans		Cash		Other Assets			Total
Secured Borrowings — VIEs:
FFELP Loan securitizations	$	—	$	80,751		$	80,751		$	80,748	$	3,462	$	679		$	84,889
Private Education Loan securitizations		—		16,744			16,744			22,130		378		356			22,864
FFELP Loan — other facilities		—		12,996			12,996			13,465		272		184			13,921
Private Education Loan — other facilities		758		—			758			1,148		17		37			1,202
Total before hedge accounting adjustments		758		110,491			111,249			117,491		4,129		1,256			122,876
Hedge accounting adjustments		—		(592	)		(592	)		—		—		(675	)		(675	)
Total	$	758	$	109,899		$	110,657		$	117,491	$	4,129	$	581		$	122,201
	December 31, 2014
	Debt Outstanding								Carrying Amount of Assets Securing Debt Outstanding
(Dollars in millions)	Short Term		Long Term			Total			Loans		Cash		Other Assets			Total
Secured Borrowings — VIEs:
FFELP Loan securitizations	$	—	$	86,241		$	86,241		$	86,715	$	3,069	$	722		$	90,506
Private Education Loan securitizations		—		17,997			17,997			23,184		378		389			23,951
FFELP Loan — other facilities		—		13,358			13,358			13,653		269		260			14,182
Private Education Loan — other facilities		653		—			653			1,233		17		36			1,286
Total before hedge accounting adjustments		653		117,596			118,249			124,785		3,733		1,407			129,925
Hedge accounting adjustments		—		82			82			—		—		(177	)		(177	)
Total	$	653	$	117,678		$	118,331		$	124,785	$	3,733	$	1,230		$	129,748

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Allowance for Loan Losses

9 Months Ended

Sep. 30, 2015

Receivables [Abstract]

Allowance for Loan Losses

3. Allowance for Loan Losses

The financial statements of Navient reflect the deemed distribution of SLM BankCo on April 30, 2014. As a result of the deemed distribution, all disclosures in this footnote as of a date prior to April 30, 2014 include SLM BankCo’s FFELP and Private Education Loans, whereas the disclosures as of September 30, 2014, December 31, 2014 and September 30, 2015 do not contain SLM BankCo’s FFELP and Private Education Loans.

Our provisions for loan losses represent the periodic expense of maintaining an allowance sufficient to absorb incurred probable losses, net of expected recoveries, in the held-for-investment loan portfolios. The evaluation of the provisions for loan losses is inherently subjective, as it requires material estimates that may be susceptible to significant changes. We believe that the allowance for loan losses is appropriate to cover probable losses incurred in the loan portfolios.

We segregate our Private Education Loan portfolio into two classes of loans — traditional and non-traditional. Non-traditional loans are loans to (i) customers attending for-profit schools with an original Fair Isaac and Company (“FICO”) score of less than 670 and (ii) customers attending not-for-profit schools with an original FICO score of less than 640. The FICO score used in determining whether a loan is non-traditional is the greater of the customer or cosigner FICO score at origination. Traditional loans are defined as all other Private Education Loans that are not classified as non-traditional.

Allowance for Loan Losses Metrics

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	89		$	1,533		$	21		$	1,643
Total provision		7			117			(1	)		123
Total net charge-offs(1)		(12	)		(148	)		(1	)		(161	)
Reclassification of interest reserve(2)		—			3			—			3
Ending balance	$	84		$	1,505		$	19		$	1,608
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,247		$	16		$	1,263
Ending balance: collectively evaluated for impairment	$	84		$	258		$	3		$	345
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,870		$	41		$	10,911
Ending balance: collectively evaluated for impairment(3)	$	97,425		$	18,507		$	50		$	115,982
Net charge-offs as a percentage of average loans in repayment (annualized)		.06	%		2.31	%		5.10	%
Allowance coverage of net charge-offs (annualized)		1.7			2.6			3.9
Allowance as a percentage of the ending total loan balance		.09	%		5.12	%		20.31	%
Allowance as a percentage of the ending loans in repayment		.11	%		5.99	%		20.31	%
Ending total loans(3)	$	97,425		$	29,377		$	91
Average loans in repayment	$	75,460		$	25,546		$	93
Ending loans in repayment	$	75,294		$	25,104		$	91

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	96		$	1,983		$	26		$	2,105
Total provision		10			130			—			140
Total net charge-offs(1)		(14	)		(158	)		(1	)		(173	)
Reclassification of interest reserve(2)		—			4			—			4
Ending balance	$	92		$	1,959		$	25		$	2,076
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,121		$	19		$	1,140
Ending balance: collectively evaluated for impairment	$	92		$	838		$	6		$	936
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,329		$	45		$	10,374
Ending balance: collectively evaluated for impairment(3)	$	96,828		$	22,710		$	67		$	119,605
Net charge-offs as a percentage of average loans in repayment (annualized)		.08	%		2.30	%		3.08	%
Allowance coverage of net charge-offs (annualized)		1.6			3.1			7.0
Allowance as a percentage of the ending total loan balance		.09	%		5.93	%		22.08	%
Allowance as a percentage of the ending loans in repayment		.13	%		7.23	%		22.08	%
Ending total loans(3)	$	96,828		$	33,039		$	112
Average loans in repayment	$	71,807		$	27,228		$	114
Ending loans in repayment	$	71,508		$	27,092		$	112

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	93		$	1,916		$	24		$	2,033
Total provision		19			428			(1	)		446
Net adjustment resulting from the change in the charge-off rate(1)		—			(330	)		—			(330	)
Net charge-offs remaining(2)		(28	)		(517	)		(4	)		(549	)
Total net charge-offs		(28	)		(847	)		(4	)		(879	)
Reclassification of interest reserve(3)		—			8			—			8
Ending balance	$	84		$	1,505		$	19		$	1,608
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,247		$	16		$	1,263
Ending balance: collectively evaluated for impairment	$	84		$	258		$	3		$	345
Loans:
Ending balance: individually evaluated for impairment(4)	$	—		$	10,870		$	41		$	10,911
Ending balance: collectively evaluated for impairment(4)	$	97,425		$	18,507		$	50		$	115,982
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		.05	%		2.65	%		5.72	%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)(1)		—	%		1.69	%		—	%
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.2			2.2			3.3
Allowance as a percentage of the ending total loan balance		.09	%		5.12	%		20.31	%
Allowance as a percentage of the ending loans in repayment		.11	%		5.99	%		20.31	%
Ending total loans(4)	$	97,425		$	29,377		$	91
Average loans in repayment	$	76,412		$	26,100		$	99
Ending loans in repayment	$	75,294		$	25,104		$	91

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default on Private Education Loans increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽²⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽³⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽⁴⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	119		$	2,097		$	28		$	2,244
Total provision		30			460			—			490
Total net charge-offs(1)		(51	)		(543	)		(3	)		(597	)
Reclassification of interest reserve(2)		—			14			—			14
Distribution of SLM BankCo		(6	)		(69	)		—			(75	)
Ending balance	$	92		$	1,959		$	25		$	2,076
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,121		$	19		$	1,140
Ending balance: collectively evaluated for impairment	$	92		$	838		$	6		$	936
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,329		$	45		$	10,374
Ending balance: collectively evaluated for impairment(3)	$	96,828		$	22,710		$	67		$	119,605
Net charge-offs as a percentage of average loans in repayment (annualized)		.10	%		2.50	%		3.48	%
Allowance coverage of net charge-offs (annualized)		1.3			2.7			5.9
Allowance as a percentage of the ending total loan balance		.09	%		5.93	%		22.08	%
Allowance as a percentage of the ending loans in repayment		.13	%		7.23	%		22.08	%
Ending total loans(3)	$	96,828		$	33,039		$	112
Average loans in repayment	$	72,635		$	29,065		$	120
Ending loans in repayment	$	71,508		$	27,092		$	112

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

Key Credit Quality Indicators

FFELP Loans are substantially insured and guaranteed as to their principal and accrued interest in the event of default; therefore, the key credit quality indicator for this portfolio is loan status. The impact of changes in loan status is incorporated quarterly into our allowance for loan losses calculation.

For Private Education Loans, the key credit quality indicators are school type, FICO scores, the existence of a cosigner, the loan status and loan seasoning. The school type/FICO score are assessed at origination and maintained through the traditional/non-traditional loan designation. The other Private Education Loan key quality indicators can change and are incorporated quarterly into our allowance for loan losses calculation. The following table highlights the principal balance (excluding the receivable for partially charged-off loans) of our Private Education Loan portfolio stratified by the key credit quality indicators.

	Private Education Loans Credit Quality Indicators
	September 30, 2015					December 31, 2014
(Dollars in millions)	Balance(3)		% of Balance			Balance(3)		% of Balance
Credit Quality Indicators
School Type/FICO Scores:
Traditional	$	26,182		92	%	$	28,527		92	%
Non-Traditional(1)		2,303		8			2,534		8
Total	$	28,485		100	%	$	31,061		100	%
Cosigners:
With cosigner	$	18,380		65	%	$	20,001		64	%
Without cosigner		10,105		35			11,060		36
Total	$	28,485		100	%	$	31,061		100	%
Seasoning(2):
1-12 payments	$	1,926		7	%	$	2,734		9	%
13-24 payments		2,336		8			3,161		10
25-36 payments		3,545		12			4,259		14
37-48 payments		3,972		14			4,404		14
More than 48 payments		14,371		51			13,450		43
Not yet in repayment		2,335		8			3,053		10
Total	$	28,485		100	%	$	31,061		100	%

⁽¹⁾  Defined as loans to customers attending for-profit schools (with a FICO score of less than 670 at origination) and customers attending not-for-profit schools (with a FICO score of less than 640 at origination).

⁽²⁾  Number of months in active repayment for which a scheduled payment was received.

⁽³⁾  Balance represents gross Private Education Loans.

The following tables provide information regarding the loan status and aging of past due loans.

	FFELP Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	9,184					$	10,861
Loans in forbearance(2)		12,947						14,366
Loans in repayment and percentage of each status:
Loans current		63,320			84.1	%		65,221			83.4	%
Loans delinquent 31-60 days(3)		3,654			4.9			3,942			5.0
Loans delinquent 61-90 days(3)		1,886			2.5			2,451			3.1
Loans delinquent greater than 90 days(3)		6,434			8.5			6,597			8.5
Total FFELP Loans in repayment		75,294			100	%		78,211			100	%
Total FFELP Loans, gross		97,425						103,438
FFELP Loan unamortized premium		1,127						1,176
Total FFELP Loans		98,552						104,614
FFELP Loan allowance for losses		(84	)					(93	)
FFELP Loans, net	$	98,468					$	104,521
Percentage of FFELP Loans in repayment					77.3	%					75.6	%
Delinquencies as a percentage of FFELP Loans in repayment					15.9	%					16.6	%
FFELP Loans in forbearance as a percentage of loans in repayment and forbearance					14.7	%					15.5	%

⁽¹⁾  Loans for customers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation, as well as loans for customers who have requested and qualify for other permitted program deferments such as military, unemployment, or economic hardships.

⁽²⁾  Loans for customers who have used their allowable deferment time or do not qualify for deferment, that need additional time to obtain employment or who have temporarily ceased making full payments due to hardship or other factors.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

	Private Education Traditional Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	2,128					$	2,777
Loans in forbearance(2)		924						935
Loans in repayment and percentage of each status:
Loans current		21,596			93.4	%		23,012			92.7	%
Loans delinquent 31-60 days(3)		504			2.2			624			2.5
Loans delinquent 61-90 days(3)		338			1.4			363			1.5
Loans delinquent greater than 90 days(3)		692			3.0			816			3.3
Total traditional loans in repayment		23,130			100	%		24,815			100	%
Total traditional loans, gross		26,182						28,527
Traditional loans unamortized discount		(487	)					(526	)
Total traditional loans		25,695						28,001
Traditional loans receivable for partially charged-off loans		564						775
Traditional loans allowance for losses		(1,251	)					(1,515	)
Traditional loans, net	$	25,008					$	27,261
Percentage of traditional loans in repayment					88.3	%					87.0	%
Delinquencies as a percentage of traditional loans in repayment					6.6	%					7.3	%
Loans in forbearance as a percentage of loans in repayment and forbearance					3.8	%					3.6	%

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

	Private Education Non-Traditional Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	207					$	276
Loans in forbearance(2)		122						124
Loans in repayment and percentage of each status:
Loans current		1,662			84.2	%		1,749			81.9	%
Loans delinquent 31-60 days(3)		85			4.3			110			5.2
Loans delinquent 61-90 days(3)		65			3.3			73			3.4
Loans delinquent greater than 90 days(3)		162			8.2			202			9.5
Total non-traditional loans in repayment		1,974			100	%		2,134			100	%
Total non-traditional loans, gross		2,303						2,534
Non-traditional loans unamortized discount		(62	)					(68	)
Total non-traditional loans		2,241						2,466
Non-traditional loans receivable for partially charged-off loans		328						470
Non-traditional loans allowance for losses		(254	)					(401	)
Non-traditional loans, net	$	2,315					$	2,535
Percentage of non-traditional loans in repayment					85.7	%					84.2	%
Delinquencies as a percentage of non-traditional loans in repayment					15.8	%					18.1	%
Loans in forbearance as a percentage of loans in repayment and forbearance					5.8	%					5.5	%

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

Receivable for Partially Charged-Off Private Education Loans

At the end of each month, for loans that are 212 or more days past due, we charge off the estimated loss of a defaulted loan balance. Actual recoveries are applied against the remaining loan balance that was not charged off. We refer to this remaining loan balance as the “receivable for partially charged-off loans.” If actual periodic recoveries are less than expected, the difference is immediately charged off through the allowance for Private Education Loan losses with an offsetting reduction in the receivable for partially charged-off Private Education Loans. If actual periodic recoveries are greater than expected, they will be reflected as a recovery through the allowance for Private Education Loan losses once the cumulative recovery amount exceeds the cumulative amount originally expected to be recovered. The financial crisis, which began in 2007, impacted our collections on defaulted loans and as a result, Private Education Loans which defaulted from 2007 through March 31, 2015, experienced collection performance below our pre-financial crisis experience. For that reason, until we gained enough data and experience to determine the long-term, post-default recovery rate of 21 percent in second-quarter 2015, we established a reserve for potential shortfalls in recoveries. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. We no longer expect to have significant periodic recovery shortfalls as a result of this change; however, it is possible we may continue to experience such shortfalls.

The following table summarizes the activity in the receivable for partially charged-off Private Education Loans.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Receivable at beginning of period	$	902		$	1,269		$	1,245		$	1,313
Expected future recoveries of current period defaults(1)		38			51			147			175
Recoveries(2)		(48	)		(48	)		(151	)		(167	)
Net adjustment resulting from the change in the charge-off rate(3)		—			—			(330	)		—
Net charge-offs remaining		—			(19	)		(19	)		(68	)
Total net charge-offs		—			(19	)		(349	)		(68	)
Receivable at end of period		892			1,253			892			1,253
Allowance for estimated recovery shortfalls(4)		—			(392	)		—			(392	)
Net receivable at end of period	$	892		$	861		$	892		$	861

⁽¹⁾  Represents the difference between the defaulted loan balance and our estimate of the amount to be collected in the future.

⁽²⁾  Current period cash collections.

⁽³⁾  Prior to second-quarter 2015, charge-offs represent the current period recovery shortfall — the difference between what was expected to be collected and what was actually collected. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. These amounts are included in total charge-offs as reported in the “Allowance for Private Education Loan Losses” table.

⁽⁴⁾  The allowance for estimated recovery shortfalls of the receivable for partially charged-off Private Education Loans is a component of the overall allowance for Private Education Loan losses.

Troubled Debt Restructurings (“TDRs”)

We sometimes modify the terms of loans for certain customers when we believe such modifications may increase the ability and willingness of a customer to make payments and thus increase the ultimate overall amount collected on a loan. These modifications generally take the form of a forbearance, a temporary interest rate reduction or an extended repayment plan. For customers experiencing financial difficulty, certain Private Education Loans for which we have granted either a forbearance of greater than three months, an interest rate reduction or an extended repayment plan are classified as TDRs. Approximately 54 percent and 51 percent of the loans granted forbearance have qualified as a TDR loan at September 30, 2015 and December 31, 2014, respectively. The unpaid principal balance of TDR loans that were in an interest rate reduction plan was $2.2 billion as of both September 30, 2015 and December 31, 2014.

At September 30, 2015 and December 31, 2014, all of our TDR loans had a related allowance recorded. The following table provides the recorded investment, unpaid principal balance and related allowance for our TDR loans.

	TDR Loans
(Dollars in millions)	Recorded Investment(1)		Unpaid Principal Balance		Related Allowance
September 30, 2015
Private Education Loans — Traditional	$	9,041	$	9,107	$	1,014
Private Education Loans — Non-Traditional		1,452		1,452		233
Total	$	10,493	$	10,559	$	1,247
December 31, 2014
Private Education Loans — Traditional	$	8,728	$	8,790	$	917
Private Education Loans — Non-Traditional		1,477		1,476		215
Total	$	10,205	$	10,266	$	1,132

⁽¹⁾  The recorded investment is equal to the unpaid principal balance and accrued interest receivable net of unamortized deferred fees and costs.

The following tables provide the average recorded investment and interest income recognized for our TDR loans.

	Three Months Ended September 30,
	2015				2014
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Private Education Loans — Traditional	$	8,988	$	134	$	8,306	$	126
Private Education Loans — Non-Traditional		1,456		29		1,466		29
Total	$	10,444	$	163	$	9,772	$	155

	Nine Months Ended September 30,
	2015				2014
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Private Education Loans — Traditional	$	8,930	$	402	$	7,983	$	366
Private Education Loans — Non-Traditional		1,466		86		1,450		87
Total	$	10,396	$	488	$	9,433	$	453

The following table provides information regarding the loan status and aging of TDR loans that are past due.

	TDR Loan Delinquencies
	September 30, 2015					December 31, 2014
(Dollars in millions)	Balance		%			Balance		%
Loans in deferment(1)	$	767				$	825
Loans in forbearance(2)		746					745
Loans in repayment and percentage of each status:
Loans current		7,657		84.7	%		7,186		82.7	%
Loans delinquent 31-60 days(3)		410		4.5			464		5.3
Loans delinquent 61-90 days(3)		301		3.3			299		3.4
Loans delinquent greater than 90 days(3)		678		7.5			747		8.6
Total TDR loans in repayment		9,046		100	%		8,696		100	%
Total TDR loans, gross	$	10,559				$	10,266

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

The following tables provide the amount of loans modified in the periods presented that resulted in a TDR. Additionally, the tables summarize charge-offs occurring in the TDR portfolio, as well as TDRs for which a payment default occurred in the current period within 12 months of the loan first being designated as a TDR. We define payment default as 60 days past due for this disclosure. The majority of our loans that are considered TDRs involve a temporary forbearance of payments and do not change the contractual interest rate of the loan or do not involve an extended repayment plan.

	Three Months Ended September 30,
	2015						2014
(Dollars in millions)	Modified Loans(1)		Charge- Offs(2)		Payment Default		Modified Loans(1)		Charge- Offs(2)		Payment Default
Private Education Loans — Traditional	$	339	$	81	$	83	$	415	$	72	$	110
Private Education Loans — Non-Traditional		32		26		15		43		23		24
Total	$	371	$	107	$	98	$	458	$	95	$	134

	Nine Months Ended September 30,
	2015						2014
(Dollars in millions)	Modified Loans(1)		Charge- Offs(2)		Payment Default		Modified Loans(1)		Charge- Offs(2)		Payment Default
Private Education Loans — Traditional	$	1,107	$	273	$	266	$	1,414	$	245	$	331
Private Education Loans — Non-Traditional		111		84		47		159		80		76
Total	$	1,218	$	357	$	313	$	1,573	$	325	$	407

⁽¹⁾  Represents period ending balance of loans that have been modified during the period and resulted in a TDR.

⁽²⁾  Represents loans that charged off that were classified as TDRs.

Accrued Interest Receivable

The following table provides information regarding accrued interest receivable on our Private Education Loans and our allowance for uncollectible interest.

(Dollars in millions)	Accrued Interest Receivable		Allowance for Uncollectible Interest
September 30, 2015
Private Education Loans — Traditional	$	486	$	26
Private Education Loans — Non-Traditional		60		8
Total	$	546	$	34
December 31, 2014
Private Education Loans — Traditional	$	542	$	29
Private Education Loans — Non-Traditional		70		11
Total	$	612	$	40

XML

Allowance for Loan Losses (Tables)

9 Months Ended

Sep. 30, 2015

Allowance for Credit Losses and Recorded Investments in Loans

Allowance for Loan Losses Metrics

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	89		$	1,533		$	21		$	1,643
Total provision		7			117			(1	)		123
Total net charge-offs(1)		(12	)		(148	)		(1	)		(161	)
Reclassification of interest reserve(2)		—			3			—			3
Ending balance	$	84		$	1,505		$	19		$	1,608
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,247		$	16		$	1,263
Ending balance: collectively evaluated for impairment	$	84		$	258		$	3		$	345
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,870		$	41		$	10,911
Ending balance: collectively evaluated for impairment(3)	$	97,425		$	18,507		$	50		$	115,982
Net charge-offs as a percentage of average loans in repayment (annualized)		.06	%		2.31	%		5.10	%
Allowance coverage of net charge-offs (annualized)		1.7			2.6			3.9
Allowance as a percentage of the ending total loan balance		.09	%		5.12	%		20.31	%
Allowance as a percentage of the ending loans in repayment		.11	%		5.99	%		20.31	%
Ending total loans(3)	$	97,425		$	29,377		$	91
Average loans in repayment	$	75,460		$	25,546		$	93
Ending loans in repayment	$	75,294		$	25,104		$	91

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	96		$	1,983		$	26		$	2,105
Total provision		10			130			—			140
Total net charge-offs(1)		(14	)		(158	)		(1	)		(173	)
Reclassification of interest reserve(2)		—			4			—			4
Ending balance	$	92		$	1,959		$	25		$	2,076
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,121		$	19		$	1,140
Ending balance: collectively evaluated for impairment	$	92		$	838		$	6		$	936
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,329		$	45		$	10,374
Ending balance: collectively evaluated for impairment(3)	$	96,828		$	22,710		$	67		$	119,605
Net charge-offs as a percentage of average loans in repayment (annualized)		.08	%		2.30	%		3.08	%
Allowance coverage of net charge-offs (annualized)		1.6			3.1			7.0
Allowance as a percentage of the ending total loan balance		.09	%		5.93	%		22.08	%
Allowance as a percentage of the ending loans in repayment		.13	%		7.23	%		22.08	%
Ending total loans(3)	$	96,828		$	33,039		$	112
Average loans in repayment	$	71,807		$	27,228		$	114
Ending loans in repayment	$	71,508		$	27,092		$	112

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	93		$	1,916		$	24		$	2,033
Total provision		19			428			(1	)		446
Net adjustment resulting from the change in the charge-off rate(1)		—			(330	)		—			(330	)
Net charge-offs remaining(2)		(28	)		(517	)		(4	)		(549	)
Total net charge-offs		(28	)		(847	)		(4	)		(879	)
Reclassification of interest reserve(3)		—			8			—			8
Ending balance	$	84		$	1,505		$	19		$	1,608
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,247		$	16		$	1,263
Ending balance: collectively evaluated for impairment	$	84		$	258		$	3		$	345
Loans:
Ending balance: individually evaluated for impairment(4)	$	—		$	10,870		$	41		$	10,911
Ending balance: collectively evaluated for impairment(4)	$	97,425		$	18,507		$	50		$	115,982
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		.05	%		2.65	%		5.72	%
Net adjustment resulting from the change in the charge-off rate as a percentage of average loans in repayment (annualized)(1)		—	%		1.69	%		—	%
Allowance coverage of net charge-offs, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(1)		2.2			2.2			3.3
Allowance as a percentage of the ending total loan balance		.09	%		5.12	%		20.31	%
Allowance as a percentage of the ending loans in repayment		.11	%		5.99	%		20.31	%
Ending total loans(4)	$	97,425		$	29,377		$	91
Average loans in repayment	$	76,412		$	26,100		$	99
Ending loans in repayment	$	75,294		$	25,104		$	91

⁽¹⁾  In the second quarter of 2015, the portion of the loan amount charged off at default on Private Education Loans increased from 73 percent to 79 percent. This did not impact the provision for loan losses as previously this had been reserved through the allowance for loan losses. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans.

⁽²⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽³⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽⁴⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans			Private Education Loans			Other Loans			Total
Allowance for Loan Losses
Beginning balance	$	119		$	2,097		$	28		$	2,244
Total provision		30			460			—			490
Total net charge-offs(1)		(51	)		(543	)		(3	)		(597	)
Reclassification of interest reserve(2)		—			14			—			14
Distribution of SLM BankCo		(6	)		(69	)		—			(75	)
Ending balance	$	92		$	1,959		$	25		$	2,076
Allowance:
Ending balance: individually evaluated for impairment	$	—		$	1,121		$	19		$	1,140
Ending balance: collectively evaluated for impairment	$	92		$	838		$	6		$	936
Loans:
Ending balance: individually evaluated for impairment(3)	$	—		$	10,329		$	45		$	10,374
Ending balance: collectively evaluated for impairment(3)	$	96,828		$	22,710		$	67		$	119,605
Net charge-offs as a percentage of average loans in repayment (annualized)		.10	%		2.50	%		3.48	%
Allowance coverage of net charge-offs (annualized)		1.3			2.7			5.9
Allowance as a percentage of the ending total loan balance		.09	%		5.93	%		22.08	%
Allowance as a percentage of the ending loans in repayment		.13	%		7.23	%		22.08	%
Ending total loans(3)	$	96,828		$	33,039		$	112
Average loans in repayment	$	72,635		$	29,065		$	120
Ending loans in repayment	$	71,508		$	27,092		$	112

⁽¹⁾  Charge-offs are reported net of expected recoveries. For Private Education Loans, the expected recovery amount is transferred to the receivable for partially charged-off loan balance. Charge-offs include charge-offs against the receivable for partially charged-off loans which represents the difference between what was expected to be recovered and any shortfalls in what was actually recovered in the period. See “Receivable for Partially Charged-Off Private Education Loans” for further discussion.

⁽²⁾  Represents the additional allowance related to the amount of uncollectible interest reserved within interest income that is transferred in the period to the allowance for loan losses when interest is capitalized to a loan’s principal balance.

⁽³⁾  Ending total loans for Private Education Loans includes the receivable for partially charged-off loans.

Age Analysis of Past Due Loans Delinquencies

The following tables provide information regarding the loan status and aging of past due loans.

	FFELP Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	9,184					$	10,861
Loans in forbearance(2)		12,947						14,366
Loans in repayment and percentage of each status:
Loans current		63,320			84.1	%		65,221			83.4	%
Loans delinquent 31-60 days(3)		3,654			4.9			3,942			5.0
Loans delinquent 61-90 days(3)		1,886			2.5			2,451			3.1
Loans delinquent greater than 90 days(3)		6,434			8.5			6,597			8.5
Total FFELP Loans in repayment		75,294			100	%		78,211			100	%
Total FFELP Loans, gross		97,425						103,438
FFELP Loan unamortized premium		1,127						1,176
Total FFELP Loans		98,552						104,614
FFELP Loan allowance for losses		(84	)					(93	)
FFELP Loans, net	$	98,468					$	104,521
Percentage of FFELP Loans in repayment					77.3	%					75.6	%
Delinquencies as a percentage of FFELP Loans in repayment					15.9	%					16.6	%
FFELP Loans in forbearance as a percentage of loans in repayment and forbearance					14.7	%					15.5	%

⁽¹⁾  Loans for customers who may still be attending school or engaging in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation, as well as loans for customers who have requested and qualify for other permitted program deferments such as military, unemployment, or economic hardships.

⁽²⁾  Loans for customers who have used their allowable deferment time or do not qualify for deferment, that need additional time to obtain employment or who have temporarily ceased making full payments due to hardship or other factors.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

	Private Education Traditional Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	2,128					$	2,777
Loans in forbearance(2)		924						935
Loans in repayment and percentage of each status:
Loans current		21,596			93.4	%		23,012			92.7	%
Loans delinquent 31-60 days(3)		504			2.2			624			2.5
Loans delinquent 61-90 days(3)		338			1.4			363			1.5
Loans delinquent greater than 90 days(3)		692			3.0			816			3.3
Total traditional loans in repayment		23,130			100	%		24,815			100	%
Total traditional loans, gross		26,182						28,527
Traditional loans unamortized discount		(487	)					(526	)
Total traditional loans		25,695						28,001
Traditional loans receivable for partially charged-off loans		564						775
Traditional loans allowance for losses		(1,251	)					(1,515	)
Traditional loans, net	$	25,008					$	27,261
Percentage of traditional loans in repayment					88.3	%					87.0	%
Delinquencies as a percentage of traditional loans in repayment					6.6	%					7.3	%
Loans in forbearance as a percentage of loans in repayment and forbearance					3.8	%					3.6	%

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

	Private Education Non-Traditional Loan Delinquencies
	September 30, 2015						December 31, 2014
(Dollars in millions)	Balance			%			Balance			%
Loans in-school/grace/deferment(1)	$	207					$	276
Loans in forbearance(2)		122						124
Loans in repayment and percentage of each status:
Loans current		1,662			84.2	%		1,749			81.9	%
Loans delinquent 31-60 days(3)		85			4.3			110			5.2
Loans delinquent 61-90 days(3)		65			3.3			73			3.4
Loans delinquent greater than 90 days(3)		162			8.2			202			9.5
Total non-traditional loans in repayment		1,974			100	%		2,134			100	%
Total non-traditional loans, gross		2,303						2,534
Non-traditional loans unamortized discount		(62	)					(68	)
Total non-traditional loans		2,241						2,466
Non-traditional loans receivable for partially charged-off loans		328						470
Non-traditional loans allowance for losses		(254	)					(401	)
Non-traditional loans, net	$	2,315					$	2,535
Percentage of non-traditional loans in repayment					85.7	%					84.2	%
Delinquencies as a percentage of non-traditional loans in repayment					15.8	%					18.1	%
Loans in forbearance as a percentage of loans in repayment and forbearance					5.8	%					5.5	%

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

Recorded Investment, Unpaid Principal Balance and Related Allowance for TDR Loans

The following table provides the recorded investment, unpaid principal balance and related allowance for our TDR loans.

	TDR Loans
(Dollars in millions)	Recorded Investment(1)		Unpaid Principal Balance		Related Allowance
September 30, 2015
Private Education Loans — Traditional	$	9,041	$	9,107	$	1,014
Private Education Loans — Non-Traditional		1,452		1,452		233
Total	$	10,493	$	10,559	$	1,247
December 31, 2014
Private Education Loans — Traditional	$	8,728	$	8,790	$	917
Private Education Loans — Non-Traditional		1,477		1,476		215
Total	$	10,205	$	10,266	$	1,132

⁽¹⁾  The recorded investment is equal to the unpaid principal balance and accrued interest receivable net of unamortized deferred fees and costs.

Average Recorded Investment and Interest Income Recognized for TDR

The following tables provide the average recorded investment and interest income recognized for our TDR loans.

	Three Months Ended September 30,
	2015				2014
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Private Education Loans — Traditional	$	8,988	$	134	$	8,306	$	126
Private Education Loans — Non-Traditional		1,456		29		1,466		29
Total	$	10,444	$	163	$	9,772	$	155

	Nine Months Ended September 30,
	2015				2014
(Dollars in millions)	Average Recorded Investment		Interest Income Recognized		Average Recorded Investment		Interest Income Recognized
Private Education Loans — Traditional	$	8,930	$	402	$	7,983	$	366
Private Education Loans — Non-Traditional		1,466		86		1,450		87
Total	$	10,396	$	488	$	9,433	$	453

Loans Modified Accounts for TDR

The following tables provide the amount of loans modified in the periods presented that resulted in a TDR. Additionally, the tables summarize charge-offs occurring in the TDR portfolio, as well as TDRs for which a payment default occurred in the current period within 12 months of the loan first being designated as a TDR. We define payment default as 60 days past due for this disclosure. The majority of our loans that are considered TDRs involve a temporary forbearance of payments and do not change the contractual interest rate of the loan or do not involve an extended repayment plan.

	Three Months Ended September 30,
	2015						2014
(Dollars in millions)	Modified Loans(1)		Charge- Offs(2)		Payment Default		Modified Loans(1)		Charge- Offs(2)		Payment Default
Private Education Loans — Traditional	$	339	$	81	$	83	$	415	$	72	$	110
Private Education Loans — Non-Traditional		32		26		15		43		23		24
Total	$	371	$	107	$	98	$	458	$	95	$	134

	Nine Months Ended September 30,
	2015						2014
(Dollars in millions)	Modified Loans(1)		Charge- Offs(2)		Payment Default		Modified Loans(1)		Charge- Offs(2)		Payment Default
Private Education Loans — Traditional	$	1,107	$	273	$	266	$	1,414	$	245	$	331
Private Education Loans — Non-Traditional		111		84		47		159		80		76
Total	$	1,218	$	357	$	313	$	1,573	$	325	$	407

⁽¹⁾  Represents period ending balance of loans that have been modified during the period and resulted in a TDR.

⁽²⁾  Represents loans that charged off that were classified as TDRs.

Private Education Loans [Member]

Private Education Loan Portfolio Stratified by Key Credit Quality Indicators

The following table highlights the principal balance (excluding the receivable for partially charged-off loans) of our Private Education Loan portfolio stratified by the key credit quality indicators.

	Private Education Loans Credit Quality Indicators
	September 30, 2015					December 31, 2014
(Dollars in millions)	Balance(3)		% of Balance			Balance(3)		% of Balance
Credit Quality Indicators
School Type/FICO Scores:
Traditional	$	26,182		92	%	$	28,527		92	%
Non-Traditional(1)		2,303		8			2,534		8
Total	$	28,485		100	%	$	31,061		100	%
Cosigners:
With cosigner	$	18,380		65	%	$	20,001		64	%
Without cosigner		10,105		35			11,060		36
Total	$	28,485		100	%	$	31,061		100	%
Seasoning(2):
1-12 payments	$	1,926		7	%	$	2,734		9	%
13-24 payments		2,336		8			3,161		10
25-36 payments		3,545		12			4,259		14
37-48 payments		3,972		14			4,404		14
More than 48 payments		14,371		51			13,450		43
Not yet in repayment		2,335		8			3,053		10
Total	$	28,485		100	%	$	31,061		100	%

⁽¹⁾  Defined as loans to customers attending for-profit schools (with a FICO score of less than 670 at origination) and customers attending not-for-profit schools (with a FICO score of less than 640 at origination).

⁽²⁾  Number of months in active repayment for which a scheduled payment was received.

⁽³⁾  Balance represents gross Private Education Loans.

Receivable for Partially Charged-Off Loans

The following table summarizes the activity in the receivable for partially charged-off Private Education Loans.

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Receivable at beginning of period	$	902		$	1,269		$	1,245		$	1,313
Expected future recoveries of current period defaults(1)		38			51			147			175
Recoveries(2)		(48	)		(48	)		(151	)		(167	)
Net adjustment resulting from the change in the charge-off rate(3)		—			—			(330	)		—
Net charge-offs remaining		—			(19	)		(19	)		(68	)
Total net charge-offs		—			(19	)		(349	)		(68	)
Receivable at end of period		892			1,253			892			1,253
Allowance for estimated recovery shortfalls(4)		—			(392	)		—			(392	)
Net receivable at end of period	$	892		$	861		$	892		$	861

⁽¹⁾  Represents the difference between the defaulted loan balance and our estimate of the amount to be collected in the future.

⁽²⁾  Current period cash collections.

⁽³⁾  Prior to second-quarter 2015, charge-offs represent the current period recovery shortfall — the difference between what was expected to be collected and what was actually collected. In the second quarter of 2015, the portion of the loan amount charged off at default increased from 73 percent to 79 percent. This change resulted in a $330 million reduction to the balance of the receivable for partially charged-off loans. These amounts are included in total charge-offs as reported in the “Allowance for Private Education Loan Losses” table.

⁽⁴⁾  The allowance for estimated recovery shortfalls of the receivable for partially charged-off Private Education Loans is a component of the overall allowance for Private Education Loan losses.

Accrued Interest Receivable

The following table provides information regarding accrued interest receivable on our Private Education Loans and our allowance for uncollectible interest.

(Dollars in millions)	Accrued Interest Receivable		Allowance for Uncollectible Interest
September 30, 2015
Private Education Loans — Traditional	$	486	$	26
Private Education Loans — Non-Traditional		60		8
Total	$	546	$	34
December 31, 2014
Private Education Loans — Traditional	$	542	$	29
Private Education Loans — Non-Traditional		70		11
Total	$	612	$	40

Troubled Debt Restructuring Loans [Member]

Age Analysis of Past Due Loans Delinquencies

The following table provides information regarding the loan status and aging of TDR loans that are past due.

	TDR Loan Delinquencies
	September 30, 2015					December 31, 2014
(Dollars in millions)	Balance		%			Balance		%
Loans in deferment(1)	$	767				$	825
Loans in forbearance(2)		746					745
Loans in repayment and percentage of each status:
Loans current		7,657		84.7	%		7,186		82.7	%
Loans delinquent 31-60 days(3)		410		4.5			464		5.3
Loans delinquent 61-90 days(3)		301		3.3			299		3.4
Loans delinquent greater than 90 days(3)		678		7.5			747		8.6
Total TDR loans in repayment		9,046		100	%		8,696		100	%
Total TDR loans, gross	$	10,559				$	10,266

⁽¹⁾  Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on their loans, e.g., residency periods for medical students or a grace period for bar exam preparation.

⁽²⁾  Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors, consistent with established loan program servicing policies and procedures.

⁽³⁾  The period of delinquency is based on the number of days scheduled payments are contractually past due.

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Fair Value Measurements

9 Months Ended

Sep. 30, 2015

Fair Value Disclosures [Abstract]

Fair Value Measurements

11. Fair Value Measurements

We use estimates of fair value in applying various accounting standards in our financial statements. We categorize our fair value estimates based on a hierarchical framework associated with three levels of price transparency utilized in measuring financial instruments at fair value. Please refer to “Note 12 — Fair Value Measurements” in our 2014 Form 10-K for a full discussion.

During the three and nine months ended September 30, 2015, there were no significant transfers of financial instruments between levels, or changes in our methodology or assumptions used to value our financial instruments.

The following table summarizes the valuation of our financial instruments that are marked-to-market on a recurring basis.

	Fair Value Measurements on a Recurring Basis
	September 30, 2015											December 31, 2014
(Dollars in millions)	Level 1		Level 2			Level 3			Total			Level 1		Level 2			Level 3			Total
Assets
Available-for-sale investments:
Agency residential mortgage-backed securities	$	—	$	1		$	—		$	1		$	—	$	1		$	—		$	1
Other		—		5			—			5			—		5			—			5
Total available-for-sale investments		—		6			—			6			—		6			—			6
Derivative instruments:(1)
Interest rate swaps		—		941			21			962			—		841			16			857
Cross-currency interest rate swaps		—		—			11			11			—		—			164			164
Other		—		—			1			1			—		—			1			1
Total derivative assets(3)		—		941			33			974			—		841			181			1,022
Total	$	—	$	947		$	33		$	980		$	—	$	847		$	181		$	1,028
Liabilities(2)
Derivative instruments(1)
Interest rate swaps	$	—	$	(143	)	$	(60	)	$	(203	)	$	—	$	(41	)	$	(104	)	$	(145	)
Floor Income Contracts		—		(609	)		—			(609	)		—		(915	)		—			(915	)
Cross-currency interest rate swaps		—		(82	)		(667	)		(749	)		—		(77	)		(281	)		(358	)
Other		—		—			(3	)		(3	)		—		—			(12	)		(12	)
Total derivative liabilities(3)		—		(834	)		(730	)		(1,564	)		—		(1,033	)		(397	)		(1,430	)
Total	$	—	$	(834	)	$	(730	)	$	(1,564	)	$	—	$	(1,033	)	$	(397	)	$	(1,430	)

⁽¹⁾  Fair value of derivative instruments excludes accrued interest and the value of collateral.

⁽²⁾  Borrowings which are the hedged items in a fair value hedge relationship and which are adjusted for changes in value due to benchmark interest rates only are not carried at full fair value and are not reflected in this table.

⁽³⁾  See “Note 5 — Derivative Financial Instruments” for a reconciliation of gross positions without the impact of master netting agreements to the balance sheet classification.

The following tables summarize the change in balance sheet carrying value associated with level 3 financial instruments carried at fair value on a recurring basis.

	Three Months Ended September 30,
	2015												2014
	Derivative instruments												Derivative instruments
(Dollars in millions)	Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments			Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments
Balance, beginning of period	$	(82	)	$	(654	)	$	(15	)	$	(751	)	$	(74	)	$	1,042		$	(6	)	$	962
Total gains/(losses) (realized and unrealized):
Included in earnings(1)		40			(5	)		13			48			(7	)		(738	)		(3	)		(748	)
Included in other comprehensive income		—			—			—			—			—			—			—			—
Settlements		3			3			—			6			(1	)		(7	)		1			(7	)
Transfers in and/or out of level 3		—			—			—			—			—			—			—			—
Balance, end of period	$	(39	)	$	(656	)	$	(2	)	$	(697	)	$	(82	)	$	297		$	(8	)	$	207
Change in unrealized gains/(losses) relating to instruments still held at the reporting date(2)	$	37		$	(2	)	$	13		$	48		$	(8	)	$	(745	)	$	(3	)	$	(756	)

	Nine Months Ended September 30,
	2015												2014
	Derivative instruments												Derivative instruments
(Dollars in millions)	Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments			Interest Rate Swaps			Cross Currency Interest Rate Swaps			Other			Total Derivative Instruments
Balance, beginning of period	$	(88	)	$	(117	)	$	(11	)	$	(216	)	$	(87	)	$	1,007		$	(21	)	$	899
Total gains/(losses) (realized and unrealized):
Included in earnings(1)		45			(538	)		6			(487	)		7			(671	)		11			(653	)
Included in other comprehensive income		—			—			—			—			—			—			—			—
Settlements		4			(1	)		3			6			(2	)		(39	)		2			(39	)
Transfers in and/or out of level 3		—			—			—			—			—			—			—			—
Balance, end of period	$	(39	)	$	(656	)	$	(2	)	$	(697	)	$	(82	)	$	297		$	(8	)	$	207
Change in unrealized gains/(losses) relating to instruments still held at the reporting date(2)	$	42		$	(536	)	$	9		$	(485	)	$	6		$	(811	)	$	13		$	(792	)

⁽¹⁾  “Included in earnings” is comprised of the following amounts recorded in the specified line item in the consolidated statements of income:

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
Gains (losses) on derivative and hedging activities, net	$	50		$	(755	)	$	(488	)	$	(692	)
Interest expense		(2	)		7			1			39
Total	$	48		$	(748	)	$	(487	)	$	(653	)

⁽²⁾  Recorded in “gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

The following table presents the significant inputs that are unobservable or from inactive markets used in the recurring valuations of the level 3 financial instruments detailed above.

(Dollars in millions)	Fair Value at September 30, 2015			Valuation Technique		Input	Range (Weighted Average)
Derivatives
Consumer Price Index/ LIBOR basis swaps	$	9			Discounted cash flow	Bid/ask adjustment to discount rate	.02% — .05% (.04%)
Prime/LIBOR basis swaps		(48	)		Discounted cash flow	Constant prepayment rate	4.7%
						Bid/ask adjustment to discount rate	.03% — .05% (.03%)
Cross-currency interest rate swaps		(656	)		Discounted cash flow	Constant prepayment rate	2.8%
Other		(2	)
Total	$	(697	)

The significant inputs that are unobservable or from inactive markets related to our level 3 derivatives detailed in the table above would be expected to have the following impacts to the valuations:

• Consumer Price Index/LIBOR basis swaps — These swaps do not actively trade in the markets as indicated by a wide bid/ask spread. A wider bid/ask spread will result in a decrease in the overall valuation.

• Prime/LIBOR basis swaps — These swaps do not actively trade in the markets as indicated by a wide bid/ask spread. A wider bid/ask spread will result in a decrease in the overall valuation. In addition, the unobservable inputs include Constant Prepayment Rates of the underlying securitization trust the swap references. A decrease in this input will result in a longer weighted average life of the swap which will increase the value for swaps in a gain position and decrease the value for swaps in a loss position, everything else equal. The opposite is true for an increase in the input.

• Cross-currency interest rate swaps — The unobservable inputs used in these valuations are Constant Prepayment Rates of the underlying securitization trust the swap references. A decrease in this input will result in a longer weighted average life of the swap. All else equal in a typical currency market, this will result in a decrease to the valuation due to the delay in the cash flows of the currency exchanges as well as diminished liquidity in the forward exchange markets as the term of the swap is increased. The opposite is true for an increase in the input.

The following table summarizes the fair values of our financial assets and liabilities, including derivative financial instruments.

	September 30, 2015									December 31, 2014
(Dollars in millions)	Fair Value			Carrying Value			Difference			Fair Value			Carrying Value			Difference
Earning assets
FFELP Loans	$	96,028		$	98,468		$	(2,440	)	$	104,419		$	104,521		$	(102	)
Private Education Loans		26,544			27,323			(779	)		29,433			29,796			(363	)
Cash and investments(1)		6,286			6,286			—			6,002			6,002			—
Total earning assets		128,858			132,077			(3,219	)		139,854			140,319			(465	)
Interest-bearing liabilities
Short-term borrowings		2,814			2,816			2			2,661			2,663			2
Long-term borrowings		122,022			128,293			6,271			134,201			136,866			2,665
Total interest-bearing liabilities		124,836			131,109			6,273			136,862			139,529			2,667
Derivative financial instruments
Floor Income Contracts		(609	)		(609	)		—			(915	)		(915	)		—
Interest rate swaps		759			759			—			712			712			—
Cross-currency interest rate swaps		(738	)		(738	)		—			(194	)		(194	)		—
Other		(2	)		(2	)		—			(11	)		(11	)		—
Excess of net asset fair value over carrying value							$	3,054								$	2,202

⁽¹⁾  “Cash and investments” includes available-for-sale investments that consist of investments that are primarily agency securities whose cost basis is $5 million and $5 million at September 30, 2015 and December 31, 2014, respectively, versus a fair value of $6 million and $6 million at September 30, 2015 and December 31, 2014, respectively.

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Business Combination - Acquisition of Gila LLC

9 Months Ended

Sep. 30, 2015

Business Combinations [Abstract]

Business Combination - Acquisition of Gila LLC

7. Business Combination — Acquisition of Gila LLC

Acquisitions are accounted for under the acquisition method of accounting as defined in Accounting Standards Codification (“ASC”) Topic 805, “Business Combinations.” The Company allocates the purchase price to the fair value of the acquired tangible assets, liabilities and identifiable intangible assets as of the acquisition date as determined by an independent appraiser. Goodwill associated with the Company’s acquisitions is reviewed for impairment in accordance with ASC Topic 350, “Intangibles — Goodwill and Other.”

On February 20, 2015, Navient acquired a 97.9 percent controlling interest in Gila LLC for approximately $185 million. Gila LLC is an asset recovery and business process outsourcing firm serving more than 600 clients in 39 states. The firm provides receivables management services and account processing solutions for state governments, agencies, court systems and municipalities. The results of operations of Gila LLC have been included in Navient’s consolidated financial statements since the acquisition date and are reflected in Navient’s Business Services segment results as discussed further in Note 13, “Segment Reporting.”

As of September 30, 2015, Navient finalized its purchase price allocation for Gila LLC which resulted in an excess purchase price over the fair value of net assets acquired, or goodwill, of approximately $97 million.

Identifiable intangible assets at the acquisition date include the Gila LLC trade name, an indefinite life intangible asset, with an aggregate estimated fair value of approximately $13 million as of the acquisition date. Definite life intangible assets with an estimated aggregate fair value of approximately $71 million as of the acquisition date consist primarily of customer relationships. These definite life intangible assets will be amortized over two to 16 years depending on the economic benefit derived from each of the underlying assets.

During the third-quarter 2015, there were no other changes or adjustments to goodwill and intangible assets.

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Fair Value Measurements - Included in Earnings (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Gains (losses) on derivative and hedging activities, net	$ 48	$ (748)	$ (487)	$ (653)
Gain (Loss) on Derivative Instruments [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Gains (losses) on derivative and hedging activities, net	50	(755)	(488)	(692)
Interest Expense [Member]
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Gains (losses) on derivative and hedging activities, net	$ (2)	$ 7	$ 1	$ 39

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Derivative Financial Instruments

9 Months Ended

Sep. 30, 2015

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivative Financial Instruments

5. Derivative Financial Instruments

Our risk management strategy and use of and accounting for derivatives have not materially changed from that discussed in our 2014 Form 10-K. Please refer to “Note 7 — Derivative Financial Instruments” in our 2014 Form 10-K for a full discussion.

Summary of Derivative Financial Statement Impact

The following tables summarize the fair values and notional amounts of all derivative instruments at September 30, 2015 and December 31, 2014, and their impact on other comprehensive income and earnings for the three and nine months ended September 30, 2015 and 2014.

Impact of Derivatives on Consolidated Balance Sheet

		Cash Flow						Fair Value						Trading						Total
(Dollars in millions)	Hedged Risk Exposure	Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014			Sept. 30, 2015			Dec. 31, 2014
Fair Values(1)
Derivative Assets:
Interest rate swaps	Interest rate	$	—		$	6		$	901		$	828		$	61		$	23		$	962		$	857
Cross-currency interest rate swaps	Foreign currency & interest rate		—			—			11			164			—			—			11			164
Other(2)	Interest rate		—			—			—			—			1			1			1			1
Total derivative assets(3)			—			6			912			992			62			24			974			1,022
Derivative Liabilities:
Interest rate swaps	Interest rate		(139	)		(3	)		—			(22	)		(64	)		(120	)		(203	)		(145	)
Floor Income Contracts	Interest rate		—			—			—			—			(609	)		(915	)		(609	)		(915	)
Cross-currency interest rate swaps	Foreign currency & interest rate		—			—			(687	)		(293	)		(62	)		(65	)		(749	)		(358	)
Other(2)	Interest rate		—			—			—			—			(3	)		(12	)		(3	)		(12	)
Total derivative liabilities(3)			(139	)		(3	)		(687	)		(315	)		(738	)		(1,112	)		(1,564	)		(1,430	)
Net total derivatives		$	(139	)	$	3		$	225		$	677		$	(676	)	$	(1,088	)	$	(590	)	$	(408	)

⁽¹⁾  Fair values reported are exclusive of collateral held and pledged and accrued interest. Assets and liabilities are presented without consideration of master netting agreements. Derivatives are carried on the balance sheet based on net position by counterparty under master netting agreements, and classified in other assets or other liabilities depending on whether in a net positive or negative position.

⁽²⁾  “Other” includes embedded derivatives bifurcated from securitization debt as well as derivatives related to our Total Return Swap Facility.

⁽³⁾  The following table reconciles gross positions without the impact of master netting agreements to the balance sheet classification:

	Other Assets						Other Liabilities
(Dollar in millions)	September 30, 2015			December 31, 2014			September 30, 2015			December 31, 2014
Gross position	$	974		$	1,022		$	(1,564	)	$	(1,430	)
Impact of master netting agreements		(91	)		(241	)		91			241
Derivative values with impact of master netting agreements (as carried on balance sheet)		883			781			(1,473	)		(1,189	)
Cash collateral (held) pledged		(851	)		(935	)		651			624
Net position	$	32		$	(154	)	$	(822	)	$	(565	)

The above fair values include adjustments for counterparty credit risk both for when we are exposed to the counterparty, net of collateral postings, and when the counterparty is exposed to us, net of collateral postings. The net adjustments decreased the overall net asset positions at September 30, 2015 and December 31, 2014 by $1 million and $18 million, respectively. In addition, the above fair values reflect adjustments for illiquid derivatives as indicated by a wide bid/ask spread in the interest rate indices to which the derivatives are indexed. These adjustments decreased the overall net asset positions at September 30, 2015 and December 31, 2014 by $26 million and $73 million, respectively.

	Cash Flow				Fair Value				Trading				Total
(Dollars in billions)	Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014		Sept. 30, 2015		Dec. 31, 2014
Notional Values:
Interest rate swaps	$	9.5	$	6.0	$	13.2	$	14.3	$	30.0	$	28.7	$	52.7	$	49.0
Floor Income Contracts		—		—		—		—		35.1		35.2		35.1		35.2
Cross-currency interest rate swaps		—		—		9.1		9.4		.4		.4		9.5		9.8
Other(1)		—		—		—		—		3.3		3.6		3.3		3.6
Total derivatives	$	9.5	$	6.0	$	22.3	$	23.7	$	68.8	$	67.9	$	100.6	$	97.6

⁽¹⁾  “Other” includes embedded derivatives bifurcated from securitization debt, as well as derivatives related to our Total Return Swap Facility.

Impact of Derivatives on Consolidated Statements of Income

	Three Months Ended September 30,
	Unrealized Gain (Loss) on Derivatives(1)(2)						Realized Gain (Loss) on Derivatives(3)						Unrealized Gain (Loss) on Hedged Item(1)					Total Gain (Loss)
(Dollars in millions)	2015			2014			2015			2014			2015			2014		2015			2014
Fair Value Hedges:
Interest rate swaps	$	209		$	(99	)	$	83		$	95		$	(234	)	$	125	$	58		$	121
Cross-currency interest rate swaps		(6	)		(748	)		(1	)		8			35			830		28			90
Total fair value derivatives		203			(847	)		82			103			(199	)		955		86			211
Cash Flow Hedges:
Interest rate swaps		—			—			—			—			—			—		—			—
Total cash flow derivatives		—			—			—			—			—			—		—			—
Trading:
Interest rate swaps		82			(12	)		10			12			—			—		92			—
Floor Income Contracts		69			195			(164	)		(167	)		—			—		(95	)		28
Cross-currency interest rate swaps		7			(24	)		(1	)		(1	)		—			—		6			(25	)
Other		13			(2	)		—			(1	)		—			—		13			(3	)
Total trading derivatives		171			157			(155	)		(157	)		—			—		16			—
Total		374			(690	)		(73	)		(54	)		(199	)		955		102			211
Less: realized gains (losses) recorded in interest expense		—			—			82			103			—			—		82			103
Gains (losses) on derivative and hedging activities, net	$	374		$	(690	)	$	(155	)	$	(157	)	$	(199	)	$	955	$	20		$	108

⁽¹⁾  Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

⁽²⁾  Represents ineffectiveness related to cash flow hedges.

⁽³⁾  For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”

	Nine Months Ended September 30,
	Unrealized Gain (Loss) on Derivatives(1)(2)						Realized Gain (Loss) on Derivatives(3)						Unrealized Gain (Loss) on Hedged Item(1)						Total Gain (Loss)
(Dollars in millions)	2015			2014			2015			2014			2015			2014			2015			2014
Fair Value Hedges:
Interest rate swaps	$	95		$	67		$	265		$	294		$	(111	)	$	(40	)	$	249		$	321
Cross-currency interest rate swaps		(547	)		(739	)		3			45			682			821			138			127
Total fair value derivatives		(452	)		(672	)		268			339			571			781			387			448
Cash Flow Hedges:
Interest rate swaps		—			—			—			(3	)		—			—			—			(3	)
Total cash flow derivatives		—			—			—			(3	)		—			—			—			(3	)
Trading:
Interest rate swaps		94			41			30			35			—			—			124			76
Floor Income Contracts		312			508			(489	)		(532	)		—			—			(177	)		(24	)
Cross-currency interest rate swaps		3			(10	)		(3	)		(2	)		—			—			—			(12	)
Other		9			13			(2	)		(1	)		—			—			7			12
Total trading derivatives		418			552			(464	)		(500	)		—			—			(46	)		52
Total		(34	)		(120	)		(196	)		(164	)		571			781			341			497
Less: realized gains (losses) recorded in interest expense		—			—			268			336			—			—			268			336
Gains (losses) on derivative and hedging activities, net	$	(34	)	$	(120	)	$	(464	)	$	(500	)	$	571		$	781		$	73		$	161

⁽¹⁾  Recorded in “Gains (losses) on derivative and hedging activities, net” in the consolidated statements of income.

⁽²⁾  Represents ineffectiveness related to cash flow hedges.

⁽³⁾  For fair value and cash flow hedges, recorded in interest expense. For trading derivatives, recorded in “Gains (losses) on derivative and hedging activities, net.”

Collateral

Collateral held and pledged related to derivative exposures between us and our derivative counterparties are detailed in the following table:

(Dollars in millions)	September 30, 2015		December 31, 2014
Collateral held:
Cash (obligation to return cash collateral is recorded in short-term borrowings)	$	851	$	935
Securities at fair value — on-balance sheet securitization derivatives (not recorded in financial statements)(1)		309		344
Total collateral held	$	1,160	$	1,279
Derivative asset at fair value including accrued interest	$	1,054	$	1,091
Collateral pledged to others:
Cash (right to receive return of cash collateral is recorded in investments)	$	651	$	624
Total collateral pledged	$	651	$	624
Derivative liability at fair value including accrued interest and premium receivable	$	1,411	$	926

⁽¹⁾  The trusts do not have the ability to sell or re-pledge securities they hold as collateral.

Our corporate derivatives contain credit contingent features. At our current unsecured credit rating, we have fully collateralized our corporate derivative liability position (including accrued interest and net of premiums receivable) of $714 million with our counterparties. Downgrades in our unsecured credit rating would not result in any additional collateral requirements, except downgrades may, however, increase the frequency of collateral calls. Two counterparties have the right to terminate the contracts based on our current unsecured credit rating. We currently have a liability position with these derivative counterparties (including accrued interest and net of premiums receivable) of $55 million and have posted $55 million of collateral to these counterparties. If these two counterparties exercised their right to terminate, we do not believe we would be required to deliver material additional assets to settle the contracts. Trust related derivatives do not contain credit contingent features related to our or the trusts’ credit ratings.

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Other Assets

9 Months Ended

Sep. 30, 2015

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Other Assets

6. Other Assets

The following table provides the detail of our other assets.

	September 30, 2015					December 31, 2014
(Dollars in millions)	Ending Balance		% of Balance			Ending Balance		% of Balance
Accrued interest receivable, net	$	1,625		32	%	$	1,821		32	%
Income tax asset, net current and deferred		1,083		21			1,389		25
Derivatives at fair value		883		18			781		14
Accounts receivable		316		6			558		10
Benefit and insurance-related investments		490		10			485		9
Fixed assets, net		155		3			152		3
Other loans, net		72		1			83		1
Other		421		9			395		6
Total	$	5,045		100	%	$	5,664		100	%

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Stockholders' Equity

9 Months Ended

Sep. 30, 2015

Equity [Abstract]

Stockholders' Equity

8. Stockholders’ Equity

The following table summarizes common share repurchases and issuances.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2015		2014		2015		2014
Common shares repurchased(1)		12,075,388		9,513,514		41,919,908		21,744,028
Average purchase price per share	$	14.51	$	17.62	$	18.50	$	19.89
Shares repurchased related to employee stock-based compensation plans(2)		211,829		418,431		2,287,761		3,804,359
Average purchase price per share	$	15.46	$	17.75	$	20.17	$	20.98
Common shares issued(3)		563,109		712,711		4,781,517		6,818,737

⁽¹⁾  Common shares purchased under our share repurchase programs, including share repurchase programs conducted by SLM Corporation prior to April 30, 2014.

⁽²⁾  Comprises shares withheld from stock option exercises and vesting of restricted stock for employees’ tax withholding obligations and shares tendered by employees to satisfy option exercise costs.

⁽³⁾  Common shares issued under our various compensation and benefit plans, including shares issued by SLM Corporation prior to April 30, 2014.

The closing price of our common stock on September 30, 2015 was $11.24.

Dividend and Share Repurchase Program

In September 2015, June 2015 and March 2015, we paid a common stock dividend of $0.16 per share.

We repurchased 41.9 million shares of common stock for $775 million in the nine months ended September 30, 2015. The shares were repurchased under our January 2015 share repurchase program that authorizes up to $1 billion of share repurchases, of which $225 million remained available at September 30, 2015. In the nine months ended September 30, 2014, we repurchased 21.7 million shares for $432 million. Since the Spin-Off, we repurchased 64 million shares.

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Commitments and Contingencies - Additional Information (Detail) - USD ($)		9 Months Ended	12 Months Ended
	May. 13, 2014	Sep. 30, 2015	Dec. 31, 2014	Dec. 31, 2013
Loss Contingencies [Line Items]
Civil monetary penalties	$ 3,300,000
Establishment of a restitution reserve		$ 30,000,000
Separation and distribution agreement date		Apr. 28, 2014
Estimated amount of credits for similar assessed late fees		$ 42,000,000
Total reserves established during year			$ 177,000,000	$ 177,000,000
Indemnification Matters [Member] | SLM BankCo [Member] | Predecessor [Member]
Loss Contingencies [Line Items]
Reserve for estimated amounts and costs incurred		$ 0
DOJ Order [Member]
Loss Contingencies [Line Items]
Civil monetary penalties			55,000
Settlement fund under DOJ			$ 60,000,000

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Segment Reporting - Additional Information (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Segment Reporting Information [Line Items]
Total assets	$ 137,666	$ 146,352
Business Services Segment [Member]
Segment Reporting Information [Line Items]
Total assets	557	416
Other Segment [Member]
Segment Reporting Information [Line Items]
Total assets	$ 2,000	$ 2,100

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Fair Value Measurements - Fair Values of Financial Assets and Liabilities, Including Derivative Financial Instruments (Parenthetical) (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Fair Value Disclosures [Abstract]
Available-for-sale investments, cost basis	$ 5	$ 5
Available-for-sale investments, fair value	$ 6	$ 6

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Allowance for Loan Losses - Allowance for Credit Losses and Recorded Investments in Loans (Parenthetical) (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Jun. 30, 2015	Mar. 31, 2015	Sep. 30, 2015
Accounts, Notes, Loans and Financing Receivable [Line Items]
Net adjustment resulting from the change in the charge-off rate			$ 330
Private Education Loans [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Portion of loan amount charged off at default	79.00%	73.00%
Net adjustment resulting from the change in the charge-off rate	$ 330		$ 330

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Other Assets - Schedule of Other Assets (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Other Assets [Line Items]
Other	$ 421	$ 395
Total	$ 5,045	$ 5,664
Accrued interest receivable, net as a percentage of total other assets	32.00%	32.00%
Income tax asset, net current and deferred as a percentage of total other assets	21.00%	25.00%
Derivatives at fair value as a percentage of total other assets	18.00%	14.00%
Accounts receivable as a percentage of total other assets	6.00%	10.00%
Benefit and insurance-related investments as a percentage of total other assets	10.00%	9.00%
Fixed assets, net as a percentage of total other assets	3.00%	3.00%
Other loans, net as a percentage of total other assets	1.00%	1.00%
Other, as a percentage of total other assets	9.00%	6.00%
Total as a percentage of total other assets	100.00%	100.00%
Other Assets [Member]
Other Assets [Line Items]
Accrued interest receivable, net	$ 1,625	$ 1,821
Income tax asset, net current and deferred	1,083	1,389
Derivatives at fair value	883	781
Accounts receivable	316	558
Benefit and insurance-related investments	490	485
Fixed assets, net	155	152
Other loans, net	$ 72	$ 83

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Segment Reporting

9 Months Ended

Sep. 30, 2015

Segment Reporting [Abstract]

Segment Reporting

13. Segment Reporting

FFELP Loans Segment

In the FFELP Loans segment, we acquire and finance FFELP Loans. Even though FFELP Loans are no longer originated due to changes in federal law that took effect in 2010, we continue to pursue acquisitions of FFELP Loan portfolios that leverage our servicing scale and generate incremental earnings and cash flow. In this segment, we primarily earn net interest income on the FFELP Loan portfolio. This segment is expected to generate significant amounts of earnings and cash flow as the portfolio amortizes.

The following table includes GAAP basis asset information for our FFELP Loans segment.

(Dollars in millions)	September 30, 2015		December 31, 2014
FFELP Loans, net	$	98,468	$	104,521
Cash and investments(1)		4,500		4,050
Other		2,043		2,566
Total assets	$	105,011	$	111,137

⁽¹⁾  Includes restricted cash and investments.

Private Education Loans Segment

In this segment, we acquire, finance and service Private Education Loans. Even though we no longer originate Private Education Loans, we continue to pursue acquisitions of Private Education Loan portfolios that leverage our servicing scale and generate incremental earnings and cash flow. In this segment, we primarily earn net interest income on the Private Education Loan portfolio (after provision for loan losses). This segment is expected to generate significant amounts of cash as the portfolio amortizes.

The following table includes GAAP basis asset information for our Private Education Loans segment.

(Dollars in millions)	September 30, 2015		December 31, 2014
Private Education Loans, net	$	27,323	$	29,796
Cash and investments(1)		396		402
Other		2,391		2,453
Total assets	$	30,110	$	32,651

⁽¹⁾  Includes restricted cash and investments.

Business Services Segment

Our Business Services segment generates its revenue from servicing our FFELP Loan portfolio as well as providing servicing and asset recovery services for loans on behalf of Guarantors of FFELP Loans and other institutions, including ED, higher education institutions and other federal, state, court and municipal clients.

At September 30, 2015 and December 31, 2014, the Business Services segment had total assets of $557 million and $416 million, respectively, on a GAAP basis.

Other Segment

Our Other segment primarily consists of activities of our holding company, including the repurchase of debt, the corporate liquidity portfolio and all unallocated overhead. We also include results from certain smaller wind-down and discontinued operations within this segment. Overhead expenses include costs related to executive management, the board of directors, accounting, finance, legal, human resources, stock-based compensation expense and certain information technology costs related to infrastructure and operations.

At September 30, 2015 and December 31, 2014, the Other segment had total assets of $2.0 billion and $2.1 billion, respectively, on a GAAP basis.

Measure of Profitability

We prepare financial statements in accordance with GAAP. However, we also evaluate our business segments on a basis that differs from GAAP. We refer to this different basis of presentation as “Core Earnings.” We provide this “Core Earnings” basis of presentation on a consolidated basis for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our “Core Earnings” basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide “Core Earnings” disclosure in the notes to our consolidated financial statements for our business segments.

“Core Earnings” are not a substitute for reported results under GAAP. We use “Core Earnings” to manage each business segment because “Core Earnings” reflect adjustments to GAAP financial results for three items, discussed below, that are either related to the Spin-Off or create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that “Core Earnings” provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information because we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. When compared to GAAP results, the three items we remove to result in our “Core Earnings” presentations are:

1. The financial results attributable to the operations of SLM BankCo prior to the Spin-Off and related restructuring and other reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off. For GAAP purposes, Navient reflected the deemed distribution of SLM BankCo on April 30, 2014. For “Core Earnings,” we exclude the consumer banking business as if it had never been a part of Navient’s historical results prior to the deemed distribution of SLM BankCo on April 30, 2014;

2. Unrealized mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks that do not qualify for hedge accounting treatment or do qualify for hedge accounting treatment but result in ineffectiveness; and

3. The accounting for goodwill and acquired intangible assets.

While GAAP provides a uniform, comprehensive basis of accounting, for the reasons described above, our “Core Earnings” basis of presentation does not. “Core Earnings” are subject to certain general and specific limitations that investors should carefully consider. For example, there is no comprehensive, authoritative guidance for management reporting. Our “Core Earnings” are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Accordingly, our “Core Earnings” presentation does not represent a comprehensive basis of accounting. Investors, therefore, may not be able to compare our performance with that of other financial services companies based upon “Core Earnings.” “Core Earnings” results are only meant to supplement GAAP results by providing additional information regarding the operational and performance indicators that are most closely used by management, our board of directors, credit rating agencies, lenders and investors to assess performance.

Segment Results and Reconciliations to GAAP

	Three Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	526	$	444	$	—	$	—		$	—		$	970	$	164		$	(60	)	$	104	$	1,074
Other loans		—		—		—		1			—			1		—			—			—		1
Cash and investments		2		—		—		—			—			2		—			—			—		2
Total interest income		528		444		—		1			—			973		164			(60	)		104		1,077
Total interest expense		317		170		—		26			—			513		11			—			11		524
Net interest income (loss)		211		274		—		(25	)		—			460		153			(60	)		93		553
Less: provisions for loan losses		7		117		—		(1	)		—			123		—			—			—		123
Net interest income (loss) after provisions for loan losses		204		157		—		(24	)		—			337		153			(60	)		93		430
Other income (loss):
Gains on sales of loans and investments		—		—		—		—			—			—		—			—			—		—
Servicing revenue		16		5		161		—			(106	)		76		—			—			—		76
Asset recovery revenue		—		—		85		—			—			85		—			—			—		85
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		2		3			—			5		(153	)		168			15		20
Total other income (loss)		16		5		248		3			(106	)		166		(153	)		168			15		181
Expenses:
Direct operating expenses		109		39		123		9			(106	)		174		—			—			—		174
Overhead expenses		—		—		—		54			—			54		—			—			—		54
Operating expenses		109		39		123		63			(106	)		228		—			—			—		228
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			3			3		3
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			—			—		—
Total expenses		109		39		123		63			(106	)		228		—			3			3		231
Income (loss) from continuing operations, before income tax expense (benefit)		111		123		125		(84	)		—			275		—			105			105		380
Income tax expense (benefit)(3)		41		46		46		(31	)		—			102		—			42			42		144
Net income (loss) from continuing operations		70		77		79		(53	)		—			173		—			63			63		236
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	70	$	77	$	79	$	(52	)	$	—		$	174	$	—		$	63		$	63	$	237

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo		Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—	$	93	$	—		$	93
Total other income		—		15		—			15
Operating expenses		—		—		—			—
Goodwill and acquired intangible asset impairment and amortization		—		—		3			3
Restructuring and other reorganization expenses		—		—		—			—
Total “Core Earnings” adjustments to GAAP	$	—	$	108	$	(3	)		105
Income tax expense									42
Net income								$	63

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

	Three Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	531	$	490	$	—		$	—		$	—		$	1,021		$	167		$	(60	)	$	107	$	1,128
Other loans		—		—		—			2			—			2			—			—			—		2
Cash and investments		1		—		—			1			—			2			—			—			—		2
Total interest income		532		490		—			3			—			1,025			167			(60	)		107		1,132
Total interest expense		293		174		—			29			—			496			10			2			12		508
Net interest income (loss)		239		316		—			(26	)		—			529			157			(62	)		95		624
Less: provisions for loan losses		10		130		—			—			—			140			—			—			—		140
Net interest income (loss) after provisions for loan losses		229		186		—			(26	)		—			389			157			(62	)		95		484
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		16		10		167			—			(112	)		81			—			—			—		81
Asset recovery revenue		—		—		65			—			—			65			—			—			—		65
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		3			8			—			11			(157	)		288			131		142
Total other income (loss)		16		10		235			8			(112	)		157			(157	)		288			131		288
Expenses:
Direct operating expenses		118		40		98			3			(112	)		147			—			—			—		147
Overhead expenses		—		—		—			48			—			48			—			—			—		48
Operating expenses		118		40		98			51			(112	)		195			—			—			—		195
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			2			2		2
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			14			14		14
Total expenses		118		40		98			51			(112	)		195			—			16			16		211
Income (loss) from continuing operations, before income tax expense (benefit)		127		156		137			(69	)		—			351			—			210			210		561
Income tax expense (benefit)(3)		48		58		50			(25	)		—			131			—			69			69		200
Net income (loss) from continuing operations		79		98		87			(44	)		—			220			—			141			141		361
Loss from discontinued operations, net of tax benefit		—		—		(2	)		—			—			(2	)		—			—			—		(2	)
Net income (loss)	$	79	$	98	$	85		$	(44	)	$	—		$	218		$	—		$	141		$	141	$	359

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	95	$	—		$	95
Total other income		—			131		—			131
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		2			2
Restructuring and other reorganization expenses		14			—		—			14
Total “Core Earnings” adjustments to GAAP	$	(14	)	$	226	$	(2	)		210
Income tax expense										69
Net income									$	141

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

	Nine Months Ended September 30, 2015
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services		Other			Eliminations(1)			Total “Core Earnings”		Adjustments								Total GAAP
															Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,581	$	1,335	$	—	$	—		$	—		$	2,916	$	489		$	(178	)	$	311	$	3,227
Other loans		—		—		—		5			—			5		—			—			—		5
Cash and investments		5		—		—		1			—			6		—			—			—		6
Total interest income		1,586		1,335		—		6			—			2,927		489			(178	)		311		3,238
Total interest expense		928		514		—		84			—			1,526		27			—			27		1,553
Net interest income (loss)		658		821		—		(78	)		—			1,401		462			(178	)		284		1,685
Less: provisions for loan losses		19		428		—		(1	)		—			446		—			—			—		446
Net interest income (loss) after provisions for loan losses		639		393		—		(77	)		—			955		462			(178	)		284		1,239
Other income (loss):
Gains on sales of loans and investments		12		—		—		—			—			12		—			—			—		12
Servicing revenue		78		17		487		—			(324	)		258		—			—			—		258
Asset recovery revenue		—		—		273		—			—			273		—			—			—		273
Gains on debt repurchases		—		—		—		—			—			—		—			—			—		—
Other income (loss)		—		—		4		11			—			15		(462	)		535			73		88
Total other income (loss)		90		17		764		11			(324	)		558		(462	)		535			73		631
Expenses:
Direct operating expenses		336		127		355		20			(324	)		514		—			—			—		514
Overhead expenses		—		—		—		169			—			169		—			—			—		169
Operating expenses		336		127		355		189			(324	)		683		—			—			—		683
Goodwill and acquired intangible asset impairment and amortization		—		—		—		—			—			—		—			7			7		7
Restructuring and other reorganization expenses		—		—		—		—			—			—		—			32			32		32
Total expenses		336		127		355		189			(324	)		683		—			39			39		722
Income (loss) from continuing operations, before income tax expense (benefit)		393		283		409		(255	)		—			830		—			318			318		1,148
Income tax expense (benefit)(3)		146		105		152		(95	)		—			308		—			130			130		438
Net income (loss) from continuing operations		247		178		257		(160	)		—			522		—			188			188		710
Income from discontinued operations, net of tax expense		—		—		—		1			—			1		—			—			—		1
Net income (loss)	$	247	$	178	$	257	$	(159	)	$	—		$	523	$	—		$	188		$	188	$	711

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2015
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	—		$	284	$	—		$	284
Total other income		—			73		—			73
Operating expenses		—			—		—			—
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		32			—		—			32
Total “Core Earnings” adjustments to GAAP	$	(32	)	$	357	$	(7	)		318
Income tax expense										130
Net income									$	188

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

	Nine Months Ended September 30, 2014
(Dollars in millions)	FFELP Loans		Private Education Loans		Business Services			Other			Eliminations(1)			Total “Core Earnings”			Adjustments								Total GAAP
																	Reclassifications			Additions/ (Subtractions)			Total Adjustments(2)
Interest income:
Student loans	$	1,564	$	1,475	$	—		$	—		$	—		$	3,039		$	532		$	18		$	550	$	3,589
Other loans		—		—		—			7			—			7			—			—			—		7
Cash and investments		3		—		—			3			—			6			—			1			1		7
Total interest income		1,567		1,475		—			10			—			3,052			532			19			551		3,603
Total interest expense		871		532		—			84			—			1,487			32			31			63		1,550
Net interest income (loss)		696		943		—			(74	)		—			1,565			500			(12	)		488		2,053
Less: provisions for loan losses		30		411		—			—			—			441			—			49			49		490
Net interest income (loss) after provisions for loan losses		666		532		—			(74	)		—			1,124			500			(61	)		439		1,563
Other income (loss):
Gains on sales of loans and investments		—		—		—			—			—			—			—			—			—		—
Servicing revenue		42		18		502			—			(345	)		217			—			—			—		217
Asset recovery revenue		—		—		308			—			—			308			—			—			—		308
Gains on debt repurchases		—		—		—			—			—			—			—			—			—		—
Other income (loss)		—		—		4			19			—			23			(500	)		687			187		210
Total other income (loss)		42		18		814			19			(345	)		548			(500	)		687			187		735
Expenses:
Direct operating expenses		363		138		286			118			(345	)		560			—			35			35		595
Overhead expenses		—		—		—			149			—			149			—			29			29		178
Operating expenses		363		138		286			267			(345	)		709			—			64			64		773
Goodwill and acquired intangible asset impairment and amortization		—		—		—			—			—			—			—			7			7		7
Restructuring and other reorganization expenses		—		—		—			—			—			—			—			102			102		102
Total expenses		363		138		286			267			(345	)		709			—			173			173		882
Income (loss) from continuing operations, before income tax expense (benefit)		345		412		528			(322	)		—			963			—			453			453		1,416
Income tax expense (benefit)(3)		131		153		197			(120	)		—			361			—			169			169		530
Net income (loss) from continuing operations		214		259		331			(202	)		—			602			—			284			284		886
Loss from discontinued operations, net of tax benefit		—		—		(1	)		—			—			(1	)		—			—			—		(1	)
Net income (loss)	$	214	$	259	$	330		$	(202	)	$	—		$	601		$	—		$	284		$	284	$	885

⁽¹⁾  The eliminations in servicing revenue and direct operating expense represent the elimination of intercompany servicing revenue where the Business Services segment performs the loan servicing function for the FFELP Loans segment.

⁽²⁾  “Core Earnings” adjustments to GAAP:

	Nine Months Ended September 30, 2014
(Dollars in millions)	Net Impact from Spin-Off of SLM BankCo			Net Impact of Derivative Accounting		Net Impact of Acquired Intangibles			Total
Net interest income after provisions for loan losses	$	137		$	302	$	—		$	439
Total other income		14			173		—			187
Operating expenses		64			—		—			64
Goodwill and acquired intangible asset impairment and amortization		—			—		7			7
Restructuring and other reorganization expenses		102			—		—			102
Total “Core Earnings” adjustments to GAAP	$	(15	)	$	475	$	(7	)		453
Income tax expense										169
Net income									$	284

⁽³⁾  Income taxes are based on a percentage of net income before tax for the individual reportable segment.

Summary of “Core Earnings” Adjustments to GAAP

	Three Months Ended September 30,						Nine Months Ended September 30,
(Dollars in millions)	2015			2014			2015			2014
“Core Earnings” adjustments to GAAP:
Net impact of the removal of SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off(1)	$	—		$	(14	)	$	(32	)	$	(15	)
Net impact of derivative accounting(2)		108			226			357			475
Net impact of goodwill and acquired intangibles assets(3)		(3	)		(2	)		(7	)		(7	)
Net tax effect(4)		(42	)		(69	)		(130	)		(169	)
Total “Core Earnings” adjustments to GAAP	$	63		$	141		$	188		$	284

⁽¹⁾  SLM BankCo’s operations and restructuring and other reorganization expense in connection with the Spin-Off: For “Core Earnings,” we have assumed the consumer banking business (SLM BankCo) was never a part of Navient’s historical results prior to the deemed distribution of SLM BankCo on April 30, 2014 and we have removed the restructuring and other reorganization expense incurred in connection with the Spin-Off, including the restructuring expenses related to the restructuring initiative launched in second-quarter 2015 to simplify and streamline the Company’s management structure post-Spin-Off. Excluding these items provides management with a useful basis from which to better evaluate results from ongoing operations against results from prior periods. The adjustment relates to the exclusion of the consumer banking business and represents the operations, assets, liabilities and equity of SLM BankCo, which is comprised of Sallie Mae Bank, Upromise Rewards, the Insurance Business, and the Private Education Loan origination functions. Included in these amounts are also certain general corporate overhead expenses related to the consumer banking business. General corporate overhead consists of costs primarily associated with accounting, finance, legal, human resources, certain information technology costs, stock compensation, and executive management and the board of directors. These costs were generally allocated to the consumer banking business based on the proportionate level of effort provided to the consumer banking business relative to SLM Corporation using a relevant allocation driver (e.g., in proportion to the number of employees by function that were being transferred to SLM BankCo as opposed to remaining at Navient). All intercompany transactions between SLM BankCo and Navient have been eliminated. In addition, all preferred stock dividends have been removed as SLM BankCo succeeded SLM Corporation as the issuer of the preferred stock in connection with the Spin-Off.

⁽²⁾  Derivative accounting: “Core Earnings” exclude periodic unrealized gains and losses that are caused by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP as well as the periodic unrealized gains and losses that are a result of ineffectiveness recognized related to effective hedges under GAAP. These unrealized gains and losses occur in our FFELP Loans, Private Education Loans and Other business segments. Under GAAP, for our derivatives that are held to maturity, the cumulative net unrealized gain or loss over the life of the contract will equal $0 except for Floor Income Contracts where the cumulative unrealized gain will equal the amount for which we sold the contract. In our “Core Earnings” presentation, we recognize the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.

⁽³⁾  Goodwill and acquired intangible assets: Our “Core Earnings” exclude goodwill and intangible asset impairment and amortization of acquired intangible assets.

⁽⁴⁾  Net tax effect: Such tax effect is based upon our “Core Earnings” effective tax rate for the year.

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Other Assets (Tables)

9 Months Ended

Sep. 30, 2015

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Schedule of Other Assets

The following table provides the detail of our other assets.

	September 30, 2015					December 31, 2014
(Dollars in millions)	Ending Balance		% of Balance			Ending Balance		% of Balance
Accrued interest receivable, net	$	1,625		32	%	$	1,821		32	%
Income tax asset, net current and deferred		1,083		21			1,389		25
Derivatives at fair value		883		18			781		14
Accounts receivable		316		6			558		10
Benefit and insurance-related investments		490		10			485		9
Fixed assets, net		155		3			152		3
Other loans, net		72		1			83		1
Other		421		9			395		6
Total	$	5,045		100	%	$	5,664		100	%

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Derivative Financial Instruments - Impact of Derivatives on Consolidated Statements of Income (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	$ 374	$ (690)	$ (34)	$ (120)
Realized Gain (Loss) on Derivatives	(73)	(54)	(196)	(164)
Unrealized Gain (Loss) on Hedged Item	(199)	955	571	781
Unrealized Gain (Loss) on Derivatives, Net	374	(690)	(34)	(120)
Total Gain (Loss) on Derivatives, Gross	102	211	341	497
Realized Gain (Loss) on Derivatives, Net	(155)	(157)	(464)	(500)
Unrealized Gain (Loss) on Hedged Item, Net	(199)	955	571	781
Total Gain (Loss) On Derivatives, Net	20	108	73	161
Designated as Hedging Instrument [Member] | Fair Value [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	203	(847)	(452)	(672)
Realized Gain (Loss) on Derivatives	82	103	268	339
Unrealized Gain (Loss) on Hedged Item	(199)	955	571	781
Total Gain (Loss) on Derivatives, Gross	86	211	387	448
Designated as Hedging Instrument [Member] | Fair Value [Member] | Interest Rate Swaps [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	209	(99)	95	67
Realized Gain (Loss) on Derivatives	83	95	265	294
Unrealized Gain (Loss) on Hedged Item	(234)	125	(111)	(40)
Total Gain (Loss) on Derivatives, Gross	58	121	249	321
Designated as Hedging Instrument [Member] | Fair Value [Member] | Cross-Currency Interest Rate Swaps [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	(6)	(748)	(547)	(739)
Realized Gain (Loss) on Derivatives	(1)	8	3	45
Unrealized Gain (Loss) on Hedged Item	35	830	682	821
Total Gain (Loss) on Derivatives, Gross	28	90	138	127
Designated as Hedging Instrument [Member] | Cash Flow [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Realized Gain (Loss) on Derivatives				(3)
Total Gain (Loss) on Derivatives, Gross				(3)
Designated as Hedging Instrument [Member] | Cash Flow [Member] | Interest Rate Swaps [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Realized Gain (Loss) on Derivatives				(3)
Total Gain (Loss) on Derivatives, Gross				(3)
Trading [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	171	157	418	552
Realized Gain (Loss) on Derivatives	(155)	(157)	(464)	(500)
Total Gain (Loss) on Derivatives, Gross	16		(46)	52
Trading [Member] | Interest Rate Swaps [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	82	(12)	94	41
Realized Gain (Loss) on Derivatives	10	12	30	35
Total Gain (Loss) on Derivatives, Gross	92		124	76
Trading [Member] | Cross-Currency Interest Rate Swaps [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	7	(24)	3	(10)
Realized Gain (Loss) on Derivatives	(1)	(1)	(3)	(2)
Total Gain (Loss) on Derivatives, Gross	6	(25)		(12)
Trading [Member] | Floor Income Contracts [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	69	195	312	508
Realized Gain (Loss) on Derivatives	(164)	(167)	(489)	(532)
Total Gain (Loss) on Derivatives, Gross	(95)	28	(177)	(24)
Trading [Member] | Other [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized Gain (Loss) on Derivatives	13	(2)	9	13
Realized Gain (Loss) on Derivatives		(1)	(2)	(1)
Total Gain (Loss) on Derivatives, Gross	13	(3)	7	12
Interest Expense [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Less: realized gains (losses) recorded in interest expense	82	103	268	336
Realized Gain (Loss) on Derivatives	$ 82	$ 103	$ 268	$ 336

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Allowance for Loan Losses - Loans Modified Accounts for TDR (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Financing Receivable, Modifications [Line Items]
Modified Loans	$ 371	$ 458	$ 1,218	$ 1,573
Charge-Offs	107	95	357	325
Payment-Default	98	134	313	407
Private Education Loans - Traditional [Member]
Financing Receivable, Modifications [Line Items]
Modified Loans	339	415	1,107	1,414
Charge-Offs	81	72	273	245
Payment-Default	83	110	266	331
Private Education Loans - Non-Traditional [Member]
Financing Receivable, Modifications [Line Items]
Modified Loans	32	43	111	159
Charge-Offs	26	23	84	80
Payment-Default	$ 15	$ 24	$ 47	$ 76

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Consolidated Statements of Comprehensive Income - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Statement of Comprehensive Income [Abstract]
Net income	$ 237	$ 359	$ 711	$ 885
Other comprehensive income (loss):
Unrealized hedging losses on derivatives	(88)		(143)	(15)
Reclassification adjustments for derivative (gains) losses included in net income (interest expense)			(1)	3
Total unrealized losses on derivatives	(88)		(144)	(12)
Unrealized gain on investments		1		3
Income tax benefit	32		53	4
Other comprehensive income (loss), net of tax	(56)	1	(91)	(5)
Comprehensive income	181	360	620	880
Less: comprehensive income attributable to noncontrolling interest	0	0	0	0
Total comprehensive income attributable to Navient Corporation	$ 181	$ 360	$ 620	$ 880

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Significant Accounting Policies

9 Months Ended

Sep. 30, 2015

Accounting Policies [Abstract]

Significant Accounting Policies

2. Significant Accounting Policies

Basis of Presentation

The accompanying unaudited, consolidated financial statements of Navient have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information. Accordingly, they do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. The consolidated financial statements include the accounts of Navient and its majority-owned and controlled subsidiaries and those Variable Interest Entities (“VIEs”) for which we are the primary beneficiary, after eliminating the effects of intercompany accounts and transactions. In the opinion of management, all adjustments considered necessary for a fair statement of the results for the interim periods have been included. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and nine month periods ended September 30, 2015 are not necessarily indicative of the results for the year ending December 31, 2015 or for any other period. These unaudited financial statements should be read in conjunction with the audited financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2014 (the “2014 Form 10-K”). Definitions for certain capitalized terms used but not otherwise defined in this Quarterly Report on Form 10-Q can be found in our 2014 Form 10-K.

Reclassifications

Certain reclassifications have been made to the balances as of and for the three and nine months ended September 30, 2014 to be consistent with classifications adopted for 2015, and had no effect on net income, total assets or total liabilities.

Recently Issued Accounting Pronouncements

Revenue Recognition

On May 28, 2014, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) No. 2014-09, “Revenue from Contracts with Customers,” which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. The ASU will replace most existing revenue recognition guidance in GAAP when it becomes effective. In July 2015, the FASB agreed to defer the mandatory effective date by one year. Accordingly, the new standard is effective for the Company as of January 1, 2018. Early application is permitted as of January 2017. The standard permits the use of either the retrospective or cumulative effect transition method. We are evaluating the effect that ASU 2014-09 will have on our consolidated financial statements and related disclosures. We have not yet determined the effect of the standard on our ongoing financial reporting but do not expect it to be material.

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Fair Value Measurements - Valuation of Financial Instruments that are Marked-to-Market on Recurring Basis (Detail) - USD ($) $ in Millions	Sep. 30, 2015	Dec. 31, 2014
Available-for-sale investments:
Available-for-sale investments	$ 6	$ 6
Derivative assets	974	1,022
Total	128,858	139,854
Derivative liabilities	(1,564)	(1,430)
Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative assets	962	857
Derivative liabilities	(203)	(145)
Cross-Currency Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative assets	11	164
Derivative liabilities	(749)	(358)
Other [Member]
Available-for-sale investments:
Derivative assets	1	1
Derivative liabilities	(3)	(12)
Floor Income Contracts [Member]
Available-for-sale investments:
Derivative liabilities	(609)	(915)
Fair Value Measurements Recurring [Member]
Available-for-sale investments:
Available-for-sale investments	6	6
Derivative assets	974	1,022
Total	980	1,028
Derivative liabilities	(1,564)	(1,430)
Total	(1,564)	(1,430)
Fair Value Measurements Recurring [Member] | Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative assets	962	857
Derivative liabilities	(203)	(145)
Fair Value Measurements Recurring [Member] | Cross-Currency Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative assets	11	164
Derivative liabilities	(749)	(358)
Fair Value Measurements Recurring [Member] | Other [Member]
Available-for-sale investments:
Derivative assets	1	1
Derivative liabilities	(3)	(12)
Fair Value Measurements Recurring [Member] | Floor Income Contracts [Member]
Available-for-sale investments:
Derivative liabilities	(609)	(915)
Fair Value Measurements Recurring [Member] | Agency Residential Mortgage-Backed Securities [Member]
Available-for-sale investments:
Available-for-sale investments	1	1
Fair Value Measurements Recurring [Member] | Other [Member]
Available-for-sale investments:
Available-for-sale investments	5	5
Level 2 [Member] | Fair Value Measurements Recurring [Member]
Available-for-sale investments:
Available-for-sale investments	6	6
Derivative assets	941	841
Total	947	847
Derivative liabilities	(834)	(1,033)
Total	(834)	(1,033)
Level 2 [Member] | Fair Value Measurements Recurring [Member] | Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative assets	941	841
Derivative liabilities	(143)	(41)
Level 2 [Member] | Fair Value Measurements Recurring [Member] | Cross-Currency Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative liabilities	(82)	(77)
Level 2 [Member] | Fair Value Measurements Recurring [Member] | Floor Income Contracts [Member]
Available-for-sale investments:
Derivative liabilities	(609)	(915)
Level 2 [Member] | Fair Value Measurements Recurring [Member] | Agency Residential Mortgage-Backed Securities [Member]
Available-for-sale investments:
Available-for-sale investments	1	1
Level 2 [Member] | Fair Value Measurements Recurring [Member] | Other [Member]
Available-for-sale investments:
Available-for-sale investments	5	5
Level 3 [Member] | Fair Value Measurements Recurring [Member]
Available-for-sale investments:
Derivative assets	33	181
Total	33	181
Derivative liabilities	(730)	(397)
Total	(730)	(397)
Level 3 [Member] | Fair Value Measurements Recurring [Member] | Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative assets	21	16
Derivative liabilities	(60)	(104)
Level 3 [Member] | Fair Value Measurements Recurring [Member] | Cross-Currency Interest Rate Swaps [Member]
Available-for-sale investments:
Derivative assets	11	164
Derivative liabilities	(667)	(281)
Level 3 [Member] | Fair Value Measurements Recurring [Member] | Other [Member]
Available-for-sale investments:
Derivative assets	1	1
Derivative liabilities	$ (3)	$ (12)

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Segment Reporting - Core Earnings Adjustments to GAAP (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
"Core Earnings" adjustments to GAAP:
Net tax effect	$ (144)	$ (200)	$ (438)	$ (530)
Net income attributable to Navient Corporation	237	359	711	885
Total Adjustments [Member]
"Core Earnings" adjustments to GAAP:
Core Earnings adjustments to GAAP	105	210	318	453
Net tax effect	(42)	(69)	(130)	(169)
Net income attributable to Navient Corporation	63	141	188	284
Total Adjustments [Member] | Net Impact from Spin-Off of SLM BankCo [Member]
"Core Earnings" adjustments to GAAP:
Core Earnings adjustments to GAAP		(14)	(32)	(15)
Total Adjustments [Member] | Net Impact of Derivative Accounting [Member]
"Core Earnings" adjustments to GAAP:
Core Earnings adjustments to GAAP	108	226	357	475
Total Adjustments [Member] | Net Impact of Acquired Intangibles [Member]
"Core Earnings" adjustments to GAAP:
Core Earnings adjustments to GAAP	$ (3)	$ (2)	$ (7)	$ (7)

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Stockholders' Equity (Tables)

9 Months Ended

Sep. 30, 2015

Equity [Abstract]

Common Share Repurchases and Issuances

The following table summarizes common share repurchases and issuances.

	Three Months Ended September 30,				Nine Months Ended September 30,
	2015		2014		2015		2014
Common shares repurchased(1)		12,075,388		9,513,514		41,919,908		21,744,028
Average purchase price per share	$	14.51	$	17.62	$	18.50	$	19.89
Shares repurchased related to employee stock-based compensation plans(2)		211,829		418,431		2,287,761		3,804,359
Average purchase price per share	$	15.46	$	17.75	$	20.17	$	20.98
Common shares issued(3)		563,109		712,711		4,781,517		6,818,737

⁽¹⁾  Common shares purchased under our share repurchase programs, including share repurchase programs conducted by SLM Corporation prior to April 30, 2014.

⁽²⁾  Comprises shares withheld from stock option exercises and vesting of restricted stock for employees’ tax withholding obligations and shares tendered by employees to satisfy option exercise costs.

⁽³⁾  Common shares issued under our various compensation and benefit plans, including shares issued by SLM Corporation prior to April 30, 2014.

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Allowance for Loan Losses - Receivable for Partially Charged-Off Loans (Parenthetical) (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Jun. 30, 2015	Mar. 31, 2015	Sep. 30, 2015
Financing Receivable, Allowance for Credit Losses [Line Items]
Net adjustment resulting from the change in the charge-off rate			$ 330
Private Education Loans [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Portion of loan amount charged off at default	79.00%	73.00%
Net adjustment resulting from the change in the charge-off rate	$ 330		$ 330

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Commitments and Contingencies

9 Months Ended

Sep. 30, 2015

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

12. Commitments and Contingencies

Regulatory Matters

On May 2, 2014, Navient Solutions, Inc. (“NSI”), a wholly-owned subsidiary of Navient, and Sallie Mae Bank entered into consent orders with the Federal Deposit Insurance Corporation (the “FDIC”) (respectively, the “NSI Order” and the “Bank Order”; collectively, “the FDIC Orders”) to resolve matters related to certain cited violations of Section 5 of the Federal Trade Commission Act, including the disclosures and assessments of certain late fees, as well as alleged violations under the Servicemembers Civil Relief Act (the “SCRA”). The FDIC Orders, which became effective upon the signing of the consent order with the United States Department of Justice (the “DOJ”) by NSI and SLM BankCo on May 13, 2014, required NSI to pay $3.3 million in civil monetary penalties. NSI has paid its civil monetary penalties. In addition, the FDIC Orders required the establishment of a restitution reserve account totaling $30 million to provide restitution with respect to loans owned or originated by Sallie Mae Bank, from November 28, 2005 until the effective date of the FDIC Orders. Pursuant to the Separation and Distribution Agreement among SLM Corporation, SLM BankCo and Navient dated as of April 28, 2014 (the “Separation Agreement”), Navient funded the restitution reserve account in May 2014.

The NSI Order also required NSI to ensure proper servicing for service members and proper application of SCRA benefits under a revised and broader definition of eligibility than previously required by the statute and regulatory guidance and to make changes to billing statements and late fee practices. These changes to billing statements and late fee practices have already been implemented. NSI also decided to voluntarily make restitution of certain late fees to all other customers whose loans were neither owned nor originated by Sallie Mae Bank. They were calculated in the same manner as that which was required under the FDIC Orders and are estimated to be $42 million. The process to refund these fees as well as amounts from the restitution fund is substantially complete.

With respect to alleged civil violations of the SCRA, NSI and Sallie Mae Bank entered into a consent order with the DOJ. The DOJ consent order (the “DOJ Order”) covers all loans either owned by Sallie Mae Bank or serviced by NSI from November 28, 2005 until the effective date of the settlement. The DOJ Order required NSI to fund a $60 million settlement fund, which represents the total amount of compensation due to service members under the DOJ agreement, and to pay $55,000 in civil money penalties. The DOJ Order was approved by the United States District Court in Delaware on September 29, 2014. Shortly thereafter, Navient funded the settlement fund and paid the civil money penalties pursuant to the terms of the order. On April 15, 2015, the DOJ approved the distribution plan for the settlement fund and the funds were disbursed in the second quarter of 2015.

The total reserves established by the Company in 2013 and 2014 to cover these costs were $177 million, and as of September 30, 2015, substantially all of this amount had been paid or credited or refunded to customer accounts. The final cost of these proceedings will remain uncertain until all of the work under the various consent orders has been completed.

As previously disclosed, the Company and various of its subsidiaries are subject to the following investigations and inquiries:

• In December 2013, Navient received Civil Investigative Demands (“CIDs”) issued by the State of Illinois Office of Attorney General and the State of Washington Office of the Attorney General and multiple other state Attorneys General. According to the CIDs, the investigations were initiated to ascertain whether any practices declared to be unlawful under the Consumer Fraud and Deceptive Business Practices Act have occurred or are about to occur.

• In April 2014, NSI received a CID from the Consumer Financial Protection Bureau (the “CFPB”) as part of the CFPB’s separate investigation regarding allegations relating to Navient’s disclosures and assessment of late fees and other matters. Navient has received a series of supplemental CIDs on these matters. On August 19, 2015, NSI received a letter from the CFPB notifying NSI that, in accordance with the CFPB’s discretionary Notice and Opportunity to Respond and Advise (“NORA”) process, the CFPB’s Office of Enforcement is considering recommending that the CFPB take legal action against NSI. The NORA letter relates to a previously disclosed investigation into NSI’s disclosures and assessment of late fees and other matters and states that, in connection with any action, the CFPB may seek restitution, civil monetary penalties and corrective action against NSI. The Company responded to the NORA letter on September 10, 2015.

• In November 2014, Navient’s subsidiary, Pioneer Credit Recovery, Inc. (“Pioneer”), received a CID from the CFPB as part of the CFPB’s investigation regarding Pioneer’s activities relating to rehabilitation loans and collection of defaulted student debt.

• In December 2014, NSI received a subpoena from the New York Department of Financial Services (the “NY DFS”) as part of the NY DFS’s inquiry with regard to whether persons or entities have engaged in fraud or misconduct with respect to a financial product or service under New York Financial Services Law or other laws.

We have been in discussions with each of these regulatory entities or bodies and are cooperating with these investigations, inquiries or examinations and are committed to resolving any potential concerns. It is not possible at this time to estimate a range of potential exposure, if any, for amounts that may be payable in connection with these matters and reserves have not been established.

In addition, Navient and its subsidiaries are subject to examination by the CFPB, FDIC, ED and various state agencies as part of its ordinary course of business. Items or matters similar to or different from those described above may arise during the course of those examinations.

Under the terms of the Separation Agreement, Navient agreed to be responsible for, and to indemnify SLM BankCo for, all claims, actions, damages, losses or expenses that may arise from the conduct of all activities of pre-Spin-Off SLM BankCo occurring prior to the Spin-Off other than those specifically excluded in the Separation and Distribution Agreement. As a result, all liabilities arising out of the regulatory matters mentioned above, other than fines or penalties directly levied against Sallie Mae Bank, are the responsibility of, or assumed by, Navient or one of its subsidiaries, and Navient has agreed to indemnify and hold harmless Sallie Mae and its subsidiaries, including Sallie Mae Bank, therefrom. Navient has no additional reserves related to indemnification matters with SLM BankCo as of September 30, 2015.

OIG Audit

The Office of the Inspector General (the “OIG”) of ED commenced an audit regarding Special Allowance Payments (“SAP”) on September 10, 2007. On September 25, 2013, we received the final audit determination of Federal Student Aid (the “Final Audit Determination”) on the final audit report issued by the OIG on August 3, 2009 related to this audit. The Final Audit Determination concurred with the final audit report issued by the OIG and instructed us to make adjustment to our government billing to reflect the policy determination. Navient remains in active discussions with ED on this matter and we also have the right to appeal the Final Audit Determination to the Administrative Actions and Appeals Service Group of ED. The last date to file an appeal in this matter has been extended by ED several times and is currently November 12, 2015. We continue to believe that our SAP billing practices were proper, considering then-existing ED guidance and lack of applicable regulations. The Company established a reserve for this matter in 2014 as part of the total reserve for pending regulatory matters discussed previously.

Contingencies

In the ordinary course of business, we and our subsidiaries are defendants in or parties to pending and threatened legal actions and proceedings including actions brought on behalf of various classes of claimants. These actions and proceedings may be based on alleged violations of consumer protection, securities, employment and other laws. In certain of these actions and proceedings, claims for substantial monetary damage are asserted against us and our subsidiaries.

In the ordinary course of business, we and our subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. In connection with formal and informal inquiries in these cases, we and our subsidiaries receive numerous requests, subpoenas and orders for documents, testimony and information in connection with various aspects of our regulated activities.

In view of the inherent difficulty of predicting the outcome of such litigation and regulatory matters, we cannot predict what the eventual outcome of the pending matters will be, what the timing or the ultimate resolution of these matters will be, or what the eventual loss, fines or penalties related to each pending matter may be.

We are required to establish reserves for litigation and regulatory matters where those matters present loss contingencies that are both probable and estimable. When loss contingencies are not both probable and estimable, we do not establish reserves.

Based on current knowledge, reserves have been established for certain litigation or regulatory matters where the loss is both probable and estimable. Based on current knowledge, management does not believe that loss contingencies, if any, arising from pending investigations, litigation or regulatory matters will have a material adverse effect on our consolidated financial position, liquidity, results of operations or cash flows.