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Allowance for Loan Losses - Allowance for Credit Losses and Recorded Investments in Loans (Detail) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Allowance for Loan Losses      
Allowance at beginning of period $ 1,022 $ 1,271 $ 1,377
Provision:      
Reversal of allowance related to loan sales     (107)
Remaining provision     46
Total provision 123 79 (61)
Charge-offs:      
Gross charge-offs (383) (410) (201)
Expected future recoveries on current period gross charge-offs 47 57 22
Total (336) (353) (179)
Adjustment resulting from the change in charge-off rate (25) (30) (16)
Net charge-offs (361) (383) (195)
Decrease in expected future recoveries on previously fully charged-off loans 48 55 150
Allowance at end of period 832 1,022 1,271
FFELP Loans [Member]      
Allowance for Loan Losses      
Allowance at beginning of period 222 262 288
Provision:      
Reversal of allowance related to loan sales     0
Remaining provision     0
Total provision 56 0 0
Charge-offs:      
Gross charge-offs (63) (40) (26)
Expected future recoveries on current period gross charge-offs 0 0 0
Total (63) (40) (26)
Adjustment resulting from the change in charge-off rate 0 0 0
Net charge-offs (63) (40) (26)
Decrease in expected future recoveries on previously fully charged-off loans 0 0 0
Allowance at end of period $ 215 $ 222 $ 262
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in charge-off rate 0.19% 0.10% 0.06%
Net adjustment resulting from the change in charge-off rate as a percentage of average loans in repayment 0.00% 0.00% 0.00%
Net charge-offs as a percentage of average loans in repayment 0.19% 0.10% 0.06%
Ending total loans $ 38,140 $ 43,747 $ 52,903
Average loans in repayment 33,047 40,332 45,781
Ending loans in repayment 30,436 34,372 44,390
Private Education Loans [Member]      
Allowance for Loan Losses      
Allowance at beginning of period 800 1,009 1,089
Provision:      
Reversal of allowance related to loan sales     (107)
Remaining provision     46
Total provision 67 79 (61)
Charge-offs:      
Gross charge-offs (320) (370) (175)
Expected future recoveries on current period gross charge-offs 47 57 22
Total (273) (313) (153)
Adjustment resulting from the change in charge-off rate (25) (30) (16)
Net charge-offs (298) (343) (169)
Decrease in expected future recoveries on previously fully charged-off loans 48 55 150
Allowance at end of period $ 617 $ 800 $ 1,009
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in charge-off rate 1.54% 1.59% 0.76%
Net adjustment resulting from the change in charge-off rate as a percentage of average loans in repayment 0.14% 0.15% 0.08%
Net charge-offs as a percentage of average loans in repayment 1.68% 1.74% 0.84%
Ending total loans $ 17,519 $ 19,525 $ 21,180
Average loans in repayment 17,749 19,796 20,150
Ending loans in repayment $ 16,796 $ 18,770 $ 20,284