Revenue from Contracts with Customers Accounted for in Accordance with ASC 606

12 Months Ended

Dec. 31, 2023

Revenue from Contract with Customer [Abstract]

Revenue from Contracts with Customers Accounted for in Accordance with ASC 606

14. Revenue from Contracts with Customers Accounted for in Accordance with ASC 606

The following tables illustrate the disaggregation of revenue from contracts accounted for under ASC 606 with customers according to service type and client type by reportable operating segment.

Revenue by Service Type

	Years Ended December 31,
	2023						2022						2021
(Dollars in millions)	Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue
Federal Education Loan    asset recovery services	$	—	$	—	$	—	$	2	$	—	$	2	$	19	$	—	$	19
Government services		—		200		200		—		187		187		—		258		258
Healthcare services		—		121		121		—		143		143		—		230		230
Total	$	—	$	321	$	321	$	2	$	330	$	332	$	19	$	488	$	507

Revenue by Client Type

	Years Ended December 31,
	2023						2022						2021
(Dollars in millions)	Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue		Federal Education Loans		Business Processing		Total Revenue
Federal government	$	—	$	62	$	62	$	—	$	8	$	8	$	1	$	20	$	21
Guarantor agencies		—		—		—		2		—		2		18		—		18
Other institutions		—		—		—		—		—		—		—		—		—
State and local government		—		68		68		—		116		116		—		183		183
Tolling authorities		—		70		70		—		63		63		—		55		55
Hospitals and other    healthcare providers		—		121		121		—		143		143		—		230		230
Total		—		321		321		2		330		332		19		488		507

As of December 31, 2023, 2022, and 2021 there was $95 million, $67 million, and $82 million, respectively, of net accounts receivable related to these contracts. Navient had no material contract assets or contract liabilities.