Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2020

Schedule of Annual Dues Deferred Revenue

The activity in the Company’s deferred revenue for annual dues is included in “Deferred revenue” and “Deferred revenue, net of current portion” on the Consolidated Balance Sheets, and consists of the following in aggregate (in thousands):

	Balance at beginning of period		New billings		Revenue recognized (a)		Balance at end of period
Year Ended December 31, 2020	$	15,982	$	33,632	$	(35,075)	$	14,539

(a) Revenue recognized related to the beginning balance was $14.1 million for the year ended December 31, 2020.

(b)

Commissions related to franchise sales

	Balance at beginning of period		Expense recognized		Additions to contract cost for new activity		Balance at end of period
Year Ended December 31, 2020	$	3,578	$	(1,412)	$	1,524	$	3,690

Schedule of disaggregated revenue

In the following table, segment revenue is disaggregated by geographical area (in thousands):

	Year Ended December 31,
	2020		2019		2018
U.S.	$	157,448	$	164,867	$	170,496
Canada		21,769		23,024		23,771
Global		11,575		11,745		10,237
Total Real Estate		190,792		199,636		204,504
U.S.		57,974		64,906		—
Canada		5,634		6,559		—
Global		794		834		—
Total Marketing Funds		64,402		72,299		—
Mortgage (a)		6,610		4,542		2,536
Other (a)		4,197		5,816		5,586
Total	$	266,001	$	282,293	$	212,626

(a) Revenue from Mortgage and Other are derived exclusively within the U.S.

In the following table, segment revenue is disaggregated by Company-Owned or Independent Regions, where applicable (in thousands):

	Year Ended December 31,
	2020		2019		2018
Company-Owned Regions	$	144,616	$	152,218	$	157,873
Independent Regions		34,423		34,467		33,082
Global and Other		11,753		12,951		13,549
Total Real Estate		190,792		199,636		204,504
Marketing Funds		64,402		72,299		—
Mortgage		6,610		4,542		2,536
Other		4,197		5,816		5,586
Total	$	266,001	$	282,293	$	212,626

Schedule of transaction price allocated to the remaining performance obligations

The following table includes estimated revenue by year, excluding certain other immaterial items, expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period (in thousands):

	2021		2022		2023		2024		2025		Thereafter		Total
Annual dues	$	14,539	$	—	$	—	$	—	$	—	$	—	$	14,539
Franchise sales		6,913		5,621		4,243		2,984		1,697		3,611		25,069
Total	$	21,452	$	5,621	$	4,243	$	2,984	$	1,697	$	3,611	$	39,608

Schedule of reconciliation of cash, both unrestricted and restricted

	As of December 31,
	2020		2019
Cash and cash equivalents	$	101,355	$	83,001
Restricted cash		19,872		20,600
Total cash, cash equivalents and restricted cash	$	121,227	$	103,601

Schedule of cost charges to intersegment

Costs charged from Real Estate to the Marketing Funds are as follows (in thousands):

	Year Ended December 31,
	2020		2019
Technology - operating	$	12,245	$	6,244
Technology - capital		1,017		5,095
Marketing staff and administrative services (a)(b)		4,527		3,763
Total	$	17,789	$	15,102

Schedule of Allowances Against Accounts and Notes Receivable

The activity in the Company’s allowances against accounts and notes receivable consists of the following (in thousands):

	Balance at beginning of period		Additions/charges to cost and expense for allowances for doubtful accounts (a)		Deductions/write-offs		Balance at end of period
Year Ended December 31, 2020	$	12,538	$	2,903	$	(3,717)	$	11,724
Year Ended December 31, 2019	$	7,980	$	4,964	$	(406)	$	12,538
Year Ended December 31, 2018	$	7,223	$	2,257	$	(1,500)	$	7,980

Franchise sales

Schedule of contract liability

	Balance at beginning of period		New billings		Revenue recognized (a)		Balance at end of period
Year Ended December 31, 2020	$	25,884	$	8,615	$	(9,430)	$	25,069

(a) Revenue recognized related to the beginning balance was $8.4 million for the year ended December 31, 2020.