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Commitments and Contingencies - Contingencies (Details)
$ in Thousands
1 Months Ended 12 Months Ended
Sep. 12, 2016
USD ($)
Oct. 07, 2013
USD ($)
Apr. 30, 2010
item
Dec. 31, 2018
USD ($)
lease
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Dec. 31, 2013
USD ($)
Loss Contingencies [Line Items]              
Rent expense, excluding amounts related to gain or loss on sublease       $ 7,700 $ 7,800 $ 7,500  
Operating sublease income       $ 1,300 1,000 $ 1,100  
Loss recorded related to subleased office space             $ 1,200
Gain recognized on amendment of sublease agreement         300    
Number of leases assigned to purchasers | lease       21      
Self insurance program liability       $ 300 400    
Assignment and Assumption of Lease Agreements              
Loss Contingencies [Line Items]              
Outstanding lease guarantees       2,000      
Master Lease              
Loss Contingencies [Line Items]              
Number of renewal periods | item     2        
Renewal of lease period     10 years        
Annual rent escalation in initial lease period and in first renewal period     3.00%        
Gain (Loss) on Sublease         (3,600)    
Master Lease | May 2017              
Loss Contingencies [Line Items]              
Gain (Loss) on Sublease         (200)    
Master Lease | August 2017              
Loss Contingencies [Line Items]              
Gain (Loss) on Sublease         (3,700)    
Master Lease | September 2017              
Loss Contingencies [Line Items]              
Gain (Loss) on Sublease         300    
Tails Inc.              
Loss Contingencies [Line Items]              
Cash consideration   $ 20,200          
Full House Mortgage Connection, Inc.              
Loss Contingencies [Line Items]              
Cash consideration $ 8,000            
Accrued liabilities | Full House Mortgage Connection, Inc.              
Loss Contingencies [Line Items]              
Short-term portion of liability       5,100      
Other liabilities              
Loss Contingencies [Line Items]              
Long-term portion of liability       $ 2,400 $ 3,900