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Significant equity transactions, mergers and acquisitions and investments - Intime (Details)
$ / shares in Units, ¥ in Millions, $ in Millions, $ in Millions
1 Months Ended 12 Months Ended
Oct. 31, 2018
CNY (¥)
Oct. 31, 2018
HKD ($)
Feb. 28, 2018
CNY (¥)
Feb. 28, 2018
HKD ($)
May 31, 2017
CNY (¥)
May 31, 2017
HKD ($)
$ / shares
Mar. 31, 2020
CNY (¥)
Mar. 31, 2019
CNY (¥)
Mar. 31, 2018
CNY (¥)
Mar. 31, 2020
USD ($)
Apr. 30, 2017
The allocation of the purchase price at the date of acquisition                      
Goodwill             ¥ 276,782 ¥ 264,935 ¥ 162,149 $ 39,089  
Total purchase price is comprised of:                      
- cash consideration             ¥ 16,022 48,206 17,300    
Trade names, trademarks and domain names | Maximum                      
Total purchase price is comprised of:                      
Estimated amortization periods             20 years        
User base and customer relationships | Maximum                      
Total purchase price is comprised of:                      
Estimated amortization periods             16 years        
Developed technology and patents | Maximum                      
Total purchase price is comprised of:                      
Estimated amortization periods             7 years        
Intime                      
Total purchase price is comprised of:                      
Equity interest held in subsidiary (as a percentage) 99.00% 99.00%                  
Intime                      
The allocation of the purchase price at the date of acquisition                      
Net assets acquired         ¥ 20,920            
Goodwill         4,757            
Deferred tax liabilities         (2,790)            
Noncontrolling interests         (6,301)            
Total         17,805            
Total purchase price is comprised of:                      
- cash consideration         11,131 $ 12,605          
- fair value of previously held equity interests         6,674            
Total         17,805            
Property and equipment         23,492            
Bank borrowings         ¥ 4,110            
Weighted average amortization period         10 years 1 month 6 days 10 years 1 month 6 days          
Gain recognized in relation to the revaluation of previously held equity interest relating to the step acquisition                 1,861    
Cash consideration for additional equity interest acquired ¥ 180 $ 203 ¥ 5,428 $ 6,712              
Reduction of noncontrolling interest               ¥ 162 ¥ 5,854    
Intime | Maximum                      
Total purchase price is comprised of:                      
Estimated amortization periods         11 years 11 years          
Intime | Trade names, trademarks and domain names                      
The allocation of the purchase price at the date of acquisition                      
Amortizable intangible assets         ¥ 1,131            
Intime | User base and customer relationships                      
The allocation of the purchase price at the date of acquisition                      
Amortizable intangible assets         72            
Intime | Developed technology and patents                      
The allocation of the purchase price at the date of acquisition                      
Amortizable intangible assets         ¥ 16            
Intime                      
Acquisition                      
Equity interest (as a percent)                     28.00%
Share price, cancellation (in HKD per share) | $ / shares           $ 10.00