XML 71 R42.htm IDEA: XBRL DOCUMENT

Revenue (Tables)

12 Months Ended

Mar. 31, 2024

Revenue by segment is as follows:


	Year ended March 31,
	2022			2023			2024
	RMB			RMB			RMB
	(in millions)
Taobao and Tmall Group:
China commerce retail (i)
- Customer management		316,029			291,541			304,009
- Direct sales and others (ii)		96,795			103,811			110,405
		412,824			395,352			414,414
China commerce wholesale (iii)		17,106			17,854			20,479
Total Taobao and Tmall Group		429,930			413,206			434,893

Cloud Intelligence Group (iv)		102,016			103,497			106,374

Alibaba International Digital Commerce Group:
International commerce retail (v)		43,679			50,933			81,654
International commerce wholesale (vi)		18,506			19,573			20,944
Total Alibaba International Digital Commerce Group		62,185			70,506			102,598

Cainiao Smart Logistics Network Limited (vii)		66,808			77,512			99,020
Local Services Group (viii)		44,890			50,249			59,802
Digital Media and Entertainment Group (ix)		18,105			18,444			21,145
All others (x)		189,543			197,115			192,331
Total segment revenue		913,477			930,529			1,016,163
Unallocated		1,556			866			1,297
Inter-segment elimination (xi)		(61,971	)		(62,708	)		(76,292	)
Consolidated revenue		853,062			868,687			941,168

(i)

Revenue from China commerce retail is primarily generated from China commerce retail business and includes primarily revenue from customer management services and sales of goods.

(ii)

Revenue from direct sales and others under China commerce retail is primarily generated from direct sales businesses, comprising mainly Tmall Supermarket and Tmall Global and primarily consists of revenue from sales of goods.

(iii)

Revenue from China commerce wholesale is primarily generated from 1688.com and includes revenue from membership fees and related value-added services and customer management services.

(iv)

Revenue from Cloud Intelligence Group is primarily generated from the provision of cloud services, which include public cloud services and non-public cloud services.

(v)

Revenue from International commerce retail is primarily generated from AliExpress, Trendyol and Lazada and includes revenue from customer management services, sales of goods and logistics services.

(vi)

Revenue from International commerce wholesale is primarily generated from Alibaba.com and includes revenue from membership fees and related value-added services and customer management services.

(vii)

Revenue from Cainiao represents logistics services revenue from the domestic and cross-border fulfillment services.

(viii)

Revenue from Local Services Group primarily represents platform commissions, logistics services revenue from the provision of on-demand delivery services and revenue from other services provided by Ele.me, and revenue from software and technology services provided by Amap.

Revenue (Continued)

(ix)

Revenue from Digital Media and Entertainment Group is primarily generated from Youku and Alibaba Pictures, and includes revenue from membership fees, content investment income, customer management services and ticketing services.

(x)

Revenue from All others represented revenue from businesses including Sun Art, Freshippo, Alibaba Health, Lingxi Games, Intime, Intelligent Information Platform, Fliggy, DingTalk and other businesses. The majority of revenue within All others consist of direct sales revenue, which is recorded on a gross basis.

(xi)

Inter-segment elimination consisted of revenue primarily from Cloud Intelligence Group and Cainiao.

(xii)

For the year ended March 31, 2024, as a result of the change in segment reporting (Note 26), the Company reclassified revenue by segment. Figures for the years ended March 31, 2022 and 2023 were reclassified to conform to this presentation.

Schedule of revenue by type

Revenue by type is as follows:


	Year ended March 31,
	2022		2023		2024
	RMB		RMB		RMB
	(in millions)
Customer management services (i)		379,999		355,144		386,571
Membership fees and value-added services		35,739		40,078		41,956
Logistics services		71,279		89,214		114,073
Cloud services		74,123		76,648		76,459
Sales of goods		255,171		271,016		283,273
Other revenue (ii)		36,751		36,587		38,836
		853,062		868,687		941,168

(i)

Customer management services mainly include CPC, CPM, time-based and CPS marketing services.

(ii)

Other revenue includes revenue from self-developed online games, other value-added services provided through various platforms and businesses.