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Revenue
12 Months Ended
Mar. 31, 2023
Revenues [Abstract]  
Revenue
5.
Revenue

Revenue by segment is as follows:

 

 

Year ended March 31,

 

 

2021

 

 

2022

 

 

2023

 

 

 

RMB

 

 

RMB

 

 

RMB

 

 

(in millions)

 

China commerce:

 

 

 

 

 

 

 

 

 

China commerce retail (i)

 

 

 

 

 

 

 

 

 

- Customer management

 

 

304,543

 

 

 

315,038

 

 

 

290,378

 

- Direct sales and others (ii)(xi)

 

 

182,514

 

 

 

259,830

 

 

 

274,954

 

 

 

487,057

 

 

 

574,868

 

 

 

565,332

 

China commerce wholesale (iii)

 

 

14,322

 

 

 

16,712

 

 

 

17,399

 

Total China commerce

 

 

501,379

 

 

 

591,580

 

 

 

582,731

 

 

 

 

 

 

 

 

 

 

 

International commerce:

 

 

 

 

 

 

 

 

 

International commerce retail (iv)

 

 

34,455

 

 

 

42,668

 

 

 

49,873

 

International commerce wholesale (v)

 

 

14,396

 

 

 

18,410

 

 

 

19,331

 

Total International commerce

 

 

48,851

 

 

 

61,078

 

 

 

69,204

 

 

 

 

 

 

 

 

 

 

 

Local consumer services (vi)(xi)

 

 

35,746

 

 

 

44,616

 

 

 

50,112

 

Cainiao (vii)

 

 

37,258

 

 

 

46,107

 

 

 

55,681

 

Cloud (viii)

 

 

60,558

 

 

 

74,568

 

 

 

77,203

 

Digital media and entertainment (ix)

 

 

31,186

 

 

 

32,272

 

 

 

31,482

 

Innovation initiatives and others (x)

 

 

2,311

 

 

 

2,841

 

 

 

2,274

 

 

 

717,289

 

 

 

853,062

 

 

 

868,687

 

 

5.
Revenue (Continued)
(i)
Revenue from China commerce retail is primarily generated from the Company’s China commerce retail businesses and includes revenue from customer management services and sales of goods.
(ii)
Revenue from direct sales and others under China commerce retail is primarily generated from the Company’s direct sales businesses, comprising mainly Sun Art, Tmall Supermarket, Freshippo and Alibaba Health's direct sales businesses. Revenue of Sun Art included in the consolidated income statement of the Company since the date of acquisition was RMB42.9 billion for the year ended March 31, 2021.
(iii)
Revenue from China commerce wholesale is primarily generated from 1688.com and includes revenue from membership fees and related value-added services and customer management services.
(iv)
Revenue from International commerce retail is primarily generated from Lazada, Trendyol and AliExpress and includes revenue from logistics services, customer management services and sales of goods.
(v)
Revenue from International commerce wholesale is primarily generated from Alibaba.com and includes revenue from membership fees and related value-added services and customer management services.
(vi)
Revenue from Local consumer services primarily represents platform commissions, logistics services revenue from the provision of on-demand delivery services and revenue from other services provided by Ele.me.
(vii)
Revenue from Cainiao represents logistics services revenue from the domestic and international one-stop-shop logistics services and supply chain management solutions provided by Cainiao Network.
(viii)
Revenue from Cloud is primarily generated from the provision of cloud services, which include public cloud services and hybrid cloud services.
(ix)
Revenue from Digital media and entertainment is primarily generated from Youku and other content platforms, as well as the online games business, and includes revenue from membership fees, self-developed online games and customer management services.
(x)
Revenue from Innovation initiatives and others primarily represented other revenue from businesses such as Tmall Genie and other innovation initiatives. Other revenue also includes the annual fee for the SME loan business received from Ant Group and its affiliates and such arrangement was terminated in December 2021 (Note 22).
(xi)
For the year ended March 31, 2023, the Company reclassified the revenue of Instant Supermarket Delivery business, which was previously reported under the China commerce segment, as revenue from Local consumer services segment in order to conform to the way that we manage and monitor segment performance. Figures for the years ended March 31, 2021 and 2022 were reclassified to conform to this presentation.
5.
Revenue (Continued)

Revenue by type is as follows:

 

 

Year ended March 31,

 

 

2021

 

 

2022

 

 

2023

 

 

 

RMB

 

 

RMB

 

 

RMB

 

 

(in millions)

 

Customer management services (i)

 

 

363,381

 

 

 

379,999

 

 

 

355,144

 

Membership fees

 

 

29,450

 

 

 

35,739

 

 

 

40,078

 

Logistics services

 

 

55,653

 

 

 

71,279

 

 

 

89,214

 

Cloud services

 

 

60,120

 

 

 

74,123

 

 

 

76,648

 

Sales of goods

 

 

180,634

 

 

 

255,171

 

 

 

271,016

 

Other revenue (ii)

 

 

28,051

 

 

 

36,751

 

 

 

36,587

 

 

 

717,289

 

 

 

853,062

 

 

 

868,687

 

 

(i)
Customer management services mainly include P4P marketing, in-feed marketing, display marketing and commission.
(ii)
Other revenue includes revenue from self-developed online games, other value-added services provided through various platforms and businesses and the annual fee for the SME loan business received from Ant Group and its affiliates (Note 22).

The amount of revenue recognized for performance obligations satisfied (or partially satisfied) in prior periods for contracts with expected duration of more than one year during the years ended March 31, 2021, 2022 and 2023 were not material.