Revenue

6 Months Ended

Oct. 31, 2024

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

Disaggregation of Revenue

The following table presents revenue by geographical region (in thousands):

	Three Months Ended October 31,				Six Months Ended October 31,
	2024		2023		2024		2023
North America (1)	$	84,343	$	61,179	$	161,471	$	122,891
Europe, the Middle East and Africa (1)	9,581		10,607		18,971		20,165
Asia Pacific (1)	14		1,100		261		1,925
Rest of World (1)	400		343		848		610
Total revenue	$	94,338	$	73,229	$	181,551	$	145,591

__________________

(1)The United States comprised 87% and 83% of the Company’s revenue for the three months ended October 31, 2024 and 2023, respectively, and 87% and 84% of the Company’s revenue for the six months ended October 31, 2024 and 2023, respectively. No other country comprised 10% or greater of the Company’s revenue for the three and six months ended October 31, 2024 or 2023.

Revenue is recognized at the time the related performance obligation is satisfied with the transfer of a promised good or service to a customer over time. For the significant majority of the Company’s offerings, software and maintenance and support services are highly interdependent and interrelated and represent a single performance obligation within the context of the contract and are generally satisfied over time. Revenue from software licenses that do not require maintenance and support services is recognized when the control of the software is transferred to the customer. Revenue from such software licenses was $19.2 million and $3.8 million during the three months ended October 31, 2024 and 2023, respectively, and $31.8 million and $7.0 million during the six months ended October 31, 2024 and 2023, respectively.

Professional Services revenue primarily include service fees and prioritized engineering services. Service fees include revenue from services such as consulting, training, and paid implementation services. For service fees, revenue is typically recognized over time as the services are performed. Prioritized engineering services are undertaken when a customer requests that the Company accelerate the design, development, and delivery of software features and functions that are planned in future product roadmap. When the Company agrees to this, an agreed upon fee is negotiated to accelerate the development of the software as well as other terms, such as relevant specifications. When the software feature is delivered, it becomes integrated to the Company’s core product offering, is available to all subscribers of the underlying software product and enhances the operation of that product going forward. Such prioritized engineering services result in production-level computer software – compiled code that enhances the functionality of our production products – which is available for customers to use over the life of their software licenses. Prioritized engineering services revenue is recognized as professional services over the period in which the software development is completed.

Total professional services revenue comprised of (in thousands):

	Three Months Ended October 31,				Six Months Ended October 31,
	2024		2023		2024		2023
Prioritized engineering services	$	9,661	$	4,852	$	20,310	$	13,100
Service fees	3,515		1,928		6,623		4,690
Total professional services revenue	$	13,176	$	6,780	$	26,933	$	17,790

Deferred Revenue

As of October 31, 2024 and April 30, 2024, the Company’s deferred revenue balances were $35.8 million and $39.0 million, respectively. Revenue of $35.9 million and $40.7 million was recognized during the six months ended October 31, 2024 and 2023, respectively, that was included in the deferred revenue balances as of April 30, 2024 and 2023, respectively.

Remaining Performance Obligation

Remaining performance obligations are committed and represent non-cancellable contracted revenue that has not yet been recognized and will be recognized as revenue in future periods. Some contracts allow customers to cancel the contracts without a significant penalty, and the cancellable amount of contract value is not included in the remaining performance obligations.

The Company excludes amounts related to performance obligations and usage-based royalties that are billed and recognized as they are delivered or billed and recognized in the same period. This primarily consists of monthly usage-based runtime and hosting charges in the duration of some revenue contracts.

Revenue expected to be recognized from remaining performance obligations was approximately $260.5 million as of October 31, 2024, which includes $87.8 million of non-cancellable commitments where actual product selection and quantities of specific products or services will be determined at a later date. Approximately $151.6 million is expected to be recognized over the next 12 months and a majority of the remaining amount is expected to be recognized over the next 13 to 48 months.

Customer Concentration and Accounts Receivable

A majority of the Company’s Customer-Entities consist of corporate and governmental entities. A Customer-Entity is defined as each entity that is the ultimate parent of a party contracting with the Company. A limited number of Customer-Entities have accounted for a large part of the Company’s revenue and accounts receivable to date. For the purpose of determining customer concentration and accounts receivable, unbilled receivables have been excluded from the accounts receivable balance. Two separate Customer-Entities accounted for 18% and 13%, respectively, of revenue for the three months ended October 31, 2024. Two separate Customer-Entities accounted for 25% and 13%, respectively, of revenue for the three months ended October 31, 2023. Two separate Customer-Entities accounted for 20% and 14% respectively, of revenue for the six months ended October 31, 2024. Two separate Customer-Entities accounted for 29% and 13%, respectively, of revenue for the six months ended October 31, 2023. One Customer-Entity accounted for 21% of accounts receivable at October 31, 2024. Two separate Customer-Entities accounted for 25% and 16%, respectively, of accounts receivable at April 30, 2024.

Accounts receivable includes billed and unbilled receivables, net of allowance of doubtful accounts. Trade accounts receivable are recorded at invoiced amounts and do not bear interest. The allowance for credit losses is based on the Company’s assessment of the collectability of accounts receivable by considering various factors, including the age of each outstanding invoice, customer type, the collection history of each customer, historical write-off experience, current and near-term macroeconomic conditions and uncertainties. The expectation of collectability is based on a review of credit profiles of customers, contractual terms and conditions, current economic trends, and historical payment experience. Accounts receivable included unbilled receivables as of October 31, 2024 and April 30, 2024 of $97.5 million and $62.3 million, respectively.