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Related Party Transactions (Details)
$ in Thousands
1 Months Ended 3 Months Ended 9 Months Ended
Oct. 31, 2021
Sep. 30, 2020
USD ($)
Jun. 30, 2020
Jun. 30, 2019
USD ($)
Jan. 31, 2018
USD ($)
renewalPeriod
shares
Jan. 31, 2022
USD ($)
Jan. 31, 2021
USD ($)
Jan. 31, 2022
USD ($)
Jan. 31, 2021
USD ($)
Apr. 30, 2021
USD ($)
Apr. 30, 2020
USD ($)
Related Party Transaction [Line Items]                      
Deferred revenue           $ 59,448 $ 62,310 $ 59,448 $ 62,310 $ 75,227 $ 60,295
Accounts receivable, net, from related party           15,727   15,727   15,180  
Deferred revenue, current [1]           58,524   58,524   72,263  
Sales and marketing expenses [2]           43,146 28,450 126,134 64,898    
Accounts payable, from related party           2,415   2,415   56  
Commissions payable to a related party           18,534   18,534   3,413  
Software Subscription Agreement | Baker Hughes Company                      
Related Party Transaction [Line Items]                      
Revenue commitment, fiscal year 2020       $ 46,700              
Revenue commitment, fiscal year 2021       53,300              
Revenue commitment, fiscal year 2022       75,000              
Revenue commitment, fiscal year 2023       125,000   85,000   85,000      
Revenue commitment, fiscal year 2024       $ 150,000   110,000   110,000      
Revenue commitment, fiscal year 2025           125,000   125,000      
Chief Executive Officer (CEO)                      
Related Party Transaction [Line Items]                      
Notes receivable         $ 24,500            
Notes receivable, term         5 years            
Notes receivable, number of renewal periods | renewalPeriod         4            
Notes receivable, renewal period         1 year            
Interest rate         2.18%            
Proceeds from notes receivable payment   $ 26,000                  
Baker Hughes Company | Software Subscription Agreement                      
Related Party Transaction [Line Items]                      
Revenue commitment, term 6 years   5 years 3 years              
Sales commissions, recognized as deferred costs           $ 16,000   $ 16,000   $ 8,300  
Deferred costs, sales commissions, amortization period           5 years   5 years   3 years  
Related party revenue               $ 70,900      
Deferred revenue           $ 2,300   2,300   $ 8,500  
Commitments from non-cancellable contracts           234,900   234,900   95,500  
Accounts receivable, net, from related party           15,700   15,700   15,200  
Deferred revenue, current           600   600   7,700  
Costs of subscription revenue           200 0 400 0    
Sales and marketing expenses           2,400 0 2,600 0    
Accounts payable, from related party           2,400   2,400   100  
Deferred costs, sales commissions, prepaid expense and other current assets           5,000   5,000   1,700  
Deferred costs, sales commissions, other assets, non-current           17,400   17,400   6,600  
Deferred costs, sales commissions, amortization           1,200   2,000      
Sales commissions paid               3,400      
Commissions payable to a related party           18,500   18,500   3,400  
Due to related parties, noncurrent           2,400   2,400   $ 4,900  
Baker Hughes Company | Subscription | Software Subscription Agreement                      
Related Party Transaction [Line Items]                      
Related party revenue           19,700 8,000 40,000 21,600    
Baker Hughes Company | Professional services | Software Subscription Agreement                      
Related Party Transaction [Line Items]                      
Related party revenue           $ 4,900 $ 0 $ 12,900 $ 0    
Series F Preferred Stock | Chief Executive Officer (CEO)                      
Related Party Transaction [Line Items]                      
Stock issued during period (in shares) | shares         1,251,921            
[1] Including amounts from a related party of $575 and $7,697 as of January 31, 2022 and April 30, 2021, respectively.
[2] Including related party sales and marketing expense of $2,398 and nil for the three months ended January 31, 2022 and 2021, respectively, and $2,590 and nil for the nine months ended January 31, 2022 and 2021, respectively.