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CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Income Statement [Abstract]        
Revenue from Contract with Customer, Excluding Assessed Tax $ 89,407 $ 111,803 $ 202,438 $ 215,782
Revenue Not from Contract with Customer, Other 9,702 0 9,702 0
Revenue 99,109 111,803 212,140 215,782
Cost of revenue 37,582 41,563 80,105 80,764
Gross profit 61,527 70,240 132,035 135,018
Operating expenses:        
General and administrative 31,099 30,587 62,980 58,194
Sales and marketing 10,521 12,795 23,967 25,235
Credit loss expense 6,166 5,379 12,186 10,527
Research and development 2,699 3,532 6,267 6,865
Other charges 5,003 2,234 7,087 5,304
Total operating expenses 55,488 54,527 112,487 106,125
Income from operations 6,039 15,713 19,548 28,893
Other expense:        
Interest expense (1,702) (2,538) (3,809) (5,020)
Loss on equity method investments 0 (154) 0 (186)
Other non-operating income/(expense), net (1,400) 86 (469) (968)
Total other expense, net (3,102) (2,606) (4,278) (6,174)
Income before income taxes 2,937 13,107 15,270 22,719
(Provision for)/benefit from income taxes (656) (4,807) (5,880) (2,734)
Net income $ 2,281 $ 8,300 $ 9,390 $ 19,985
Net income per common share:        
Basic (in dollars per share) $ 0.07 $ 0.25 $ 0.27 $ 0.59
Diluted (in dollars per share) $ 0.06 $ 0.23 $ 0.26 $ 0.55
Weighted average number of common shares outstanding:        
Basic (in shares) 34,290 33,825 34,238 33,806
Dilutive common stock equivalents (in shares) 2,319 2,493 2,431 2,638
Diluted (in shares) 36,609 36,318 36,669 36,444