The Company offers or arranges various financing options and services and alternative payment structures for its customers globally primarily through Dell Financial Services and its affiliates (“DFS”). The Company also arranges financing for some of its customers in various countries where DFS does not currently operate as a captive enterprise. The key activities of DFS include originating, collecting, and servicing customer financing arrangements primarily related to the purchase or use of Dell Technologies products and services. In some cases, DFS also offers financing for the purchase of third-party technology products that complement the Dell Technologies portfolio of products and services. New financing originations were $2.1 billion and $1.9 billion for the three months ended April 29, 2022 and April 30, 2021, respectively.

Revolving loans — Revolving loans offered under private label credit financing programs provide qualified customers with a revolving credit line for the purchase of products and services offered by Dell Technologies. These private label credit financing programs are referred to as Dell Preferred Account (“DPA”) and Dell Business Credit (“DBC”). The DPA product is primarily offered to individual consumer customers, and the DBC product is primarily offered to small and medium-sized commercial customers. Revolving loans in the United States bear interest at a variable annual percentage rate that is tied to the prime rate. Based on historical payment patterns, revolving loan transactions are typically repaid within twelve months on average. Due to the short-term nature of the revolving loan portfolio, the carrying value of the portfolio approximates fair value.

Fixed-term leases and loans — The Company enters into financing arrangements with customers who seek lease financing for equipment. DFS leases are generally classified as sales-type leases or operating leases. Leases with business customers have fixed terms of generally two to four years.

The Company also offers fixed-term loans to qualified small businesses, large commercial accounts, governmental organizations, educational entities, and certain individual consumer customers. These loans are repaid in equal payments including interest and have defined terms of generally three to five years. The fair value of the fixed-term loan portfolio is determined using market observable inputs. The carrying value of these loans approximates fair value.

The Company further strengthens customer relationships through flexible consumption models, which enable the Company to offer its customers the option to pay over time and, in certain cases, based on utilization, to provide them with financial flexibility to meet their changing technological requirements.


	April 29, 2022						January 28, 2022
	Revolving		Fixed-term		Total		Revolving		Fixed-term		Total
	(in millions)
Financing receivables, net:
Customer receivables, gross (a)	$	716	$	9,483	$	10,199	$	750	$	9,833	$	10,583
Allowances for losses	(94)		(87)		(181)		(102)		(87)		(189)
Customer receivables, net	622		9,396		10,018		648		9,746		10,394
Residual interest	—		176		176		—		217		217
Financing receivables, net	$	622	$	9,572	$	10,194	$	648	$	9,963	$	10,611
Short-term	$	622	$	4,174	$	4,796	$	648	$	4,441	$	5,089
Long-term	$	—	$	5,398	$	5,398	$	—	$	5,522	$	5,522


	Three Months Ended
	April 29, 2022						April 30, 2021
	Revolving		Fixed-term		Total		Revolving		Fixed-term		Total
	(in millions)
Allowance for financing receivable losses:
Balances at beginning of period	$	102	$	87	$	189	$	148	$	173	$	321

Charge-offs, net of recoveries	(13)		(2)		(15)		(13)		(2)		(15)
Provision charged to income statement	5		2		7		4		6		10
Balances at end of period	$	94	$	87	$	181	$	139	$	177	$	316


	April 29, 2022								January 28, 2022
	Current		Past Due 1 — 90 Days		Past Due >90 Days		Total		Current		Past Due 1 — 90 Days		Past Due >90 Days		Total
	(in millions)
Revolving — DPA	$	488	$	35	$	12	$	535	$	520	$	40	$	11	$	571
Revolving — DBC	164		14		3		181		158		18		3		179
Fixed-term — Consumer and Commercial	8,962		485		36		9,483		9,444		345		44		9,833
Total customer receivables, gross	$	9,614	$	534	$	51	$	10,199	$	10,122	$	403	$	58	$	10,583

Aging is likely to fluctuate as a result of the variability in volume of large transactions entered into over the period, and the administrative processes that accompany those transactions. Aging is also impacted by the timing of the Dell Technologies

Fixed-term consumer and commercial customer receivables are placed on non-accrual status if principal or interest is past due and considered delinquent, or if there is concern about collectibility of a specific customer receivable. The receivables identified as doubtful for collectibility may be classified as current for aging purposes. Aged revolving portfolio customer receivables identified as delinquent are charged off.


	April 29, 2022
	Fixed-term — Consumer and Commercial
	Fiscal Year of Origination
	2023		2022		2021		2020		2019		Years Prior		Revolving — DPA		Revolving — DBC		Total
	(in millions)
Higher	$	1,223	$	2,587	$	1,450	$	695	$	145	$	15	$	132	$	46	$	6,293
Mid	345		866		621		235		64		8		155		57		2,351
Lower	179		505		369		142		29		5		248		78		1,555
Total	$	1,747	$	3,958	$	2,440	$	1,072	$	238	$	28	$	535	$	181	$	10,199


	January 28, 2022
	Fixed-term — Consumer and Commercial
	Fiscal Year of Origination
	2022		2021		2020		2019		2018		Years Prior		Revolving — DPA		Revolving — DBC		Total
	(in millions)
Higher	$	3,279	$	1,824	$	914	$	221	$	25	$	3	$	150	$	46	$	6,462
Mid	1,071		751		329		94		17		—		166		57		2,485
Lower	599		450		208		42		6		—		255		76		1,636
Total	$	4,949	$	3,025	$	1,451	$	357	$	48	$	3	$	571	$	179	$	10,583

The categories shown in the tables above segregate customer receivables based on the relative degrees of credit risk. The credit quality indicators for DPA revolving accounts are measured primarily as of each quarter-end date, while all other indicators are generally updated on a periodic basis.

For DPA revolving receivables shown in the table above, the Company makes credit decisions based on proprietary scorecards, which include the customer’s credit history, payment history, credit usage, and other credit agency-related elements. The higher quality category includes prime accounts generally of a higher credit quality that are comparable to U.S. customer FICO scores of 720 or above. The mid-category represents the mid-tier accounts that are comparable to U.S. customer FICO scores from 660 to 719. The lower category is generally sub-prime and represents lower credit quality accounts that are comparable to U.S. customer FICO scores below 660. For the DBC revolving receivables and fixed-term commercial receivables shown in the table above, an internal grading system is utilized that assigns a credit level score based on a number of considerations, including liquidity, operating performance, and industry outlook. The grading criteria and classifications for the fixed-term products differ from those for the revolving products as loss experience varies between these product and customer groups. The credit quality categories cannot be compared between the different classes as loss experience varies substantially between the classes.

The following table presents the future maturity of the Company’s fixed-term customer leases and associated financing payments, and reconciles the undiscounted cash flows to the customer receivables, gross recognized on the Condensed Consolidated Statements of Financial Position as of the date indicated:


	April 29, 2022
	(in millions)
Fiscal 2023 (remaining nine months)	$	1,876
Fiscal 2024	1,721
Fiscal 2025	1,050
Fiscal 2026	474
Fiscal 2027 and beyond	144
Total undiscounted cash flows	5,265
Fixed-term loans	4,814
Revolving loans	716
Less: Unearned income	(596)
Total customer receivables, gross	$	10,199

The Company maintains programs that facilitate the funding of leases, loans, and other alternative payment structures in the capital markets. The majority of DFS debt is non-recourse to Dell Technologies and represents borrowings under securitization programs and structured financing programs, for which the Company’s risk of loss is limited to transferred loan and lease payments and associated equipment.


	April 29, 2022		January 28, 2022
DFS debt	(in millions)
DFS U.S. debt:
Asset-based financing and securitization facilities	$	2,720	$	3,054
Fixed-term securitization offerings	3,607		3,011
Other	125		135
Total DFS U.S. debt	6,452		6,200
DFS international debt:
Securitization facility	730		739
Other borrowings	818		785
Note payable	250		250
Dell Bank senior unsecured eurobonds	1,575		1,672
Total DFS international debt	3,373		3,446
Total DFS debt	$	9,825	$	9,646
Total short-term DFS debt	$	5,907	$	5,803
Total long-term DFS debt	$	3,918	$	3,843

Asset-Based Financing and Securitization Facilities — The Company maintains separate asset-based financing facilities and a securitization facility in the United States, which are revolving facilities for fixed-term leases and loans and for revolving loans, respectively. This debt is collateralized solely by the U.S. loan and lease payments and associated equipment in the facilities. The debt has a variable interest rate and the duration of the debt is based on the terms of the underlying loan and lease payment streams. As of April 29, 2022, the total debt capacity related to the U.S. asset-based financing and securitization facilities was $4.5 billion. The Company enters into interest swap agreements to effectively convert a portion of this debt from a floating rate to a fixed rate. See Note 8 of the Notes to the Condensed Consolidated Financial Statements for additional information about interest rate swaps.

The Company’s U.S. securitization facility for revolving loans is effective through June 25, 2025. The Company’s two U.S. asset-based financing facilities for fixed-term leases and loans are effective through July 10, 2023 and July 26, 2022, respectively.

The asset-based financing and securitization facilities contain standard structural features related to the performance of the funded receivables, which include defined credit losses, delinquencies, average credit scores, and minimum collection requirements. In the event one or more of these criteria are not met and the Company is unable to restructure the facility, no further funding of receivables will be permitted and the timing of the Company’s expected cash flows from over-collateralization will be delayed. As of April 29, 2022, these criteria were met.

Fixed-Term Securitization Offerings — The Company periodically issues asset-backed debt securities under fixed-term securitization programs to private investors. The asset-backed debt securities are collateralized solely by the U.S. fixed-term leases and loans in the offerings, which are held by Special Purpose Entities (“SPEs”), as discussed below. The interest rate on these securities is fixed and ranges from 0.18% to 5.92% per annum, and the duration of these securities is based on the terms of the underlying lease and loan payment streams.

The securitization facility contains standard structural features related to the performance of the securitized receivables, which include defined credit losses, delinquencies, average credit scores, and minimum collection requirements. In the event one or more of these criteria are not met and the Company is unable to restructure the program, no further funding of receivables will be permitted and the timing of the Company’s expected cash flows from over-collateralization will be delayed. As of April 29, 2022, these criteria were met.

Other Borrowings — In connection with the Company’s international financing operations, the Company has entered into revolving structured financing debt programs related to its fixed-term lease and loan products sold in Canada, Europe, Australia, and New Zealand. The Canadian facility, which is collateralized solely by Canadian loan and lease payments and associated equipment, had a total debt capacity of $351 million as of April 29, 2022 and is effective through January 16, 2025. The European facility, which is collateralized solely by European loan and lease payments and associated equipment, had a total debt capacity of $630 million as of April 29, 2022 and is effective through December 14, 2023. The Australia and New Zealand facility, which is collateralized solely by Australia and New Zealand loan and lease payments and associated equipment, had a total debt capacity of $319 million as of April 29, 2022 and is effective through April 20, 2023.

Note Payable —On August 7, 2020, the Company entered into two unsecured credit agreements to fund receivables in Mexico. As of April 29, 2022, the aggregate principal amount of the notes payable was $250 million. The notes bear interest at an annual rate of 3.37% and will mature on June 1, 2022.

Dell Bank Senior Unsecured Eurobonds — On October 17, 2019, Dell Bank International D.A.C. (“Dell Bank”) issued 500 million Euro of 0.625% senior unsecured three year eurobonds due October 2022. On June 24, 2020, Dell Bank issued 500 million Euro of 1.625% senior unsecured four year eurobonds due June 2024. On October 27, 2021, Dell Bank issued 500 million Euro of 0.5% senior unsecured five year eurobonds due October 2026. The issuance of the senior unsecured eurobonds support the expansion of the financing operations in Europe.

In connection with the asset-based financing facilities, securitization facilities, and fixed-term securitization offerings discussed above, the Company transfers certain U.S. and European lease and loan payments and associated equipment to SPEs that meet the definition of a Variable Interest Entity (“VIE”) and are consolidated, along with the associated debt detailed above, into the Condensed Consolidated Financial Statements, as the Company is the primary beneficiary of the VIEs. The SPEs are bankruptcy-remote legal entities with separate assets and liabilities. The purpose of the SPEs is to facilitate the funding of customer loan and lease payments and associated equipment in the capital markets.

Some of the SPEs have entered into financing arrangements with multi-seller conduits that, in turn, issue asset-backed debt securities in the capital markets. DFS debt outstanding held by the consolidated VIEs is collateralized by the lease and loan payments and associated equipment. The Company’s risk of loss related to securitized receivables is limited to the amount by which the Company’s right to receive collections for assets securitized exceeds the amount required to pay interest, principal, and fees and expenses related to the asset-backed securities. The Company provides credit enhancement to the securitization in the form of over-collateralization.


	April 29, 2022		January 28, 2022
	(in millions)
Assets held by consolidated VIEs
Other current assets	$	547	$	535
Financing receivables, net of allowance
Short-term	$	3,376	$	3,368
Long-term	$	3,270	$	3,141
Property, plant, and equipment, net	$	1,030	$	945
Liabilities held by consolidated VIEs
Debt, net of unamortized debt issuance costs
Short-term	$	4,545	$	4,560
Long-term	$	2,500	$	2,235

To manage certain concentrations of customer credit exposure, the Company may sell selected fixed-term customer receivables to unrelated third parties on a periodic basis, without recourse. The amount of customer receivables sold for this purpose was $148 million and $101 million for the three months ended April 29, 2022 and April 30, 2021, respectively. The Company’s continuing involvement in these customer receivables is primarily limited to servicing arrangements.