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SUPPLEMENTAL CONSOLIDATED FINANCIAL INFORMATION - Trade Receivables — Allowance for Expected Credit Losses (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jul. 31, 2020
Jul. 31, 2020
Accounts Receivable, Allowance for Credit Loss [Roll Forward]    
Balance at beginning of period $ 144 $ 94
Provision charged to income statement 11 47
Bad debt write-offs (9) (22)
Balance at end of period 146 146
Adjustment for adoption of accounting standards    
Accounts Receivable, Allowance for Credit Loss [Roll Forward]    
Balance at beginning of period $ 0 $ 27