Balance Sheet Components (Tables)

9 Months Ended

Oct. 31, 2025

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Schedule of Prepaid Expense and Other Current Assets

Prepaid expenses and other current assets consisted of the following:

(in thousands)	October 31, 2025		January 31, 2025
Prepaid hosting and data costs	$	10,274	$	20,761
Prepaid software costs	9,997		10,251
Prepaid marketing	1,396		2,869
Capitalized commissions costs, current portion	53,563		39,353
Contract assets	10,442		1,860
Security deposits, short-term	1,026		1,519
Taxes recoverable	4,548		2,467
Restricted cash	1,224		1,705
Employee advances	5,311		3,345
Other	7,326		852
Prepaid expenses and other current assets	$	105,107	$	84,982

Schedule of Depreciation and amortization expense

Depreciation and amortization expense consisted of the following:

	Three Months Ended October 31,				Nine Months Ended October 31,
(in thousands)	2025		2024		2025		2024
Depreciation and amortization expense	$	1,144	$	1,405	$	3,558	$	4,511
Amortization expense for capitalized internal-use software	$	3,634	$	3,292	$	10,568	$	9,304

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:

(in thousands)	October 31, 2025		January 31, 2025
Bonuses	$	22,638	$	20,463
Commissions	11,147		15,549
Employee liabilities (1)	15,744		15,994
Purchased media costs (2)	1,109		1,456
Accrued restructuring costs (3)	1,392		—
Accrued sales and use tax liability	7,337		6,505
Accrued income taxes	12,758		10,309
Accrued deferred contract credits	495		896
Vendor and travel costs payable	1,213		1,334
Professional services	429		1,030
Withholding taxes payable	1,774		910
Other	4,880		4,839
Accrued expenses and other current liabilities	$	80,916	$	79,285

(1) Includes $2.2 million and $1.0 million of accrued employee contributions under the Company’s 2021 Employee Stock Purchase Plan (“ESPP”) at October 31, 2025 and January 31, 2025, respectively.

(2) Purchased media costs consist of amounts owed to the Company’s vendors for the purchase of advertising space on behalf of its customers.

(3) In February 2025, the Company implemented an approved plan for restructuring its global workforce by approximately 12% to help position the Company for long-term success by realigning employee costs with the current business and freeing up capital for incremental investments. Refer to Note 13, Restructuring Charges, for additional information.