Balance Sheet Components (Tables)

9 Months Ended

Oct. 31, 2023

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Schedule of Prepaid Expense and Other Current Assets

Prepaid expenses and other current assets consisted of the following:

(in thousands)	October 31, 2023		January 31, 2023
Prepaid hosting and data costs	$	4,270	$	12,168
Prepaid software costs	8,296		6,079
Prepaid marketing	2,158		1,660
Capitalized commissions costs, current portion	40,780		44,051
Contract assets	3,831		4,785
Security deposits, short-term	3,105		3,136
Taxes recoverable	3,933		2,327
Restricted cash	1,491		—
Prepaid employee benefits	2,569		1,582
Other	6,795		3,077
Prepaid expenses and other current assets	$	77,228	$	78,865

Schedule of Property and Equipment, Net

Depreciation and amortization expense consisted of the following:

	Three Months Ended October 31,				Nine Months Ended October 31,
(in thousands)	2023		2022		2023		2022
Depreciation and amortization expense	$	1,454	$	1,634	$	4,493	$	4,646
Amortization expense for capitalized internal-use software	$	2,500	$	1,591	$	6,790	$	4,081

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:

(in thousands)	October 31, 2023		January 31, 2023
Bonuses	$	18,224	$	25,057
Commissions	8,663		27,866
Employee liabilities (1)	17,354		16,374
Purchased media costs (2)	2,002		2,965
Accrued restructuring costs (3)	310		4
Accrued sales and use tax liability	7,025		7,336
Accrued income taxes	5,050		3,139
Accrued deferred contract credits	2,346		1,733
Vendor and travel costs payable	5,986		4,132
Professional services	659		784
Asset retirement obligation	881		1,011
Withholding taxes payable	681		2,702
Other	3,600		4,421
Accrued expenses and other current liabilities	$	72,781	$	97,524

(1) Includes $3.2 million and $1.4 million of accrued employee contributions under the Company’s 2021 Employee Stock Purchase Plan (“ESPP”) at October 31, 2023 and January 31, 2023, respectively.

(2) Purchased media costs consist of amounts owed to the Company’s vendors for the purchase of advertising space on behalf of its customers.

(3) In February 2023, the Company implemented an approved plan for restructuring its global workforce by approximately 4% to reduce operating costs and better align its workforce with the needs of its business. The majority of the associated costs, including severance and benefits, were incurred in the first half of fiscal 2024. For the nine months ended October 31, 2023, the Company incurred a total of $4.4 million in restructuring costs of which $4.2 million and $0.2 million are recorded within sales and marketing expense and general and administrative expense, respectively, on the Company’s condensed consolidated statements of operations. As of October 31, 2023, $4.1 million had been paid and the remaining $0.3 million is recorded within accrued restructuring costs.