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Segments
3 Months Ended
Mar. 31, 2021
Segment Reporting [Abstract]  
Segments Segments
 
Net operating income (segment revenues minus segment expenses) is the measure used by the Company’s chief operating decision-maker to assess segment performance. Net operating income is not a measure of operating income or cash flows from operating activities as measured by GAAP and is not indicative of cash available to fund cash needs. As a result, net operating income should not be considered an alternative to cash flows as a measure of liquidity. Not all companies calculate net operating income in the same manner. The Company considers net operating income to be an appropriate supplemental measure to net income because it assists both investors and management in understanding the core operations of the Company’s real estate and construction businesses.
Net operating income of the Company’s reportable segments for the three months ended March 31, 2021 and 2020 was as follows (in thousands): 
 Three Months Ended March 31,
 20212020
Office real estate  
Rental revenues$11,635 $10,192 
Rental expenses2,875 2,546 
Real estate taxes1,358 1,146 
Segment net operating income7,402 6,500 
Retail real estate  
Rental revenues18,255 20,411 
Rental expenses2,836 3,020 
Real estate taxes2,027 2,166 
Segment net operating income13,392 15,225 
Multifamily residential real estate  
Rental revenues15,851 11,686 
Rental expenses5,121 3,809 
Real estate taxes1,921 1,021 
Segment net operating income8,809 6,856 
General contracting and real estate services  
Segment revenues35,563 47,268 
Segment expenses34,275 45,550 
Segment gross profit1,288 1,718 
Net operating income$30,891 $30,299 
 
Rental expenses represent costs directly associated with the operation and management of the Company’s real estate properties. Rental expenses include asset management expenses, property management fees, repairs and maintenance, insurance, and utilities.

General contracting and real estate services revenues for the three months ended March 31, 2021 and 2020 exclude revenue related to intercompany construction contracts of $2.0 million and $13.1 million, respectively, as it is eliminated in consolidation. General contracting and real estate services expenses for the three months ended March 31, 2021 and 2020 exclude expenses related to intercompany construction contracts of $2.0 million and $13.0 million, respectively.
The following table reconciles net operating income to net income, the most directly comparable GAAP measure, for the three months ended March 31, 2021 and 2020 (in thousands): 
 Three Months Ended March 31,
 20212020
Net operating income$30,891 $30,299 
Depreciation and amortization(18,066)(14,279)
Amortization of right-of-use assets - finance leases(189)(147)
General and administrative expenses(4,021)(3,793)
Acquisition, development and other pursuit costs(71)(27)
Impairment charges(3,039)(158)
Gain on real estate dispositions 3,717 — 
Interest income4,116 7,226 
Interest expense on indebtedness(7,613)(7,959)
Interest expense on finance leases(362)(229)
Change in fair value of derivatives and other393 (1,736)
Unrealized credit loss release (provision)55 (377)
Other income (expense), net179 58 
Income tax benefit19 257 
Net income$6,009 $9,135 
 
General and administrative expenses represent costs not directly associated with the operation and management of the Company’s real estate properties and general contracting and real estate services businesses, including corporate office personnel salaries and benefits, bank fees, accounting fees, legal fees, and other corporate office expenses.