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Trade and other receivables - Changes in the ECL allowances (Details) - Trade and other receivables - Loss allowance / Impairment - RUB (₽)
₽ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Changes in the ECL allowances    
ECL allowance as of beginning of the period ₽ (289) ₽ (366)
Changes because of financial instruments (originated or acquired)/derecognized during the reporting period (8) 5
Amounts written off 28 58
ECL allowance as end of the period ₽ (269) ₽ (303)